This place is amazing. I (like I'm sure most) hate going to the dentist. I don't take as good of care of my teeth as I would like and always am prepared for the guilt trips I receive. I got none of that here. Everyone was super friendly, very clean environment. My son was with me and they helped keep him entertained. They also educated me more than any other dentist ever has before. Awesome place, not pushy for services you don't need either. A++++++ read more

Everyte I go I get excellent customer service.. I have never had such a great experience going to the dentist. There on time with appointments they set with you. They are clean and take the time to really explain your best options and answer questions. Best dentist I have been to by far! read more

Dental Zone Mountain View - They did a great job on my bridge.. Super happy. - General Dentistry Near Me - Mountain View, California

As someone on the spectrum and with extreme dental anxiety, walking into a new dentist is terrifying. I was pleased by the Dental Zone's ability to get me through my cleaning with kindness, even through my tears. Special shout out to Diego (sorry if I'm misremembering) who came in to get a second xray of a certain spot. He didn't comment at all on my already teary face, but rather swung into easy chit chat about his family. It is really nice to have someone near when you're panicking, who is not stressed out by it or feeling the need to fix it. Finally, though no one can ever actually afford the dentist, their pricing is very fair, and takes into account the realities of us with no insurance. I will definitely go back again and can imagine this being a very nice place for most people. Their chairs in the lobby are a little snug, but that's on me for my love of carbs, not them :) read more

I've been visiting this office for the past 2 years and have had excellent service. Dr. Vuong is fun to talk to and very skilled. The office is very clean and the staff and office manager are always very friendly with me. I came here on recommendation from a work colleague due to my previous dentist doing a poor job with my fillings. Very happy with the service! read more

I will start with I'm terrible about the dentist I have a solid fear about people in my mouth with tools....but when I sat down here I was greeted well check in was quick and the best part of my day was having my extraction and bone repair was awesome and I mean exactly that. Dr.Hatami was the best and we actually had a conversation and he said no pain and guess what no pain,I had to ask was my tooth out. So i will be returning with my whole family read more

Sorry, but I have to revisit and say no. Despite Dr. Hatami's wonderful quick, painless, work and tooth-side manner - and a couple other people here who do really good work, especially one of the dental assistants -- things have gone too wrong. My same cap they put in came off not once but twice! Yes, the tooth next to it had deep work done that surely affected it but still -- twice?? And the second time it came off was weeks later. There were a couple of little things, too. Last cleaning wasn't good, and I kinda got forgotten in my chair for a long time more than once. Like really forgotten and apologized to. So, even though I felt at home there and they kept the costs down, I have to say good-bye. read more

One star for the office manager (and i would give her negative stars if I could). Ridiculous....Her attitude and facial expressions are exactly what we call "passive aggressive". I do not understand what is her problem...maybe she read my last review or maybe she was simply unhappy that we did not spend enough money (and she just keeps giving us higher and higher quote + worse and worse attitude?). Anyway, if I finally switch my general dentist, it is purely because of her...I need to visit my dentist a lot in the next few years and I do not want to deal with an office manager like this every time considering I have already had enough dental issues to suffer. Once again, the doctors are nice -- which makes me even more confused that how come a team of nice people selected a mean lady to be their office manager. read more

Where to begin?? Like everyone else when I first started to see Dr Hatami everything's was great. Thought he was the greatest dentist and no pain experienced either. But after moving 3x with him & him getting married- things went down the toilet. The partials he made for made me look like a vampire!! Horrible! Still waiting for the phone call as to the plan he had for my teeth. BUT NO CALLS & NO CALL RETURNS! Yet he expects me to call him to come in for cleaning!# not going to happen. If you can't afford implants don't bother going to him he thinks everyone is made of money and comes up with no alternative to help you. But that's okay I've moved on and found a great dentist who has redone my mouth and I'm so happy and no vampire look. I could go on and on with my experience with dentist but I think that gives you an idea of what kind of a person he is insurance money and cash I thought he really cared. read more

