Great place to grab a quick bite to eat. Everything fresh. Perfect dishes to eat for the summer if you like salad, or anytime really. Ate inside, there was line of people but went down pretty fast as the service was quick. The employees are so nice and friendly. Would definitely eat here again! read more

Deli of Course - CHICKEN KABOB PLATE with Rice Pilaf and Salad - Delis Near Me - Boston, Massachusetts

Fits the bill just fine. It's a nice spot to have your breakfast or lunch in as well as a hangout to meet up with someone for coffee. It has a small-town feel which I enjoy. The bagel sandwich I had was good. I just would have paid an extra $2-3 bucks if they had bakers of artisan bagels deliver them for sandwiches. The bagels are too doughy for me but the inside is perfect. Great bacon and eggs. read more

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Low key, straightforward fare in the south station area of town. Quick service, hearty food, reasonable pricing for the area and what it is.

Good sandwiches close to the train station. We bought one for everyone and put them In our cooler bag and ate them On the train. read more

Excellent spot to grab breakfast or coffee before you head on the Amtrak. - their omelettes are key, especially the meatlovers - sandwiches are great - had egg, ham, and sausage - limited on coffee selection (no espresso), but still great Fast service. Tons of construction workers getting their daily breakfast here. read more

Deli of Course - a woman preparing food - Delis Near Me - Boston, Massachusetts

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If you're looking for something mind-blowing, Susan's is likely not the place. There are neither bells nor whistles here. However, for a quick breakfast or lunch that doesn't waste precious lunch hour minutes, it hits just the right spot. Quality is on point for a deli. Their ingredients are fresh and high quality. There's no sad lettuce, and the grilled chicken breast came off the grill less than 15 minutes ago and was cooked perfectly, real grill marks included! No-frills as it is, a hot piece of chicken combined with crisp lettuce and fresh tomato, topped with buffalo and bleu hits just the spot! The only thing missing is croutons, but that's a matter of personal taste, not a complaint. The service is very speedy and will have you out the door with your food faster than a McDonald's drive through. As with many of the places in the area, the lunch rush can be something to be beheld! If you're at the counter, be sure you know what you want. You don't want to be *that guy* who holds up the line! The portion sizes are filling without stuffing you like a Thanksgiving chicken. More important than portion is value. In light of the area, and record inflation, their prices are very reasonable for what you get. They do not skimp on the proteins either, which is always hugely appreciated! Finally, believe it or not, I don't have any quibbles worth writing. I am not going to put them on blast for one minor assembly issue once. I might be a tough critic, but I try to be reasonable! Susan's exceeded my expectations both in their service and quality, as such, I feel the 5th star is warranted. read more

Stop in and see the best Cindy ,Brian and Steve . The best people for the job serving the very best breakfasts and lunches in the South Station-area. Hot lunches and great sandwiches and great prices. Johnny Payne read more

Love Susan's. I work construction nearby and frequent Susan's often. My large order is taken and processed quickly, and friendly by staff. I'm told to either wait or come back, pay and out the door. Quality breakfast food (and lunch but we're primarily breakfast visitors) at great prices. Huge value here. read more

Great breakfast and lunch options! I usually get a breakfast sandwich. They also have a great chicken, rice, salad combo. Their homemade cookies are great too! read more

Deli of Course - Sausage egg and cheese on a plain bagel - Delis Near Me - Boston, Massachusetts

Stopped here on the way home from the Boston Marathon and it hit the spot. Great old fashioned deli with an awesome selection of deli sandwiches and breakfast foods. The people were super nice and insisted on making a fresh pot of coffee after I asked if they had any more. read more

Deli of Course - Bostonian sandwich - Delis Near Me - Boston, Massachusetts

this Deli is by far the best place to get a chicken salad sandwic!! I'm a very picky person when it times to eating chicken I myself have not prepare, I'm also a plain Jane which means I like my chicken salad straight up with just chicken and mayo and salt and pepper. I don't know what Susan's deli does differrnt than I do but their sandwich is so incredibly good!!! si far I have not tried anything else because I'm actually addicted to the chicken salad sandwich. read more

Great quick stop for in for a sandwich - everything you would expect for a tuna sandwich chips and drink

