I read many reviews before deciding to take my car here as I am always concerned about the "rip off" stigma of dealing with mechanics. Well, the reviews are true when it comes to tilch road discount tire. I budgeted $1500 for tires, brakes, and wheel bearings. Walked out paying $700 for great tires and everything else was fine. Great consulting on selection and everyone when I showed up knew I was coming and was friendly. I used drop box in morning and they even called me at 8 am to acknowledge receipt. Try that at an auto dealership! Holy smoke, you would be begging for an update. read more

Today I went to Discount Tire on Tilch Road and was very disappointed. I've been here before and the service was fine, actually great. They worked in a timely manner even whilst clearly busy, previously. Unfortunately their service was not up to par today. I spoke with John about my tires and what needed to be addressed. It was obvious they were rather busy. He treated me as if I were an inconvenience & was rude. I felt so rushed & didn't feel like he cared at all. Everybody in the past there has always treated me with the utmost respect. It is unfortunate that John did not do the same. Hopefully just a bad experience, because normally the guys there are amazing! 2 stars because my other experience was amazing, this time not so much. read more

Terrible customer service. They help people on the phone before the line in the store. Waited 15 minutes after watching 4 deals beign made on phone and the line never moved. Went next door to Belle tire they took my keys within minutes and fixed my tire in 20 minutes flat. And they didn't charge me a dime.i will be a loyal customer to Belle tire from now on. Discount tire can go to #/! $@& .... read more

Discount Tire - Tires Near Me - Macomb Township, Michigan

Reinhold at Discount tire helped me to get Goodyear Eagle F1 GS2 tires for my 007 Corvette. They were mounted etc. I had to call the next day since the Goodyear tires are noisy and have a rough ride and the store ( discount tire )said they would swap out my tires for a set of Michelin pilot sport all season plus 3. Very good service until now waiting for discount tire to get in my Michelin's and swap them out. I will finish the review after I my receive my Michelin's read more

Great selection of tires, knowledgeable salesman. They'll match or beat their competitors if you price shop.

I had an appointment set for new tires and the team at Discount took great care of me. I went during what was probably their busiest time of the year, wait times for customers without an appointment was 5-6 hours. I just have to say that since they take their last appointment at 6pm, they're there from 8am until at least 11pm, working hard in the cold. After running into problems with my tires, the were always very patient. Discount even paid for replacement of my broken studs when they didn't have to and gave me new locking lug nuts when mine broke. These guys went above and beyond for me. I couldn't have asked for a better experience in such an overwhelming situation. read more

Horrible. Visited multiple times with one of my tires loosing air continuously. Multiple occasions they told me there was nothing wrong with my tire and my rim had corrosion and needed a new one to stop the leak for good. So after visiting multiple discount tires and having the same response I broke down and got a new rim only to have it still leak.... I was fed up and looked i to the leak myself and found a hole in my tire...... so they told me to get a new rim that solved nothing but waste my money and time when they just had to patch the damn hole. And to make it worse when I got new tires recently I had them put the "best" tire of my old set onto my now spare rim and they gave my the tire with the hole. Honestly can't even believe the incompetence of the staff. Hope this review helps. Stay away read more

I believe in second chances, so against my better judgement I made an appt and went back to this store. I had been here numerous times and every time is worse than the first. I am not sure who does the hiring but a criminal record must be mandatory. I have a 2017 Escalade that had a slow leak. Of course in typical Discount Tire fashion they started with the hard sell for new tires. I just need them to look at the leak. He said the tires were to wore to do anything. I left and went down the road to another well known chain and where they fixed stem leaks on two tire, was in and out with great service. If at all possible I would recommend avoiding this store unless you really what to waste a day and throw money away. read more

Great service. Had an appointment scheduled for 8:30 A.M. for tire rotation. I got to the store earlier than appointment and they had me back on the road in literally 15 minutes. Had a water and coffee while I waited in the clean lobby. Thanks Randolf and the entire team. Gentleman ( technician ) gave me my keys and told me what was done after pulling my vehicle right out side the door for me to leave. Great experience from start to finish. Highly recommend this store read more

