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    Delta Air Lines

    2.3 (433 reviews)
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    Kipp Kobayashi, a Los Angeles based artist asks us to name the teddy bear that would accompany you on a dream trip
    Coco G.

    To be fair, my checki-in and security process was streamlined today by the fact that I had no luggage to check and I checked in online, plus I have TSA precheck. So from the moment my friend dropped me off at the curb in front of terminal 1 at MSP at 6:53 this morning, to getting through security, took less than 5 minutes. The main shopping and food court area looked new and modern with a decent selection of places to eat, and several areas with comfier seating options if you have a longer layover. MSP airport is still going through some renovations, but mainly in the long hallways towards G gates. The gate area was quite nice with lots of seating with seat-side outlets to recharge your phone or laptop.

    Erick W.

    The Delta Terminal at Minneapolis St Paul (MSP) is undergoing renovation and improvements. It is already looking very nice with plenty of space and lots of seating options - plus dining options/quick service food options/sundries and snack/drink options aplenty. The service was excellent and to the point (took care of business with no frills).

    By the window seat - recommend cleaning more often!
    Jackie C.

    I like to travel Delta! Quick note for their team though - you should clean the window seats more often!

    Sama C.

    Get your SkyMiles up and you can go up, up and away with your medallion status. Staff is always lovely too.

    Vinh L.

    Flying out of Miami international to MSP, flight number 1333. Flight was initially delayed, no fault of delta. During the boarding process the employees that was scanning tickets, Dominique was his name, stopped the boarding process to talk to another employee, things got heated as they were taking and the other employee walked away crying. As the whole plane was boarding we all saw this situation unfold. This delayed our boarding, not great since we were already delayed. Dominique didn't not apologized for the delay & smirking as the co worker he made cry had to be escorted away from him to not cause a bigger scene. This is not professional & makes delta look like a lower tier airline. Lots of passengers talked about the situation on the plane afterwards and we were all worried about the girl Dominique was yelling at.

    Delta's new interpretation of Business
    Georgie M.

    We recently flew a segment from PHX to MSP, on our way to Amsterdam AMS. Before we left PHX, Delta decided to switched out their overseas A330 aircraft in MSP for a similar one, but one that didn't have a Business configuration. And so, we were bounced into Economy. We were offered a $1,000 voucher and Business seating, IF we wanted to wait until tomorrow. Grrr Paying several thousand dollars, plus Mileage Award points to have a transatlantic Business experience and told you're flying Economy is slightly disappointing. LOL But here's the funny part, we were seated directly behind the Comfort Plus Premier seats and the only difference, was fancier headrests. No large Business Class Seats. No extra leg room. No discernible difference. I've flown Business overseas for decades. I guess Delta has really lost their way. See Delta JFK Lounge review.

    Hey Woody
    Marcia T.

    From the moment we left LAX, we were greeted by jessica and I think his name was Marcus, they made checkin fun! Thank you. Then Shea and Marco at Delta Lounge made us feel right at home. Shea even took the time out to explain the perks Delta offer . Inside Marco was attentive and helpful. Great service with a smile. Then on our flight DL937 to MSP, we had flight attendant Woody!!! Fun, interesting, funny and kind. Woody impressed me by handwriting Out Our connecting flight info to Milwaukee before de-boarding the plane. THE BEST!!! Damn, Delta is always raising the bar!!! It's our FAVORITE AIRLINE!! . Please keep hiring people who like people, they make travels so much better. I love you Delta Airline family . And the pilots are cool too.

    Smooth flight.

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    Review Highlights - Delta Air Lines

    Once again, flying back and forth between ATL and MSP, it was a pleasant experience all the way around.

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    Sun Country Airlines

    Sun Country Airlines

    1.9(787 reviews)
    3.1 mi

    Sun Country Airlines - Consistently Reliable and Truly Minnesotan!…read more As a native Minnesotan now living in San Diego, Sun Country has always been my go-to airline. In the beginning, I chose them because they offered a convenient direct flight home. Something every parent traveling with a baby truly appreciates. Over the years, that one baby turned into two (now 12 and 9!), and every summer, our family flies to Minnesota on Sun Country as a yearly tradition. This year, an unexpected family medical event required me to travel sooner than planned. I called in to make changes to my ticket, and while Miss Heidy wasn't able to waive the fare difference, however she went above and beyond to help. She patiently walked me through options, including combining our family's Sun Country rewards points to make the new ticket more affordable. That level of understanding and customer care means so much. Especially during stressful times. Thank you, Sun Country (and Miss Heiydi!), for continuing to make travel between my two homes a little easier and a lot more personal.

