Helpful staff, very inclusive to newcomers. Tyler was especially helpful in basic safety and 101's. Overall pleasant experience!

I bought a day pass for a visit here for some bouldering. The day pass is 25 before 3pm and rental is included for the first time. The process was easy and we filled out our forms rapidly. The shoes are self serve and i noticed that they also provide rental chalk. The bouldering area is quite minimal, but they had a number of interesting problems and the boulders are all on Kaya, my preferred app for logging my climbs. They also provided 0 training or onboarding for us so if you are new to the sport, I would recommend coming here with a friend who knows the ropes haha. The grades made sense, I wish there was a bit more slab type climbing though, and the overhang area is also fairly minimal. This is obviously a much more top rope oriented gym. There is little AC but they do have fans, and there's a small strength training area and some treadmills. The bathrooms are quite well appointed with hair dryer, tampons, and nail clippers. Enjoyed the trip for sure! read more

Diablo Rock Gym - Bouldering - Gyms Near Me - Concord, California

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Not kid friendly place. I have been here twice about rocking climbing for kids and it is clear they don't want kids there. attitude of front desk staff is not welcoming. read more

Loved my first time experience here! Tyler was amazing and highly encouraging! He explained to me what to do, what not to do and cheer me on as I climbed. We chatted a bit and was impressed with his knowledge and passion, including his passion about unionized climbing! Coming here again with my friends because of Tyler! read more

I visited over my school break and had a blast! Most of my climbing has been with friends outdoors so it was great to have Tyler walk me through the indoor setup, he was super helpful and friendly. I heard from a friend that this gym is now working to unionize, which is what made me come back to leave a review even though my trip to CA is long over--I will always do what I can to support fair work environments! I look forward to coming back to climb again on my next visit out this summer. read more

I've loved to climb ever since I was a tot. I have been to the tops of trees, scaled mountains, and even climbed the corporate ladder. Nothing compares to this gym and it's employees though. As a huge union supporter, I am obviously pro-unionized climbing. One of the employees, Tyler (five stars for him by the way), was kind enough to tell me a bit about it. Not only was he extremely helpful with my 3 daughters, but he was just so personable! He understood the struggles I have as a single father to fraternal triplets. Before I knew it, I had spent nearly 15 minutes talking to this fine young man, before I realized I was going to be late to bring my girls to a birthday party! This is the most pro-union gym I've ever been to, Tyler is an absolute pleasure, and I will definitely be back if this is the vibe :) read more

Came here in a rainy day to get out of the house and be active. There is a small lot at this location so parking can be a bit troublesome if it's packed. You have to have some belay you here so be sure to come with a buddy. There is no automatic belay. Also you are required to do the belay test so make sure you brush up before going Shoe and harness rental was easy. They clean all their rentals. The place itself was quite packed. The bouldering section was very lacking. It was also extremely packed so no much bouldering was done. Overall, this gym is great if you want to rock climb with someone belaying your but go somewhere else if you want to Boulder. There was also a lifting section so you could workout too. read more

Diablo Rock Gym - Gyms Near Me - Concord, California

I love this rock climbing gym. I think it's a right size for a beginner like me. When I first tried rock climbing, I was nervous and scared. My cousins were encouraging and I managed to get over my fear of falling to my death. LOL. My advice for first timers is give yourself time to learn and have fun doing it. Don't pressure yourself to be this expert climber in a short period of time. I'm still a beginner myself. Take your time to learn how to tie a figure eight and the safety steps in setting up as a climber and belayer. I love that I end up getting my belay card from DRG because it was my first rock climbing gym. Shout out to Tyler for being patient with me during my first belay test at DRG. He said my belaying technique would wear me out fast, so he gave me a few tips to improve. Credit to Dom for also teaching me about the maximum fist length. For some, this may go over your head LOL. Overall, this is a clean gym with good size boulder section, top roping and lead climbing. Also, it has decent size of gym equipment and weights. They also have fitness class. Y'all have to check out their website for more info. read more