So Ive been going here for what seems like forever. Im not a "regular" in that I go every week, but I frequent it enough that the staff recognizes me - although I don't blend I suppose ha ha. Anyhoo.... if you are looking for service with bells, whistles and all the pleasantries of a sit down restaurant, go elsewhere. If you are looking for a place that wont take up your whole lunch hour waiting in line and has consistent good food, good portions and fair prices (for downtown), then you got a new spot! Ive never gotten a sandwich here I didn't like - the turkey wrap, the hot pastrami on rye with mustard, the tuna on sub roll add onion and lettuce, falafel wrap... it goes on and on. all very good and stuffed high while being reasonably priced. I have seriously never gotten any order here done incorrectly (*please see ordering tip below), if you know what you're doing you're golden. They have everyday grill "stuff" ie. steak tips, chicken kabobs, chicken kabobs etc. they come as a plate with rice and salad or on salad or on rice, both with a pita. The also have a daily hot dish, like turkey and stuffing, or fish on Fridays, or American chop suey (ok this is the only thing I don't like its too salty for my liking and the pasta a bit over done. I like firmer pasta not squishy.) so the "American" style selection is pretty vast and you don't bore easily of it. Now then, the nitty gritty...Don't let the long line fool you, they run this place militantly, as you see in other reviews, but it works and frankly I don't care if they aren't chitchatting with me - they have money to make and I have lunch to eat in an hour. *TIP: look at the menu outside in the window, KNOW WHAT YOU WANT BEFORE YOU GET TO THE COUNTER, or you will regret it. not only do they get annoyed, evvvvvvvvvvvvveryone behind you will too. you place your full order the far left of the counter. Be as specific and to the point at you need/want. ie. "corned beef on dark rye, with mustard. add onion, do not cut" BOOM done. or "chicken kabob, rice, salad. dry thousand island dressing on the side" **********IF YOU DO NOT ORDER A DIFFERENT DRESSING THEY PUT ITALIAN ON IT!!!!!!!!!!!!!!!!!!! there. you've been warned. after you tell the gentleman what you want you move along the counter to the register and tell the woman what you got and pay her. another person will have bundled your food and say your order out loud. take it and hustle outta there bc, like I said its IN and OUT baby! get your rear in gear. like I said, solid and consistent, sometimes the hot meal might be a little to salty for my liking but Im not a salt person, so I cant really comment more. and as for the queer-o-meter... its Boston, downtown. I get a smile and a hello (finally after 10 years+) from the staff when sporting a bow tie. its a non issue. happy eating. Cheers! read more

This is a no imagination, basic, in, out, done Deli. But it is clean and the cooked meats are not dried out. For 6.50 you can get, a sandwich, a Pita sandwich (hearty) or a pita with salad on it, with the meat on top. (Pita Stuffer). My theory is they have 4 ingredients and they have hit every combination and permutation possible. if they could sell you a pita on a roll, i think they would... for $6.50. They do have falafel which is one of the only differences in fare from a standard Deli. WARNING: they are excessive with the salad dressing, (ala soaked salad) ask for it on the side. WARNING 2.0: They charge you for anything. I had asked for grilled chicken, they offered to replace with buffalo chicken, i said sure. (50 cents) blue cheese? (50 cents) and normal cheese (50 cents) so that 6.50 cent sandwich balloons fast into $8.00 if you aren't careful. JUST SAY NO UPDATE: DO NOT GO HERE. this is hands down the biggest rip-off in the world. As I have put warnings in before, it has continued to get worse. I ordered off the menu, was given something else that cost more, THEN I asked about why PITA wasn't included as it said on the menu, (shown for salads and pita stuffers) and they said, oh it wasn't any of those. Then i looked at the prices, and somehow mine cost more, and included less. STAY AWAY read more

Sandwich shop across from South Station. Good for some reasonably priced, delicious breakfast or lunch. Large and varied menu, including breakfast sandwiches, omlets, salads, and lunch sandwich combos. I came in at 6:30 on a weekday and it looks to be a stop for all the people working in nearby offices. They're very speedy at handling the morning rush, the line never seems to take more than 10 minutes for food, and they make it to go. There's also super friendly (very Mass-like) people working, and clean, well lit places to sit. read more

Deli of Course - Super cute, clean sandwich shop across from South Station - Delis Near Me - Boston, Massachusetts

I've been in this place multiple times!!!! It's excellent!!!!! I still remember the first time I went in there. It was so welcoming and I felt so comfortable. Usually if you go into a restaurant u expect it to take a long time. But not with this place!! It's fast homemade food!!!! The owner Cindy has the sweetest voice and can manage 4 people at once. She's a very hard worker and the nicest manager I've ever met at a restaurant. All there employees are fast and hard workers!!! This is a place I would come to for the rest of my life!!!!! Outstanding!!!! read more

Deli of Course - Delicious juicy turkey with mash potatoes toped with gravy!! And of course a salad covered with Caesar dressing!!!! - Delis Near Me - Boston, Massachusetts