I've been here quite a few times over the years and I've honestly never had a bad experience. My dad has been going a lot longer than I have and I can see why he's stuck with them. Every few months when I need more air in my tires, this place does it quickly and efficiently (for free as well). The only downside is that there are long lines at times, especially during the late fall when everyone's tire pressure drops with the cold air. Earlier this week I had to get a tire replaced and everyone there was courteous, professional, and knew what they were doing. Even when there was a long line, people were seen very quickly and their issues were addressed thoroughly. The waiting area has a ton of seats as well. Not specific to this location, but the company's tire replacement warrantee is also really great, it saved me a lot of time and money. Definitely recommend! read more

They're quite busy on the weekends so I understand if there's a little bit of a wait. The workers are patient with the customers and explain any questions very thoroughly. I've gone here to get new tires and they helped me chose tires that were best fit for my car and needs/wants. I've also stopped by to get free tire pressure during the winter time. Very good experience read more

To whom it may concern, I cannot say enough about the concern, caring, and professionalism of Jon, Jimmi, Matt and Jake at the Discount Tire at Tilch and Hall Rd in Macomb County, MI. These guys went above and beyond my wildest expectations the other day! I won't get into the specifics but, I have never seen a greater group of individuals take the needs of their customers to such a great extent. I also have never been treated so well by a business as I was the other day. Their actions were heroic (and I don't take that word lightly). I work down by where that Discount Tire is but I live 60 miles away from there. I will now only go to that Discount Tire if I need something done! I owe these guys a great debt of gratitude. I will forever be grateful for what these guys did for me! People like this are becoming more and more rare these days. To see this many in one spot is mindboggling! If you need something done to your vehicle.....don't hesitate to take your car there....they are honest and professional and will treat you with the respect you deserve. Regards, Josh read more

Excellent, excellent and I mean outstanding service. Made an appointment online no problem. They were waiting for me even tho the hall road traffic held me up a bit. Repaired my tire in record time, followed up with a call and met me in the parking lot 3 hours later after I got off if work with my keys in hand. I cannot tell you how easy and professional this visit was. And best of all no charge. I will be a customer for life. Thanks all! read more

Even though I waited 2.5 hours and got some bad news, I couldn't believe how professional and pleasant these men were. It was so busy, the wait times kept going up and up but their attitudes never changed. I will be back or recommend them to friends. Cory and Jake helped me out, thanks guys! read more

This place took advantage of the fact i was a young girl coming in there alone. Came in with a flat tire and they told me by the end i needed 4 new tires. After I overheard them conversing about the fact that they could have put only two tires on AFTER telling me I needed four and after paying an unexpected 400 dollars. Im unsatisfied and I'm furious at the guy who made me get 4 new tires. Next time I'll bring in my boyfriend so this place will take me seriously read more

Went in to Discount at hall and Tilch to order 5 new rims for my lift truck and 5 Nitto 37in Mud Grapplers. Brad was awesome. He helped me pick out rims. I had an idea of the style I wanted but the exact rims. I was dead set on the tires I wanted. Brad had to source 2 from one store, 2 from a warehouse and 1 from a second store. He had no problem getting me the tires even though they were on back order everywhere. Brad was able to get me a killer price on top of it all. I would recommend discount and Brad over every other tire place in metro Detroit read more

Just got some new tires for my Jeep last week. My salesman Corey was extremely professional and well-informed about tires. I would recommend this place to everyone no games. read more

Discount Tire - Tires Near Me - Macomb Township, Michigan

The customer service is excellent. I watched the sales rep patiently help an elderly woman. Even though he had to repeat himself a number of times he still made sure she understood everything that was wrong with her tire and amount due. All of the workers seem happy to be at work creating an excellent customer friendly environment. They also explained to me everything that was wrong with my tire and the plan of action to resolve my problem. If I still lived in the area I would gladly remain a customer of discount tire. The location in Clinton Township need to take note. read more