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Had a very odd interaction with a staff member. We were told that California EBT cards were not and were never supposed to be accepted for the discounted climbing price across the touchstone gyms, however, every other gym has accepted it and the website itself says that they are accepted. If the policy for the company has changed, I understand the website might not reflect that yet, however, the website does clearly state California EBT is valid for the discounted price so it felt like this gym in particular is unilaterally deciding to not accept them despite what the company website states. I'm more than happy to update this review if contacted. I have tried contacting this gym to get clarification and have not been able to do so. Edit: manager has since reached out to rectify the situation. Great customer service. read more

Diablo Rock Gym - Policy toward EBT. - Gyms Near Me - Concord, California

I hate that this gym is the closest to me, but I have to drive to any other Touchstone gym because this one is so dirty. They allow people to wear their street shoes while rock climbing. The other Touchstone gyms require climbing shoes or rentals which is so much cleaner. Wearing street shoes where people can walk on poop outside, then wear those shoes on the indoor holds is why people get staphylococcal infections. I'm glad that the other locations force people to wear climbing shoes because they all should! It is so dirty at Diablo. read more

I had a climbing lesson with Kiley! She was amazing! Above average! I am afraid of heights and after time well spent with instructions, patience and practice I was able to get on the wall to climb. She belayed me confidently and encouraged to come back to build on my skill set. I appreciate her being assigned to me and I look forward to my next visit. read more

All of the young children! My comment pertains to the tons of kids running around UNATTENDED by their parents. I'm not talking about kids in the after school camps, but kids playing on the equipment, bouldering in the top rope areas, and essentially disrupting people exercising since their parents cannot be bothered to parent their kids. I would share this with the desk staff, but their response is a verbal acknowledgement of the situation and that's it. I got tired of paying lots of money for membership (plus bridge toll!) to arrive and be consistently disappointed that the gym is used like a daycare. No thanks! read more

I think this gym is ok, depending on what you're looking for. The actual GYM (machines, weights, etc) is very small and there's almost no room to workout except outside or in the yoga room. However, there is a fair amount of top rope & bouldering. Bouldering tends to get very crowded and difficult to climb. The bathrooms are large & clean. Staff seem nice. Vibes are overall good but the air gets stuffy/super chalky sometimes! I wish they had a fan or air filter. read more

Just went back to Diablo Rock gym after 15 years. Facility is still amazing and our children had a great time. But the staff was so condescending and rude. When my husband didn't hand her the harness and carabiner separately she very rudely said to him "um do you want to hand me something?!" Instead of politely telling him the way to return the rented gear. Would go back, but hopefully she won't be there. read more

I have been coming here on and off for about a year. However today I had a horrible/embarassing interaction with a staff member. After rock climbing I wanted to change out of my clothes but had forgotten them in the car. There was atleast 3 staff members at the counter as I walked out and back into the gym within atleast 2 min. Not one staff member asked me to sign back in or mentioned anything to me. I walked over to the cubby and tied my shoe next to the trash can and I hear a loud "excuse me" I'm thinking that I'm blocking the trash can and without looking up from tying my shoe I apologize and ask for 1 second to finish. I stand up and walk to my bf not even glancing at who said excuse me since I thought they wanted the trash can. As my back is turned I heard a loud hostile "DO YOU NEED SOMETHING" shocked I turned around and say I'm sorry? Again she repeated "DO YOU NEED SOMETHING" as I'm now looking at her, her posture was very hostile leaning forward hands together eyes open very widely. Again im shocked and confused as I think this is some random person about to hit me or something since she was just in regular clothes she then says you just walked in here what do you need. I politely told her that I scanned in earlier and can go rescan. She then said no it's fine and turned to walk away spun back around and demanded my name which I gave to her. She had dark hair wearing a pastel tie dye sweatshirt maybe the manager I'm not sure. I was genuinely appalled by this interaction. I understand it was probably a safety thing but in no way shape or form should one adult speak to another in that way. read more

I don't have a membership, but I was brought here as a guest! It was my first time legit indoor rock climbing and bouldering. What an experience! The staff is super helpful and have great energy. I let my friend who actually does have a membership take the lead on whatever I had to do (rent shoes, harnesses, etc.) Most folks who frequent Diablo Rock bring their own shoes, chalk, and harnesses. There are also rope stations for you to learn how to properly lapel and/or tie the ropes yourself if you are a climber. I really like how there is so much independence here! The gym has several different areas including weights, top rope, and bouldering. The equipment seems a bit dated, and I question sanitation, but there's quite a lot for strength training. If you've never tried rock climbing before, I highly suggest purchasing a day pass or coming through with someone who has a bit of knowledge on it. It's an amazing workout (I was sore for a week), and you really learn about the proper muscles you should be using to alleviate some of that pain. read more

