Dr Chen is a contact guru he has me all hooked up with new contacts and I didn't ever think I could even be a good candidate for them due to my astigmatism . Where other doctors told me it was impossible he has shown me a way. Very nice very professional. If you need contacts or glasses this is the place . read more

Dickson Chen, OD FAAO - Optometrists Near Me - Los Angeles, California

i encountered dick at davich. the doc lives up to his name. i had an old prescription, touche. but i wanted to get in and out quickly after a long work day. after speaking to one of his techs and telling me they couldn't fill a prescription i already had because i didn't take a picture of the signature of the previous optometrist, dr. chen silently moseys on out and sits at the tech's desk without a word. i started speaking to him in korean because i had always known davich as a korean business and had been there a few times over the years for various optical needs. to which he replies he's chinese, but his wife is korean. whoop dee doo. he tells me he can do a quick check to see whether my prescription is outdated. fine. go do the assessment, he glances at my old lenses, and says my script is mild and that my eyesight has improved. sweet. i was about to say i'd do the new eye exam with him, but he proceeds to say "yeah, we ain't doing that shit without an exam." and he dismissively walks away from me. i'm not a prude (read my reviews), and i really don't care about coarse language or profanities with friends or people i have a rapport with, but you're saying that in a professional setting with a new potential patient/customer? yeah, it's 30 min before close and only an $80 eye exam, you're not going to lose any sleep over that, but i do have a few different frames i need renewed now, thanks to your assessment. will definitely not be doing exams with this tool of an optometrist or davich. COMPLETELY unprofessional. i told the attendant, yeah, i'm not doing this SHIT here, and walked out. bye, bye davich. probably first went there in 2010, but this was the last time. read more

Amazing customer service. Amazing free coffee machine, friendliest staff, air conditioner comfy lounge seats. Plenty of parking. Dr. Chen is sweet as can be! read more

Dr. Chen is everything you need in an Optometrist. Kind, funny, latest equipment. Will send everyone I know. read more

Everyone here is nice. However, I did not have a good experience. I've been wearing contact lenses for 30 years. I bought a groupon and he claims I'm suddenly astigmatic when I've never been and tells me it's extra $$ for it, which I stupidly paid. It took a year of going back and forth for prescription. Finally found one that seemed right, but now that I ordered them and wearing them, they are horrible and I can barely see. When I called back about it, he told me I could come back and pay for another exam! Also his door is open and people are constantly walking in and out while you're having your exam. He kept forgetting what prescriptions I tried on and we were back to square one. I can not recommend him. read more

First time "yelper". Dr. Chen was the reason for me to write a review and he was absolutely awesome and friendly. I bought my contact lens eye exam at Groupon and contacted him immediately thru text to set an appointment. I knew he may not respond immediately due to being busy but he responded within 48 hrs. He came in on time on May 31, 11:45am and assisted me. The eye exam was pretty thorough and quick, got my new contact lens. They're super comfy that it's life-changing. Lol Thank you, Dr. Chen. Till my next visit. :) read more

Went for a contact lens exam and had a great experience. In and out in about 30 min tops! I originally called for an appointment only to find out that you can just walk in at any time without one. The staff was super friendly and cheerful. There were two people before me so they motioned me over to the coffee/tea lounge area. Once it was my turn, Dr. Chen gave me his undivided attention to nail down the right prescription and the lens fit for me. He's hilarious too, loved his dry humor. FYI - I bought the groupon, but they also offer the same price in person without it. I will be going back now for my annual checkups/renewals. read more

I needed a doctor to look at my 11 yr old daughter's eye right away bc it had swollen overnight after having a stye. My usual eye doctor would not take a pediatric patient so I tried my luck on the internet. I am SO HAPPY AND THANKFUL for Dr. Chen's sincere efficient and warm care. He was so super friendly and kind. My daughter loved him, too. Dr. Chen is the type of doc I wish all of these LA docs would learn from. I want to switch my whole family over to him! read more

Came in for contact exam. Absolutely great treatment. Friendly office with some effort made to keep social distancing. Dr. Chen was great and did his work professionaly without a bunch of upsell. Weeks later my contact lens was not fitting correctly and Dr. Chen welcomed me back for a refitting. Very cool shop, would definitely come back. read more

Don't you hate it when your contact lens prescription expires? I do. Dr. Chen is incredibly personable and provided an efficient yet thorough, contact lens exam. After going to Costco and scheduling another optometry exam and realizing it was going to cost an exorbitant amount I decided to visit Davich Optometry on Vermont. He gladly honored my Groupon and recommended a better, crisper prescription for me. Decent amount of parking for Los Angeles. Glad to have found a local optometrist with an extensive and beautiful array of frames and sunglasses. Also, Oliver, his fluffy white rag doll cat is an absolute treasure to behold. Love the furry addition to your practice! Thank you Dr. Chen! read more