Went to Discount Tire to get a free tire rotation. One of the young guys who works there asked to look at my tires first. After a few minutes he came back in and told me that it wouldn't do any good to rotate my tires because the tread was too low. Then he told me that I would need new tires soon. I looked at some tires and wheels with him and I told him I wanted to go up to an 18 inch tire (I have 17 inch). He quoted me some tires and wheels for 1400. I told him I I would come back in June to do this and left. In the meantime I called my Ford Dealer and made an appt to get my tires rotated and an evaluation of my tires. They rotated my tires and told me I wouldn't need new tires for another 6-9 months. Also that I should not change tire size because of the sensors new cars have for braking, traction control, etc. They operate on the original size of the tires. Changing tire size would cause problems with driving. Wow. If I would have gone with Discount Tire I would have left a lot of life on my tires and cause problems with my car. Don't trust what they tell you. Obviously they just want your money. Get a second opinion from your car dealer. read more

I went to this place because I had a leak in my rear driver side tire. It was a Saturday and they closed at 5pm. I walked in the door at 5:05pm. all sorts of activity going on....several guys still working in the garage. The guy in the office told me they close at 5 and they couldn't repair my tire. he was rude. Would it have taken 15 minutes to repair the tire? I'll never go back to this place. I will NEVER recommend this place to anyone. Someone should tell him that a little flexibility can go a long way when it comes to customer service. So many other places will go above and beyond the call of duty to work with you and keep your business. Not this place. Avoid like the plague read more

I had an appointment at 5:15 on 1/6/2021. I came in because I tire had a slow leak. The pressure never went below 23 PSI. They brought me in the bay within 10 minutes and I came in early. I had one guy greet me and ask what brought me in and he went out to my car to get my mileage and check my tire. I went in the bay and Paul W took off my tire. I have had a flat repair done at discount tire before and never had to replace my tire. Paul took my tire off of my rim without directing me with what he was going to do. I then see he soak it to see if there were bubbles for leaked air. He came over to my car and stated I had a hole in my tire and he can replace the tire with an orzo tire? Which would be $117 out the door. My car had Firestone tires on it originally. He then asks me if I'm going to pay cash or car. He never even explained anything except for stating I had a whole in my tire. I then proceeded to ask him why he couldn't put the tire back on the rim and he said once it's off I am not authorized to put it back on the rim. I would've liked to have known this before he took it off the rim so I could do a price check on tires before purchasing a new. He never once apologized and he took his mask down when talking to me. I had to ask him to put it back on. He then asked again if I was going to pay cash or card and I handed him my card. Paul went inside and comes out snd says "we actually have a Firestone tire available but it will be $190 out the door. I said well I guess I'm going to have to buy a tire, I can't drive out of here with no tire. Pail stated he could put my spare on instead but I do not have a spare. I am extremely upset as this is hard times and I had to pay $190 for a brand new tire. Why couldn't he just fix the hole? It would've been nice to at least have an apology. read more

Been here many times over the years and will keep coming back. Great place, clean, friendly, knowledgeable and courteous! Great selection and prices! Always been taken care of. Thank you Jimmy!! read more

I asked Cody at the desk if today was a bad day for a tire rotation. He said no, he could get it done in 2.5 to 3 hours. I'm sure I looked shocked and he said today was actually the slowest day in weeks and normally it runs 6 hours. Are you kidding me? I know I am a female but that is ridiculous. No suggestions for another day, time, or even that I could make an appointment online. NOTHING !! Sounds like they want to discourage a free rotation. So the "free" rotation with tire purchase really isn't unless you want to wait 2.5 to 6 hours !!!! I could go to Belle - get tires, oil change and rotation for a hell of a lot less than 2.5 - 6 hours !!! read more

I have never left this place without feeling coerced into buying new tires. If you are going in for a free tire patch, they will come up with any number of reasons they need to to justify not fixing the tires. I don't know if it's just because I am a woman, but the employees talked down to me and would not even take into account what I was telling them about the repair history of my tires(like I was just a dumb girl who knows nothing about what she is saying). If you have a damaged tire, go elsewhere. When they refuse to fix the tire because it is "dangerous" or won't put the damaged tire back on your car, your choices are limited. My frustration with the employees at this location is at an all time high. read more

I recently had a great experience there. Slow leak was caused by a screw that both Belle Tire and Firestone said would cost around $20 to fix if they cared enough to waste their time on it (my opinion based on the way I was treated) I went to Discount Tire only to blown away by service. To my surprise they repaired it for free and practically begged me to rotate my tires (free also). So I went in and received great customer service, repaired tire, rotating and balancing all free. I left with a strange almost guilty feeling as if I had stolen something, yet happy... read more