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I no longer enjoy coming here. This has been my home gym for the past 4 years, and I have seen it slowly decline in quality. Some of the employees are passively rude for no reason, giving responses that sound like they just want you to leave. While i appreciate the upgrades to the bouldering area, the route setting isnt what it used to be. read more

DRG is a clean gym with a friendly staff. Keep in mind that it has a very small bouldering area (the smallest of all the Touchstone gyms) and can get quite crowded during peak hours. They also rely on crash mats for climber safety, as opposed to the fat pad flooring that they have at Dogpatch and Ironworks. This can make falling or jumping down a little more hazardous for those used to the other gyms (I know one climber who recently missed the mat when coming down and suffered a slight ankle sprain). If you want to go bouldering, don't be afraid to move the mats around! There are a lot of routes for those looking to top rope. The workout area is pretty spacious and has a pool on site. The weights and machines are a little dated, but often free for those looking to get in a quick workout. Biggest downside is the parking, which can be quite difficult for those coming in the afternoon. read more

So much fun! I'm a beginner and took the intro class so that my kids can climb. Very friendly and patient staff!

Who would of thought BOULDERING is a real work out? My first time experience was a fun aspect but also tough. A lot of upper body strength using your core and mind boggling trying to figure out which spot to use as leverage. Came here and made it a mother daughter day with the mini and had a fabulous time. Glad this gym actually had a lot of weight equipment, treadmills, ellipticals, and a swimming pool because I needed to get in some cardio before climbing. Diablo gym has friendly staff & a spotless gym. Will I be back? YES!!! read more

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Went all the way from San Jose to give this place a try. Never seen a rock climbing focused gym. Thought it would be a great idea for a date. We go in the guy says they are understaffed and won't teach us, make fun of me because I didn't know how to put on the gear. And tell us to search up YouTube videos to study for the test to be able to rock climb. And kept telling us to just go the the smaller climbing area. We payed $60 for the visit and was there for not more than 20 minutes because they wouldn't teach us the one thing we came there for to do. read more

I cancelled my membership today after tolerating this gym during the COVID days. While the equipment is reasonably maintained, the gym itself is filthy. It is by far the dirtiest gym in the Bay Area; and while the fees continued to increase over the years, this problem has not been addressed. The staff is poor. Rarely have I seen the same staff members from one visit to the next. Overall the staff's knowledge of climbing, especially outdoor climbing is minimal. The staff appears to be focused on socializing with each other versus being helpful to the patrons of the gym. Obviously the choice of climbing gyms are limited in the Bay, but If you have the option of choosing another climbing gym, one may want to consider doing so. read more

This review regarding my special need 13 years old. My kid is a special need. She is anxious and slow to warm up to strangers. I feel like Diablo gym did not welcome her from the first time she stepped there. I am not sure why I had in mind a picture of a wonderful accepting community when I thought about rock climbing gym, but we certainly did not find it at your Diablo Gym. read more

We came in to check this place out due to curiosity. The woman who was behind the desk was very informative and helpful. She explained everything to us and we got to walk around to take a look. There's exercises machines, two different climbing walls.. beginner and advance.. bathrooms were clean. The vibe I got from this place was cool. Everyone do their own thang. Discounts for first responders. Not too expensive, you can also go to other gyms as well. We're still not sure, debating on their membership, but I wouldn't mind joining! read more

So my cousin and his bff invited me to rock climb so I went. Yes this was my first time rock climbing and might I add, fear of heights but never told them. This gym has rock climbing, cross fit gym and tight ropes, where u walk on a rope balancing your body weight. As u get a feel of rock climbing, you build a self confidence. There's various levels of rock climbing meaning the pegs u climb/ grip varies in size and shape, some are large while others are tiny. We all enjoyed ourselves rock climbing. Thank u to the staff for awesome service! Keep up the great job! read more

