Great prompt and friendly service. Doesn't get much better. Got same day service too!read more

They came immediately after I committed to use their services. I tried another company online for…read morequote, and price was higher at the other company. I needed a new water heater and my water heater was already leaking out. With a great team, they got all parts using tag team and phone calls. I may never use any other plumbing company again. Kudos to Paul and Steve and another guy who I didn't get name of.

I had an excellent experience with Enchanted Electric. I had an emergency situation when an outlet…read morein my living room smelled like it was burning and was warm to the touch after using the microwave in the kitchen. They came out to Los Alamos, on short notice and after hours for what turned out to be a serious electrical issue. The electrician was extremely professional, knowledgeable and respectful. He quickly identified the problem and showed me melted plastic and damaged wiring that could have easily started a fire. It was honestly a close call, and I'm very grateful for how promptly and professionally everything was handled. The repair was completed efficiently, the communication was great, and I felt much safer afterward. It's hard to find people who are both highly skilled and genuinely trustworthy, and Enchanted Electric absolutely earned my recommendation.

We had an excellent experience with Enchanted Electric. Though we live on the outskirts, and are a…read morelittle out of the way, Brooklyn answered right away and got us on his schedule to assess, and set up a 2nd appointment for the work. Arrived on time and very professional in his explanation. He's also checked in that all was working well. It's hard to find professional businesses who are willing to come out a little ways though still within the county area, and rarer for those who check in after all is done.

Joe is a dedicated business owner and a darn good plumber. He has the skills to do anything and do…read moreit very well. And his rates are very good. He installed my RO which I love. I want him to install my water softener as soon as I make room for it in my garage. ( they don't take much room but my garage is overloaded.) Joe and his wife, Missy are a dear couple who only moved here a few years ago. They are already making a name for themselves.

Joe of MAC'S Plumbing arrived on time, got the work done earlier than expected including an extra…read morejob, and charged less than the estimate! Plus he left everything clean and was a pleasure to work with. He replaced our hot water heater and kitchen faucets, repaired a hot water problem in a tub and repaired a toilet. We highly recommend him and will call him from now on.

Very poor service. Dennis the owner came out to service our AC. $300 later all seemed to work for…read morea few weeks then it stopped working. We called them and Dennis came out and it turned out that a hose had come loose. He charged us $75 to put the hose on (about 2 minutes work). I noticed it still wasn't working correctly and examined it after he left. Turns out a few of the water sprinklers weren't working. He said he isn't responsible for this and would need to charge us another fee to get it working properly. Pretty rude. Also, what's with the service charge for houses within Santa Fe county? You've been warned!!

We were taken advantage of by this company, and would never recommend them…read more We were given an estimate for a leak, and a water heater valve replacement for over $1,200. The woman at the office told me they charge $110 an hour, and then I was quoted $135 an hour by the worker the day they came to the house. I know nothing about plumbing, but figured that for the estimated amount of over $1,200, it would take them all day. But no. They were at my house for 20 minutes. I was away from the house, but spoke to them when they got there, and before they left. They had my husband sign for the work, as he was the one at home. My husband is disabled and is not able to understand situations like this. I spoke to them on the phone and told them that for 20 minutes I would not pay $1,200, I would pay them for an hour, plus travel costs. I was told that if I had "set it up as a per hour job, I would've been charged per hour, but I had asked for an estimate beforehand, so that's just the way it is". I would have never signed for this had I been the one there. I had quotes from two other plumbers who charged $90 and $100 an hour. I paid 10 times that much. This is an extremely unethical company.

Full price was charged for no work in a 10-minute call. a…read morediscount would have been appreciated.

My service request for a shower valve replacement was assigned by my home warranty company to…read moreEnchantment Refrigeration on 11/20/23. At that time, I called and spoke to Leroy, one of the owners, who assured me that they could get the job scheduled for shortly after Thanksgiving. He asked me to call him back the week of 11/27, which I did. Each time I called him, he was too busy and asked me to call him back later that day or the next day. After literally 4 tries, Leroy finally scheduled the job for 12/4 at 10 am. I called him on 12/4 at 9 am just to confirm that his crew would be arriving within an hour or so. At that time, he told me that my home warranty company had cancelled the assignment & his crew wouldn't be coming. I found that hard to believe as I have a lot of experience with my home warranty company and they don't just randomly cancel service assignments. So I pushed Leroy and he admitted that "his other owner" had cancelled it on Friday 12/1 but Leroy couldn't explain why since he didn't do the cancellation. This made me quite irritated and I told Leroy that I would be giving his company a very bad Yelp review. When I called my home warranty company, they told me that Leroy himself had actually cancelled the job with them on Wednesday 11/29. So at this point, it was clear that Leroy had lied to me in a number of ways. In the meantime, "the other owner" (that is how he identified himself) started texting me, apparently out of concern for a bad Yelp review, and told me that he had suffered a death in his family on Friday and that is why he had cancelled the job and forgotten to call me. I responded that I knew he was lying because AHS confirmed that Leroy himself had cancelled it on Wednesday, not Friday. It became obvious that this "other owner" was willing to tell any lie in order to avoid a bad Yelp review. Bottom line -- thanks to Enchantment Refrigeration, I have nothing to show for my 2+ weeks of waiting to get my shower valve replaced except a bunch of lies. I highly recommend avoiding this unprofessional firm at all costs for your plumbing repairs.