Best eye doctor visit I've ever had! Dr. Chen & the entire office are super nice. I went in without an appointment for a contact & eye glasses exam, and Dr. Chen saw me almost right away. He was fast and thorough, and friendly at the same time. I left with a weeks worth of daily contacts and new lenses for my eyeglasses (which they replaced in 30 minutes). I would definitely recommend! read more

I found out about Dr. Chen's optometry facility through Groupon. I called to make an appointment and he said it was walk-in. That's very convenient. When I arrived, I was greeted by the very personable staff, and everything was very quick. I was in and out within 30 minutes. Dr. Chen is very friendly. I loved that the contacts I needed were right there at the facility for me to purchase, instead of me having to order them and come back a few days later. I appreciate their great customer service and I highly recommend this facility for all of your optometry needs. read more

They have excellent customer service ! Dr Chen is accommodating! Great deals ! No long wait ! Went in they attended me fast got my glasses ready with in an hour just as promised ! Definitely recommend going here!!! read more

Disappointed. FalseAd on Groupon. $150 only covers the prescription lenses NOT the frames. This isn't anywhere on the Groupon? So, Frames are purchased afterward for $50-$150. I wouldn't have come here if I thought I had to pay for the glasses separately. He refused to give me glasses after he explained he's only getting paid $25 to do my exam after fees? I left empty handed because I don't have more money$ read more

Dickson Chen, OD FAAO - Optometrists Near Me - Los Angeles, California

Came for a routine eye/contact exam for my updated prescription and Dr. Chen was great. I found him on groupon and the price was the best with no hidden fees. It's $80 for contact exam on groupon and in office is same price; other offices had $50-70 eye exam but wanted $80+ for contact exam on top which is crazy because most of us already have a contacts brand we know we like. There was a wide open space to maintain social distancing and the wait was not bad for walk in. I have been steadily going up in Rx strength for years now, last year was prescribed -4.75 for both eyes. Dr. Chen realized my left prescription was way too strong and said -3.5 or - 3.75 is correct. I was skeptical because my last 3 doctors over 3 years have prescribed higher than that. But he was right because when I wore the sample -3.5 and -3.75, I could see much more clearly than the -4.75. I had complained about blurriness when reading faraway text when I came in but assumed my eyes had just gotten worse again. I am baffled at how my previous docs made this big of a mistake. We weren't sure on -3.5 or -3.75 based on the sample contacts but I left with -3.5. When I messaged him asking him to change my Rx to -3.75 he quickly updated it. He let me know other services they offered but wasn't pushy at all when I declined. Whole process was very easy and hassle free. Also brought in my glasses for an adjustment (tighten) and his staff took care of it. Please wear a mask if you come in!! read more

This is a review for Dr. Chen, who sometimes rents space at Vision One Optometry. My appointment was made and then confirmed three times via text messages, directly with the doctor. On the day of the appointment, the doctor rescheduled (via text messages) over four times and then kept me waiting for over an hour because of his long commute from another office and it was drizzling that day. I know this is Los Angeles and nobody knows how to drive in the rain, but I'm a working professional too and I deserve to have my schedule respected as well, especially when I rearranged my day for my appointment, and that included leaving enough time to drive in the misty weather. Throughout the whole wait, the rest of the office staff made small talk amongst themselves, complained about the doctors and the weather. Another doctor (Dr. Nicholson, the permanent doctor who owns the place and rents to Dr. Chen) was angrily commenting about the staff and the other doctors. No offers for water, no updates about the schedule. When Dr. Chen finally arrived, he checked in multiple waiting patients at a time. How exactly was he going to conduct multiple simultaneous eye exams? At the start of my exam, the doctor thought it would be appropriate chit-chat to get to know a new patient by talking about how great Donald Trump would be for President because immigrants are a real concern. He rushed through the exam and then walked me out to shop for eyeglass frames by myself. Again, no help from the rest of the staff. After waiting almost another hour, the doctor finally sat back down with me to fill out the order. Glasses were ready about three weeks later, and I went to pick them up and once again, what should have been a rather simple transaction took almost two hours. The entire staff was out at lunch at the same time, the permanent doctor was audibly annoyed about this, staff finally came back to give me my glasses, rushed through the fitting, and didn't even offer a cleaning cloth or case (I got a case after asking for one). Eye exam, eyeglass shopping, eyeglass fitting and purchase = total of about 5 hours of my time for nothing extraordinary, except the unbelievably bad attention to service. Bottom line: used an online discount voucher, but would never go back, even for no cost. read more

