Found this place when randomly looking for some dim sum. Went on a Saturday, after the lunch hrs, and found it to be empty, yet still inviting. We tried several different dumplings, which were all delicious. It is BYOB, but that didn't detract from the offerings, more like made it more enjoyable. Don't pass this place up, it's worth the visit. read more

Dim Sum Factory - Krewstown - Quiet lunch spot - Shanghainese Near Me - Philadelphia, Pennsylvania

This is the same as Dim Sum Factory Horsham and Tom dim sum in Chinatown! Due to the location, it's not as busy/crowded as the other two locations which is fine with me (less noise). It's in a small plaza with a parking lot so parking isn't a problem. Food taste delicious but we did have to wait awhile for it and service was good. The staff is very funny and friendly. Couple more dishes that I forgot to take photos of. Overall: delicious food, reasonable price, friendly staff, has a parking lot - will come back since it's so close to me too. read more

See all

The place is AMAZING!!! Food is simply delicious! Everything we ordered we gobbled down. Nothing disappointed. The place is nice and clean and ascetically pleasing. Prices are decent considering there was 3 of us and we ordered a bunch. This is the hidden gem of northeast Philadelphia. You truly do not have to make a trip down town to have dim sum! read more

I got take out with pork and seafood dumplings. Some of the soup was lost but the flavor was delicious. The spicy tendon was too salty, didn't finish it. The beef noodle soup was good. The Peking duck wasn't good as take out. Next time we will dine in so we can have all the soup in the dumplings. read more

Dim Sum Factory - Krewstown - Steamed Pork Soup Dumpling (6) Spicy Beef & Tripe - Shanghainese Near Me - Philadelphia, Pennsylvania

I've never left a review on Yelp for a delivery order I placed through another app, but this was just too good not too. I was immediately impressed by the packaging the food was delivered in. A thick, insulated bad with the restaurants name and logo all over it, with the items carefully packaged inside ?! I mean, come on! Beautiful. And the dim sum is phenomenal. The chicken, crabmeat soup dumplings and steamed beef dumplings were absolutely delicious. 10/10 alllll across the board read more

While not terrible, the food was far off compared to better, more authentic Shanghai style food I've had elsewhere. I'd give it 2.5 stars if that were an option. A major red flag was when we ordered food, and my family member asked the waitor what they recommend. They said they didn't know, which reads to me as "I don't eat the food here." And for some reason, they didn't provide chopsticks up front. We had to ask for it, which is strange. For appetizers we had the pork soup dumplings (no pic taken) and what I believe were the pan-fried pork buns (not sure the direct English term). We were not provided spoons either. Usually you would use spoons to catch the soup that comes out from the soup dumpling, i.e. when you poke a small hole in the dumpling. They gave us these somewhat big sauce cups instead. Another strange thing was the black vinegar sauce that goes with pork soup dumplings was just sitting in a sauce container at the side of the table. A more authentic experience would give you the sauce with a few slices of ginger on small sauce dishes. Not just leave sauce to sit on the table side. The pork soup dumplings lacked in flavor. They had no taste of ginger and they were not piping hot. Pork soup dumplings should have ginger in the meat filling and should be piping hot. Instead they were somewhere hotter than warm. The pan-fried pork buns are smaller than I've had elsewhere, and were a bit burned on the bottom. The meat filling, like the pork soup dumplings, lacked in flavor depth. Main dishes included the Shanghai Style Ribs and Spicy Crispy Shrimp. The ribs were ok, though they tasted like you could create the same thing at home. The spicy crispy shrimp were pretty good, though people with low spicy food tolerance may want to avoid. Shrimp were kinda on the smaller side though. There is a Horsham, PA location which I assumed opened first before this branch location. But based on this experience, I don't expect anything better there, unfortunately. read more

Dim Sum Factory - Krewstown - Pan-fried pork bun - Shanghainese Near Me - Philadelphia, Pennsylvania

See all

Dim Sun Factory is another of the local chain of Shanghainese small plate restaurants in the greater Philadelphia area. This one is in the Bustleton part of the city just off Grant Avenue & Krewstown Pike. The dining room is attractive in gray brick and Chinese wall art, while the menu is not the traditional dim sum with all small dishes toted in carts pushed by old ladies, rather everything is ordered from the menu which is both dim sum and regular full plated offerings. We ordered the following: 1. XLB Soup Dumplings, 2. Crystal Shrimp Dumplings, 3. Double Cooked Pork, 4. Cucumber Salad and 5. Fried Pork Chops. Everything was from fairly decent to quite good, with highest grades for the XLB, Double Cooked Pork and Cucumber Salad, and somewhat lesser impression of the Crystal Dumplings and the Pork Chop bring up the rear. The problem there was that it wasn't a pork chop at all, but instead more like Japanese Katsu - breaded/deep fried filet of lesser quality than anticipated. Part of it just couldn't be eaten due to over frying to a dark burn and some cartilage hidden within. Service was fine, although someone needs to remind them that this is Philadelphia, not New York, and wearing Yankee caps during the World Series in 2022 is just not appropriate right now before the 6th game with the Fightin's down 3-2 to the Astros. I guess my bright red P hat didn't mean anything to them. 3.5 STARS read more

