I had scheduled an appointment by accident at the other Round Rock location for a tire rotation and balancing. Thankfully it was not too busy. I was helped immediately and was out way before the estimated completion time. Fantastic service from this location. read more

Excellent service. Always. These employees deserve short sleeve shirts for their uniform. It's 100 deg today. With a slogan like "let's get you taken care of" -- please give your employees a more comfortable uniform and take care of them. Just my 2cents. Ps. Have a 3:30 appt and one hour later, still waiting. My car hasn't moved yet. Hmmm read more

Recently scheduled an appointment for a tire rotation and waited over an hour, plus they couldn't balance one of my tires on a new car Fleet with 7K miles. Made an appointment with a competitor on Williams Drive for an oil change and THEY got me in and out in less than an hour, plus they balanced the tire that Discount couldn't do. My wife had the same poor "appointment" experience a week later with her car. I'll get my tires from Costco from now on since each of my last 3-4 trips to the Georgetown Discount Tire has been incredibly lame. read more

Came here to rotate my car tires but it was huge line and the staff told me nicely that I should get an appointment so I can avoid the jamming situation. I didn't even know that I can make an appointment lol good learning experience! :) read more

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I scheduled an appointment to have a tire rotation and balance on tires that I bought from this store 4 months prior. The appointment was for 1P, got there at 1245p to check in, was told by the attendant that it would be ready by 2p. Well, 2p came and went and my truck still wasn't pulled in to be worked on. I approached the attendant and asked for an update ETA and was told it'll be another hour before it gets pulled in with hopefully being done by 4:30P. I asked the attendant what's the point of making an appointment if it'll still take me 3 to 4 hours to get a tire rotation. He told me appointments don't really matter and if someone walked in 1min before me without an appointment then they will get serviced before me. I told them I couldn't wait 3 to 4 hours for a tire rotation and he only stated, well I can reschedule you for another day... I thought appointments didn't matter... I then asked if I could talk to the manager and was told he's pretty busy. I asked for my keys because I couldn't wait 4 hour for a tire rotation and he gave them to me without even saying sorry we waisted your time. Long story short, the customer service is horrible here and it seemed like no one cared. If you need tires, avoid this place because the will place their desires above your needs. read more

I had a flat I had a tire warranty but they denied it because the nail wasn't close to the edge so Discount tire Took care of flat for free and it only took 30 minutes I highly recommend this place read more

Every experience here has been phenomenal. Fast service, knowledgeable, and professional.

My experience with Discount Tire was mixed: Good - Employees are very courteous and helpful. Good - Very reasonable price for service. Bad - Very long wait time. I went in on a Wednesday morning (10am) to have 4 tires mounted. It wasn't completed until 12:30 (took an hour longer than they estimated). Bad - Not enough seating to accommodate the large number of people waiting for their cars. Bad - I had to spend two and a half hours listening to absolutely dreadful Christian Country music that they had playing (loudly) in the lobby. Guys, if you think that music will lead people to Jesus, you might want to think again. It's more likely to have the opposite effect. read more

I have done business with this location since it opened. I have always had a pleasant experience. I have been treated fairly. Today I took my car in because there was a nail in my tire. I arrived early to get in line with a plan to leave my car and pick it up after work. This location opens at 8. I have to say I was very impressed when representatives opened the doors early and came out to engage customers that were waiting to see how we could be helped! Thank you for taking care of your clients! Thank you Benjamin! read more

Bait and switched us on not one, but two sets of tires. Sales guy sold us Cooper LT 10 ply all terrain tires for my truck. I wanted LT because I sometimes tow which we communicated to them. When I got home I noticed they were Cooper all terrains but they are standard load rated. The receipt shows the correct tires we ended up with so we did pay correctly for what we got, but we were sold and installed a different tire than what we were lead to believe we were buying. I assumed maybe the guy accidentally selected the wrong Cooper tire in the computer. But a week later the same thing happened again for my wife's car. We chose a set of Falken tires. When she got home I noticed they had installed Yokohamas. Again the receipt was correct and we were told we were buying one tire but the sales guy switched out the tire at checkout or at some point when we didn't notice. We called up and asked about this and they babbled about stock issues and/or it was an upgrade. The Yokohama is a fine tire and we're ok staying with that. But I am not happy that I'm towing with a lesser rated tire on my truck now. I guess I should have been more attentive and double checked what they were doing, but also, I shouldn't have to. Honesty and transparency should be the norm. The employees were very nice and treated us well otherwise. I have had great experiences at Discount Tire (other locations) in the past and overall I was very let down by the Georgetown location. read more

Fast, helpful, great service. I'd go back. Money is tight and they helped me out where they could.

