This flight was rough…read more We were delayed two hours. Then we were given some kind of voucher because none of the tvs worked. They cut off several people from getting through security when we're checking in for our flight then everything was so delayed it didn't make sense. The days of leis and good food are over. I know they just merged with Alaska hopefully things get better? We will probably choose delta or maybe even...southwest!! Ugh Flight attendants were very nice though!

Hawaiian Airlines is the main airline providing inter-island air travel between the major Hawaiian…read moreislands. We've flown them between Oahu to Maui & the Big Island, but have never been to Kauai (yet). On a recent flight from Daniel K. Inouye airport (HNL) to Kahului (OGG), it was a short 100 mile flight taking less than 1/2 hr. You barely get up to cruising altitude, served a prepackaged cup of Passion Fruit/Guava juice and then prep for landing. There is no time in between for snacks. The airfare for inter-island travel is very affordable at a current average of $150 roundtrip. I'll bet that barely covers the fuel plus the juice cup. The planes are the smaller twin engine Boeing 717 (used to be McDonnell-Douglas MD-88) short haul jets that hop back and forth multiple times a day, that they only service them when they land in Oahu. Pro-Tip: Be careful when you open your sealed cup of Passion Fruit/Guava juice because its internal pressure is at sea level while the cabin pressure is at 8000 ft. It will squirt out if you don't open the foil cover slowly to equalize the pressure.

Connecting from Honolulu to San Diego via Maui was our designated route for hub's birthday trip…read more Pleasant airport where you can find some good omiyage(gifts) to take to your host.

The Kahului Airport is very welcoming and friendly. Didn't expect the staff to be so friendly and…read morehelpful -- and it's surprising very clean as well! Terminals are easy to locate, signs are visible, very clean and open space. Restrooms are also very clean and fully stocked with the necessary essentials. The food and drinks are much pricier than expected. Water / fountain drinks / juice is $5.99 each and a tiny pizza (roughly 4 inches) is $17.99. Totally expected since it's at the airport but I would most likely pass on the food and drinks are the airport next time around. But overall, Kahului Airport is a lovely airport. Welcome to Maui ...!

Dated gates for AA with old carpet and barely any charging stations outside of sockets that also…read moreaccommodate appliances for the airport. Basically a place to get from point AA to point B.

We fly American Again…read more We earn miles for the flight both ways and the dollar amount. Bags are free and we had an unexpected gift. We were bumped to first class on check in last night. Since this is a red eye, boarding group one and better seats for an overnight flight, it sounds great. My second first class flight in 40 plus years. That was also Hawaii. Hope I'm not getting spoiled.

The airline overall is decent. Our flight from LAX was smooth and even had USB-C charging at the…read moreseat, which was a great touch. This would have easily been a 4-star experience if not for a very difficult interaction at baggage check. Jennifer at the counter was extremely rigid about every pound over the limit and had a noticeably harsh attitude throughout. I was traveling with two small kids, already carrying multiple items, and dealing with delays from the Kona storms, so the lack of flexibility or empathy made an already stressful situation much worse. Being told she was "documenting our reservation" only added to the tension. I get it, Jennifer doesn't like mainlanders or "howleys".  It's unfortunate because the rest of the experience was solid, but that one interaction significantly brought down the overall impression of the airline and brand.

Don't waste your money if you appreciate decent customer service and want to carry on a bag…read more I was charged a bag check 3x's. Twice to my destination ( I carried my bag on), and once home ( I was rudely told to check it). Communication is poor and its hard to get help on the phone. Don't waste your money traveling through them

Previous flights to Oahu, Kauai, Maui, and the Big Island had always been on Hawaiian Airlines…read more I decided to try Alaska Airlines to fly RT between SeaTac and Kahului airports on 8/26/25 and 9/2/25. It was great to have direct flights. However, for a 5-6 hour flight this was a bit spare and cramped. Gone are the pre-pandemic amenities like magazines, movie/music entertainment, pillows/blankets, and food. SEA to OGG - two beverage service with a Biscoff packet, water service, agricultural/customs form, and heavy pitch for the Atmos card (Alaska had recently bought Hawaiian). Overpriced snack boxes that can be prepaid or paid by card during the flight, subject to availability. OGG to SEA (overnight/red eye flight) - one beverage service with a pretzel packet. Then dimmed lights until we landed 7am local time. My brother who flew ahead via Hawaiian Airlines described his flight experience which was in stark contrast: generous beverage service and actual meals served - generous deli sandwiches. Alaska Airlines could do better. I remember the good ol' days flying to San Francisco, then Alaska got a bit streamlined flying to Baltimore and Milwaukee, but now even more spare with this recent experience to Maui. The flight attendants and airport staff encountered at Kahului are great. But the overall Alaska Airlines experience was kind of meh. This does not bode well for the Hawaiian Airlines merger/takeover.