See all

I was craving soup dumplings and this place I believe is also owned by Tim's dim sum so I know it will be decent. I ordered the pork soup dumplings, chicken soup dumplings, fried rice, rice cake, fried beef dumplings, noodle soup, and tripe with beef. I highly recommend their soup dumplings! I also like the tripe with beef as it's not too spicy and the noodle soup. The service was good and I didn't have to wait long for the food. read more

See all

Finally made it to the dim sum Krewstown location. We tried to go another time when it first opened and it was closed. This time they were open and it was not that busy so we were able to get a seat. The place is really clean and the food was pretty solid. I was pleasantly surprised on how fast the food came out. We got some beef noodles, walnut shrimp, seafood udon soup, beef skewers, and pork dumpling soup. Everything was hot fresh and delicious! I'm so glad this place is so close by, my son loves the beef and noodles and he is usually a picky-eater. Again so satisfied with the service and food and plan to come again bringing my daughter also. Great food and the price was good too. Look forward to coming again. read more

Dim Sum Factory - Krewstown - Beef Stir Fried Noodle - Shanghainese Near Me - Philadelphia, Pennsylvania

See all

First time ordering from here. Was very impressed by the take out, insulated bags with a Velcro closure was a nice touch. Started with crab rangoon which was average tasting and had no dipping sauce. Entree was the chicken with garlic sauce and white rice. The sauce from the chicken was overly sweet but the chicken was tender and tasted good. The star was definitely the cold cucumber salad; vinegary, sweet and salty at the same time. Would try here again, maybe some actual dim sum next time. read more

I ordered the wonton soup which lack luster in flavor. I ended up tossing it out. I have orders for here before and was not impressed. I thought I would give it one last try but never again. read more

Have had much better food from Dim Sum Factory Horsham. Ordered Kung Pao chicken it was extremely mild/bland and had water chestnuts in it. No spices at all. Then there was the cucumber appetizer which I thought were the spicy one I've had before at Horsham, it was gross, no spice at all and had too much xiao xing wine and sugar. The cucumbers weren't even chopped up like it was so hastily and incorrectly made by someone who definitely did not give sh*t. Inedible I chucked it in the trash and will not be ordering from here again. Do not order from this place it's bad. read more

These are so delicious. The best place in Philly for all sorts of dumplings. I've been here several times and am never let down by anything but the service. That is something they can work on- lol. read more

Dim Sum Factory - Krewstown - Soup dumpling - Shanghainese Near Me - Philadelphia, Pennsylvania

See all

Pulled into parking lot and thought I was going to be shot up, decided to go in anyways as the parking lot was full! Dining room had 2 large families eating already, waitress sat us down instantly and brought water. Ordered and food came quite quickly, which was the only good part. Crab rangoons were very salty, tasted like filling was expired, piping hot though! Crystal shrimp were fine minus the one that had a hair on it. Fried pork and chive dumplings were also fine, overly doughy which seemed to be a consistent problem with all menu items. Chicken wings were good, no complaints. Steamed pork buns were just straight dough! Pork soup dumplings were hot, and overall decent in taste. Nothing exceptional here and definitely won't be back. Absolutely no table touches and waited for over 30 minutes for waitress to come back and acknowledge my existence. read more

Stopped in for a quick lunch with my daughter on a rainy Saturday. Food was good and service was great. read more

See all

Legit find for the area. Usually you have to drive to the city to get soup dumplings and decent schezuan food. Shared the mapo tofu and the fried spicy chicken. Also had a bowl of hot and sour which need a bit more vinegar (thankfully it was at the table next to the chili oil). read more

Located in an unassuming strip mall. Really good suburban spot for soup dumplings! And to think you don't have to go downtown. The ambience is clean and modern. read more

Our family stopped in to try soup dumplings. We ordered couple pork dumplings and it was delicious. All the dishes we had met our family approval. Beef with pepper sauce was better then some surrounding areas of restaurants. Only 1 person was working the night but was very attentive and friendly. read more

See all

Just like the original Tom's Dim sum. This place is great my family is there at least once a week and they never disappoint. The general Tao' chicken is definitely worth trying. Make sure you get extra dumpling sauce I could eat the dumpling sauce over rice by itself . Soup dumplings are awesome read more

Dim Sum Factory - Krewstown - Soup dumplings - Shanghainese Near Me - Philadelphia, Pennsylvania

First time at this location, and it did not disappoint. It was fairly quiet with patrons at just one other table. The staff was friendly and we enjoyed our meal which included pork soup dumplings, noodles, and scallion pancakes. read more

Couldn't decide on 3 or 4 stars...this is for take out. Very disappointed in their Chongqing chicken. It was full of breading, barely any chicken and this was one of their more expensive dish. Also, not spicy at all when it's supposed to be. Shanghai pan fried pork dumpling - not impressed. Something was lacking. It didn't bring me the joy that I was hoping for. Crab pork soup dumpling - this was good. read more

