Don't take your child here unless you want to be taken advantage of. I been taking my 3 yr old here & the dentist assistant told me that my child needs to have a bunch of teeth capped & root canal. The dentist did not explain anything to me as he was in & out in less than 10 min. I had arranged to have it done with the anesthesia, x-rays & caps/root canal which was going to cost me over $2,000 with insurance. They could not provide me with x-ray cost for some reason. I went to another dentist as this didn't sit right with me and my child doesn't need any of this. The only thing that is needed is to have a few cavities fixed not capped or root canal or even anesthesia and can stay awake. This will cost less than $200.00. I will never be going back to General Dentistry 4 Kids again. Worst experience I ever had. read more

great experience, I took both of my kids for appointments and was there about 30 minutes. dentist and assistant were profesionals and did a good job. read more

Thank you Ivette for being patient with my son. He gets very nervous whenever he gets a check up or a cleaning. Ivette was very communicative with my son and made him feel comfortable. He needs additional work and I trust Dr Cole with my sons oral care. I also want to thank front desk, who was very friendly and made my check in easy and efficient. read more

I've been taking my kids to this location for about 6 months now. Unfortunately they have needed some work done. We were referred here through a great program this company has going with the schools where they provide cleanings to the kids at the schools. First school my kids have ever been in that this service was provided and I think it's a great program and I hope the company keeps it going! Dental hygiene is so important and so many children do not get the opportunity to get proper dental hygiene. Anyways back to this specific location, the staff at this location is always extremely helpful. Through my multiple visits I've come across staff that may have not been having a good day but still put a smile on their face. They answer all of my questions and are always willing to answer any questions my children may have and give them thorough instruction on how they should be caring for their mouths. I never feel like I'm paying for service I'm not receiving or that my bill is incorrect. I'm really happy we found this place. My kids also really like coming here which is a big plus. I highly recommend the staff over at the Valencia location of General Dentistry 4 kids. They are great! read more

General Dentistry 4 Kids - Valencia - Front of building - Pediatric Dentists Near Me - Tucson, Arizona

monthly checkups for my two younger kids, everything went great. Leslie and Ricardo where very nice helpful and professionals which made everything go smoothly. read more

They came very highly recommended by other mom's with children who are on the spectrum. My daughter is Autistic, less verbal, uses echolalia to communicate sometimes, & has sensory issues. The biggest sensory trigger is her mouth. So when I called to set up her appointment, I let the SUPER friendly receptionist know about my daughter's sensitivities. She reassured me that everything was going to be fine and that they had little tips and tricks to get our girl through her first appt. I hung up feeling confident & actually excited for her appt. Her appt was Tuesday, May 23, 2023. The lobby is clean and tidy and we were greeted promptly. They have really awesome iPads for the kids to stay occupied on and my girl really loved it. I was even able to set her next appt while checking in. It really is a wonderful atmosphere. . . . . Until we crossed the threshold to go into the back. We were met by a woman (dental hygienist?) who had ZERO interest in wanting to even interact with my child. Absolutely cold. Robotic. And was inconvenienced by the fact we were there. She barked orders at both my daughter and I. "Put her down. She can stand. She needs to stand here." She never introduced herself to us. Never talked nicely to my child. Didn't ask me anything about my child. Head over to the X-ray - barked at my child to "sit there". She starts trying to stick those plastic pieces in my daughter's mouth and demanding that she "bite". Again, my 3.5 yr old has ZERO idea of what's happening and this STRANGER, who was so inconvenienced by our appointment, that she began to panic. That panic & someone shoving things into her mouth made her do the gag. The gag where it's not a simple gag. The dry heaving that gets the juicy noise at the end. By this time I have explained to this person TWICE that my daughter has mouth sensitivities & that this was her first appointment. She proceeded to tell me to take my child to the exam room. . . . Meanwhile my child still had on the lead vest and she began to walk away. I took the vest off my child & I put the vest back on the wall myself. We were guided to the exam room and I was barked to lay my child back on a chair so she could have her teeth brushed. I was over it. I let this woman know AGAIN that my child has SEVERE mouth sensitivities and that drinking water can sometimes make her gag. I was met with, " So? You just don't brush her teeth? Really?" I was actually REMINDING HER that my child has mouth sensitivities since she apparently didn't hear me the first couple times that she barked at my child. I. Was. Done. I let her know that her service was not what I wanted for my child as it was less than professional, less than caring, and absolutely done with her repulsive treatment of my child. The same woman led me back to the front and proceeded to speak to her coworkers, in Spanish, that I was "ridiculous" and I needed to cancel my daughter's appts. Did your mother never teach you that when you speak, you should assume everyone can understand you? Because I sure did understand you and your choice words. It wasn't until I was in the middle of canceling the appt (and asking for a sensory friendly office) that we were actually at and both my daughter and I were in tears that someone thought I might want to speak with the office manager/assistant manager. She was friendly, but basically disregarded what happened to my child. It wasn't until I let her know that I was calling AHCCCS to make sure the state wouldn't be billed for 2 X-rays and absolutely disgusting service, that she muttered out the most insincere "sorry". My daughter's appointment was at 9:00AM. I live out by Casino Del Sol. We were back home and I was on the phone with AHCCCS by 9:40. If that's how their hygienists are comfortable "caring" for our less than verbal children, in the accompany of a parent, i can't imagine their treatment of our nonverbal kids and the parents that are too scared to say anything. No one from their corporate has tried to contact me. No one from their office has tried to contact me. As of 6:17 PM: Whoever runs their google reviews was QUICK!!! To respond. Weird since this is over 48 hours past our experience and it took writing a very detailed and not so sunshine and rainbows of a review on google to get some type of communication. They probably won't call, but it's always nice to have something in writing that "they care" read more