Don't waste your time, because they certainly will. Almost every single appt I've had here was rescheduled and one entirely canclled. More than once I've arrived only to learn they "didn't have an appt for me." I went before my wedding and felt like they conned me into getting work done ASAP (oral surgery 5 days before my wedding) and they didn't bother to plan for the fact that I would be gone for three weeks for my honeymoon and had a temporary crown for all that time. Now, the final straw. I went in last week to get a single root canal. I told them I'd be traveling again and that I'd like to avoid having a temporary crown for several weeks again and that I'd like to consider waiting. They convinced me I needed 2 root canals. I noted that I'd like to think about things before I proceed so they say "just go in for a consult." I proceed, and next thing I know they are drilling into my teeth telling me Incan come in the next day to get a temporary crown. AFTER they complete the first root canal they advise that they can't get me in the next day. So I currently have only a sealant covering 2 root canals (of course on both sides of my mouth). And they acted like it's no big deal that I'm traving international for work with cement filling my root canals and it is slowly dissapearing and I'm almost certain I'll be in immense pain within the next day because the sealant will have eroded. Finally, the payment. They really try to rip you off. Upon contemplating the 2 root canals, I'm told that my total for today would be $550. Only to learn AFTER THE PROCEDURE that to get the crowns for the root canals my total will be almost $3000 additional. I'm done. Sooo very done. read more

I love dental zone everyone there is so nice I really like that they have the screens in front of your chair so you can see exactly what's going on I'm not sure if it is just my insurance but I always feel that is Super affordable I believe my dentist was Dr. von she is amazing read more

I was told back in November that now my braces are on I'll get a call when my next appointment is due. By February I got suspicious and called to schedule. Today I was told by doctor Juan that there was miscommunication?!? Now I'm forced to have the braces on for longer just because the process is not good at this dental practice. Better scheduling monitoring will improve your service. Communication in this place is so bad that the discomfort of the technicians is visible to patients. The dentist doesn't respond to their questions and they laugh at her... behind her back with the patient witnessing it all. Also today, the dental technician Omar dropped bits of wire in my mouth and I nearly choked. Very bad feeling that things are not being done professionally. They have no idea what was done or need to be done next. No process in place to follow up with their regular patients. Very disappointed at this place! The price for the implant was also misquoted. I was told last year that the insurance would cover 80% of the implant cost, today I got a bill saying it will only cover 25%... read more

Have seen Dr. Victoria Vuoung 3x now, and won't be coming back. I've had multiple cavities filled and have had to go back since i have extreme tooth sensitivity after the procedure, and the filling doesn't fit my mouth or bite. She was rushed in the last procedure and talking negatively about other staff in front of me - very unprofessional. And getting upset with me for needing more novicane, like... it was my fault that I could literally feel her drilling into my teeth??? I wish I'd never been here. Would beware of patients going to Dr. Vuoung. read more

I had my normal visit with Dr. Vuong because of a problematic filling that 2 dentists before did not do correctly. I payed out of pocket to have her fix it for me. She did an awesome job and It is worth the bucks even when my insurance doesn't pay for it. I also just had Wistom tooth extract with Dr. Wayland. Extremely experience, put me on IV sedation. IV sedation doesn't quite affect my memory as it may sound like, I can remember almost everything after 4 hours. Dr Wayland did an awesome job removing my Wistom tooth without me feeling anything. The only part I forgot was the ride home. I remember what happened during the surgery and once I am home. The front desk are very friend, but they need a little improvement on prompt responses. I understand they have many doctors and these nurses are working very hard, but I think that will be a point to improve on, and I notice most of the complains on yelp are for this. I used to work for Epic (Health care IT giant) and know how difficult of a challenge it is to stuff a front-desk with efficient communication. They are doing better than average. From how I see it, they are held back by their IT solution. They have great dentist. I rather have a great dentist because they will do the job correctly. That communication issue can be dealt with when their folks have good intention trying to work things out. read more

I needed to be seen as an emergency visit on a Saturday before going on an international trip. My regular dentist is closed on Saturdays, but thankfully Dr. Hatami at Dental Zone was able to fit me in. I was stressed and worried and he put me at ease and explained everything he was doing. He's s great communicator, a trait that I really appreciate in any medical provider. I was fixed up in no time and charged a very reasonable rate. The office space and equipment were all new, modern, and clean. I highly recommend Dental Zone and may switch to them as my permanent dentist. read more

Great service , feel so fresh after clean, potential doctor . Will keep come back for teeth clean

I switched to this place because of Yelp review but I was wrong...  I was a new patient and schedule a teeth cleaning.  My appointment was scheduled two week in advance.  When I showed up the front desk receptionist was telling me my appointment was cancelled because they didn't receive my insurance information.  They want me to call my insurance company and have them send my insurance info over.  Dental Zone claim they called me two days ago which I never receive any call or voice mail.  I was very upset and ask them how did they look up my name when I schedule the appointment two weeks ago if my name was not on their list.   Of course they don't have an answer.  The receptionist was rude and not taking responsibility.  I later called my insurance company and they said they had sent over the information three weeks ago.   I have been searching hard for a good dental clinic and I thought I found one.  but I was wrong.  Don't be fool by the good rating! too bad there is no option to give them zero star.   I DO NOT recommend this place.  keep looking. read more