Excellent customer service, quick to complete the job, and all done at a great price.

Called them on a Tuesday morning to replace my tires and get an after market set of rims. They were able to get me in same day. Unfortunately they would've had to order the rims I wanted but the person helping me was able to find something comparable and sold it to me the same price (amazing)! Great service, waiting area could use some coffee or water. Sorry if it's there and I didn't see but it's between a Wendy's and Arby's so if you're hungry walk next door. I had to knock a star off cause when I went to drive off the TPMS was on so I had to go back inside to have it reset. Minor detail NBD. I'll be back anytime I need tires. read more

I got my tires here a while ago. I was pleased with the service and efficiency of the store. They emailed ME and told me it was time for my FREE tire rotation. ((It IS? Ummmmm... thanks for the reminder. I didn't realize it was time already. )) Tires rotated. (No charge.) I notice some reviews mentioned that they were charged. I bought my tires there and have Road Hazard coverage so maybe that matters? Wiper blades inspected and declared ok. Tire pressure and balance checked. All was fine. In and out in 30 minutes (with an appointment. I always try to schedule an appointment if not an urgent unexpected tire emergency.) I love the Georgetown Discount Tire. If it hadn't been pouring rain today, I would have walked to the fast food place next door for lunch or coffee. They will text when your vehicle is done. Also they do air checks in a drive through lane. Any Discount Tire. Any tires. The lines aren't bad on week days so I try to stop every few months for a quick free air check and top off. read more

Discount Tire - Don't let this photo mislead you. It's Saturday and they are BUSY. But I have an appointment and check in went quickly. - Tires Near Me - Georgetown, Texas

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I've been here 2 times now to get my car and tires serviced. Prices are good, service is fast and staff is very nice and knowledgeable. They can get pretty busy but I've noticed they handle each customer with care and kindness, even when the customer is being difficult. I was impressed with how efficient they run everything. Abelardo helped me out this time and was awesome. read more

Had a flat tire, pulled into Arby's next door to check it out, Wil from the tire store came out to asist. Very helpful and told me my tire replacment would be pro-rated as I bought from them. Great service and very professional in helping an older veteran.. read more

My worse experience. Yesterday, Thursday, I set an appointment for today for a tire rotation and balance. I set it for 1:15PM today and arrived 15 minutes early. I mentioned to the attendant that I had another appointment at 3PM and they reassured me that it shouldn't be long and I should be out the door by 2:05-2:15PM. An attendant finally calls me over at 2:30PM to go over their findings (which were none) and stated it should be another half hour. I then mention that I had an appointment at 3PM and that I had already let staff know. I finally got into my vehicle by 2:51PM. Unfortunately, I was not able to make it to my next appointment time and I was charged a no-show fee. For a tire rotation and balance to be nearly 2 hours for a set appointment is awful. Their website even states that appointments are 30% faster. Additionally, I have driven my truck for 200 miles since the service today and my low tire pressure light has still not turned off. This is not something I had before arriving and getting service. read more

Discount Tire - Tires Near Me - Georgetown, Texas

The staff was tremendously helpful and accommodating. Timm (with two Ms) was extremely knowledgeable and helpful in using our preferred method of payment and Jeremiah went above and beyond to get us into the tires we needed at the price point that was right for us. read more

What is the point of making an appointment when you have to wait for an hour to get service. Same thing happened to my daughter last week at this same location. They need to schedule bays for appointments only. So frustrated. Have bought many tires over the years from Discount Tires. This type of service is making me think twice next time. read more

Excellent service from Benjamin and Justice. Justice truly went above and beyond after a miscommunication on our part. Thank you, guys!