Been in twice: once for a roast beef sandwich that was good but nothing to write home about, and once for a breakfast sandwich. It's not clear where to go to order, number one. Signage would be great. Menu didn't mention breakfast sandwiches, so I asked if I could get a sandwich and was told they don't have sandwiches until lunch. I repeated "you don't have breakfast sandwiches?", and was reprimanded that I said sandwiches and not breakfast sandwiches, and that of course they have breakfast sandwiches. Anyway, I ordered bacon egg cheese on white, paid, and ordered; then waited as people came and went with their food. After 10 minutes (they had forgotten my order), they called out "bacon and egg on English muffin", and handed me the bag. "On white", I said, as they unbagged, made toast, and slapped the same egg on toast. "You want hot sauce?" the lady asked as she handed me the bag. "No thanks", I replied, "I just want to get out of here." Bottom line is they don't have a point of sale system and rely on memory. Be ready to reorder and check your order after you get it. IF you get it. read more

Susan's is my go-to lunch spot. The food is always fresh, the prices are great and the owners and team makes me smile. Try the breakfast wraps, turkey tips, pita stuffers and the soup - delicious! Also, the stuffing is amazing. Thanks, Susan's - you always make my day! read more

Blown away. I was starving this morning, and I wanted real food, not cereal or oatmeal. Initially I was tempted to run down to Dunkies for a breakfast sandwich... but that's not exactly "real" food. I walk past Susan's all the time on my way from South Station to work, so I decided to run over there and check it out. Boy was I in for a surprise! First off, I was impressed that they offer most all of the typical breakfast foods, not just sandwiches. French toast, pancakes, omelets, etc. Second, I was impressed by the prices! $5.00 for a bacon and cheese omelet with home fries and toast. Whoa, I wanted that! Third, I was impressed by the friendly and prompt service. Fourth, and most importantly, I was impressed by the quality of the ingredients. You can see the cooking area - dozens of fresh eggs ready to be cracked, bacon sizzling, home fries roasting, and real cheese in blocks. This is NOT diner or Dunkies quality, it's actual food. It tastes homemade. I will absolutely positively be back here. There are so many things I want to try! read more

The people who work at this restaurant are robots. Robots with awesome food! First rule of robots is that you gotta stick to the commands that they understand. That means that there are some no-no's: ordering stuff that's not on the menu / weird (any) substitutions / not following the cafe line procedure. If you avoid those pitfalls, you should be fine. Also, don't worry about the steady, almost-angry expressions that the employees have. It's not their fault they were made that way! If you can get that out of your system, you will not be beaten for stepping out of line. The woman at the register is a freaking beast. She can run your card with one hand and change your friend's twenty with the other. She doesn't waste breath with anything other than one monotone thank-you per person. She has been working there every single time I've been there (at least 12 times). This is actually impressive to watch - makes you wonder why they can't clone her at other places. I don't know if this is Susan, but if it is - Sue, I'm a huge fan of what you do! Like any modern streamlined industrial machine, you can get in and out of this place in record time even with 20 people in line. Try it for yourself. This is hands down the most efficient food-serving establishment that I have ever seen. McDonald's should hire Susan as an outside consultant. If big Sue cracked into the ergonomics / process engineering market, the Leather District could put all of China out of business. More words to the wise on the food here. I would stick with the Greek-style stuff...Kebabs, Pita Stuffers, Dinner Plates, etc. - these are some hearty, fresh menu items. You can get a little creative on how you want to go about eating, but the food is a notch up from a lot of the other cuisine in the area. Honest disclaimer - I have not tried breakfast...me n Sue are sticking with lunch dates for now! read more

This place makes great breakfast food! They're also open during the afternoon for lunch, but since I don't work near here, I haven't tried that, but I'm sure it's good also. They make all the food on the grill, as opposed to microwaving it. Take note that they have a very efficient operation, so know what you want before you get into line, and that'll make things easier. Also, a nice touch that I recently noticed is that they give out a pack of breath mints with every coffee! What a great idea! I'd highly recommend Susan's Deli for freshly made food. Give them a try! read more

If you find yourself staring at the majesty of South Station's clock face, only to discover the frown created at 7:18am reminds you of your impending hunger and the one way to sate that savage beast is with an egg sandwich from the end of a cafeteria-style, counter service diner... well friend, Susan's Deli Of Course. It's just under $3 and the eggs come from cracked shells. Gourmet? Nay nay, but it beats mass-produced McMuffs and Dunk's egg white veggie corner bread with cheese glue. read more

