If you need loving compassionate hospice are you should call Silverado Hospice. The team is highly…read moreskilled and they have the care everyone deserves at the time you need it most. Not every one who provides care to the dying knows what to do and what to say but this team does. They are there when you need them.

If you love your family members and want them to have the care they deserve avoid this hospice…read morecompany like the plague. My aunt was admitted to their care and for a week we got 0 communication. Took hours to get a phone call back and even then they were unhelpful. We have switched to a different company and are very happy with them. Silverado Hospice is the worst hospice company I've ever worked with and as a nurse I have worked with many.

I love the nurses and staff at Ameriprime Hospice. They are the nicest people. Thank you Ameriprime…read morefor being there when people need it the most!

We used this location of AmeriPrime in Richardson TX for our Mom's hospice care and they were…read moreincredible! Called and talked to Alex and he met me the next morning and had the hospital bed and other equipment delivered to our house early afternoon. He took care of all the details and coordination including having a nurse there ahead of my Mom arriving from the hospital. The nurse (Katrina) was absolutely an angel! She had over 4 years of hospice care and was so professional and compassionate and along with medications made sure Mom was comfortable and not in any pain or discomfort. Highly recommend!

During the past 5 years, Hubby and I needed Texas home health care 3 times. Recently, Lucent Home…read moreHealth was recommended by Dallas VA for my hubby, and it is the very best Texas HHCare agency that we have experienced. They are "quality" from their paper work, initial instructions and introductions, their scheduling, their excellent professional staff (OT, PT, nurses, managers, home aides,) to the phone receptionists. Hubby agrees, and if I would again need home health care, I too would chose this agency! They are professional on every level: they have great concern for their patients, are reliable, trustworthy, and well trained. A special thank you to the OTs and PTs: Justin, Jerron, Tiffany, and Tanner. And a very special thanks to our home helper Rebecca, and also to my hubby's favorite nurse.

Great place for home health services!! I would recommend 100 percent!! Everyone there is so…read morewelcoming

Horrible company... They admit patient without staffing to complete the work.. they need to be…read morereported to state for fraud.

Solace Healthcare Services LLC has been exceptional. Their team is professional, compassionate, and…read morealways goes above and beyond to ensure personalized, high-quality care. Highly recommend!

Amazing therapists! They worked with my mother on increasing her strength and stamina and now she…read moreenjoys an improved quality of life.

Tom is a great person he works with you and help you whatever you need.They are very professional…read more I really recommend their services. They really care about you and your needs .

This is a beautiful facility with kind volunteers and employees. I came here today for a memorial…read moreservice for a friend's mother. She spent her last time on earth here in hospice care. She was well cared for by compassionate staff that provided dignity. It was also a very fitting place for them to hold her service. Review #2141

My sister spent her final days at Faith Presbyterian. We could not have asked for a more capable…read moreand compassionate care team. The facility is beautiful, clean and peaceful. I'm so grateful that my sister was kept comfortable and peaceful in her final days. And the care team also took care of us, the family. I don't have one negative thing to say about the care that was given to not only my sister but to our family. Thank you , Faith Presbyterian from an eternally grateful sister.

Less than 1 star. Any family considering this company should study our opinion in this review and…read moreconsult Health and Human Services about their record. We've had numerous injury reports from my parents regarding their care in the last several months as Harmony has grown their business at our facility. The injuries weren't malicious that I can tell, more symptomatic of their over-burdened caregivers who constantly rush to keep up and cause damage along the way. They have 1 caregiver in the morning and 1 at night covering *22 patients* at this facility. Because they started with my father first, that meant he had to wake up at 7:45 AM out of a dead sleep each day to keep their schedule and he was pulled, pushed and prodded causing significant pain in his neck, back and bedsores while getting him cleaned. When operating the Hoyer lift, they consistently banged his head on the door frame or bent his neck sideways because the mesh netting wasn't centered correctly which I witnessed personally. When he or my mother would beg for mercy, they had the audacity to complain to their corporate team that they were being insulted. The corporate team were never interested in our version of these events. Every time the company tried to send help, the new caregiver would quit within 2 weeks due to the conditions they were thrown into and how they were treated by this company, always a red flag for an agency. It became a joke at the community which Harmony CG we'd get to 'meet' this week as they desperately tried to staff to meet needs unsuccessfully. Nothing was more unprofessional and negligent at this company than the corporate staff who are impossible to get ahold. The moment we informed them we were moving on from their services to another provider, however, we had no problem hearing from them. They discharged us within 24 hours via email which left us completely alone. Our new service hadn't had a chance to take over yet, so we were left completely scrambling. Because this was in violation of our agreement and my dad's patient bill of rights, we were advised to call HHS. The day before his discharge, his CG shoved his pillow down to speed up the decline of his bed which destroyed my dad's neck. They delivered the wrong meal to him at lunch (he's diabetic) and then we realized after they'd discharged him that he'd been left with a full diaper for HOURS. We are not the only families who've had these issues at this facility either, hence the other agency being brought in. Hopefully no one else goes through what my family has had to endure by Harmony Home Health. Do your research. Protect your family. I'd recommend finding literally any other option.

So caring and compassionate, always providing just what our family needed for our home health care…read moreneeds. With great customer service for anything we needed from the office.

Mom revised Our…read moremother suffered a pelvic fracture and required rehabilitation. She is living with dementia and is currently in a care home. The hospital referred us to Collinwood for her rehabilitation, and we had previously discussed the possibility of transferring her there for a higher level of care for her dementia. The staff at Collinwood expressed enthusiasm about her potential move for this enhanced care, and we began the necessary paperwork to facilitate this transition. Upon her arrival for rehabilitation, they were eager to have her, and we started working on her Medicaid application at their suggestion to ensure she could remain there instead of returning to the care home. Did you communicate this plan to the entire staff? We reiterated several times that our intention was not just for her to receive rehabilitation but to secure her permanent stay for the higher level of care. The staff appeared supportive and interested in making this happen while we were completing the Medicaid paperwork. They requested that we close out her life insurance policy, as it was a requirement for Medicaid approval for Collinwood, and we complied with this request. We dedicated numerous hours to ensure all necessary documentation for Medicaid was prepared for Collinwood. However, the day before her insurance coverage for rehabilitation expired, we were at the facility when an employee entered her room with her cell phone, stating that someone wanted to speak with us. Finding this unusual, we accepted the call on speakerphone. The caller, who was in their car and had personal matters to attend to, inquired about our mother's future placement. We informed them that we were in the process of securing Medicaid for her permanent stay at the facility. To our surprise, the caller insisted that Collinwood could not accommodate our mother and that she needed to return to her previous location. Despite our attempts to redirect the conversation, the individual repeatedly interrupted us, making it impossible to discuss the matter further, ultimately leading us to terminate the call. We approached the admissions representative who was handling our Medicaid paperwork, which we had just signed that same day. We informed her that we needed to retrieve the paperwork because we had been informed that our mother could not remain at the facility and was effectively homeless. The representative returned our paperwork, which did not indicate any concern regarding our situation. This lack of attention heightened our worries about our mother's homelessness. The following day, upon arriving at the facility, we discovered that our mother had been completely packed up, which we found quite strange. Nevertheless, we proceeded to collect her and her belongings and left the facility. Since that time, we have sent a detailed letter to them regarding this matter, but we have yet to receive a response. This situation has resulted in significant financial losses for us, including the loss of her insurance, and it appears they are indifferent to our plight. My advice to anyone considering their services is to avoid them.

I highly recommend this facility. They took fantastic care of my sister when she needed rehab after…read moreher fall.