Got a flat on the way to work and stopped by to see if they could help. Only waited roughly 20 minutes and they patched 2 nail holes in my tire. Everyone was so helpful and they didn't charge me a thing! Will definitely be going back to buy new tires soon! read more

I got a car from Cars Of Charlotte very easy process. I ran into a wheel bearing issue, after getting the car car fixed the dealership went 50% on the repairs (crediting my account) which I was VERY grateful. I couldn't make it to the dealership at a certain time so they actually stayed later and fix the minor issue with my sunroof. Motor wise my car runs great no accidents on car fax and they are very helpful. When I couldn' afford the credit card fees they waived them to accommodate me. Have I gotten upset with them YES do people have Disagreements YES! People are still human beings who have outside problems and stresses just like every other human. But all in all they truly accommodate whatever problems I'm having if any and find a way to make it right and that alone speaks volume in my book. read more

The customer service was great. Everyone was friendly knowledgeable and seemed honest. Johnathan was very honest with me and was able to get me the service I requested the same day. I appreciate the team here for their integrity and hard work read more

As soon as I got back to Charlotte from Atlanta, I discovered I ran over a nail. I was able to make it to Discount Tire. I feared I would have to spend a lot of money but the salesman, Anthony assured me that I was in great hands. Technician John quickly repaired my tire & checked the pressure of the others. I was in & out in no time! I highly recommend this friendly, professional location!!! read more

Discount Tire - Mustang Mach-e - Tires Near Me - Charlotte, North Carolina

The staff is amazing here. Never thought going for tire maintenance could be a pleasant experience, but that's all the more credit to them. They're personable, professional and fast. Special shout out to Will & Tony for taking care of me for a great price ahead of my family roadtrip read more

Staff are super friendly & do excellent work! We were traveling & got a flat late at night, the gentleman at the front desk of the hotel recommended Discount Tire, and gave us directions. In the morning, I went over after breakfast & they got my tire fixed up in no time! Can't recommend them enough! read more

The staff is extremely well trained, efficient, and professional. This no pressure team is both low key and quick in action. You get a link to track your car's status. Ask for the extended coverage if you are hard on tires: about $50/tire and it is worth it! I had 4 claims on my land Rover's $1000: tire and never paid more than $60 for a new replacement. read more

I promise you this place has the best service. I was already prepared to be there for hours and fighting with them about the warranty. The tires for my Tahoe were already expensive. With the warranty it was an extra 50 dollars per tire. I went there and was out within 30 minutes. Everyone that works there were super friendly and professional. The lobby wasn't stuffed with unhappy customers. it was clean and the AC was blasting. I appreciate them taking the nails out and assuring me that everything was fine with no charge. read more

Thorough and courteous service! I'll definitely be back when it's time to replace all four tires.

Always super busy, so make sure you have time to wait. Some employees have been super helpful, but a lot try to upsell everything. So do your research on what you actually NEED before you go. read more

A great tire repair location! I had a very positive experience here, Tony and 'Carrot' especially were extremely helpful. I will continue to come here for future needs! read more

The experience at this Discount tire location was fast, easy, and at the time (I thought) professionally handled. Little did I know, but the lug nuts on my right rear tire were not fully installed. A $800 tire update lead to an additional $2900+ bill that was not covered by their claims department. Two lug nuts were cross-threaded, and over the course of the next months, the only lugs that were properly installed began to fracture. It caused significant damage to my vehicle, and was a breath away from falling off on the highway when I identified the issue. My major suggestion to future customers 1. Inspect any work completed. I strongly suggest ensuring they even use your original lug nuts back for your vehicle. (All of my lugs were not tight). 2. The stores DO NOT handle their own claims. It's handled by an offsite claims department. 3. There is a very tight margin/window for the claim to be accepted (i.e. less than a certain miles/time period). 4. When they cross-thread lug nuts, there is a audible clicking noise you will hear with your windows down when starting/stopping rolling. This isn't to be confused with low grease on your bearing hub. (it sounded like a soda can popping open). The dealership who repaired my vehicle explained all of this damage was a result of the work performed by this DT branch as the last party to perform the work on the vehicle. read more

Discount Tire - Broken lug from where DT cross-threaded while reinstalling. - Tires Near Me - Charlotte, North Carolina

Friendly and helpful staff! In and out without an appointment in less than an hour. Thanks for your help!

