Best customer service! Very busy place but I was in and out in less than an hour (ordered tires to be installed in a few days). Timothy S. Was great, explained everything and made sure I qualified for the better discounts! Thank you guys! read more

I thought of help a friend out so instead of going to walmart tire department.. What a mistake these guys at Discount Tire have no customer service at all over an 1 and a half for a valve stem... Shitty service I'll never go back.. read more

I have done business with Discount Tires back in Garland, Texas for many years. Then we retired and moved to SW Colorado. Finally, a couple of years ago they Built a location only 50 miles from us in Durango. WooHoo was I happy. I have not yet had dealings with every one of the young men, but I've had multiple dealings with Sam & Nick. Once with Austin and today with Conrad (I believe) and I can testify that if I still had my business I would try very hard to hire each one of them. They are incredible. Extremely knowledgeable, friendly, helpful and patient with this old guy. Today I was in there for a leading tire. Turns out I had run over an old valve stem and embedded it in the tire. They put on a new tire and I was on our way within 30 minutes. Can't beat service like that and all with a huge smile. M.M.Tipps Cortez, Colorado read more

We stopped in on our way from Silverton to Phoenix, since we had a tire issue. Andrew was very knowledgeable and helpful. We were also greeted and serviced quickly. read more

Pulled in with a bad tire and TJ took care of it in nothing flat. Went to pay, said no charge! Will buy tires from them! read more

Just purchased another set of tires from Nick, and once again he was great. I had some difficulty finding the right tires and Nick was very patient and accommodating. I would highly recommend Discount Tire. read more

Went to other tire stores looking for tires that were in stock.no luck so I went into discount tire in durango and was impressed with the polite and very helpful associates that worked there.I am from the east coast and have never been treated this good.Sam showed me What he had in stock and sold me on a set of nittos for my 4x4 ram.I wish I could give more than 5 stars but I highly recommend this store over any in the United States.This store sets the bar high.awesome people that work there. read more

Excellent service. Nick assured us he would get us back on the road and he did. In about one hour! It's hard to travel in the mountains with a slow leak in your tire especially with a travel trailer! Thank you for allowing us to continue on vacation worry free. read more

Today, these guys (Kyle in particular) went above and beyond to help us. We needed our tires balanced before heading back to Texas tomorrow and they made sure to get us in. I wish we had the service in my home town that they provided to us here. Highly recommend them to everyone. read more

This was by far the best experience at a tire shop I've ever had! Very knowledgeable staff, extremely friendly and to top it off I was in and out within 40 minutes! Thank you Discount Tire for being amazing! read more

Nick was AMAZING helping us out with our tire patch! He was super nice and friendly. Hes the one I will continue to go too. Thank you Nick!

Fast, efficient and thorough. Best tire retail website - willing to produce an 'out the door' quote and then allows you to make your appointment - confirming they have the tires on hand (which mine were). Was warmly welcomed by Randy and he quickly inspected the tire on our car and verified my order. They had my car in 5 minutes early and finished 4 tires mounted, balanced and installed in 30 minutes. Great job! read more

Installed and balanced 4 new tires for my wife's car even though I pulled in 3 minutes before they closed! Lifesaver guys! Thank you so much! Very friendly and knowledgeable staff! Austin was terrific!! read more

Wow. Was I impressed. When I spoke to them on the phone they were awesome. They told me to show up when closing to fix my tire just so my family would be safe. The next day when I went, every employee there was so helpful, friendly and went out of their way to help. Super impressed. Discount Tire, be proud read more

Really great, friendly customer service. The serviceman met me on my way into the store to see what I needed. I overheard all the other service people and they all had a really friendly attitude to everyone read more

This was hands down the best flat tire/replacement needed tire experience ever. I pulled in after a terrible, horrible previous day after experiencing a flat tire on a NM highway. After assistance from a trooper, since it turned out the slope made changing a tire impossible for me. I limped north to Durango CO on the spare and after camping the night, arrived early in the morning hoping they could fit me in and replace my tire. After telling me that it would be several hours, but they did have the tire they apologized for the wait. No problem said I, glad they had the exact tire and could get me in. I proceeded to unhook my trailer. I stepped inside the camper, looked out, and they can already moved my truck and started working on her. I was out in under an hour. They were so nice and really made my day. They walked me through changing the tire again, (JIK). Thank you to all the staff for being great. read more

