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    DICK'S Sporting Goods

    2.5 (113 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

    DICK'S Sporting Goods Photos

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    Nohely M.

    So I placed my order online and then was notified when it was ready within 2 hours, that's a plus. However, once I arrived to the curbside parking spots in Northridge, they were taken up (saw a family park and get off) so safe to say they decided to park in the spot not for them. Anywho so I found one and submitted the parking spot number, but still when the associate came out like 15 minutes later he looked lost and I waved him down. Got some new Hoka sneakers at a good price and they fit perfectly well.

    Maddy M.

    I've been sleeping on Dick's! Wait, that doesn't sound right. I am constantly struggling to find a store that has a decent selection of athletic shoes and I was SHOCKED when I walked in to see the shoe selection here at the Northridge location. Woweee! I was able to try on any style of any brand I was interested in. Inventory was an issue in my size. I was a little annoyed that the one pair I came into the store for listed as being in stock at the store and when I got there, they didn't have them. Nevertheless, I got to try on so many styles in one place and I was pumped about that. From Nike, to New Balance, to Vans, Birkenstocks and more! Shoes are also organized by type, so running, athletic style, etc. There is also a big selection of socks right in the shoe department for convenience. I had to wait a while before someone was able to help me in the shoe department, but once someone came, they were very helpful and knowledgeable about the different styles of shoes they had. I didn't have to wait very long at all for them to bring my shoes out to try. Also shout out to the team here who very calmly and gracefully handled someone shoplifting right in front of my eyes. They seem to have great communication and didn't cause a panic by any means. Next time I am looking for a new pair of kicks, Dick's will be my first stop!

    I'm not surprised your store has a 3.5/5 rating. If I could give 0 stars, that would make more sense. I want to make it clear that this incident has already been reported to corporate. Manager: Martin A. Cashier: Debi Date of Incident: 3/31/2025 Time: 10:30 AM With baseball season approaching for my kids, we bought some baseball gear two weeks ago, including cleats, pants, and a backpack, totaling around $256 (we have receipts). This morning, around 10:30 AM, my wife went to the store to exchange a pair of pants. For some reason, one pair wasn't listed on the receipt, which was clearly a mistake on the cashier's part for not ringing it up. When the cashier pointed this out, she spoke in a tone that seemed to suggest my wife had stolen the item. She raised her voice, making sure other customers could hear, which was extremely embarrassing, especially since my wife was with our 9-year-old son. Debi even offered to review the store's CCTV footage, which my wife agreed to. However, instead of following a simple "no receipt" exchange policy (which only requires a driver's license), the cashier chose to publicly embarrass my wife. My wife also spoke to the manager, Martin A., who failed to help resolve or de-escalate the situation. If my wife were white, I'm confident this wouldn't have happened, and she would have been able to exchange the pants without any issues. Eventually, my wife insisted on seeing the CCTV footage immediately, but both Debi and Martin refused, saying they had "more important" things to do. This experience was completely unacceptable, and I've filed a formal complaint with your corporate office.

    My home and business is gone.     So shame on you both.  May the lord put peace upon your harts.

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    6 months ago

    I was next in line. 6 workers just looking at me fixing stuff at the registers. Horrible service.

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    8 months ago

    Jorge was very helpful and knowledgeable on the products. He helped my son purchase a glove.

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    Review Highlights - DICK'S Sporting Goods

    Corrina at the cash register was also very helpful and kind.

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