Amazing customer service. Dr Chen, Dr Kim, Lee and Karen helped me. I did a contact lens and glasses exam. Dr Chen offered me many options. He and his staff are extremely friendly and we also had a great time talking about Dr Chen's passion for barbershop music. The store is modern, clean and nicely decorated. There's a cozy waiting area, an espresso machine and a variety of tea and beverages to choose from. read more

I purchased a Groupon for a $79 contact lens fitting and immediately contacted the Dr. for my appointment. Aside from the terrible attitude, he is only available 1 day per week on Tuesdays because he does nursing home fittings. Why make a Groupon available then? read more

So, I read the reviews and some weren't so nice. Dr. Chen is like most of us, working to make a living, while taking care of his responsibilities. I used my Groupon, so when I get such a great deal, I expect to give a little grace understanding that most businesses on groupon are trying to grow. My eye insurance isn't the greatest so this deal was perfect for me. Dr. Chen is a genuinely kind man. He is working out of 2 offices Koreatown and Pasadena. We know that the traffic is a bear some time so running late is pretty normal. He actually operates off his cell phone so I text him to confirm the appointment and time we got there at the same time. Besides that I got a great contact lens exam, he helped me to understand the difference btwn, bifocal contacts and regular ones with out trying to up sell me. I had a good experience parking was easy, I was out in 30 minutes and had time to spear to go in to Target. read more

We finally got my contacts prescription correct. It's a huge improvement from my last visit. The Dr was not in a huge rush this time. Gave me a new prescription on hand. Glad I returned for a re check read more

Dr. Chen is the best brought in my boyfriend yesterday we were in n out so fast without in an appointment!! Everyone is nice , welcoming and very professional. And you can't beat this deal. This is for sure our to go place from now on . read more

I have been going to Dr.Chen for a few years. Dr. Chen is very good at what he does! The eye exam for both glasses and contact lenses is very detailed and accurate. Dr. Chen doesn't let you leave without making sure you are definitely comfortable with the updated prescription. Added bonus: Glasses are ready within the hour or so unless you get the anti-blue coated lenses, which will take a few days. Some days/weekends may be busy so call ahead and plan accordingly to your schedule. read more

Do not go here. This dude is shady. He only does this on the side, doesn't have normal set hours, his office is old and dirty, he's hard to get a hold of, cancelled my first appt (who does that?), only takes cash, takes forever to get you what you paid for, and did the bait and switch on me for my contacts. Charged me for the premium brand, but then order me the off brand thinking I wouldn't notice. Wow this guy was unbelievable. read more

Dr. Dickson is amazing! I have been wearing glasses / contact lenses since 3. And always have a difficult and long time fitting glasses/ contact lenses , but today , I got perfect fit in about less than 30 minutes!!! I highly recommend:) FYI I purchased Groupon , my contact Lense is multifocal, paid additional $40 Which he mentioned on the phone Walk in available read more

Thanks for the story book dr dickson, but i'm sorry my experience was just horrible. I specifically asked where were your afforadable frames as i was on a very tight budget and you could not even point out which frames were your least expensive ones or even showed any consideration of my budget. i hope you have learned from the feedback you have received on yelp. I hope you take into consideration of what is important to your customers rather than trying to make a sale with a big profit margin. The experience may or may not be better for your customers now, but i for sure can not ever refer anyone to you or give you another chance. It was seriously the worst experience i've had with any optometry. read more

For the eye exam, he did not do a poor job...just your normal exam of switching lenses to find the right prescription. He has no assistants, I have a feeling that he's a part timer at this location. His price is expensive. I ended up paying for 6 pairs of contact lenses for six months worth for a whopping $250. You can definitely find a better optometry elsewhere for less. read more

Ok so I had read these poor reviews and went into my checkup pretty skeptical. By the time I left though, I realized some people just don't always mesh with easy going personalities. But do not be mistaken, the man is bright, He attended UCLA. Now as far as my experience today, One thing I do suggest is ask questions, he's great at elaborating. I would recommend dr Chen if you are looking for good simple visit. He handled my test and had me in contacts most importantly, I would go back to him. read more

I purchased a groupon for contact lenses, having never worn them before. I thought the office was nice and spacious (which threw me from a couple reviews I'd read). Dr. Chen saw me right away, and was very friendly, patient, and thorough with getting my prescription right and showing me how to put in and take out the lenses. I'm not big in to leaving reviews for places and usually only do when they specifically ask, but this time I feel compelled to because I almost didn't go after seeing some of the reviews on here. I had a great experience and would definitely go back. I honestly don't understand the negative reviews. In my experience, the less someone pays for something the more high maintenance and entitled they become, as odd as that sounds. A groupon deal is a groupon deal. You're paying a really great price for a doctor to see you; calm down. read more

