After I posted my initial review I was assigned a different advisor who ended up being extremely…read morehelpful and supportive. It's just hard to get over the initial impression especially when going through the most difficult time of your life. It wasn't our first choice but rather what we had to settle for while being out if town and trusting the nursing facility to recommend a local place. It's ok. It's over now.

From the very beginning, the folks at Adair were kind, respectful & personable…read more Unlike the other places I called, first thing they said was "Sorry for your loss". They helped us all the way through... Did a WONDERFUL JOB on my beautiful 24 year old son.... And showed us love and respect on the 'funeral day'. We returned for his ashes and they were just awesome folks. I appreciate all of them & am grateful for their kindness.

Over priced and take advantage of grieving families by over charging past their prices listed on…read morebillboards. They should be ashamed.

NEVER EVER UNDER ANY CIRCUMSTANCES go to the S RANDOLPH AVE address!!…read more We had a recent death of my in-law and this was recommended by a healthcare provider. We set an appointment, but there was confusion on whether we go to the Grant Rd or Randolph location to meet. We called several times before office hours and an Answering Service picked up who repeatedly told us to go to the Randolph location. WRONG: The Randolph location is an industrial area where I suspect they do the cremations. Later, we called at got a hold of the actual office and they confirmed they are on Grant Road. They graciously waited for us to arrive. The location appears like a small strip mall near the Michigan turn on Stone and Grant. They greeted us and took us to a conference room to discuss our needs. There were plenty of options and a very relaxed discussion on the sensitive issues of funerals. The pricing was very reasonable and they were very helpful in discussions about our needs. Specifically, they explained Veteran Services for the Marana Veterans Cemetary. We had no issues, and I would recommend for anyone-JUST DO NOT GO TO THE RANDOLPH location.

When my Dad recently passed I used Brings with the help of hospice to support my family's needs…read more They were incredibly kind, supportive and informative during the entire process from picking up the body after hours through my appointment to make arrangements to keeping me updated on post arrangement items. Joseph made sure that all items were discussed and that my Dad was taken care of and arrived safely in New York. The lobby and rooms at Brings are very tastefully decorated with a quiet/calming vibe. The prices are reasonable and the staff helpful. Particularly when I was getting a little anxious about getting the death certificates which are provided by the county. They called me the moment they were in so I could pick them up. I understand the loss of a loved one can be so stressful, so I took that into consideration when looking at past reviews.

Terrible! They couldn't provide the ability to run a power point presentation video because they…read morelacked the basic IT expertise. My tech savvy siblings and friends were able to figure it out in the reception room. They were supposed to be honor Guard there to fold the flag given my father's veteran status. No show! They were paid upfront for original cremation charges. The additional charges for use of the sanctuary and reception room were paid via check from my parents' account. As the executor of the estate, I created electronic access. The bank shut the account down as a fraud precaution which was cleared up in a day. The check to Brings did not clear and was made aware of that the day before I am writing this note. I called them, they said they understood. Today I told them that I would have someone bring another check over. That said, the answer was nope! I gave them an option, I'll give you a credit card, or you take check. If you don't take a check, and opt for credit card, I'll write a review. As a family of reasonable wealth, I was insulted. Don't work with Joesph, the Funeral home director, I put this squarely on his shoulders. These people were unprepared to serve us in the best manner possible. Unfortunately, we are regular customers from back in the 1970's. Between family and extended family we have had nearly a dozen services from them. This was unacceptable and impacted our ability to celebrate my 91-year-old fathers' life. Shame on Joesph for his inattention to my family's request. No leadership!

We were referred to Neptune Society by a dear friend who used their services 5 months ago. Neptune…read moreSociety provided caring, compassionate assistance during my family's worst days. Even with the COVID19 challenges, John Greeney and his colleagues were very supportive and helpful in having my father cremated.

Angela Escalante and her staff in Tucson, made the cremation experience so easy with my father's…read morepassing. Communication was great.. very kind, and compassionate

Single. Wanted pre cremation for myself. Easy peasy. Less than Neptune Society. They have their own…read morecrematory. Will pick up my body and transport. I want a cardboard box to fry in. Saw it. Should have asked if they offered colors Did not want my brother to have to deal with it when the time comes. I was impressed. Plus Neptune did not have terrific reviews.

Very disappointed in this business. What I learned: do not die on a weekend or holiday, they do…read morenot answer the phone. We did not want to go there, we thought it could be done digitally in this day and age. Lots of pressure to come in even though we knew what we wanted. My favorite tidbit is when they send you the death certificates via priority mail, it has to go through Memphis then back to Phoenix then finally to Tucson. Memphis? Really? It could have been couriered across town quicker. Neptune is just as bad, took me 3 months to get a contract that was correct out of them. These businesses need more scrutiny by the state.

This review is actually from two perspectives. My mother passed several years ago, after a lengthy…read morefight against cancer. She had made and paid for her final arrangements so we didn't have to worry about them. When the time came, we called Swan Burial and Cremation. They took care of everything, which was a godsend during our grief. Mom had arranged for cremation. Her ashes were returned to us and an extremely difficult time was made much easier. The owner who met with us was gentle and compassionate, exactly what we needed. Although we are not planning on leaving anytime soon, my husband and I discussed making our arrangements ahead of time, to spare our daughter from having to make those decisions. Mr. Douglas came to the house to discuss what we wanted. A very nice man, Doug explained what services were available, including viewing, a service, a funeral, or cremation. He quoted the prices, which we felt were fair, and made our decisions. He completed the necessary paperwork and we were done. We learned is that the money paid in advance is held as a life insurance policy by an independent insurance company. Final arrangement are secured at today's prices. Also, the policy guarantees that the contracted services will be provided even if the funeral home is no longer in business.

We had to deal with a sudden death in our family. There were several people I spoke to during this…read moretime and they were all calm, caring and helpful. There were many options for the cremation and the price was very reasonable.

My father passed and I'm the youngest or four and was left to figure it out alone but as I called…read morealmost every (high star yelp) I can't pay $2800 for just a cremation nothing else..I was referred to Oasis (not a high star yelp) let's just say Im convinced these ladies are angels they worked with me on price,helped me with paperwork.They're so compassionate, friendly and totally wonderful. Now the only problem is parking so watch out yelpers

They were fine until the death certificate. I made a mistake by one digit filling out the Social…read moreSecurity Number. I didn't find out until I get the certificates in the mail. They wouldn't help me fix it. This has been a huge drag - I live in Chicago and my cousin died in Tucson. She has no family there. I'm going through a huge rigamarole with the Pima County Department of Vital Records trying to clear this up. I also had to ask a few times to get an online obituary - still don't have it. The folks are nice and compassionate but I think they're understaffed.

This was my second service & viewing at Adair NW . ( sadly )…read more Located e of oracle n of magee rd east side on northern ave ( light ). Large parking lot in front . Very formal beautiful chapel as pictured. The staff was very " under the radar " so professional and not noticeable? If you wanted a big traditional memorial funeral service to consider this older tucson service with a central location also .

This is a nice venue and a charming chapel area. It's a little out of the way. However, the staff…read morecould be a lot more helpful. I will give you a example we had lunch here directly after it was catered here. We also brought our own drinks. We had ice chest and 2 elderly people didn't want to hold cold can. So, I went up to the coffee after they have and took 2 cups. The guy looked at me like I just stole his car keys. When I brought disposable cups to elderly, the mother of deceased ask for a cup as well. I went back and the guy took the cups and put them up. I had to go find him to get cup. He acted pissy and said these cups are not for buffet use. It enough I wouldn't use this place if one of my people passes.