This was my first time getting a facial and the owner, Shahin, is an absolute gem!…read more I had originally signed up for a hydrafacial, but she was honest with me an offered me a cheaper facial because she said the hydrafacial ($90) would spread my hormonal acne. I had the deep cleaning facial ($70). She was very thorough, explained the process to me, and I felt relaxed the whole time. She even offered me a free sample of the facial cleanser that she used! By the end of the facial, almost all of the blackheads on my nose were gone, and my face was absolutely glowing. I will definitely be back once a month for the regular facial (which is only $50!)

This was my first time coming to Face to Face and it was lovely! Do call and make your appt as it…read moretruly is appt only (she's a one woman shop) but you can make your appts in advance which was so convenient!! I got my eyebrows and upper lip threaded beautifully. Already have my next three appointments made!!

Like others have mentioned, Klara is my hands down favorite person for eyebrow threading. I've been…read moregoing to her for over 5 years now and I don't trust anyone else. She's incredibly friendly and you can get her number and text her before you head over. Sometimes the wait can be over an hour!

This place would have once received 5 stars from me. I regretfully give it two…read more I used to get my brows done by Sara. She was like an artist with that thread. I have seen her turn beasts into beauties. Then since let her go. The owner left the place. Bilal has since left the place. The brows have now all been jacked and the good fades have faded away. Since the new management change. Everything has changed. The quality of hair cuts and brow artists. It also smells like some serious body odor up in there. They really need to take care of that because i almost gagged. I love this place for its convenience but I hate it for everything else. I would like to formally resign from being a customer, effective immediately. Goodbye Mario's.... you were once the place to get lined up and brows done nice. I now will travel further to see my girl Sara again. In Summary: The place is small. The chairs are flimsy. It smells like frito-lays and hot garbage in there The customer service is bad Management is bad

Getting my brows threaded is always pretty painful but luckily I was in and out of the chair within…read more5 minutes and she did such a great job! Much cheaper than getting the same service in the city, too. Will definitely be back!

Finally found the perfect place for my thick, natural brows! Precise threading, great shape, and a…read morepainless experience. Highly recommend!

I absolutely loved my experience! They offer amazing lash services and eyebrow threading, and they…read morealso provide waxing and facial treatments. The staff is friendly, professional, and pays great attention to detail. I'm so happy with the results--this is definitely my new go-to place!

I went here to get my lash extensions removed. The lady was really nice when I first came in, but…read moreonce she put the remover on my lashes, she went straight onto TikTok Live and basically stopped paying attention to me. The remover was left on way too long, and at one point she came over and rubbed it into my lashes with her bare fingers. After sitting there for around 15 minutes, I finally had to call her over and ask how much longer it would be. She then started removing my lashes rather aggressively and got the remover in my eyes. It burned so badly that I couldn't keep bear it and had to sit up and it was just awful and i was cursing and all this things because of how bad it was. She tried wiping it away with a wet cotton pad, but it just made the burning worse (mixing the water and the BURNING solution into my eye). I ended up having to go into their bathroom to rinse my own eyes out, and the bathroom was honestly disgusting so that sucked too. The craziest part is she didn't even remove all of my lash extensions. She charged me $25 like everything was fine and didn't apologize once. I sat in my car for a few minutes, and the more I thought about it, the more I realized I shouldn't have paid for a service that wasn't even completed and left me in so much pain. I went back inside to ask for a refund, and she immediately started arguing with me. She kept saying the burning was "normal." I've had my lashes done and removed before, and this was way beyond normal irritation. Her only solution was to have me sit back down so she could finish removing them, which I obviously wasn't comfortable with after what had just happened.When I asked to speak to someone else, she said she was the manager. She just stood there asking me what I wanted, and when I asked for a refund, she shrugged and refused. I honestly don't know if they're properly trained or certified to be doing lash removals. Leaving chemicals on while you're distracted on TikTok Live, using your bare hands around someone's eyes, and sending someone home with lashes still on after getting remover in their eyes is completely unacceptable. I definitely won't be coming back and will be escalating this issue to the city. Such a terrible attitude for 25 dollars, they must be desperate.

Maddi was wonderful and made the experience as easy as possible. The atmosphere was very inviting,…read moreand I will definitely be back!

Bad lash lift from Natalie. One eye was overprocessed--lashes were pushed straight back like I was…read morelooking into a fan. Previously had two good lash lifts there but that person is gone. To her credit, the owner offered a bunch of discounts and eventually free services. However she never really apologized so I just felt annoyed.

I love Chanara. She is the only person that I trust to do my eyebrows. Very sweet woman. Highly…read morerecommend to all!

I've lived in the neighborhood for over 6 years and am a little bummed that I am just now learning…read moreof Chanara! Better late than never. Signature Free Waxing is a nice and private studio tucked away in the corner of a strip mall off Irving Park. Chanara keeps the space safe and private. The services she offers are extensive. I appreciate that she worked with to assess if I really needed a service I originally requested. She did a great job on my eyebrows! She is gentle and thorough. My skin is sensitive and gets crazy red and pimple-y after a wax. I appreciate that she took the extra step to apply some cream to calm down the red. Finally, she is so pleasant to talk to! I will definitely be going back and am thankful such a nice person and place are in the neighborhood.

I'm very particular about who I let do my hair but after a very disappointing experience with Mario…read moreTricoci at Old Orchard, I took a chance on this salon and I'm glad I did. I was initially skeptical going to an Indian salon as I have very curly (3c/4a) hair and wasn't sure they were experienced with it. The woman I spoke to on the phone talked with the stylist before I came to make sure she would be able to do my hair and I was assured she could. My stylist Parveen was absolutely amazing! My haircut was done perfectly and my hair was smooth and silky straight. Just how I like it. I'm glad they were able to see me the same day and will definitely be returning.

Go here if you want to waste your money, be ignored and get shitty results. My mom always went to…read moreget her hair done and it was overpriced and looked like a five year old did it. She's now doing it herself for FREE and it's better than they ever did. I went to get henna done and one of the employees IGNORED what I had to say and then gave me poor quality designs after I waited for four hours. Then she charged $100 for just the backside of my hands and only to the wrists. Going here is my biggest regret in 16 years. We've been going for YEARS and this is how we get treated. Never going again.

I've been going to see Sonia for years now for my eyebrows. I consistently get my eyebrows threaded…read moreand tinted, and occasionally bikini waxing for vacations. I plan to try a lash lift, which she recommends but is never pushy about it. She is the kindest person, and we always have great chats when I see her. I love her new space on Harlem because the parking is so much easier than the Park Ridge location.

Literally the worst place. Will never go back. My eyebrows look so bad and to charge 45$ for such…read morehorrible job should be a crime. The lady doing the eyebrow is terrible. I really just wanna cry looking at my brows.