    Sun Country may have lower prices but their customer service is awful. We had a cancellation out…read moreof Denver a week ago on Monday. Sun Country does not fly on Tuesday and Wednesday in/out of Denver. However, they did fly plane down to take us back to MSP on Tuesday night. Sun Country knew 24 hours out that a plane needed to be in Denver by 730pm on Tuesday. It was not there......the crew was visibility upset. Infact the pilot went for a long walk to cool down. It was ridiculous in so many ways. We finally left the gate two hours late. To be fair, S.C. did give us a hotel and food voucher and a $100. credit towards our next flight. We will pay for the convenience to fly out of Rochester from now on.

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    Sun Country Airlines
    Sun Country Airlines
    Sun Country Airlines

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    Sun Country Airlines - Damage caused by airline company

    Sun Country Airlines

    1.5(384 reviews)
    1.1 mi

    This was an amazing flight. I'm from Minnesota and I'm flying to Portland Maine and it's a really…read moregood plane the only thing that was not good was there was pretty strong turbulence when you're in the clouds if I give it writing one through 10 about the turbulence, probably a six the flight attendants are super nice

    The Sun Country Airlines main customer service number is **1866.3.4.6.5o14** or **1 (866)…read more346-5O.1.4** This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Convenient Reservation Process & Personalized Travel Planning** The journey began with a reservation process that was straightforward, organized, and designed to simplify every stage of travel preparation. Business class features, including premium seating, flexible fare options, and priority airport services, were presented in a clear and user-friendly format, allowing travelers to compare available benefits before confirming their booking. Flight schedules, passenger details, and seating preferences were completed efficiently, while instant confirmation provided a detailed itinerary with every essential travel arrangement in one place. **Priority Airport Services & Comfortable Departure Experience** Business class enhanced the airport experience through dedicated services that made departure more comfortable and efficient. Priority check-in counters helped passengers complete airport formalities without unnecessary delays, while fast-track security access reduced waiting times throughout the terminal. Lounge access created a peaceful setting where travelers could enjoy refreshments, catch up on work, or simply relax before boarding. Priority boarding ensured an organized start to the flight by allowing passengers to settle into the cabin with ease. **Premium Cabin Comfort & Personalized Inflight Hospitality** The onboard experience reflected the premium standards expected from business class travel. Spacious seating, generous legroom, and thoughtfully designed personal space created a welcoming atmosphere for both relaxation and productivity. The cabin remained exceptionally clean and well maintained throughout the journey, adding to the overall travel experience. Attentive cabin crew provided personalized assistance, professional hospitality, and prompt service, ensuring passengers felt comfortable and well cared for during the flight. **Thoughtfully Curated Inflight Amenities & Relaxing Travel Environment** Business class offered a variety of carefully selected amenities that enhanced comfort and convenience throughout the flight. Freshly prepared dining, entertainment options, and premium cabin features allowed travelers to enjoy a more personalized onboard experience. Every detail was designed to create a peaceful atmosphere where passengers could relax, remain productive, or simply enjoy uninterrupted travel in complete comfort. **Efficient Arrival Services & Complete Premium Travel Experience** Following landing, efficient arrival services helped complete the journey with the same level of comfort experienced before and during the flight. Priority baggage handling ensured luggage was available promptly, making the final airport process quick and convenient. From the reservation experience and exclusive airport privileges to refined cabin comfort, quality inflight amenities, and attentive service, business class delivered a well-rounded travel experience defined by reliability, convenience, and exceptional hospitality.

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    Sun Country Airlines - Inside the airplane.

    Inside the airplane.

    Sun Country Airlines - MSP to CVG

    MSP to CVG

    Sun Country Airlines - The plane needs cleaning.

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    The plane needs cleaning.

    Spirit Airlines - Delayed. Very common. :(

    Spirit Airlines

    1.7(257 reviews)
    1.1 mi

    So, my flight got delayed this morning because of an issue with the internal battery that warms up…read morethe plane. That means some maintenance person checked it off their checklist without actually checking to see if the battery was operational. First, they were going to replace the battery, and then they decided to fly a plane from Newark to replace this one. It results in what they say will be a four hour delay, but the other passengers and I are guessing it will be closer to five hours. I haven't flown Spirit for years. And now I remember that incidents like this are why I don't fly Spirit. What a poor excuse for an airline.