Love these guys!!! I have bought 4 sets of tires from Discount Tires and I would go no where else. Sam has been the sales associate that has helped me and I feel like he has knocked it out of the park each and every time. Always super knowledgeable and helpful. I am a very happy customer, especially with the security of having the company warranty. read more

I had a really bad hole in my tire on my brand new car, I called every tire shop in durango and was hung up and and put on hold for 20 minutes I called discount and the were so helpful I came in and worked with Tj he was very knowledgeable and very patient, this being my first time buying new tires. They didn't have my tires in stock so we had to order them and with it being before the Labor Day holiday I was discouraged with having to wait more than a week, however three days later they called and had my tires in and got me in line and out the door. So happy with my tires and all the friendly faces at discount tire. Everyone welcomes you with a smile and a ready to help attitude. I will forever recommend discount tire. Thanks so much guys great job read more

I went to this store for honest advice about the tires on my just purchased 05 350z. Kyle a store employee came out to inspect my tires. His evaluation was honest and surprising. He said the manufacture date and tires condition were good to go for many more miles. When it is time I know where to go for honest customer service. Thank you Kyle for your knowledgeable and honest response to my inquiry. read more

I am a loyal Discount Tire customer. Was excited to see they arrived in Durango. First sales person was typical used car salesman. I was just about to walk out the door because he started arguing with me about the tread on the tires I was taking off the car to use for summer driving. TJ stepped in and the situation turned around. I am driving away with my new tires. Including decision making all completed under an hour. Thanks for the great service and professionalism TJ. read more

What a great, fast, efficient,clean, friendly, nice place to buy tires. Thanks guys, A happy customer read more

My girlfriend and I were heading back to New Mexico from our vacation in Durango today. We stayed for a weak and were there for several large snowstorms. The Airbnb we stayed at was at the end of a long, unplowed driveway and it required us to sit down our tires in order to access the cabin. Long story short, we needed to inflate the tires back to highway pressures before our trip back to New Mexico and we were unable to find a working air compressor at any of the gas stations around town. I called the Durango Discount Tire, spoke to an employee named TJ and explained our problem. TJ was extremely helpful and told me that they would be more than happy to help. I arrived at the store shortly after our conversation to find TJ getting the tire pressure station ready. We didn't have to wait and were back on the roads within 10 minutes. It may have been a simple task, but it made our trip simpler and more enjoyable. We can't thank TJ and discount tire enough. EXCELLENT CUSTOMER SERVICE!! I will continue to buy tires for all of our vehicles exclusively from Discount, for this very reason. Employees who take pride in what they do and a company that truly values customer service. Thanks again TJ!! read more

They were very knowledgeable and never talked down to me. Answered all my questions. The service was super fast and they texted me when the car was ready. read more

Was on vacation and had an issue with a tire. Nick was great. Figured out the problem right away and informed me that the tire was under warranty. Replaced the tire with zero issues. Explained my options with replacing the other tires on my truck to make sure it drove safe. Great customer service! read more

We're from Phoenix and our tires were wobbling during our travels. We stopped here the minute after they closed but they still saw us and gave us NASCAR service at an excellent price. Keep up the good work guys, you're awesome! read more

I recently got five tires and rims from this Discount Tire. Sam spent a great deal of time helping me research and order the correct wheels. The personnel in the shop did an excellent job putting the tires on and everyone was courteous and professional. Good prices and great service. If you need tires or wheels I recommend them. read more

Two weeks ago on vacation I found myself needing two tires before heading back to Texas. I got to DT about 5:50, they close at 6. I believe that guy helping me was Robert, he took his time and it was no big deal that I showed up that late to get tires. I was in and out in an hour. Good customer service. read more

Courteous but did not know what size tires fit my vehicle. Amazing when everyone has access to the information, and everyone's time is valuable. read more