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    dialog

    4.3 (65 reviews)
    Closed 8:00 am - 6:00 pm

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    DIALOG ATMOSPHERE

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    Reviews With Photos

    Christine D.

    We were looking for a good cafe/matcha spot while in Phoenix. We found this place on Yelp, and decided to give it a try. Right when you walk in, the aesthetics are great. It's a beautiful face with lots of natural light and window. They sell lots of different knick knacks like coffee table books, matcha sets, etc. It's definitely a cute cafe with lots of photo ops! We ordered the matcha and hojicha, both topped with cold foam. I honestly didn't like either drink. Both drinks tasted very milky, and didn't have much of a strong matcha taste at all. I felt like I was just drinking a cup of milk; I didn't even finish my drink, which is kinda disappointing for spending almost $9 for it. Maybe their coffee here is good, but pass on the matcha/hojicha forsure.

    matcha
    Deysia C.

    As a newly turned matcha drinker, i liked this matcha latte a lot. I got a vanilla matcha latte with cold foam (looked better undrank). $10 which is steep (but not incredibly different from what's around) but its a cute spot to bring people visiting phoenix. The employees were really friendly which i appreciated.

    Wendie W.

    Absolutely beautiful coffee shop! As soon as you walk in, the aesthetics are a vibe. I loved looking around at all the art. It has a modern artsy feel and the furniture was really well put together. I spent a few hours hanging out and it was quiet, cool, and comfy. I decided to try a latte and got it with honey, cinnamon, and oat milk. It was really tasty! I would love to come back to try more of their menu and to just hang out because of the welcoming atmosphere.

    Cortado.
    Joshua C.

    Dialog is a really good coffee spot with a nice, comfortable atmosphere inside. The staff was friendly and welcoming, and our drinks were very good. A great place to relax and enjoy a quality coffee.

    Yoona L.

    This coffee shop is en experience that caters to all of the senses. When I walked in (with high expectations because it is my sister's favorite coffee shop in Phoenix) I was immediately drawn to the magazines and trinkets right at the entrance. Then, I made my way to the seating area, which was beautifully decorated with very modern furniture. The ordering counter was deep into the store/shop and the baristas were so very kind and knowledgeable about their menu, which had lots of enticing specialty drinks. My sister ordered the Lavendar Dreams and I ordered the matcha latte. Buouyance (I'm sorry if I spelled that wrong!) told me that this coffee shop started selling matcha drinks randomly and ended up receiving the Best Matcha in Arizona award last year! What a great honor and a funny story I had my matcha sweetened with a combination of their honey and agave syrups, which made me nervous because it seemed like a new sweetener combination but the balance of sweetness and matcha flavor was absolutely perfect! This is easily my favorite coffee shop in Arizona, and I would come back which says a lot because I don't often revisit coffee shops!

    Iced Latte
    David M.

    It's a cool venue amidst downtown Phoenix that offers a lot of various events in a quiet space to hang out or study in. Its interior has a white sterile and clean design. It also acts somewhat like a trinket shop. It wears many hats, to say the least. Its coffee stand is at the back of the place. I had gotten the iced latte. Though it was brewed quite well, with very little bitter aftertaste, it had a very strong fruity flavor to it that I didn't care for. However, I think that's just a personal taste, as I'm sure others would find it quite nice.

    Hot Honey Bee
    Viviana A.

    Love the aesthetic, great coffee, and awesome customer service !! First time visiting this coffee shop. Very roomy with enough sitting lounging areas as well as at the coffee bar.

    Inside
    Vince P.

    dialog is more than a coffee shop: it is representative of a unique third space filled with coffee, matcha, art, books, fashion, design, and more! This spot is located in the heart of Downtown Phoenix where nearby parking garages or street parking will be your best bet. Inside, they have an aesthetic layout with a variety of seating options. The design feels intentional and everything is thoughtfully curated to perfection. For their menu, they have a plethora of coffee, matcha, and tea options along with some food choices too. I liked how you could browse around the entire shop and check out all the little interesting things they have while waiting for your order. They also share an outdoor space in the back of the shop with a beautiful lush greenery backdrop. Wifey and I ended getting the Matcha Mule, Matcha Latte, and an Okinawa Toast. Overall, we really enjoyed our time here unwinding and enjoying the ambiance. All of the staff here are very friendly and welcoming. dialog is definitely a gem in the area and such an artfully curated space for the community. We will definitely be back next time we are in the area to browse around more and try some of their other menu options!

    Bella T.