See all

Very disappointed in the food that was delivered to me and my wife; we decided to try this place tonight instead of our normal place we order from; we ordered the scallion pancake, crab and cheese Rangoon, Shanghai Pan Fried Pork Dumplings, Teriyaki Beef Stick, Beef Pancake, and the cucumber salad; spent more than 60 dollars Let me start off by saying, we did not receive any sauces or condiments with the order; the teriyaki beef stick definitely wasn't teriyaki, they were plain and there was no taste of teriyaki on it or teriyaki sauce for it; however, they were ok; the crab and cheese rangoon was terrible, would not suggest; the beef pancake was good but would of probably been better with a sauce; the scallion pancake was good but it normally comes with a sauce; the cucumber salad tasted like a strange sweet sauce and the cucumber were soggy in the middle, maybe need a better description on the menu; the dumplings was done very well and tasted ok; overall i think they need to put more descriptions on the menu of the food, provide condiments, and sauces, read more

The food is really tasty, there's so much to choose from, not many drink options but that's alright, one negative thing is that the cups were not cleaned properly. The service is good, the waiters are nice and cooperative. The ambiance very peaceful and the music is mellow. Overall, you should consider visiting. read more

The one in Horsham has very good dim sum. I had the roast pork and cabbage potstickers. It was very good.

Scoping out for byob group. Trying a few dim sum Beef Pancake, chicken skewer, HK style shumai and roast pork bun. The buns were so light and airy and the pork was very good. The chicken was seasoned a bit like italian sausage, probably sage in the mix. The shumai were meaty. The size of a baby's fist. I got Beef Chow Fun to go. read more

See all

So after getting some soup dumplings downtown a few days before we were craving them again and lo and behold this franchise opened a second location in far northeast Philly! We once again got the chicken soup dumplings and this time the pork ones as well. We decided to try some their non dumpling options as well and the beef brisket noodle soup was very good. All in all I am glad there is a second location closer to my home. read more

Pork Dumplings were delish. Chicken dumplings tasted canned. Pork bun could use more meat inside. Overall, it's decent for the far northeast. read more

Walked into this place and walked out 2 minutes later. The entire restaurant smells like a public toilet. I've been to the horsham location countless times and am always beyond happy with the food and atmosphere. This was terrible. The place was completely empty and I understand why. I would never eat here. read more

All we can say is: Yum! Seriously - Yum! Everything we ordered was delicious every time we ordered from here. Highly recommend.

I moved to State College Pennsylvania 2 years ago from Clovis California and could never find a place that had Shu Mai which is my favorite Dim Sum. Yesterday I went on a blind date in Philadelphia and took her here for dinner. This place didn't have many main course dishes but like the restaurant's name had so much Dim Sum. Before coming here I thought there was only pork Shu Mai but they had so many different Shu Mai that I was shocked and impressed. My date doesn't eat pork because she's Muslim, so I ordered the shrimp Shu Mai and we both thought it tasted amazing it tasted as good or maybe a little better than the best pork Shu Mai I've ever had. read more

When we arrived, we were the only customers. The menu for dine in is the same menu as take-out. The menu is pretty nice. The decor of the restaurant is really nice. We ordered scallion pancakes, crystal shrimp dumplings, Steamed Crab Meat Pork Soup Dumpling, shrimp shumai, singapore noodles, crispy tofu, and sweet potato pancake. The food was ok. My favorite item was the sweet potato pancake. The waiter was ok. I would come back. read more

First impressions mean a lot. My girlfriend and daughter and I were looking forward to a nice dinner. This would be a one star review, save for the nice decor, along with the food basically being enjoyed. We ordered appetizers along with entrees. The first item to come out was my gf's entree... After 5-7 mins or so, my daughter and I got our entrees. Meanwhile, four appetizers are not on the table. Obviously, the first mishap is, you don't serve the entrees before the appetizers. We had a waiter, Matthew, along with a waitress(I didn't get her name)waiting alternately. She came over and stated that the apps would be out shortly. To be fair, she apologized a bit. My daughter and I ordered the same entree, which was supposed to come with rice. When the rice wasn't brought out, the waitress said she would bring it soon. After 15 mins, I tried to get Mathew's attention, to no avail. I had to get up and find the waitress. At this point, I was pretty upset. I found her and asked, "Can we get our rice?" She looked at me with a befuddled face and said, "Yes", but appeared to be put off/bothered. Jeez! Sorry to disturb you! The service was a disaster! We should have been offered an item or two to be removed from the bill. The bill comes. I hand the receipt with my check card to Matthew. In a few mins, he brings it back sans my check card. I head up to the counter and ask for my card. He obviously forgot to bring it back. I then proceeded to tell him(although he was there for most of the fun!)about our lovely experience. He looked at me blankly. Never apologized. I stupidly thanked him for listening and he said I was welcome. We won't be back!! read more

I ordered from there salt pepper shrimp they gave me salt pepper squid. I ordered chicken wings they gave me 4 small party wings. Everytime I ordered wings they gave me whole wings especially for paying 8 dollars for wings o nly. The scallion pancakes I ordered hardly had any scallions. This place is making money on people. I have worked in a restaurant for the last 4 years and I never was soo disappointed in what I had gotten really ruined my day.... read more