Susan had a little lamb, Little lamb, little lamb, Susan had a little lamb, Its fleece was white as snow. And everywhere that Susan went, Susan went, Susan went, Everywhere that Susan went, The lamb was sure to go... ...right onto your yummy little plate with a side of Greek salad at this small deli counter that moves at lightening speed. I like lamb. Apparently, so does Susan. She does lamb very well. Go here. Eat lamb kabob for lunch. Be happy that you're not a lamb. Otherwise, I'd be eating you at Susan's Deli. read more

I have to give a shout out to Susan's Deli Of Course. I went here every day for a few years. I was such a regular that everyone there knew my name and would make my order as soon as I walked in. I would always get hummus on a pita with lettuce, tomato and american cheese. The hummus there was tangy and delicious and a perfect consistency. The customer service they showed me there was impeccable. One time I didn't have enough cash and they told me to just pay the next time I came in. Several times, the employees would joke with me about my love life or chat with me about how my job was going and what my plans were for the future. There was a real family feel to the place. God, I love Susan's. I need to go back as soon as possible for more hummus. read more

Based on the way Susan's treats their customers, I can no longer recommend going here. My initial review jokingly referred to the Seinfeld-like experience of ordering in this place - it's no longer a joke. All they need to do here is start serving soup! After coming here quite a few times over the past year or two, I have noticed both the quality of food and the treatment of customers get worse and worse. A little over a week ago, I came here with a few coworkers. I grabbed my usual chicken kabob plate with rice and salad. My coworker ordered the same. While it was in 'phase two' of preparation (after ordering, in the salad section) he asked for feta on the salad. This somehow got misconstrued into feta on the salad and Russian dressing (as opposed the usual Italian). Here's where things get crazy. My coworker notices the mistake and promptly mentions it to the lady behind the counter. Every employee in the food prep line must have rolled their eyes at the same time. They took his lunch, threw it away, and began making a new one (even though he insisted just taking the dressing off and changing to Italian would have been fine). The response he got from the lady behind the counter was the kicker: "You should have told the first person behind the counter if you wanted to make any changes to your order". She must have told him three separate times. What kind of place chastises their customers for NOT ORDERING CORRECTLY when there is no correct or defined procedure!? Apparently there are super-secret non-posted rules here on how to order that some people telepathically pick up before ordering. I guess whatever machine they use to send out these rules was broken. The chicken kabobs are dry, the salad is wilted, the rice pilaf is nothing special. Several times I have found a hair in my meal. I can forgive plenty of things, but seeing how they treat other people with so much disregard here - blaming their customers for a mix-up rather than rectifying the situation with a smile on their face! Forget it, go to Al's down the street. For around the same price, you get better tasting chicken kabobs, better rice pilaf, better salad, and a roll. Susan's, it's time to improve both your food and attitude towards your customers. read more

Can't beat Susan's when it comes to breakfast. Prices are great as I would pay almost double for the same order from the cafeteria in my building. Sandwiches, omlettes, eggs w/ hash, everything is terrific. Lunch is okay, not bad not great. Good prices and selection. read more

The food is normal. I have gone a couple times and got the chicken kabob pita stuffer. The main issue I have here is with the staff. They are not friendly at all. I am a big believer in customer service and this is definitely not a place to find good service. Yes, you will get what you want, but not with a smile or even a thank you. I suggest to Susan, that she take some more pride in service. There are a lot of options for me to spend my money and it probably won't be here again read more

Would not recommend. - It's not BAD, I just feel there are better deals around town / nearby. The chicken kabob plate runs about $8 and consists of: dry, overcooked chicken, a "salad" which is mostly lettuce drenched in italian dressing, and some OK rice pilaf. No bread. No sauce on the side. That's it. For the same price, you get a much nicer cooked chicken kabob plate from the street vendor over by downtown crossing. And it comes with bread and this AMAZING sauce, all for about $7. - I MAY go here again and try something else, but I doubt it. This just wasn't enough to draw me back. read more

Good food. First time was blown away by freshness of chk kabob. Not consistent however. Meat was dry the last two times. Overall good quality for the money. Go light on dressing or you'll get too much IMO. read more

Cooked fresh and delicious. Prices vary but are great for fresh city cooking! Friendly staff, great location across from the commuter rail at South Station. 100% worth the walk across the street. read more

Deli of Course - Freshly cooked food to your liking. Priced well. Delicious! - Delis Near Me - Boston, Massachusetts