    I came here on a Saturday afternoon with a friend a few months ago and it wasn't too busy! A few people were seated around the inside working on their laptops or chatting while enjoying their food and coffee. My favorite thing about this place is the interior. The coffee shop is inside an art shop with modern artsy vibes. You can walk around and look at all the cool art pieces and gift items. There is a lot of natural light. There is also a lot of room for seating. There isn't a designated parking lot, so you'll have to find street parking. There is another local gift shop next door you can check out and a hotel lobby. My friend and I split the miso toast. It was really good. I'd highly recommend it as a comfort food. My friend got the charcoal coffee which looked fun! It left her teeth stained for a little while after though she liked the taste.

    Iced Lavender Dreams (~$7)
    Aya E.

    Ordered: Iced Lavender Dreams (~$7): latte with house-made lavender butterfly pea syrup Aya's take: Dialog is more than just a cafe with good coffee/tea! There's plenty of books, art, and decor for sale that makes it feel like an experience while you grab that drink. They had good music playing in the background and I decided to grab a seat to enjoy the vibes while I enjoy my drink. The Iced Lavender Dreams was so luscious! I love a good floral moment and this is done right. The espresso balances out the sweetness and the butterfly pea powder gives it that stunning light blue color. I absolutely loved it and even considered getting another drink but didn't want to be bouncing off the walls for the rest of the day. Dope spot!

    Non-alcoholic cocktail (mixers!)
    Susan L.

    Very cool space! Appears to share seating and lounging area with several other vendors in the building. Dialog is the new incarnation of Kream coffee (we followed them from Central PHX after they moved locations). They definitely have more space here and can be more intentional and creative. It appears that they have an extensive non-alcoholic menu (and also an alcoholic bar, which I didn't not include here). My iced pink rose latte was delicious and beautiful. Barista was knowledgeable and friendly. Will definitely need to return to try the rest of the menu and to spend some time chilling in this near space! We parked a block or so away and walked over, but it looks like there is parking behind the building as well.

    Working area in back
    Madie T.

    Really awesome atmosphere, came here to work remotely and it was quite enough to take my calls. Beautiful work area in the back. Coffee selection was ok but the food was fun! I got toast with egg salad on top which was interesting but still a fun experience! This coffee shop is in part of a larger business. There are other shops near by and some businesses operating out of the top floor

    Inside
    Sharon C.

    What an aesthetic coffee shop! Finally got around to trying this spot and so glad I did. I love the coffee/drink bar in the center and all the beautiful furniture, art, and home goods! Decent amount of seating inside. I came here to get some work done, however, I think it would be a great spot to just come chit chat and hang out with your friends. Parking was a little rough, since I had to find street meter parking (and it was 2 hours max). I got a hot hojicha latte and really liked it! And it came with pretty latte art :). Friendly service and barista. I want to try their pastries and coffee next for sure!

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    2 years ago

    Such a nice vibe inside. A cool hangout spot for friends to grab some coffee. Have some sweets as well and brownie is really good

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    3 years ago

    Service is really good and the coffee is delicious. Great atmosphere definitely recommend

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    3 years ago

    This place is FABULOUS!! Great Vibe! Very modern meets nature. I've already been spreading the news like wildfire! Bravo

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    3 years ago

    Great coffee, and the shop has so many items to look at and has a great feel. And service was great too! Free samples!

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    3 years ago

    Cool space, but the coffee is awful, over priced and service is even worse... Ill be sticking to my local shop Fair Trade

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    Page 2 of 2

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    Review Highlights - dialog

    For their menu, they have a plethora of coffee, matcha, and tea options along with some food choices too.

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    Photos
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    Poisoned Pen A Mystery Book Store - Cool outdoor lights

    Cool outdoor lights

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    Books
    Books - They have volumes of medical textbooks as well!

    They have volumes of medical textbooks as well!

    Books - Entrance

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    Entrance

    Bookmans Entertainment Exchange - Goodies in every nook and cranny

    Bookmans Entertainment Exchange

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    Photos
    Bookmans Entertainment Exchange - Sci-fi section

    Sci-fi section

    Bookmans Entertainment Exchange - Music/instruments

    Music/instruments

    Bookmans Entertainment Exchange - Puzzles on this wall, but don't let this small photo fool ya, Bookmans dedicates an entire 12x20 section for puzzles, games, cards, etc..

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    Puzzles on this wall, but don't let this small photo fool ya, Bookmans dedicates an entire 12x20 section for puzzles, games, cards, etc..

    Dog-Eared Pages

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    Dog-Eared Pages
    Dog-Eared Pages
    Dog-Eared Pages

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    dialog - coffee - Updated May 2026

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