Horrible airlines. Snotty agents at the gate. Beware, you need to walk on eggshells when taking to…read morethem, mean and vindictive. They sat my wife in the front of the aircraft (row 12 ) and me in row 33 (last row). As far apart as possible. It's well known own that the last row in an A330 is a nightmare. The seats don't recline, your back is against the bathrooms so the smell and sounds are awful. The last row is crammed in so tight the tray tables pressed into your stomach. But the worst part is how they separated my wife and I the full length of the aircraft. What a rote thing to do. They ruined our trip.

We're on Maui, my new service dog is on Hawaii, after looking at the well known commercial airlines…read morewhose schedules didn't work for us, I found Mokulele. I needed to go from Kahalui to Waimea and boy was this easy. Small planes, with really nice staff, from counter to pilots. Our flights were easy, quick and fun. You can no longer watch the cockpit on regular flights, but you can watch the take off and landing on these flights, so much FUN. We met our dog in Waimea and came right back to Maui. So simple. The only negative is that our schedule changed several times but nothing that really made a difference for us. I will definitely use them again in the future. So easy to get from island to island without having to go through Oahu.

Garbage all the way around nowadays. If 0 stars were an option, I'd still go lower. Flew with them…read moreyears ago and everything was as reasonable as one could expect. Way too many ownership changes over the years for one to expect quality to still be in the top 5 company goals. I had multiple reservations/flights cancelled for BS reasons and then customer service was terrible every fricken time I called - no idea where the call center is, but it's crap too. The last time, they didn't even bother to process the refund I had called to request in the first place so I had to call back and burn another 30 minutes on the phone to do it all over again. Wasted more than 5 hours of my life between setting up flights with the transport of an animal between the islands and then having to request refunds because they would cancel the flights 24-36 hours in advance for one of a multitude of reasons which was different depending on who I talked to. First it was an "unscheduled maintenance", then it was "staffing", then it was "regular maintenance with no back up plane planned" and finally "weather related" and "unforeseen circumstances". And each and every time, the flights were cancelled more than 24 hours in advance...what in the actual FFF? Over and over again during the course of a week of flights, they'll happily sell you tickets on flights they just continually (planned to) cancel. STOP SELLING TICKETS if you can't actually supply the flights. Get your sh*t together or close up shop. Don't waste your time booking and just avoid the nightmare.

I just had a five star flight with Destinee, Zephan,Adeija, Bradley fabulous flight crew for both…read moreour flights- Phoenix to Maui and Maui to Kona They are amazing with positive and professional service and attitudes and made one very long and one very short flight a pleasant experience! I highly recommend flying Southwest with them! Flight WN 2138 and WN 3099 On July 1, 2026

Terribly rude flight attendants who reprimanded us for not filling out an Afro culture form but…read morethey refused to show us how to access the form or where to find it online. They waited until we were deboarding to even mention it. They do not respond to call buttons RUDE

Fast efficient and great nice friendly staff. Trolley took 5 min from the OGG airport to National…read more Organized and nice clean garage full of cars you choose from. This one had lots of Chevy Malibu's but we picked this beautiful Navy blue Mazda Miata. I thought they stopped production of this so I was very excited. Car was very clean and new and had only 491 miles so brand new.

We had a reservation for a Jeep. We checked into the front desk and they said no jeeps are…read moreavailable. However, we had no knowledge of this. They didn't email, call or text saying this happened.they tried to offer us a mini van or SUV but we reserved a Jeep.

FRANK came in peace to TSA Checkpoint 1 @ Maui Airport and was let into the terminal! All you need…read moreis love and TSA / CLEAR credentials to make it through and folks I got it all. It wasn't the sweet love of Jesus in my eyes it's the paid service I have to avoid all the rift raft at the airport. Try it you'll love it!

One TSA security, a woman, was very rude. Went through the security screen and it has red box…read morearound my private part. Asked for it, whether it's metal. And she rudely said, 'it is a box, a red box to be precisely' said that with a high pitch note. The staff is doing their job, I get it. But they can do it NICELY! Wish I saw her name. Would've posted it here.