So I went to this dentist for the first time and Dr. Jake Nealon DDS, was amazing. He was so…read moregentle. He was so educated he was so oh yeah handsome too ha he's a great dentist. I have no problem going to him. He's amazing. He knows what he does and he does it. Well thank you for being there.

I hate going to the dentist, literally put it off for years and unfortunately, that created more…read morework for me to have done over the last 4 weeks. I was nervous about going but pleasantly surprised. Dr. Tyler B is my dentist now and he was amazing - friendly, informative, thorough, and gentle for this anxious lady. The staff were also great! I feel like there has been a major uptick in customer service and I'm planning to get back into the routine of going so it doesn't create more misery for me in the future. Thank you Reflections!

Great experience. Front desk staff Brittany, MRI tech Wyatt, and another MRI tech (whose name I…read moredidn't catch were) worked well together. I was the last appointment on a Friday afternoon and my visit included special accommodations, which unexpectedly doubled the length of my visit. I was not made to feel rushed and at every step of my exam, the technicians used language to clearly guide me through the process. They were very gracious about it and handled me very carefully, ensuring my utmost safety.

My physician ordered an MRI to address an issue. Insurance denied the request…read more My physician ordered an ultrasound instead. This was completed at Swedish Breast Center in Edmonds, and yet another physician evaluated the results and found it inconclusive. An MRI was strongly recommended. My physician finally convinced the insurance company to approve the MRI. Fast forward to 11/22/24 with an early afternoon MRI appointment at Seattle Radiology on Seattle's First Hill neighborhood. Scheduling was thorough and professional. Park in the parking garage adjacent to the Nordstrom Tower versus street parking. Payment is via QR code at the end, just follow the prompts. Likewise, this location is accessible via Metro Rapid Ride Route G along Madison. Seattle Radiology is located on the 9th floor. Check-in at the reception desk where ID and insurance coverage card will be requested. Other documents are reviewed, signed, dated via an adjacent screen. Additional paperwork will be provided via clipboard to be completed. Waiting area is clean with comfortable seating, has a calming aquarium, lots of natural light, and nice views. Unisex restroom is conveniently located nearby. Pro tips: shower but refrain from using any deodorant, lotions, makeup, fragrance. Eat sparingly, be hydrated. Use the restroom before the MRI appointment. My name was finally called, where I was brought back by an MRI technologist, completed & verified information, shown a locker area to change from street clothes to blue scrubs and lock up one's personal belongings. An IV line was started and flushed. This is where the contrast dye was injected. I was then situated appropriately just outside the MRI tube. An overview and an opportunity to ask questions was provided. A communication squeeze gadget was placed in one hand, warm blanket placed on me, and headphones placed over my ears. I was placed in the tube. I closed my eyes, focused on remaining calm and still as the testing commenced. Thankfully, the 45 minute session was completed in three increments without incident. I did not feel rushed or claustrophobic during my entire appointment. The technologist had a pleasant and professional demeanor. This was reassuring regarding their competency to oversee this MRI procedure. I am still awaiting the final results. However, from scheduling, check-in, and completing the MRI procedure, I had a positive experience at Seattle Radiology.

Dr. McKenny is such a personable Dentist/Doctor which makes the visit that much more welcoming…read more His staff too is on point and very caring. When I am there, it feels like a cozy family environment. I have a few more upcoming appointments, and I actually look forward going to the dentist because of the exquisite care I always have with Dr. McKenny's practice. Thanks again so much!

Most of these reviews are no longer relevant, since the office has changed a lot post-Covid. Dr…read more Sirisha left over five years ago. It is very easy to get an appointment. I saw them today for an urgent repair with less than 24 hours notice. I left the practice when they went out of network, but recently returned when they started accepting Delta Dental again. I learned my lesson. Dr McKenny is the best. He has created three implant crowns for my husband, and corrected issues the other dentist claimed were unfixable, using conservative approaches. I know that when he recommends something it's in my best interest - he's not trying to max out my insurance benefits for his own gain. As an example of his integrity, when he went out of network with our insurance, he honored the originally quoted price through to the end of my husband's treatment, even though it meant he wasn't being paid by insurance at all for the most expensive steps. A special shout-out to Anglea, who handles billing and reception. She has fought with our dental insurance, and is always willing to explain things in detail.

Very pleased with the work and the staff. It's fair priced as well and they explain things clearly…read morebefore work is done with all your options. Highly recommend.

Mess up with insurence coverage information , keep past due and then makes financial issues for…read morepatient .

I have been impressed all around with Westside Dermatology - from scheduling to billing but first…read moreand foremost, the excellent medical care I've received. . Dr. Markus and Bella are kind, caring and competent professionals who make you feel comfortable in the exam room. I am confident that I am receiving quality care from Dr. Markus!