Lousy. Go to Belle Tire next door. I haven't even been to Belle Tire, but they can't possibly be worse than these guys. Took almost 4 hours to replace 1 tire, didn't call me when it was ready, and then would rather have sent me out onto Hall Rd. on a hi-pressure spare "donut" than let me change the tire myself in their parking lot after they told me it would be at least another half hour wait for them to do it. read more

My husband went in to get four brand new tires before our vacation. He drove the car home and it sat for 4 days while I was out of town. When we got in it to leave for our vacation one of the tires was loosing air pressure. We called and told them our situation and they said they would do there best to help us. When we arrived they told us there were four other people before us. The problem was we had friends following us and waiting on us. So we had to take our van next door to discount tire where we were able to receive fast courteous service. Bell tire told my husband without looking at the tire that he probably ran over something. Maybe I'm crazy but I would think brand new tires would be able to make a 1 mile trip home (without any noticeable incident) without leaking. read more

Been here many times for tire care as we bought our tire insurance here. Expect 1hr+ wait times during afternoon peak hours. I had several tires replaced here. All the staff were courteous and professional. Offered immediate alternative options if the tires I had were not in stock or discontinued. The tires that they had to order for me came in timely (2-3days). Would definitely recommend also if you simply need a free tire pressure/leak checked read more

I was given a 1.5 hour estimate. 2 hours later was told it will be another hour. Coffee cild and restrooms are filthy. Clearly a poorly managed store. read more

Went in for tire repair and rotation was finished in 15 min! Always get quality service at Discount Tire.

Excellent service! They showed me the best option for my car, then offered something for the needs I want! I love how they provide water and coffee for free for their customers. Fast service for not having an appointment! Very friendly and helps you out to get the job done while saving you money. Also this location is a little less popular, so there is never much of a line! read more

My low-tire-pressure warning came on while shopping nearby. SO glad I have the Replacement Certificate: just Googled the closest Discount Tire, and stopped here. Dean and Dan were very helpful evaluating the situation (needed a new tire), put on my spare, bagged my old tire for my trunk AND contacted my "hometown" Discount Tire to order my new tire. They were efficient and courteous. Discount Tire has THE best customer service!! THANK YOU, Dean and Dan, for helping me out!! read more

Service is efficient. Prices fair. No need to go anywhere else, EVER! I received my invoice by email before I even left the waiting area. They fixed a tire with two small screws in it, rotated my tires and rebalanced the repaired tire....all at no charge! I don't buy much because I trend to lease for under 36 months, still treated like their best customer. read more

Best tire place ever. I was on the road looking for USED tires all day. Then I decided to see if discount tire had any used ones. I was greeted outside by a nice gentleman. I asked about used tires and after he looked, they didn't have my tire size. However, he was nice enough to call other places for me to see if they had them. (I'm deaf and I wasn't sure if he was aware of this. But it truly helped me from driving to those places since I cannot talk on the phone.) they didn't have any and the next place I went to, had them! So he saved me two trips! I'm on my way back to get them mounted on, hopefully, for a reasonable price! read more

They have repaired my tire for free 2 times!! The employees are out in the cold weather all day, and still manage to be energetic, happy and professional. I did not buy any products because my tires are new and I just had a screw in one of them, HOWEVER, they still gave me the same great service that they would a paying customer. I think they deserve 5 stars for a job well done. The entire lobby was filled with parents, kids, men, women, grandparents - it was a busy time to ask for a free service, but they were able to help me as well as efficiently move through all of the other customers quickly and without any of the employees looking like they were overwhelmed or irritated by the chaos. I am very thankful for the services they provide! read more

So disappointed. I went here to get a leaky tire fixed. They fixed the tire and told me that they'd checked the other tires, too. AS SOON AS I pull out of the lot, my tire pressure light came back on. Went back, and they told me the light would reset once I drove for a bit. Did some other errands, light is still on. Pulled into a gas station to check the pressure, and the tire they fixed was overinflated, and all 3 other tires were a little low. They didn't check the other tires and lied to me. Next time, I'll go next door to Belle Tire. read more