    I have to say when I booked with spirit and saw the reviews on here I was very skeptical of how my…read moreexperience was going to be, but honestly it was one of the best experiences I've had with an airline lately and would highly recommend them. Their fares are very low because you have to pay al-a-cart for everything such as bags, food and drinks, ect. however the airline staff were the most friendly that I have seen in a very long time! Check-in process: you can check in on your phone and check your bag for no cost or you can print your tickets at the airport which I believe costs 10 dollars each. This was a very quick and easy process. Also for checked bags they cannot be over 40 lbs or you will get charged extra, but they have scales before you get in line that are all the same weight measurements as the one by the bag check people. Boarding: this was a very quick and easy process they called the boarding zones and we got on the plane. On the flight: the only thing bad was one of the lavatories was out of paper towels but they had water in them (someone said they didn't) the seats don't recline but I prefer this as I hate people leaning in my lap. They come through for drink and snack services the only difference is you have to pay for soft drinks and water too but they do have deal bundles where you save money which is nice. Overall I really enjoyed my experience with spirit and will fly with them again and recommend them to others.

    Photos
    Spirit Airlines - Flight "ON TIME"?  Not for long!  Expect delays on all Spirit flights, and you won't be disappointed.

    Flight "ON TIME"? Not for long! Expect delays on all Spirit flights, and you won't be disappointed.

    Spirit Airlines
    Spirit Airlines

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    United Airlines - Diet Coke in a glass

    United Airlines

    1.6(43 reviews)
    0.1 mi

    I've flown United 2x already in 2026, (having left SW Airlines after 20 loyal years) & am very…read moreimpressed with their service & their jets. Special shout-out to flight attendant Josh on the 5/13/2026 flt from Denver to MSP.

    I was driving back to Eagan from Rochester on my last full day in Minnesota. I saw a notification…read moreon my phone perhaps five minutes away from the BP gas station in Eagan that my Air Canada flight back to Toronto the following morning was cancelled. My heart sank. Immediately, I was thinking of a backup plan. After filling my rental car up with gas, I pulled off to the side to look into the notification more closely, followed by looking at my inbox. It turns out that Air Canada had automatically booked me on alternative flights to get me back home. Yes, flights. Plural! I was relieved. My first flight segment was on United Airlines (UA) from Minneapolis to Denver. I had not been to Denver in nine years. I was thankful that I was still going home, although my travel day would be mighty long. I checked in online through the UA app that I needed to download on my phone. UA has its act together. When you check in, you upload a photo of your passport and PCR test result. It was efficient! I couldn't get my actual boarding pass or check my luggage in. I had to see an agent. Oh, fun. This flight was scheduled to fly out of MSP at 9 am. I woke up at 4:40 am, left the hotel before 6 am, dropped off my rental car, and managed to get to the UA check-in counter at around 7 am. I had a nice woman check me in. I was originally upgraded to business class. As a result, I didn't have to pay for checking in my lone piece of luggage. I believe that it was one of the flags that didn't allow me to successfully check in online. I had bought a larger suitcase. I don't ever recall going over the maximum weight allowed. I did here! I was over by 2.5 pounds and was asked to remove some stuff. I don't even know what I removed, but when I got it down by two pounds, she was good with it. Luckily, my backpack had plenty of room, so everything worked out. My second flight segment was on Air Canada. She managed to get me checked in to both segments, gave me my boarding passes, and reassured me that my luggage would get to Toronto directly. I thanked her and wished her a great day. My flight from MSP to DEN was uneventful. I was in economy class for this flight, which was comfortable. My backpack was safely stowed in the overhead bin. I got Biscoff biscuits and a full can of Diet Coke. I can't complain. I love both. The downside was that none of the seats in economy class had a USB port. Although my phone still had a lot of battery left, I prefer charging it as much as possible when travelling. Considering how plugged in we all are as customers and how we highly rely on our phones with important documents, a USB port would be a nice upgrade. I can't remember when I last flew on UA. This trip detour was unexpected, but it all worked out and I was grateful. (48)

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    United Airlines - New snack offering

    New snack offering

    United Airlines - Remote for the screen

    Remote for the screen

    United Airlines - Water in a branded blue cup

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    Water in a branded blue cup

    North Central Aviation

    North Central Aviation

    5.0(1 review)
    10.2 mi

    North Central Aviation is the premier Aircraft Charter service in the Twin Cities metro area. Our…read moregroup did a business trip to Cincinnati, OH. The hour and a half flight was great! On board refreshments, catering and even a restroom made the trip enjoyable, even if it was a work outing. If you have the need to get groups up to 9 people to and from a meeting in the same day, I recommend North Central Aviation for their professional office staff, courteous and professional pilots, and clean modern aircraft!