This location told me I needed $2500 worth of new tires! When I indeed did not! I knew it wasn't the tires, I asked them to drive it... they said they didn't need to. It was tread separation and would cause a blow out. The fear tactic does not work with me! It just made me angry! This is the 3 rd Discount tire that dismissed me and tried to sell me $2500 worth of tires when it was a $500 driveshaft! read more

Front desk people need to learn some customer service, so rude and misleading about how long the wait was supposed to be. Told us a 3 hour wait and when we checked in at hour 3, they then said it was another 3 hour wait. Do not recommend. read more

We need two in Georgtown!! Love this place!! Always the best service in town! steven is my favorite proffesional !! Kind and polite!! Always have my tires in stock!! Great location! I have said enough!!!! Dont want to brag !! read more

It wasn't in my plan to get new tires today, but the rock in the road had other ideas! The tow truck brought me here, and they were crazy busy! Marvin took great care of me and went over all of my tire choices. I picked what met my driving habits best, and they fixed me up. There was a bit of a wait, but Marvin kept me apprised of what was going on at all times. Every business needs a Marvin! read more

If you have a daughter or wife please don't send them here alone. They take advantage of females not knowing much about cars and charge them for so many unnecessary things. I feel Embarressed for trusting these people. read more

I barely made it to the store with a leak in my tire. It was going flat fast. They wouldn't just fix my tire. Said it wouldn't be legal for them to repair the leak. I had to buy a new tire. I didn't know what to do. I couldn't leave with my tire almost flat, so I bought a new one. I feel like they took advantage of me. read more

Went in for two new tires and asked for price comparable to previous ones we had gotten from them since out of stock on ones we wanted. The associate was too busy trying to upsell me that I had to call my husband to look up the available tires online with the size we need to see what to get and he found some only $25 more per tire that they had. I asked the assoc. and he looked disappointed and annoyed and pulled those up on the screen and said they had those. He had previously pulled up tires which were over $100 more per tire and said that's all they had that would work. He basically tried to lie to me and scam me- probably because I'm a woman and don't know much about tires. To add insult to injury now I have to go back in to get the TPMS fixed because they didn't do it like the guy said he would. The light is still on and I drove it all weekend and it has not gone off, like they said it would when I asked that day at pick-up. I wish I hadn't gotten tired here and hadn't paid extra for the certificate, so I can go elsewhere. I'll come back for minor fixes but will never buy tires from here again. They just see you as a number and a dollar sign. It's a shame because they seem friendly at first and making appointments online are easy. But it's not worth going there if you can't trust them not to scam you and to do their job correctly. read more

Best service compared to any tire shop and by far the best customer service over any other discount location. I felt as if they could empathize with my situation each time. To be specific, John helped me this time and exceeded expectations. He not only greeted and updated each person in line, but after their transaction he went around updating them. I came on a very busy morning and still each staff member I had an interaction with was friendly and professional. One staff brought my dog water as we were waiting outside. I've visited other locations such as the one in Palestine, tx and the service was awful, aggressive and offensive. Instead of completing a purchase there after a blow out, I decided to wait to come back to the Georgetown location. The guys working the cars seemed to be up beat and having a good time while working fast and proficient. Thanks guys! read more

The crew in Killeen are amazing Johnathan is a true Gem The installers are totally tuned in. Thanks Kenny Garcia read more

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I arrived ten minutes before they opened (8am), and there was already a line waiting outside the door! Knowing I had another appointment at ten that I really didn't want to reschedule, I wasn't feeling too optimistic about getting out of there on time. As soon as the doors opened, a swarm of staff came out to greet customers and get them started. The inside was also well-staffed. The line moved fairly quickly, and I was able to get serviced quickly as well. I went in for a leaky tire, turns out I needed all new tires. I told them I had an appointment and they said they would do their best to get me out in time for it. Despite how crowded it was, they had the whole thing done by 9:20! The staff was very friendly, communicative, and efficient. Even with it being crowded, it didn't seem to affect their service. I would go there again in a heartbeat based on this experience. read more