This was my first, and last, visit to Westside Dermatology. I had taken my daughter to be seen here…read moreabout 10 years ago and had a good experience. My experience was not. Dr Ramsey Markus was dismissive, brusque, condescending and rushed. I had provided a list of my concerns at the time I booked my appointment, and was prepared to ask all my skin questions and concerns during the visit. Dr Markus dismissed several things I asked him about during exam, including something another doc had told me about a dermatofibroma. His general tone was condescending as if I, without a MD after my name, wouldn't know anything about skin conditions. During my skin check, Dr Markus identified a potential skin cancer and reluctantly performed a biopsy at the time of my visit, per my request - stating his schedule was busy. I understood this, as I booked my appointment in January for first available at the end of April. "Pertinent negatives" section of my visit notes inaccurately stated I had no previous history of skin cancer. I had disclosed when booking my appointment that I had a history of squamous cell skin cancer in 2014. Dr Markus did not specifically offer treatment options for skin tags or milia, as stated in his visit notes. When I asked him about the milia around my eyes, he told me, "some people make milia." Across the board, the visit notes in my file did not reflect what he actually counseled me on, indicating he used canned notes but did not actually verbalize them to me. When I asked about options to treat readiness on the face, Dr Markus gave me a flyer with cosmetic laser treatment options, upon which he circled the options he recommended. He told me there was a shampoo I could use to treat Tinea at home, but didn't provide the name of the product - I had to ask the front desk to get it from the medical assistant as I was checking out. I picked up a brochure on Tinea and Mohs from the treatment room; Dr Markus did not offer them. Appears this dermatologist is quick to offer treatment options that bring in money (cosmetic), but not as quick to share home treatment options or minor procedures (skin tag removal, milia extraction). Biopsy results I viewed in the patient portal were dated 4/29 (4/24 visit). Dr called me on 5/5 (4 business days later) with a positive result of basal cell cancer. He referred me to a Mohs surgery center for treatment. Dr Markus coached me on screening calls when I picked up on his second call. I will not be returning for any elective cosmetic procedures or further skin checks.

A little history- I've unfortunately been blessed with "soft" teeth... since a very young age I've…read morehad loads of dental work... I've had tons of bad work too, which in turn created more problems and even more need for dental work. I've met many many dentists and until now I've always been very nervous going to the dentist. And NOW- A friend of mine recommended Dr Yi.... from the very first visit I felt at ease. His staff at the front desk and the hygienist were welcoming, personable and professional... then I met Dr Yi. He's friendly (great sense of humor), thorough, professional and I've never felt like he was trying to sell me on anything or dental work I didn't need. I'm grateful to have found a dentist that I trust and I no longer get anxiety or the spins when I sit in the dentist chair!

WHAT THEY DO WELL…read more The staff are professional and helpful. I've never has any issue getting an appointment in a reasonable mount of time. They are also good at working with insurance providers. The exam rooms are clean and provide ample privacy. (The same is not true for a competitor just down the road) ROOM FOR IMPROVEMENT I Seemed to be at the mercy of the dentist on shift whenever I went in. I prefer a little more consistency for the sake of patient continuity. Unfortunately, while the service I received seemed great at the time, I ultimately ended up with 2 failed crowns, and each time was referred to an Endo for a root canal. In both cases, the root canal was halted mid-procedure due to the fact that the tooth was cracked to the bottom of the root in multiple places. The Endo claimed that in both cases the DDS should have seem this in x-ray and never crowned in the first. The only good option from the beginning was to extract and get an implant (or denture). Since this office doesn't perform those services, one can only guess they wanted to get paid for the crown work, costing me the patient thousands of unnecessary dollars and much discomfort. To be fair, the crown did postpone the extraction by several years. SUMMARY If you are just looking for cleanings and basic dentistry at a convenient location that is clean and accommodating, this is a great place. If you require any care of a more serious nature and want to work with someone you can trust, look elsewhere.

Had tooth pulled went back two days later knew something was wrong been over a month still on pain…read morethey show no responsibility for what im dealing with

They don't care to claim your insurance after they overcharged in advance. You have to call and…read moretrack the status of claim with the staff. They don't like to refund to you and tried to keep money as much as they can.Finally you will get small amount of refund. They will tailor make those statements for matching those refund amount.It is crazy you need to wait more than one year to have insurance settled. Don't go there unless you don't mind to pay for expensive charges.

This review is not a reflection of the service provided by Dr. Chow- He's excellent. It's the…read moreprofessionalism of the back office. Under a former insurance plan, Dr Chow provided excellent service. I had to switch insurance providers ( WA market place) and I specifically chose a new insurance provider as Dr Chow is listed (twice) as being in network. However, when calling to make an appointment, was told they DO NOT accept my new insurance. When I confirmed this with my insurance, they called Dr Chow's billing Dept- and their response was Nope , we no longer accept my plan. THEY NEVER UPDATED THEIR PROVIDER NETWORK. People are making insurance decisions based upon their lack of professionalism to update records. Just unprofessional. And people wonder why health care is so screwed up. -jp

I'm not complaining about Dr Chow, but about an encounter with one of his wound care specialists. I…read morewent in for a full body check. I told the MA I had a scab on my right forearm. I lived in Las Vegas I was diagnosed with basal cell carcinoma. I had been given a cream to apply every day. The scab even went away. Due to personal health issue, I had stopped using the cream. When I was examine, the specialist said it wasn't cancer and proceeded to burn the scab off. When I reached home, I noticed that the small round bandage that covered the wound was soaked in blood. The intake forms had asked if I ever had to stop taking aspirin before a denta procedure. I checked the no box. I take aspirin every day to help with sciatica nerve pain. When I replaced the blood soaked bandage with a bigger one, that too was blood soaked. I started to panic and looked online to find out how I could stop the bleeding. It said put pressure on the wound and keep the arm elevated. I did that for 1 hour. I decided to fold a tissue into a 1 &1/4" long by 1" wide bandage and tape it on. In the morning I cut the end off the tissue and peeled each layer off. By the time I got to the wound, it was still leaking a little blood. I decided to leave the wo uncovered in order to dr it out. The same evening I called the office, after hours and left a detailed message as to my problem. I requested a return call w instructions on what to do. I never got a return call. 4 days later I received an email saying it was cancerous. I then received an estimated copay for $ 1,381.00. When I called to speak to the billing department, I told the female employee what had happened. She apologized and said she would put notes on my record. i canceled my appointment to get Mohs surgery 2 days later. I couldn't wi good conscienc, not report this on Health Grades. The scab has dried and there is no sign of infection thankfully. Terry B.