Well, let's put it this way: - if you are ok waiting +30min before you see the doctor when you have an appointment already. - if you like to see how your doctor attends another 3 people at the same is working with you. - if you are ok with not getting the information you need right away because the front desk is never able to find your treatment plan or work with a regular doctor at all. then, this is your place; otherwise don't bother and look for a better office read more

Dr. Han did my gum surgery and I couldn't be happier. She clearly showed me my problem and outlined a treatment plan. She was excellent the day of my procedure and had me in for biweekly follow ups to make sure i was recovering well and taking care of the affected area. She's both knowledgeable and caring. I'm continuing my treatment with her and wouldn't go anywhere else. read more

They are not consistent with their prices. They gave me a quote for retainers then when I went back a few months later they gave me a different quote. When I told them, they said they'll give the lower price but that means they charge people what they want. They do procedures that are not needed just so they can make money with the insurance. read more

Terrible front desk. Terrible manager. The dental assistant was very helpful. But I had an appointment today for cleaning and my dentist didn't show up. The manager said "Sorry but my staff forgot to call the doctor." It sounds like they have their stuff together. Therefore, this place is a waste of my time. Thank you for wasting my time. read more

Frustrating. I went with these guys as they were highly rated however now thinking it's just because they must highly manage their reviews. In reality, my initial experience with them was (1) them immediately looking to upcharge me for tons of work that may or may not be needing done (and make me wait a long time for the "consultation" where they angled for that). And, (2) now for my next appointment an painful unending feeling of back and forth where they are unable to answer basic questions even when I'm very specific multiple times in a row (oh, we're closed today, oh that person's out right now, oh, we lost your detailed voice message...). Painful. read more

First one!!! Dental Zone is by far my favorite choice in dental care. What was once a complete nightmare for me, going to Dental Zone made me feel comfortable and invited. I felt completely relaxed during the whole experience (root canals!), which is a first for me with dental care. The dentist and reception are so professional and honest, with the perfect touch of relatable personality....great friends! I'll definitely be back! read more

Came in here with my son and as soon as we walked in a lady by the name of Jennifer greeted us by using my sons name. The rest of the staff were just as nice and treated us very well. My son didn't need anything done by the dentist after all, so we left pretty quickly after. Great reception and assistant staff though. read more

very caring and knowledgeable staff. Doesn't matter which dentist, all are great. Didn't feel the numbing medicine going in. Very competent and friendly staff! read more

I have been a client for 3.5 years since they were located in Palo Alto for both ortho and regular dental work. I am very very happy with my new smile, and the very courteous service. Everyone knows me by name now, probably because they've had to go out of their way a couple of times to accomadate me now. I took a break to travel around the world and they were nice enough to ship me my next batch of retainers on the road, free of charge. They have even replaced a lost retainer for free AND agreed to do a second set of adjustments after I lost more retainers on the road.... I'm very irresponsible, fortunately they are not! read more

Very nice and patience people. Dr Kourosh is awesome. Friendly and professional. Overall very happy. And highly recommended.

I moved to the south bay two years ago and have neglected to find a dentist until it was necessary. I had a sensitivity pain on my bottom left side and not going to a dentist for a very long time I figured I would need fillings. My first issue was I do not have dental coverage and was concerned about the fees.I looked up my previous dentists from the north bay to try and get an idea of what I wanted out of one down here and to my amazement I found that Dr. Hatami was working here! He is an amazing dentist. I booked an appointment with Dr. Hatami (he is even available on Saturdays) as soon as I had availability to get to Mountain View. The office staff was kind and easy going. I got in for my x-rays and the assistant viewed them intensely and even took another one to make sure it was very clear. Well they fount quite a few cavities (ugh) but I expected that. Dr. Hatami was present for my cleaning and let me know his days at the office. I was able to book an appointment that fit my schedule quickly. I came back twice for two separate filling areas. It was very smooth and the whole time I heard Dr. Hatami explaining his process to his assistant, who was very knowledgeable as well. My experience here was very easy and rather inexpensive (I am a preschool teacher and a full time SJSU student so my income isn't too grand). I have recommended friends to Dental Zone and will continue to come here. read more

I have been a patient of Dr Grace Juan, orthodontist, since March 2016. She is great at her job. My treatment has been the combination of both invisalign and braces. I consulted with a couple of other orthodontists before deciding to get my treatment from Dr Juan. I find her very knowledgable and honest, and these qualities are very important to me. I highly recommend her. read more