Bought new rims for my car. Overall very pleased with the service I received. The only warning I will give is their delivery estimate on new rims is not accurate. My first choice of rim showed availability of 1-2 days. After I placed my order I got a call from the manager saying that his supplier was out of stock and it would be 2 months. I then picked a second rim design. Again, it showed available in 1-2 days. I finally got them spit on the car 2 weeks later. I will commend them on their communication throughout though. I received regular updates on the status. When I arrived they knew who I was and why I was there. 45 minutes after arriving I drove away with beautiful new rims. read more

I highly recommend discount tire I always buy my tires here and come back for my free tire rotations they are always very nice and respectful. I love that you can pull in and get your tire pressure checked I think that's a great service. I always tip the guys especially in the summer when they're out there in 100° heat and they're always so nice. read more

I am so glad they do the tire pressure check and inflate service. With temps fluctuating, it is hard to know if it is an actual flat or something that can be taken care of with equipment like they have. Bradeden was friendly, and the service was quick. Thanks so much! read more

Awesome job by these guys! My cars low tire pressure light came on. After inspection, found two nails in two different tires. Drove to this location and after a bit of a line, (very busy) the technician went out to my car and processed it for repair. I bought these tires and warranty in Ca. And was very pleased it covered it here. The Staff was very friendly and cool, and although they had a very steady line, they got everyone taken care of quickly. The repair staff were fast and efficient! The text notification for your vehicles status was fantastic read more

I bought tires there about three years ago at the Georgetown location. It was a good experience. That experience is no more. I have a slow leak in my tire. I noticed today as I was leaving for work as the pressure indicator went off. I could even see the mail in the tire. I stopped at Discount Tire on the same Georgetown store and waited in the line. I got to the front and told the clerk I have a slow leak. I asked if they swap for the spare tire and I'll be back whenever it is ready - no rush. Nope. He said I'd have to be inprocessed and wait. He pointed at this computer, which seems to have some sort of wait list displayed. I told him I can't wait as I'm already late for work. As I was walking away, I stopped just outside the door. I walked back in and asked how long it would take to just swap the tire. He said at least an hour. An hour? To swap a spare and let me be on my way... So no one can grab one of the *11* hydraulic jacks sitting just outside the door and swap out my tire. You can have the tire as long as it takes. Nope. An hour. I left. Some people have to be at work. Won't be back. read more

Discount Tire - There are eleven hydraulic jacks in this photo. Apparently none of them can be used to swap out your tire for the spare. - Tires Near Me - Georgetown, Texas

The last three times I went to Discount Tire they got the air pressure wrong. Once the pressure was seven pounds different between the two front tires. Usually, the tires are off between three and four pounds. I alerted the manager in advance to this problem; he assured me that my tires would be filled correctly. When I got home, I checked the pressure and the tires were all over the place, two to three pounds different on each tire. https://www.carlstar.com/news/importance-of-proper-tire-inflation/ read more

I purchased 2 trailer tires and had them mounted and balanced. They did not replace the valve stems, nor did they get the air pressure right, one was 30 lbs the other 60 lbs. I emailed discount tire 2 weeks ago about this and have had no response yet. read more

Always provide great service when I'm in town. Quick service and the staff is very knowledgeable.

My tire had a nail in the side wall. I never saw any proof so slightly skeptical but I will always trust experts in their given field. Was able to get a simular tire in and replace in less than 24 hours which was great. Biggest issue was the new gash I received on my bumper ... not sure if I would recommend this tire shop. read more

Discount Tire - My car was returned with this pretty gnarly scratch that goes into the bumper plastic. This is physical done due to carelessness. - Tires Near Me - Georgetown, Texas

I called yesterday and spoke with Tony. I ordered and paid for my tires online, and arrived this morning to get them installed. We were well taken care of, and out the door in about an hour, as promised. My car rides much better with 4 new tires. I have always had good customer service at this location. Even drove from Pflugerville and skipped their store to come to this location. Thanks y'all!! read more