Great place to take the car. Honest and always do exactly what they say they will. I trust them.read more

They listen to the customer, they fix the problem and/or provide the service needed/requested and…read morethey don't try to pad the bill. Their rates are fair and reasonable. I have confidence that they know what they are doing and have the best interests of the customer in mind.

well, first of all i don't know much about auto repair. For me, to go to an auto-shop is a dreadful…read moreexperience as i don't really know what is going on and whether folks are trustworthy or not. My friend recommended me this one. She found it out through good reviews in Yelp and Google. The guy at the shop was very friendly, able to identify the issue with my car right away, and fix it into a great back to perfect condition. I'm happy with the service. The part that shocks me the most was the $95 labor per hour.. I don't know what the usual rate for labor is but this seems very pricey. I wish i had done more researches before say yes to them once they gave me the price quote though.

We took my wife's BMW to Import Motors to avoid going to a car dealer (Patrick BMW are crooks, see…read moremy review for details). It turns out Import Motors is an honest place that offers fair pricing for work. We'll definitely take her car back there for more repairs as they're needed. It's nice to know of an honest mechanic in the area! Update: 5 years after finding Import Motors we can't stress enough how awesome and honest they are. John is a stand up guy and we couldn't be happier to have a great mechanic.

The employees at Precision Motorworks exude professionalism and honesty which is so refreshing at…read morean auto repair shop. I had a 5 star experience from start to finish. Heat went out in my car. I was presented with a complete diagnostic analysis and given options. When I had to leave my car overnight, they even offered to drive me home. I will only use Precision Motorworks for car issues in the future! Highly recommend.

From the owner: Import vehicle maintenance and service. Providing quality parts, certified technicians, and an…read moreunwavering commitment to the highest levels of care to our customers.

I moved to the state about a year ago and, after a couple of months, needed a window regulator…read morereplacement. After some research, I chose Clark's and they didn't disappoint. It was actually a great test case since I had a good sense of the expected cost, yet it was a sufficient enough job to allow room for dishonesty should that have been the case. Their quote was fair, within expectations, and the work was done very well. Since then, I've returned for routine maintenance and plan to keep coming back as long as I'm in the area.

Shannon at the front desk is great. She is very knowledgeable. After the complimentary 2nd opinion…read morewas completed she helped me formulate a repair/maintenance plan based on priority. Then Clark's provided me with a loaner. Yay Shannon & Clark's.

These guys are awesome. Great price , quality work and they back up their work. Highly recommended!read more

Had my brakes fixed here recently. They were able to get me in the same day I called, fixed it…read morequickly, and charged me a very fair price. Max was super helpful and kind, definitely recommend the place and will be going back for future repairs.

Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

Went for a transmission oil change for my Honda Odyssey 2018 EXL, and the service was good and…read morecharges were low.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

We have two cars that rely on Garage 31 over the past 8 years. Our cars have been repaired without…read moreany issues. Garage 31 is a relationship based business that values its customers!

Great service Highly recommend…read more Knowledgeable Clean and friendly Definitely will be back

If I didn't live so far away (40+ miles) I'd make this THE go to place for my 2019 Honda CRV. I was…read moreon the tollway, going with the flow of traffic at about 70mph, when I suddenly heard an awful, terrifying, loud metal screeching sound coming from my car. When I was able to exit the tollway & pull over to a safe side street, I looked at the under carriage & found that the metal skid plate that covers & protects the underside of the engine, had come loose & was dragging & scraping the pavement. Knowing that issue creates dangerous sparks & other problems I decided to call AAA. Lucky for me, the tow truck driver suggested Charlie Car Care, and took me & my SUV there. The staff took my car immediately, reattached the skid plate with new bolts, and had me out of there in under an hour! Their price was very reasonable! I expected to pay 3-4x more, so was super pleased when they told me the price. The waiting area is nice & comfortable too. In addition to all that, the staff is super friendly. Madeline and Moises are excellent at customer service. Just like the other reviewers say...they are really professional & very friendly. All the staff members deserve 5 stars! If I lived 40 miles closer, I would definitely go back again. I HIGHLY recommend this business anyone that needs help with their vehicles.

I had to make an urgent stop at the shop today because I had a flat tire and air was leaking out…read more They were able to get me in right away, and it only took less than an hour to fix the tire. The total came to about $53, including taxes, for one tire. They have the highest Google rating in my area--which is why I chose them. I really hope I won't have to go back for the same issue again. I also hope they stand behind their work with a good warranty. So far, I'm very happy with the service--they really deliver prompt and efficient work that meets my needs. Plus, they offer some of the most generous complimentary snacks and beverages, which I definitely took advantage of during my visit.

Car was acting up so I took it to Journey Automotive because of the great ratings and testimonials…read morehere and I was not disappointed. Got my car in that day (my dealership's next open appointment was next week), diagnosed the problem, quoted me a price and then fixed it that day. Friendly and trustworthy business that I highly recommend

They never respond to their requests for a quote on their web site, even though it says within…read more24/48 hours, they will get back to you. They are constantly looking for help which is suspect regarding either pay issues or bad management, The few times I have called in the past, they have been rude and unprofessional. Typical Elburn.

Jason was a wonderful mechanic Unfortunately, it doesn't…read moresay here, but he is no longer in business He closed the shop and moved out of state Believe me, the town of Elburn misses him very much out of town two years ago, I've been struggling to find a good replacement, but my search continues