The staff at Dental Zone were amazingly nice and accommodating. The dentist told me what he was doing every step of the way. The facilities were also very clean and modern. I'm very pleased with my experience and look forward to coming back in 6 months! read more

Had my teeth cleaned here for the first time today and was seen by Dr. Hatami and his assistant, Raina. They were so friendly and nice, I felt very taken care of. The office was super clean and had a cute, modern design to it. I was overall very pleased with my visit! Thank you to all the staff who helped me today!! read more

On my first visit things seemed ok except the assistant seemed incompetent she couldn't even get the right numbers to write for the exam and the dentist was giving them to her. Then he said he was going to prescribe a special toothpaste but when I didn't want to pay $500 on top of the $6000 insurance was paying for a deep cleaning I never got the prescription. Anyways in January I found out my insurance is paying more towards dental work so I have now been calling for 3 weeks to discuss with financial manager and she will not call back. On top of that front desk person doesn't speak good English so I have to spell out my name at least 2-3 times every time I call and she has an excuse why I haven't been called back. These people seem like their only interested in collecting as much as they can and when u have questions they won't call back. Do yourself a favor go somewhere else. read more

I had some excellent consultations. I went in extremely nervous and worried about what I needed and would have to do and left fully aware and informed with appointments set and a full plan of action. read more

I have been going to dental zone for 3 months now. Both for invisilign and for my regular dentist appointments. I have received nothing but spectacular care and would definitely recommend friends to go to them should they be looking for a new place for their dental care! Thank you for taking care of my teeth! read more

warning: do not go to this dental office. i experienced loss of money, waste of my time and pain. ended up going to a doctor in palo alto and had to get the root canel therapy done to fix their screw ups, which costed me 2k out of my pocket. i should have filed a lawsuit but do not have any time. read more

Upon entering I wasn't greeted by the receptionist. Lady in the front talked very rudely and had poor customer service. Filled out the paper work and was told to wait a bit. One hour passed and I asked if I was up soon but she said WAIT UNTIL WE CALL YOU, AS YOU CAN SEE WE'RE QUITE BUSY. In my head I was saying I should leave but I've invested an hour so maybe I'd be up next. 15 minutes later I was called by a gentleman to take a seat inside. Lo and behold I'm there sitting for another 30 minutes until I meet the actual orthodontist. Left without any explanation why she was late, she went through with my consultation but mid conversation she basically paused me and left to go help another patient which left me waiting another 15 minutes. I'm left in awe bc in all my years of coming to a dentist, I've never felt so neglected. Ended up leaving before the orthodontist came back. If they're already like this before I even get my braces on, imagine during the long process. It wasn't something I wanted to deal with. Don't come here if you don't want to waste two hours of your life and be neglected like I was. read more

The dentist was fantastic on my check up and recommended further work which I was happy with. Initially I encountered some problems trying to work out costings etc but this was resolved by the manager and I am booked in for further treatment. read more

I went to this dentist because I they were part of our new insurance plan. I was told that I had 7 cavities and they all had to be fixed. Two were really bad so I had those done first. After those two were done I had an appointment for the other side of my mouth, the remaining 5. After a few days my fiRst fillings began to hurt. I couldn't eat or drink on that side and biting down was miserable. They were very defensive once I finally got ahold of them at my next appointment. I called and no one called me back. They said that the appointment was for my remaining cavities and I had booked the whole hour. Well it's not my fault you never called me back. After telling me I may need a root canal because they didn't know why the fillings hurt, I told them I wanted a second opinion. Long story short, They filled my tooth wrong, my old dentist will fix this. HERE IS THE KICKER: The other side of my mouth, those 5 cavities, they aren't cavities but discoloration. I was about to pay hundreds of dollars to this crooked dentist. Never going back. I rather pay out of pocket. Do not go here. read more

$60 for LESS than 5 min.! I thought I chipped a tooth and came in for the dentist to take a look (he is wonderfull by the way, this review is not a reflection of him) and got charged $60! So if you think about it this is equivalent if $300/hr. Insane! I am definitely in the wrong line of work... read more

Dr Hatami is a great Dentist. I have been seeing him for years and would highly recommend him.

Not a very good experience. The clinic felt a bit disorganized. When I finally got my cleaning done, the dentist was trying to upsell me Arestin shots for my gums which had no bleeding and a single 4mm pocket near just one teeth. Google for Arestin, and you will see it is not covered by insurance and a money making scheme for dentists. I promptly refused and switched to another dentist for the next visit. read more