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Small, homey rock climbing gym. Bouldering area is very small and easily gets congested. Lots of opportunity for top rope and belaying. Has sauna, bikes, and free weights. read more

I really loved this place!! We came here to celebrate my cousin's birthday. What better way to celebrate a birthday than to climb some rocks. Lol. Anyway, parking was no problem, and it's pretty easy to find. We checked in, signed some waivers then took our beginner course with Jonny, since we are all noobs. He was very nice and helpful. Everything made sense and in 30 minutes or so, my group and I were confident to take on the rocks! If you're looking to have some fun and also to challenge yourself (because rock climbing isn't easy), you should check this place out. I'd love to come back. Deducted a star because some of the ropes are a little smelly. I feel like they should clean more often? or replace more often. Just a suggestion for management. Other than that, this place would've been a solid 5 stars. read more

Great place to wall climb. Lots of different walls for different levels. They also have a small bouldering area and a small gym as well. Staff were friendly, parking was ok but it was a little difficult to find a spot. The first time you go you have to take a really short course to know the basics, also for safety. It was a little more expensive compared to other wall climbing places but its a one time expense. read more

Diablo Rock Gym - Gyms Near Me - Concord, California

DRG is my favorite TS gym in area. The staff are friendly, gym is clean, routs are set regularly and the community is super friendly.

Diablo Rock Gym is the far East Bay alternative to Ironworks. You have to really look to find it as it's tucked way back in this Industrial Park and right next to Aquatech Swim School. In fact, they connect inside and using the pool is possible after climbing up the wall of your personal and physical choice. Diablo Rock Gym is a nice facility, with manageable crowds and nice folks. And if rock climbing isn't your end all, there's also free weights, weight machines, and cardio equipment. The locker room is large clean with a saunas, and shower. There's also group classes in such things as indoor cycling, yoga, or the other classes that we offer. In other words, it's a gym option in its own right. read more

I had been here a couple times for a tour but never got a chance to get my "rock" on. My lil ones were interested in trying the place out and we went in a couple of times. It costs $15.00 for an hour with one instructor. We went 2 separate times and the instructor had about 3 other kids along my lil ones.They harness the kiddos and belay them to their hearts content. The staff is great with kids and are literally encouraging them to go higher and higher. They make you fill out the waiver on 1st visit, but once you complete it; your already in the system. read more

Diablo Rock Gym - Kiddo on Rockwall - Gyms Near Me - Concord, California

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This place is awesome, so awesome in fact that we decided to join here as our normal gym. The lead climbing routes are challenging, although they aren't too high, but they have a good amount of routes. The staff here is pretty good about switching it up and updating the routes often. There's a bouldering section in here as well but is pretty small compared to other places that we've been. The gym area itself is small as well, but they have everything that you need equipment wise. Diablo Rock also offers a good variety of different classes for its members. Crossfit is also available for those into that. To top it off, the staff here is awesome. They're always friendly and helpful and all appear to love their jobs and this gym! read more

I came here a few months ago with my boyfriend. It was our first time at this rock gym. We bought tickets online for the beginners class + day pass package. It came out to be around $30 a person. The last time I had been rock climbing (not here) was about 3 years ago and I remember the class being very informative and slow paced...I mean you could really mess up in this sport so it should be. We started out with the class (this is what brought down the stars): A guy with a cap came over and gave us our harnesses, belay, and carabiner. He then proceeded to show us how to tie everything...super fast like we just needed a refresher. Uh, we are noobs, can you slow down? We were with another couple at the time who were first timers as well and we all had trouble keeping up. He acted very impatient every time we were slightly confused. After asking many questions and getting the same "you should already know this" attitude, we finally suited up and were ready to climb. The rest of the trip wasn't that bad. They had many levels from easy to extremely difficult climbs. We tried all the easy to medium ones with the latter being good challenges for us. They also had a tightrope for you to try if you were feeling adventurous, which we were. Although, there are other gyms that are much bigger in comparison, this one was a decent size and you could easily spent 3 hours here. All in all, if we were there to just climb without the lessons, I could go again. I have to just keep practicing in the air with how to tie the ropes so I don't forget and can pass the test. Not having to deal with the people who work there every time would be best. Otherwise, I'd definitely pick somewhere else if you were just starting. read more