Dr. Chen is the man! I purchased the groupon for a 79 dollar contact lens exam. Walked right in and was seen quickly with no appointment. Service is fast and more importantly, friendly. Dr. Chen took a genuine interest in my life and well being in addition to making sure my vision was well taken care of. I've found not only a new eye doctor, but also a genuinely friendly soul in Dr. Chen! Everyone working in the business was welcoming, friendly, and genuine. Highly recommend! read more

Dr Chen was incredible! I can see better than perhaps I ever could. I was a walk in and in less than 30 I was out! He was detailed, quick and extremely friendly. Highly recommend! Stopped by his Koreatown office, plenty of parking, nice clean facility. read more

I was super-hesitant to go here because of the bad reviews, but I had a very pleasant experience today with Dr. Chen. He was knowledgeable, patient, and answered all my questions. I bought the Groupon deal and it was completely honored: got a pair of frames that cost $120 for free (due to the $150 off prescription glasses deal). The eye exam was state-of-the-art: I didn't have to have my pupils dilated or anything. So, no complaints. I'm pretty pleased with my Groupon purchase, the exam, and the new glasses! read more

I had a perfectly professional experience getting an eye exam and contact fitting from Dr. Chen. I bought a Groupon and decided to try out his services. He was very accommodating in scheduling an appointment and fit me in that day despite my tardiness (I-10 on a rainy day-go figure). He was amiable and personable throughout the visit. Also, he is willing to price match for contacts if at all possible. I would recommend him to anyone seeking an optometrist and would certainly go back. read more

Dr. Chen is a professional, and knowledgeable eye doctor. I am very happy with the contact lenses that he recommended me. I would definitely recommend him to my friends and family. read more

I found Dr. Chen through Groupon and I'm so glad I did! He is one of the best doctors I've been to! His office is neat clean and professional. While you're waiting you can look around and find a lot of information about different products. Dr. Chen himself is very funny, kind, and takes the time to actually listen to you. I've been wearing glasses and contacts for a long time and I've been to doctors who rush you out of their office or insist that something is a certain way even when you're trying to explain to them it's not. Dr. Chen is not like that, and it is very refreshing to be able to go to someone you trust. The other thing I like about him is that it's not about money for him it's really about helping you. read more

Friendly, knowledgeable optometrist who is thorough and goes to great lengths to help educate his patients about eye health. He fitted me with monthly contacts and even ordered me another trial pair for a different brand when I complained about dry eye. I received an updated glasses prescription and also had them replace my lens so I wouldn't have to spend more money on new frames. I can see clearly again thanks to Dr. Chen and didn't have to pay an arm and a leg. read more

Dr. Chen is knowledgeable, kind and accommodating. I had a few hiccups along the way with my personal finances (sad story of a sad graduate student!) and he was both patient and professional. The thing that I like best about Dr. Chen is that he answered his phone every single time I called! I also needed to get a pair of contacts in a pinch and he accommodated me with no trouble. Again, he is flexible and gentle and really cared that I was happy. I'll be back next year for sure! read more

Yes , the old office in Pasadena was not the best, That's not where he's at now , So what , he doesn't take credit cards. Lots of places don't either. He is still a good OD if you compare him to everyone else. Don't let the bad review stop you. I've been to worst so, but this is not where i vent it I'm ok with dr. Chen You should check him out yourself and then decide You can't please everyone but I an pleased so far Especially with the promotion he has going on now. check it out read more

I came across Dr. Chen's name while in search for a good eye doctor and to answer my numerous questions regarding eye lasik surgery. Before making an appointment, I took time to research his medical training, experiences and reviews about him and his practice. I like what I read and with no hesitation, I made an appointment. He was able to accommodate me to the time that is convenient for me. Yes, it is a one man show practice which I and most of us like. He was very patient and he took time addressing my numerous questions and concerns. After the extensive eye exam, I know I made the right choice. As I was driving home, I thought of more questions that I have forgotten to ask. As soon as I got home, I emailed him right away and got an INSTANT reply. Now that is something you cannot get from a big practice. Would I go back for another eye exam? Yes, I would. Would I recommend Dr. Chen? Absolutely! read more

Dr. Chen is very nice and fun, he had to push back my appointment but he called an hour before so I had enough time to move my plan around. Very relaxing, clean and friendly office in a safe business neighborhood. I'm so glad that I went! read more

Dr. Chen offered a contact lens fitting and prescription at a very solid price. My first fit of lenses didn't work out, so he worked to get it right. I definitely recommend the experience. read more