Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

The response they made to my "accusations" makes sense, it's important to report every review and…read moretry to have it removed by claiming it is not an actual experience. I am adding a screenshot of the appointment confirmation. You obviously didn't check your records very well because the work was done in March 12, 2021, and you were out recently on May 7, 2026 to give me an estimate on the warranty repair. And I am not anonymous, that's a real photo of me. Dan was really nice -- I have no issues with Dan, more the install. You guys have been out to several of my properties and business for estimates.

To begin with, the office staff ie wonderful, professional and pleasant to work with. Getting an…read moreappointment time that works with your schedule is easy. The tech that came to my house, Scott Hampton, arrived early, communicative, knowledgeable and a great guy. He's been here twice and was a consummate professional both times. Overall, Elevated Comfort gets an A++ rating from me

Daniel and Rick did an amazing job installing my heater!! They were punctual,professional,…read morecourteous, efficient, quiet, and they cleaned up everything when all was complete! Daniel showed me how to program my thermostat, so I am comfortable doing it on my own! A Big shout out to Zachary!! He came out immediately to diagnose my heater. He informed me about all there is to know about a heater and answered every question that I had!! He was personable, professional, and really listened. He explained cost, warranties, etc. He was the reason I went with Elevated! I can't forget to mention the office staff. They were very easy to work with, kind, personable, and timely as well! Thank you all for a fantastic experience!

New hvac installation is well done with very fast response to bid and install. Excellent work and…read morepremium equipment. Very pleased with work and value.

Please do not use Red Mountain Heating and Air. They installed an AC/Heating unit June 2025. The AC…read morehas NEVER worked. Osvin has been here more than 6 times since June 2025, each time telling us it was a different problem, never fixing anything. I have countless text messages to Osvin and his wife Clarisa showing them the thermostat continuing to go up as opposed to cooling the house. This past March we paid for a second and third opinion from 2 different companies. Both told us the same thing; poor installation, faulty AC unit and recommended we get our money back. We paid 16,500 for the AC and heater. Via text conversation last month, Osvin offered us a 9500.00 refund but would take both the new AC and heater. This would have left us without a heater; the one we had previously worked perfectly. This was not acceptable so we will be going to court. On June 18, I received a text message from Red Mountain, Clarisa stating "Ok, do it. Anyways our 1 year labor warranty ends and reviews don't affect us. We have been in Court many times for years." Simply put, you do not want to use this company.

Dmytro from Fuse has replaced the old rusted out noisy exhaust fan on the next day after I'd…read morecontacted Fuse. He also troubleshooted and extended the wiring, brought it up to the code, replaced switches (with much better looking ones) and installed a GFCI outlet, saving us from a lot of future headaches. Not only all that, but he was polite and courteous, and didn't leave any mess behind.

They responded really quickly - I was able to get someone out within 2 hours. He worked on my gas…read morewall heater for a couple hours and was able to fix it. I called many other HVAC places and they either didn't want to work on it at all, could only come a couple days later, or charged twice as much

I had a great experience with American Heating & Air. The entire process was smooth,…read morewell-coordinated, and professional from start to finish. They communicated directly with my tenant to schedule the work, making the process hassle-free for everyone involved. The team repaired the AC, replaced the transformer and condenser, and completed a few additional repairs efficiently. They clearly explained the work that needed to be done, kept me informed throughout the process, and completed everything on time. I really appreciated their professionalism, responsiveness, and quality of work. I would definitely recommend American Heating & Air to anyone looking for reliable HVAC service.

American heating and air is the best. They provide great service and keep your home clean while…read moretaking care of any job that's needed. Their whole team is courteous and thorough. We're fortunate to be able to have them take care of our home.

KC has performed 2 plumbing jobs and 1 major HVAC job for us…read more They are the most professional and friendly company I have ever worked with. Every single technician is polished, polite, communicative and knowledgeable about everything they do. I will always call them for any issues. I strongly recommend them.

This time, KC installed a ductless heating and cooling system for me. Now that it's installed, I…read morehonestly don't know how I ever lived without it. A very worthwhile investment. KC service was stellar as always. The system is so beautifully installed, i could swear that the side of my house where the outside unit and various hidden cables and pipes are looks better now than it did before. A work of art! Many sincere thanks to Mike Anderson and Caden Hutman. The project manager Virginia was wonderful to work with as always and very easy to contact when needed. I couldn't be more pleased.

Fast service, reliable, competent, and very friendly. They diagnosed my problem immediately, had…read morethe correct part to replace with them and all done in 20 minutes! Great team, and family owned. They get my vote for the best ever! Thanks, guys!

I've been using Kelly Plumbing & Heating for all of our HVAC needs since our house purchase a year…read moreago. They've been prompt, they explain issues extremely well to a layman like myself, and their prices are fair. Most recently, I reached out since I thought my three-zone AC wasn't working properly. They called me back and explained super clearly that I actually did not have an issue and they figured they'd save me a bit of money. Fantastic business and highly recommended if you're in the Novato area!

It's a pleasure to write this review for my favorite HVAC/boiler technician. His name is Gino B…read moreand he is with Ongaro & Sons. Gino is friendly, smart, thorough, professional and truly understands the technical ins and outs of heating systems -- and have a technically challenging hydronic boiler. Gino takes the time to explain the problem simply and clearly. I always understand what needs to be done and what it will cost. Gino is a pleasure to work with, and when he leaves, everything works perfectly. If you're looking for a superior HVAC Pro, Gino is your man.

They sent a sales person Brandon, for a E2 issue repair. He said he could not touch a "safety…read moreswitch" to repair it and we needed a brand new system for 30K. He told me Ongaro would NOT REPAIR Goodman hvac systems! His mgr told me the same! They are only interested in selling new systems. I called elevated comfort. Zach came and in 2 minutes identified and fixed the issues. Dampers were stuck and he opened them. Then checked our dual system heat and AC and each vent! It all worked. Do NOT CALL Ongaro.