Just another manic Monday! I'm on my way to work and noticed the car didn't sound like it's normal self. (Thankfully, I had just left my development and didn't go far.) I made an appointment though the online portal but the tow truck arrived 45 minutes late! ‍ It was pretty busy for a Monday, but I'm grateful that they were able to change the tire. They will hit you with the upsell, but you can always say no! I've been a customer at other locations, but this is my first visit to this location. Friendly staff and good customer service. read more

Hands down the best tire company I've ever dealt with. Every time I come here the staff is friendly, professional and knowledgeable. They are eager to help and always make sure the job is done right and for a fair price. Whether you need tires, wheels, a quick repair, or just a rotation and balance, this should be your go to place. Don't forget to make an appointment online before you come, they can get busy and nobody wants to wait longer than they have to. read more

Discount Tire - Counter - Tires Near Me - Charlotte, North Carolina

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Wow. I made an appointment, came in the office, was serviced within 5 minutes by Aaron who was great. I needed my tire flat issue resolved. Anthony serviced my car within 20 minutes, delivered it to me, thanked me for my business with a smile. I will definitely be back and tell others about the great customer service I received. Thank you read more

Spent $1700 getting new tires at the Congaree/Haywood Road Greenville South Carolina discount tire store yesterday. Fortunately noticed the Weights had come unglued on one tire and then realized the valve stem covers were missing and no two tires had the same air pressure. Also there was glue smeared all over the wheel. So I spent another afternoon at discount tire. The store described the work as "jammer". They realize the other weights had fallen off as well and couldn't explain the glue and, various air pressures. They say they have now replaced the weights and rebalanced the tires. I have absolutely no trust that this has been done correctly. I asked since I had to spend another day there and almost drove around with unbalanced tires if they could at least give me a discount for a spare tire. They offered free labor.TO PUT ON A SPARE!! What a joke. read more

I have been coming to Discount Tire for years and have always experienced exceptional customer service and fair dealing. One tip, their mobile app allows you to track the progress of their work on your car's tires while you are waiting. read more

Excellent customer service - friendly, helpful, and fast (even as a walk in!). I was fortunate that I didn't have to buy a new tired and they were able to patch the hole. I'll be back when the time comes for new tires. read more

I got tires here last year and recently (this year) was the first time I was frustrated with this place. Looks like they have a new staff and they are SLOOOOWWWWW....they seem to sing more than servicing customers! thankfully my new tires are in good condition and we finally got out of there. Although they were slow, I would probably go back. The integrity of the company is still in tact. Their prices are pretty decent & they have a nice clean waiting room with free WiFi, oh and clean bathrooms! Plus plus!!!! read more

Discount Tire - Waiting......... - Tires Near Me - Charlotte, North Carolina

I busted two passenger tires on my way home from college for Christmas break and had my car towed to this location to be serviced. Saying I'm disappointed with the service is an understatement, I've aways gone to Discount Tire in the Spartanburg, SC area and I've never had any issues. However, I drove up early this morning with my mom when they opened to get my car done. We waited over 3 and a half hours, causing my mom to call out of work. They never changed the tires after they were already paid for and they failed to notify us that one of the tires was so badly damaged that the rim needed to be replaced. After that issue was resolved, I got home only to find that the interior of my car, that has just been recently detailed, is covered in brown stains and grease marks all over the drivers side and backseats (that nobody ever sits in ). Their communication is lacking, and they need to do better. At least the guy at the counter was nice. read more

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This place is great. I could not get an appointment due to my schedule but came in at 4:30. They had a lot af cars ahead of me but I waited. I was in and out in about an hour. I would always recommend you set up an appointment because of how busy all of their locations are. They are always very friendly and fast. I would always recommend paying the extra for tire insurance or whatever it's called. I had to use it several times due to bad roads. read more