They've helped me out on two separate emergency needs when I struggled to find anyone else that…read morecould come help in a timely manner. I've utilized both their plumbing and AC repair services and they were both excellent. Dependable and timely service is why they will be on the top of my list of companies to call when I need help with AC and plumbing needs. I'm going to try their electrical services soon as well.

Three strikes...you are out…read more Earlier this year, TLC came out to reinstall 3 sinks after countertop installations in my kitchen and two baths. They quoted me approximately $165/hr. for labor on the phone. On the day of the work, two men showed up and said that since there were two of them it would now be $100 more per hour than originally quoted. The good news, they said, was that they would be done twice as fast. I didn't have much of a choice since I had no working sinks. It ended up taking them over 4 hours to complete the work, with one man just standing around watching the other. Naturally, I was outraged with both the last-minute change, the amount of time the job took, and the bill of $1200. To their credit, TLC did refund $300+. Around the same time, I had TLC come out to replace an electrical outlet in my kitchen. While looking in the electrical box, Robert told me that my box was out of code. My breakers were 25 years old and they should be replaced every 25 years. Foolishly, worrying about safety and fire potential, I agreed to have TLC update and upgrade my box to the tune of $4500. I did this without first doing my own due diligence. After the work was done, Robert and the electrician who actually performed the job apologized to me because they saw a broken panel in the box. Robert had not seen it prior to performing the upgrade. I was told this after the work was already completed without the panel being replaced. To fix that problem, it would require a lot of additional work to satisfy code requirements. The additional work was originally quoted at $9000, but eventually Robert came down to $7000. Go figure. Feeling that I had been misled by TLC, I asked Robert a couple of times for a written estimate that included the reason for and the scope of the additional work. Since, I had already paid $4500 + tax for a job that apparently now did not satisfy code requirements, I wanted to understand what and exactly where the damaged panel was located. It was not readily apparent to the naked eye. I was not about to authorize any more work without fully researching and understanding its necessity, and without consulting professional sources as to its veracity. What I eventually received from Robert was a text message with a brief description of work and an estimated price, however, it provided none of the detail I asked for. When I pressed for more information, I heard nothing more from Robert. Feeling compelled to pursue this matter, and knowing that my knowledge is extremely limited when it comes to electrical matters, I employed the assistance of a relative who has been a highly respected custom home builder in Santa Fe for almost 50 years. After inspecting my electrical box and the limited information provided by Robert, he was unable to find anything out of place that required attention. To substantiate that, he sent one of his trusted electricians out to completely survey the situation, and I was told the exact same thing by this electrical professional. In fact, I was also told that I never needed to do the original upgrade to replace the breakers because my electrical box was never out of code in the first place. Finally, in early August (2026), I needed to have an outdoor electrical outlet upgraded. TLC sent two electricians out to dig a trench and run a conduit from an existing working outlet to the outlet in question. They informed me that the possibility of injuring an irrigation line existed, but they would inform me if that happened. On week after the work was completed, I noticed that the area where the work was done was very wet. They had broken an irrigation line and never informed me. I had to hire an irrigation specialist to come out to replace the line. Truth be told, I would never have used TLC for that job if I had known what I know now about my electrical upgrade. A call to the company regarding this matter has gone unaddressed. I have made many mistakes by reusing and trusting the integrity and honesty of TLC. $4500 was a big price to pay to learn that you cannot always trust the professionals. It is my hope that this review will spare someone else that hard-learned lesson.

Greg was excellent. Very professional. He showed up on time. Work was completed on time. He was…read moretimely in all communications. I would highly recommend Rowehawk. The work he did was of great quality. I will be using them again.

Greg, who owns the company, was professional and explained what was involved with the installation…read moreof the garbage disposal and faucet. He also capped a gas line that we needed done. He came when he said he would, and accomplished the tasks quickly and efficiently. I highly recommend Rowehawk for any plumbing needs!

We recently had work done at our church by Anytime Plumbing and could not be more grateful for the…read moreexperience. Their team was quick, efficient, professional, and incredibly kind from start to finish. They kept us updated throughout the entire process, communicated clearly, and made everything smooth and stress-free. It's hard to find companies that not only do excellent work, but also treat people well--and their whole crew did exactly that. We truly appreciated their honesty, responsiveness, and the care they showed while working on our campus. Highly recommend Anytime Plumbing to anyone looking for dependable and trustworthy service!

Had a leaky faucet and anytime Plumbing ordered a new one that was similar to what I had which I…read morewas very pleased with and they fixed the drain stop also plus they did the emergency shut off Valves and he did a great job and everything was clean and put back when he was done and his name was Jacob the cost was approximately $950 for everything ​​​​​​​​