Had purchased this community program pass from work to go to this gym. I've done some rock climbing in the past but nothing like what this gym has to offer. Went to use the day pass and expected to be given some kind of tour of the gym, but we got our shoes and were set free to find the bouldering wall. Luckily my boyfriend had been here before so he knew where to go. I haven't really bouldered before but really enjoyed how they write the difficultly level or each route. I'm totally going to come back and give this bouldering thing another try! read more

Diablo Rock Gym - Bouldering wall - Gyms Near Me - Concord, California

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Just had my first visit to the Diablo gym today and I had fun - it was nice that it wasn't crazy crowded at 10am. The main down-side is that the walls are only about 30' high. I think that the routesetters make up for that by doing more unique things for shorter routes with the starts and mix it up - a 10c/d was a lot more pumpy than I expected. I found 11a and 11b routes to be more challenging which makes me think that the route setters partly rate based on endurance (not so much an issue with shorter walls) so there are more technical moves required on some of the routes, and a lot more different grades of overhangs at this gym. I just wish they had more lap swimming hours for members at nearby SwimTech - I would have stayed all afternoon! Looking forward to climbing here again. read more

I have officially been a member here for a year now. All of the workers are really laid back and friendly. I have never felt intimidated and always felt welcome. Theres a good mix of routes here. I'm still a beginner so there are still really challenging routes for me. I can't lead climb, so no opinion there, but I love taking a break and watching the pros go at it. The gym gets pretty crowded on weekdays and the parking lot is NUTS. They share a lot with the swim school next door and it can get busy on a week night. The bouldering area is nice but also gets pretty crowded. It's smaller compared to some other Touchstone gyms. They have a slack line set up every once in a while. The gym equipment is also decent. My husband and I tried out a swing class. It unfortunately didn't work out with our schedules, but it was cool they offered it. read more

Good climbing gym. The routes tend to be set fairly easy here compared to other Touchstone gyms. Whatever you climb in this gym, knock it down two grades and that is probably what you would climb outside. All the routes and boulder problems set by Dude are fabulous. Look out for his problems and routes - they are brilliant. Also, the bouldering area has a top out portion that is actually pretty tough and replicates a pretty hard mantle move outside. Great place to practice if you have trouble with mantle top outs. They provide towel service and internet like the other Touchstone locations. They have a lap pool now, which is a nice feature that the other Touchstones don't have. The equipment in the gym is pretty old so I wouldn't recommend working out here. Plus sucking up chalk dust from the nearby climbing area is probably not the best idea. read more

This place is awesome! The belay check off was simple since we had prior experience, we climbed the whole day, top rope and bouldering. We checked out this place to see if it was a good fit to get a membership but ultimately went with another gym becuase of distance. read more

This place is so much better than Berkeley Ironworks!! They still have a bunch of exercise equipment facing the climbing wall to encourage voyeurism and make climbers self-conscious, BUT, it's not done as badly as at ironworks, AND, the wall curves around such that only a handful of routes and in direct view. The curvy wall is one of the best parts of this place, because you feel less exposed. The staff are much nicer than Ironworks, and more helpful. The atmosphere is friendlier and lower-key. The very coolest thing is the strap they fasten between two walls, like a moving tiny balance beam, and you can play on it trying to balance and walk and stuff. They also have a locker room with showers and a sauna. I live in Oakland, and I'd much rather drive all the way out to Concord to climb than go just down the road to ironworks, even though they have the same owners. Sorry my review is completely in comparison to ironworks. read more

Went with my cousin and took their intro class. It was my second time rock climbing, so i was familiar with the terms and rules. The place was easy to find, tucked away in the corner, but it was small. I was expecting a lot more wall coverage, but there was a gym area which i wasn't expecting. I wanted more wall space- because i'm a beginner there was only a small section for kids+. Of course my cousin and I stayed only in the easy section, but I wish they had more variety. I gave this place 4 starts because it was easy to find, and the staff and other climbers were very friendly. I really did enjoy myself. Climbed to the top twice, yay! So proud!! Come try it if you haven't. It's a little scary at first, but so fun! read more