I had an 8:45 appointment to have a screw removed from my tire/tire repaired. I was out the door by 9:15 at no charge (I didn't even buy the tires here) and they even put the repaired tire back in its original place since I had put the spare on. read more

Really nice group of employees with great customer service. Hope it will be a few years before I'm back but will definitely come here for future tires. read more

Pete was extremely nice funny and quick! Fixed my tire after the dealership said I need a new one! Bring your cars to this location

I had a flat tire and needed to get it patched or replaced. They were polite over the phone and in person. Tony explained what was wrong with my tires and why he would recommend they be replaced and offered different price options. Never felt like I was being upsold or tricked into anything. Efficient service, amazing price, great warranty, and I felt safe the entire time I was there! Definitely recommend - I had many options closer to me but wanted to go there and I will go there again in the future! read more

Discount Tire was quick, efficient, and provided excellent customer service. When I ran over a screw and noticed my tire leaking air I immediately changed the tire and put on the spare. I then searched for local tire shops and was planning to choose a different store until a coworker suggested Discount Tire. I am certainly glad I listened to that advice. Discount Tire plugged, patched, and sealed the tire for free. They even cleaned the tire and wheel a bit! I could not have been more pleased with the service I received. I will definitely be back for future tire service. read more

I would rate this location negative stars if it were an option. This money grubbing establishment took my wheel and tire apart, then said they wouldn't repair the tire, but did not remount my tire. I thought this was just because they were 'in a hurry' and made an honest mistake. I did not ask for the tire to be removed from the wheel. I returned to Discount Tire so they could correct their mistake , but they would not. I am beyond pissed that they can destroy my property to commit me to buy a tire from them, and then both the manager and his jackhole sidekick both refused to repair THEIR damage. Do not do business with Discount Tire. They used to be a good company and the best of their kind, but they have turned into a steaming pile of extortionists with no interest in customers who are not buying their overpriced tires. Do not let them touch your tires or they will have you paying them to get out of the mess they make. read more

Came here after scanning some the reviews here on yep. I must say...everything was pretty seamless with no hassle. I worked with Jessie who was pleasant, prompt, and professional. I was headed to an appt at the DMV and had a flat. I called and told them I would have it towed there. The car arrived 10 monies before they closed and I was worried they would shrug me offs but they waited to see me and weren't pressed or rushed. My car was ready the next day with no problems. DEFINITELY RECOMMEND!!! read more

Today I discovered along with a neighbor that my right flat tire was flat He informed me that there was a nail in it. He was so nice a recommended that I discount tire on South Tryon in Charlotte. He went on to say that they would remove the nail and plug my tire. Omg,the young man that waited on me was delighted. He was helpful and went above and beyond to help me. The tire was able to be plugged by one of the technicians at no cost. I couldn't walk out of this establishment without paying some . So, I purchased new wiper blades as I was told I needed them. I was so happy that my neighbor referred them. They were and are professional and so courteous. Thank you for helping me.I will be using them for all my tire needs . Much appreciated read more

Do I feel kinda weird about writing a 5-star review for a tire store? Yes. Do I find it strange that my experience at Discount Tire completely made my day yesterday, and actually managed to turn my entire week around? I guess I would, if I hadn't had previous experiences with this place and already know how wonderful they are! Seriously. The guys who work at this Discount Tire are AMAZING. The place is constantly busy, so be warned - you will have to wait. There will be several cars in front of yours. It's part of living in a car-centric, major US city. It is what it is. Somehow, the guys at this Discount Tire manage to keep smiles on their faces all day, and be as courteous, kind, professional, and accommodating as anyone could ever ask for. Part of living in the construction zone of NoDa is the apparent reality that I'm going to run over a nail approximately once every 5-6 weeks, and my lovely little tire pressure light will come on. I went in yesterday with what I thought was a flat tire. I expected to be dropping at least a few hundred dollars and expected about a 3 hour wait at Discount Tire. As far as the wait, I almost got that - I was there for about 2 hours, but it's obvious that those guys are HUSTLING; you can see through the window that nobody is lazing around. As mentioned before, it's a busy place. Plus, the techs come out to give you periodic updates, so you never feel abandoned. I was updated on potential costs, told exactly what was wrong with my tires, and sent on my way a very, very happy customer. These guys are so wonderful and I am so thankful for this location. I am truly amazed by the level of customer service that is provided here. read more

This place is great! I will never go any where else! Cody was so helpful. I always felt in great hands. Thanks again for everything!