    From the owner: North Central Aviation, INC's vision is to bring a new standard to private aviation charter and…read moreaircraft management. Whether you need help chartering an aircraft or managing an aircraft you already own, North Central Aviation, INC's experienced staff is here to help you. If you are looking to purchase an aircraft, our professional staff can help you find the right aircraft to fit your specific needs. Our approach to aviation is not a one size fits all model. We work hard to personalize a plan that fits the precise needs of each client. Our customer's safety, time, and money are very important to us. Your safety is very important to us. Call us today and ask us how we have improved safety standards through our safety management system. At North Central Aviation, INC, we pride ourselves on our personal relationships with our clients. We believe that our future is built on the satisfied customers of today. Each day we strive to create lasting bonds between our employees and our customers through the high quality of service that we provide. Come and visit us in the near future and experience the quality of service you deserve.

    Photos
    North Central Aviation
    North Central Aviation
    North Central Aviation

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    Alaska Airlines - E gates

    Alaska Airlines

    2.8(16 reviews)
    0.2 mi

    I recently took Alaska Airlines from Minneapolis Minnesota to Medford Oregon. When I booked, it…read morelooked like I had a 6 hour layover in Seattle. I was flying out to pick up a new puppy and wasn't sure how to go about all this. I called ahead of time to ask. I was pleasantly surprised to so quickly get in touch with such a pleasant customer service agent! She completely, cheerfully, and carefully explained how long it takes to get from the arrival terminal to the departure terminal. Also, how to take care of the puppy along the way. THE FLIGHT - more importantly, I felt safe at all times! The attendants helped me by giving me the extra time to get settled that I needed. Seats were big enough that I did NOT feel like the cream in an Oreo! One leg of my journey was a commuter plane so a roller bag carry on was a bit big. But everyone expected it. The attendants knew how to help me sort out a couple items so we got it to work quickly and easily. My go to airline if they go to where I need.

    The Customer service at the counter was the worst that I have ever experienced!!!! I came to the…read morecounter almost 2 hours early on Monday morning with my small dog. They said my carrier was 1" too big!!!! This is a bag I have flown with for a long time and it never got rejected. I still had Delta Airline tags on it. So I asked if they could rebook my flight and they said to call a number! Why they couldn't do it there is a mystery to me. When I called the number it gave me an hour and 7 minutes wait time. When they finally called back they offered me a flight that was leaving in 1 hour. It didn't give me time to find another dog bag so I went back home VERY FRUSTRATED. I could not get my money back since it was a saver ticket but they gave me a 50% off my next flight which I couldn't get for another week or so. They said that was the best they could do. So I ended up. Using another flight for the next day, Tuesday. Tuesday morning came and I was 90 minutes early. This time the line was long and not moving!!! Everyone's flight to Hawaii has been cancelled! I was in line for almost an hour and when I got to the counter, I didn't have enough time to make my flight! The lady at the counter said, "Next time, come at least 90 minutes early." And now all of a sudden they could put me on another flight! And then she said to call the "number" to put my dog on the reservation. So I got out of line to call the number and waited for 40 minutes on the phone. I finally got my dog on the reservation, went to the counter and got my boarding pass. I barely made it to the flight I again got rescheduled on. Needless to say, I have never been treated so badly at any airline!!!! The people at the counter treated us like cattle! I will get the name of one particular lady there who looks like she is from the islands! She had no care in the world when she told me "You need to get to the other line." As she pointed with her thumb with no expression on her face! She was the same person who said, "Your dog can't get on the plane! So get another bag." I have kept my composure and was very nice to all of them during this 2 day ordeal, Never once complaining. I certainly did not deserve to be treated the way they treated me. I have never been treated so rudely by any other airline in my entire life! I will never fly Alaska again! There should be a zero rating!

    Photos
    Alaska Airlines - Minnesota how it's usually seen

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    Minnesota how it's usually seen

    Delta Air Lines - airlines - Updated August 2026

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