Short and sweet review to highlight great customer service and good prices!…read more Nobody wants to be told that they need four new tires ... but I suppose it's an inevitable part of owning a car. My fiancé called at the beginning of the week, and was able to get my car an appointment for Friday of the same week. All of our interactions with the team members here were positive! Cody took care of our scheduling and check-in, and was incredibly friendly and helpful. We had the car back in less than 24 hours, and it was ready to hit the road. Tires aren't ever going to be cheap ... but this was the best deal we found around NKY, and we'd definitely return the next time we're dealing with a tire debacle.

I am absolutely pissed about the way my 2013 Dodge Charger R/T was handled at Tire Discounters. I…read moretook my car there for something as basic as an oil change, and somehow they managed to leave oil all over my engine. I didn't even find out how bad it was until I took my car to my mechanic. That is completely unacceptable and shows a serious lack of care and attention to detail. If you can't even do a simple oil change without leaving oil all over someone's engine, you have no business working on people's vehicles. I trusted them with my car and they completely screwed up what should have been a routine service. I'm beyond disappointed and pissed off. I will NEVER take my car back to Tire Discounters again. They have officially lost my business. Before you start working on a car learn how to do you're job, this is the most lazy/sloppy and pathetic oil change ive ever witness.

-10 stars im a army vet and when they said they don't offer military discount run i paid over1000…read moredollars for some 400 dollars nexen n5000 platinum google the tire price. i paid 500 dollars on day one and paid 100 dollar biweekly paymets. They said that i wasn't making maxium payment max payment was $128 now they own the tires that i sent over a thousand dollars in the time alloted to me and wow RNR tires is an embarrasment to americia ripping off 50 year old disable veteran. ps they only have one brand nexen and nexen are generic tires. there is no goodyear, continental,bridgestone.

Horrible experience ladies do not go here alone. Mounting a new tire on a old Tim does not cost 25…read moreanywhere. On top of that I paid 10 for rotation the guy did not rotate but charged me to rotate. I just came back from a road trip and knew the back tire I asked him to rotate was not holding air. The reason I know he did not rotate I'd where he jacked the car up. Again ladies do not waste money at this shiesty crooked tire shop.

Can't say enough good things about this location. We b have been taking our vehicles here for at…read moreleast 15 years. Service is great, and the employees do what is needed to satisfy our needs. The wife had a tire go flat on her vehicle. I had it towed to Tire Discounters. Bill and his crew received this vehicle around 2 p.m., and we drove it out with 4 new tires at 7 pm. I have seen several bad reviews for this loc, but either we are lucky, or the reviews are very biased. Nothing but great service here for us!

I had an appointment at this shop recently. I was told the wait would be about 1.5 hours, but it…read moreended up taking over 4 hours with no updates or communication. While waiting, I witnessed several concerning practices: technicians working without safety glasses or gloves, and one employee actively vaping while busting tires. This is extremely unprofessional and a serious safety hazard -- especially when they need to test drive customers' vehicles. I chose not to leave my car with them. I will not be returning and cannot recommend this shop to anyone.

made an appointment for 8 am June 27, 2026. made appointment on line on June 25, 2026. received…read moreverification text that same night. received reminder on th 26th of appointmen. got another reminder on morning of the 27th. I arrived at 7:45 am for 8 am appointment. only to be told that I should have called to verify appointment by manager because the internet system they have doesn't work too good. ( I had set up previous appointments for different services. tires oil changes, etc.). So manager had no mechanic schedule to come to work til ten am. On a day that had a 8 a m appointment. and shop opened at 7. why would a manager open at 7 and not have mechanic there til 3 hours after shop opened. I have done business with Tires Plus for over 30 years. Most of that being in Wisconsin. last 2 years with this shop. I do not recommend this shop or will I use this location again. Actuality starting to wonder what I was charged for before that wasn't done .

Jason and Zach were extremely helpful! My wife and I got a flat on a Saturday, we would not have…read moregotten home without these guys. Highly recommended!

Got a nail on our tire on a Thursday night at 730 pm. Thought our night would be done and would…read morehave to strategically make our way back home 50 miles - hopping from gas station to gas station. Just happened to drive by them at 755pm and still open. They plugged the tire in less than 5 minutes and was able to save our night! First time in Kentucky and already a positive experience.

Friendly and great service! Honest men that genuinely want to help their customers, not just out to…read moremake a quick buck.

Very honest. I took my car on for a 2nd opinion for a list of things Performance Lexus said I…read moreneeded, $1,700 worth. They check my car and I did not need any of the suggestions by the dealership. They took good care of my car and did not charge me anything for the inspection. I highly recommend.

I stopped by Steele's today around 3:00 pm after trying to replace my brakes myself. I was able to…read morereplace the fronts, but the rear brakes ended up giving me a problem getting the rotor off. I used several techniques to remove it, but was uneasy being too aggressive as it's my primary transportation. Once I described my issue, we discussed what might be keeping the rotor from coming off which I had already researched and satisfied I did everything I knew how to. To my surprise, they were able to get my 2020 Grand Cherokee in that afternoon as it was pretty busy. I left believing that it would be next day before it would be completed. I appreciated the conversation we had about possible issues with the E-Brake which is beyond just the brake replacement and possible additional cost. I didn't care at that point as I had enough messing with it! I received a call around 4:45 pm that same day my Jeep was ready to pickup. Turned out the rotor just took more force to knock it loose than I was willing to apply. Not only did they complete the repair same day, it was much less than expected. I was very pleased with the service and job well done. Thanks Hometown!

I've had lots of experiences with car shops and most left me feeling underwhelmed.... But not here…read more Greg and the staff were friendly, quick to respond and very professional. It felt like having a family friend do work on my car. Pricing was fair and they went the extra mile! I could not recommend this place any more! Don"t go anywhere else.

WOW, what a great experience. I thought I needed a very costly part and Greg asked if I could drop…read moreit off so he could check it out. Dropped off and Greg found the issue and fixed it costing me half of what I thought I needed. Greg's honesty and customer service is above all the others by far. This was for my son's vehicle, and he even gave him a loaner to use while his was being repaired, I've never had service like this from a local repair garage before. Grout Automotive is top notch.

this place made me go Wow!!! I had a bad tire but had to be at work, I only bought one tire and…read morethey went out of there way to drive me to my workplace so I was not absent. I didnt ask them to, they just wanted to make sure I was taken care of. This is the type of thing that restores my faith in businesses. To whomever hired Steven to work in the tire department...you found a one in a million employee. Thank you pep boys, for the best deal I could find on a tire and for service above and beyond anything I have ever experience before. My name is Joseph and I could not be happier with my product and services.

Brought my car there on a Sunday because I was told they were open, I was mistaken. The hours…read morelisted here on the google page are incorrect. Told them not to jump the car because it wasn't dead. Came back to be told they tried jumping it which explains why my electronics are screwed up and my gas gauge and clock don't work anymore. Car was forgotten about multiple times. The last day it was there clerk told me they would get the ac and alignment done that day. It did not happen and when I came to pick it up the clerk tried telling me they did the alignment, then didn't want to charge me for the service (probably bc they thought they could just sneak it when I brought it back) but it was just a blatant lie and I never came back. Don't bring vehicle here for anything more than oil, tires, or brakes.