The sandwiches here are your basic, no-frills but lots o meat deli sandwiches. They come standard with russian dressing & dark rye for most, but you can ask for different bread. Price isn't super cheap ($6.50) but it's a big hearty sandwich. The menu has lots of other items as well, a few entrees and even a breakfast menu. Next time you're stuck at South Station, why not cross the street & grab something here and thankfully avoid the food court? read more

It's literally directly across from 1 Financial, and it's one of only a handful of options in the immediate area, so I go here sometimes. Overcooked chicken, stale rice, cruddy salad. For like $7.50 you can get a much better lunch from a truck (Clover). Oh, and this place gets insanely busy from 12-1pm. Like lines out the door busy. Just goes to show how well you can do when you're the only game in town. read more

I work down the street and go here almost every day for lunch. Their sandwiches are monstrous and delicious. My favorite is The Pilgrim - turkey breast, coleslaw, thousand island dressing, tomatoes and onions. The jewel in the crown is the chicken kabob, rice and salad plate. I try to make lunch my main meal of the day and this definitely does the trick. Plus, it's yummy. The downside is that the chicken is dry. As for the service -- yeah, these people are not the friendliest staff in the world. Know your order before you dare approach the counter. If you know what you want then it's easy peasy and you'll end up with a great lunch that's way better than anything you could make at home. read more

Your first time should be with someone who's been before. I stick to three items on the menu: Chicken Kebab Plate, Buffalo Chicken Plate, Meatloaf Plate (when I'm feeling a little gluttonous). Everything is very fresh and for about $8.50 a plate, you get a lot of food. The staff is friendly to customers, especially regulars. If you get the Buffalo Chicken plate, ask for the bleu cheese. On point. read more

It is really nice not having to spend your entire lunch break waiting in line. The service is extremely fast and the staff is friendly. Best Chicken Cordon Bleu I've ever had If you're the type of person who can't seem to move through a line quickly and/or order quickly maybe pick another restaurant more akin to your pace read more

Sandwiches are very tasty, but stay away from the Middle Eastern food. The falafel I had here was completely inedible. They should really just stick with sandwiches. Note that they do NOT accept Discover. Also, it can get very cold in here during the winter (probably due to so many people popping in and out). I'd recommend taking your food to go in the winter months. read more

I've come here for lunch a few times, and the best I can say is "Meh." I've tried their wraps and kabob plates, and they really leave a lot to be desired. While some people rave about them, I can't see why. While it's refreshing to see a place try to stick to a core couple of menu items, I just wish they were better menu items. If you really want a kabob plate, I'd suggest hitting Falafel King or the Chicken n Rice food truck if they're around. read more

If this wasn't the blandest tasting breakfast I've ever had.... I went in and ordered their breakfast special. Two eggs, home fries and toast. The lady taking my order seemed rushed to get me taken care of and through the line fast. When I got the food, even with salt and pepper, the food tasted so bland and lifeless. I've had breakfast at a lot of places, but this place was seriously "didn't taste bad..... didn't taste good.... but was tasteless" I don't get it. At least I curbed my hunger for a bit? read more

I go to Susan's alot because it's near my office. Food is solid, not mindblowingly good, but not bad ... fairly middle of the road. I go because the portions are good, and if you order right, not too too crazy in price. Chicken kebab, rice and salad is everyone's standard order, which is good, but a little pricey. My move, though, is a greek or garden salad (the lettuce just seems fresher) with either a chicken kebab, chicken salad scoop or tuna salad scoop - $7. You also get a pita (whereas with the chicken, rice and salad - the pita is extra $$) One downside to Susans is that the chicken be dry. But, the Italian dressing (which seems homemade) is really good - they slather it on, so I prefer it on the side. Yes, lines can be long, but don't let that deter you ... the staff is not overly friendly - but they're efficient and get you in and out in a jiff. Just know 2 things things before you go: move down the counter to the cashier after you place your order; and the line wraps around outside the pole read more

Add me to the list of customers who think this place is sorely lacking in customer service and 'niceness". I stopped in today to order 2 chicken kabob salads and a sandwich for co-workers. The woman behind the counter could only be described as 'surly'. No smile, no greeting, no thank you, just 'what do you want?' I asked for a different salad dressing and you'd have thought I'd asked for her bank account number. Scowling and exasperated look. Sheesh! if you're that miserable dealing with the public, find another job. The place wasn't busy at all - why the lack of civility? The salad was mediocre, I've had better. Tasted like it was made early yesterday - lettuce slightly wilted... the chicken kabob was ok, not great, but not worth the bad service. There are so many places to choose from in the area, why would I again subject myself to rudeness? Won't be back. read more