Absolutely God awful place run by scumbags. I've bought tires here twice in the last year, and both of my experiences were terrible to say the least. The front counter is run by a guy named Justin and his cohort who don't have any sense of time consideration with his customers and the ones in line. You will likely stand in line for at least 30 minutes behind two people before you even get to the counter. Then you'll be talked to in a friendly tone, which is a facade because they don't care about you. Wait until they tell you that you need a 60 dollar sensor replacement because legally they have to do it(they don't have to). And then be ready to bring it back because the sensor replacement didn't work, then have them "fix" it, and it still not work. Then be expected to be put on the bottom of a list and wait 2 hours for two new tires. No rush, no hustle. Watch as the employees skip over your car to work on others regardless of how long you've been waiting or how late you are for something. And then don't forget, be ready to pay. Discount my ass, this place is not a discount. It's hell on earth for anyone with a brain, and every experience I have with these people further cements that opinion. Screw this place. read more

Quick turn around when I needed a new tire! Thanks for the speediness and wonderful customer service.

This is my go-to place for anything relating to my tires. I'm sure other locations are good too but these guys are great. They consistently have worked within my budget to ensure I'm out on the road being safe. I once went in when my tire was flat and while they couldn't repair it patch it they found me a $20 used tire out the door so I could have a tire and drive away safely. I went in recently with a budget and 1 new tire would have blown my budget out of the water considering I probably needed two tires. A frank conversation about my budget and they made it work for 2 tires within my budget. Don't bs them they won't bs you. I will always come to this location every single time I need anything relating to my tires. I have never had a bad experience here. read more

Hubcap came off and broke after two weeks of getting my tires replaced and it seemed like they didn't care and didn't take an ounce of responsibility for it. Yikes. read more

I didn't want to spend my Saturday afternoon at a tire shop spending $600 but these guys made the experience pretty painless. Very friendly and helpful. When they mentioned they had free WiFi in the waiting room I said my phone was dead. They grabbed me the manager's charger so I could juice up. You can make an appointment for even faster service. Once you buy tires from them air and things like nail removal are complimentary. I don't look forward to buying new tires but I felt comfortable and taken care of here. read more

I've been a long time customer of this chain for several years. No matter the store location they are very helpful and courteous. Alex assisted me in getting the process started with tire replacement. He was very nice. My replacement price is was reasonable-more than what I expected but necessary. I would recommend coming here and if on Saturday come when they open bc the wait is about an hour and a half. The staff works very well together and they greet each customer that walks in the door. My first stop was at NTB Davis Lake location and I walked out after a gut feeling that that place wasn't going to take care of my situation -along with not being properly greeted read more

Great service. I thought I needed a tire. But they were able to plug in 1 tire, and I ended up buying 2 tires. Saved me money. And everyone is so pleasant. read more

First, THANK YOU GOD!! I am just coming here because of something that just happened and I feel the need to share it. I moved to Charlotte a little more than 2 months ago and needed to change my tires really bad! I've already put air on one of them for 5 times within the past 2 weeks. I am still settling here so I don't have the money to get the 4 season tires like I need. But some friends told me to come to Discount Tire, they would be trustful and have warranty on their tires in case anything happens in the future! I came and checked the prices, they are great but again, I am the one that still not on my feet here. As I was leaving, PAUL, the employee who was helping me called me out and said his boss overheard the situation and they would be able work something out with me. I don't believe in luck, I believe that God has blesses me and chose PAUL to help me out here today. I am thankful for what happened and pray that God can somehow bless and give back to PAUL and his boss what they gave me today!! Thank you. read more