General Dentistry 4 Kids - Valencia - Took a scathing review to even get some type of crap communication - Pediatric Dentists Near Me - Tucson, Arizona

I waited an hour and a half to get my 1 year olds teeth barely checked by the dentist. Showed up early to do new patient paperwork and still wasn't see for another hour. A one year old and a 1 1/2 hour wait do not mix well. By the time we were seen, she wasn't having it and screamed during what I don't really think would be considered a thorough exam. Barely a brush. I felt so crappy walking out of there but at the same time it was a relief to be leaving. Hopefully they can work on their scheduling and wait times. read more

I highly recommend General Dentistry 4 kids on Valencia to everyone. They have excellent quality services and support for our kids.

The staff and doctors are friendly! The rooms are clean and the wait was not bad. I have always had to wait whenever I go to the doctor's office, so I expected the same wait while seeing the dentist. You can take your kids from age newborn to 21 years of age. They have Tv's, games, and toys to entertain and distract your children from all the drilling. Great experience for the kids! read more

Went in to get my five year olds teeth checked they said she needed fills and crowns and that it would cost about $450-$500 per two different visits. When we arrived the morning of her 1st appointment they said it was going to cost more than $700 dollars! We ended paying it because she was complaining about her molars bothering her hence we do not have access or government insurance. I let them know the quote was a lot higher than the initial estimate and that she didn't need her top teeth done considering her 2 front bottom teeth had already fallen out. The second visit I brought the estimates they had given me for both visits. The second time they still had added all kinds of extras including work on teeth the dentists never discussed with us at her consultation. These people just want to STEAL your money. We will be reporting them to the BBB. Just took our girls to Great Grins Child Dentistry and I assure you these are honest people. read more

This company treats their staff/employees poorly, specially during hard times. Don't bring your business here. !!

All 3 of my children have been with General dentistry for 5+ yrs. The dentist are plolite & informative. The nurses here are great too

Great staff , comfy environment to chill and wait on your child. I really do wish the wait times weren't so long. Every time i arrive 20 minutes early i usually have to wait about 30-45 minutes to have my child called back. read more

I called to make an appointment for orthodontic treatment, I was put on hold for ten minutes just to be hung up on , The lady who answered the phone was extremely rude to begin with, first impressions are everything and I was not happy ! read more

Been going here for the last two years with my boys due to convenience. Never had the same dentist, rarely saw even the same dental techs. After I told the front desk one of my sons was diagnosed with high functioning autism we were giving a room pretty quickly but ended up waiting for an hour in the room - felt like we had the plague, everyone ignored us! After a while one of the "million" dentists we saw pass by noticed we were very unhappy and finally came in to help, when even the techs wouldn't. I was very humiliated at that appointment. That experience made me switch to another pediatric dentist .....only to find out some of the work that had been done at General Dentistry (cavity fillings) 'failed'!!!! Now we have to pull teeth. Don't go here unless you want to feel like cattle being pushed threw an office and you don't ever want to see a familiar face. BUT the girl who deals with private insurance...she saves that place, very nice and professional...if only everyone had been like that. read more