Dirty tools, cut my skin until I bled, I wish I'd looked at the other terrible reviews before I walked in!

So overpriced and honestly one of the worst pedicure experiences I've had. I didn't want polish on my toes, but they charged me the exact same price as a pedicure with polish. I've never been anywhere that charges the same whether you get polish or not. When I asked if they could at least take off the gel removal fee since I wasn't getting polish afterward, they refused. The pedicure itself felt incredibly rushed. She barely buffed my heels and calluses, the water was cold while my feet were soaking, and the gel wasn't properly soaked off with acetone. Instead, it was basically ripped off, which is terrible for your nails. I also added on a massage because I assumed the pedicure would be cheaper without polish and wanted to make sure the technician still got a good tip. Unfortunately, she kept getting up and walking away during the massage, so I definitely didn't receive the full time I paid for. The massage chair was broken as well. The sanitation was also questionable. The nail clippers did not appear to be freshly sanitized before being used on me, which was honestly concerning. The salon looks nice when you walk in, but that's where the positives end. Between the overpriced services, rushed pedicure, broken equipment, cold water, questionable sanitation practices, and complete unwillingness to work with a reasonable request, I left feeling like I wasted my money. I've been to much better nail salons in NYC that charge less and actually take their time. Save your money and go somewhere else! read more

I actually really liked this place!! My mani pedi looks nice, the tech was kind, and the place looked clean. I don't live in NY but if I did I'd want this to be my go-to salon because the price is definitely right when it comes to the mani pedi, at least. read more

I honestly can't believe this place is still in business. I came in expecting a simple manicure and left THREE HOURS later with lumpy nails, TWO bleeding fingers, and a deep sense of regret. They clearly had no idea how to fix their mistakes. Every time I pointed something out, they just piled on more polish, making it worse. By the end, my nails looked like they'd been painted in the dark. I finally had to just leave because I couldn't take it anymore. And yes, I still had to pay for this disaster. I'm now planning to report it to my credit card company. So, so, so awful. Save yourself the time, money, and pain, literally, and go anywhere else. read more

DLi Nail - Nail Salons Near Me - New York, New York

Second time here to get powdered dip nails. Today Lala did an amazing job of French manicure powdered nails. Clean environment and everyone is very friendly. read more

DLi Nail - French manicure powder dip nails - Nail Salons Near Me - New York, New York

I keep giving this place second and third chances because the work they do is great but every time the customer service has been horrible. I went in during my lunch break to get a polish change and was the only customer. instead of helping me a group of employees stood around chatting together until I finally got up from the chair and left after 10 minutes. after the second chance, they wouldn't sign my rewards card because I "didn't pay enough for a service" (whatever that means) since they set their own pricing? will not be returning. read more

I've been a customer for a few years now bc they are close by. I've noticed a huge deterioration in their gel manicures. They start chipping 24 hours later! This happened to me this past week. Went in on Monday and had a gel manicure. Saw a small chip on Tuesday. I went back and they applied more polish to the chip area. But then on Thursday another nail chipped. This is how it always is there. My pedicures are fine but I would go somewhere else for a manicure (gel or regular as I've had bad experiences with those too which is why I switched to gel). They are v nice in there but whatever they are using isn't working!! read more

DLi Nail - 3 days later and one peeled right off - Nail Salons Near Me - New York, New York

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I've been coming to this salon regularly, but after my most recent experience, I won't be returning. I made an appointment for a manicure for myself and a pedicure for a friend. When we arrived, they told us to come back in 30 minutes. We returned as asked, but my friend decided to get a massage instead of a pedicure. I waited 20 minutes, only to be told that because she didn't get the pedicure, they wouldn't take me--even though I had made the appointment specifically for my manicure. When I asked why, they told me you can't make reservations for manicures. But when I called later, they were suddenly able to schedule me for one. The staff was incredibly rude and dismissive throughout the experience. It was unprofessional, frustrating, and made no sense. I've supported this business for a long time, but I won't be back. read more

Lala did a powder dip mani. Horrible. Do not recommend. Will not be going back. Took two hours and looked terrible.

Would never go back. I didn't have hot water in my pedicure tub and the service was mediocre. The woman doing my pedicure put in no effort to scrubbing either. read more

I started coming here when my regular nail salon was sold, upon the recommendation of a friend. I have gotten 2 powder manicures here so far, with 2 different technicians, and I have been pleased. Very friendly service and the place is very clean. I will continue coming here for sure. read more

Man I hate to do this. It's such a fallacy that Yelpers only write reviews when they're mad. Whenever I have an awesome experience, I write the review while still sitting at the business or even on my walk home because I'm so excited to brag about them. And as for negative reviews (anything less than 3 stars), I am in the fetal position for weeks trying to decide if I write about my experience or not. Rewind to 3 weeks ago, my boyfriend was sweet and got me a gift certificate here for a manicure, pedicure and 20 minute back massage. Positives: they follow Covid measures very well! I was so pleased to see all the plexiglass, social distancing, proper mask wearing and consistently sanitized space. Also liked their high-tech pedicure chairs with quality massagers built in. Negatives: Overall very poor service. Here's why-- 1) Terrible application of nail polish on both hands & feet 2) Poor interactions with customers. Ex: I picked out my pedicure polish color and she said Ewww and handed me a new color. Very rude. 3) Unsatisfactory job done. I came home with the same rough bottoms of my feet as I came in with! Literally the exact same. I posted photos to show. Which has never happened to me after getting a pedicure before. 4) The polish on my manicure was uneven and didn't cover the entire nail on several nails. My cuticles were left a mess as well. In my opinion, if I'm going to risk going to a salon during these times, I'm not asking for you to roll out the red carpet. I'm just asking to get the job done. It's great they follow Covid safety protocols (likely better than every other salon in the UES) but if my hands and feet look the same as before I came in, you missed the mark big time. Very surprised at my negative experience due to all the other great reviews. Maybe the technician doing my mani and pedi was new? Still training new staff? Maybe so. But I'm never returning. read more

DLi Nail - Very big and clean inside - Nail Salons Near Me - New York, New York

When I saw the space that was formerly Spruce & Bond was going to be a nail salon, I was less than thrilled. Just what the UES needs, another sub-par, pricy nail place. I was happy to see that I was wrong. This salon is conveniently located, super clean, very friendly and does a bang up job on my nails. All safety precautions are taken here, I felt as safe as I could getting a manicure. What was an especially pleasant surprise is that one week later my nails looked as fresh as they did on day one. Granted, I use my own polish but I always use my own polish. I will definitely be a repeat customer. read more

DLi Nail - My nails. What makes this picture different from other manicure shots is that this manicure is ONE WEEK OLD and it still looks fresh. - Nail Salons Near Me - New York, New York

I've never had a bad manicure or medicure here. They never rush the service or do a sloppy job. Always clean inside. Summers can get warm inside because there is no AC and only fans read more

Only 5 days and my nails are broken the gel is super thick and also they cut my finger with so much filing. Don't waste your money at this place. I wish I never went there. I feel like I threw money in the trash. read more

DLi Nail - Worst experience - Nail Salons Near Me - New York, New York

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This was just the PERFECT Nail Place My Favorite Thanks!!! I loveee the vibe of the area. It's so vibey and I think it's truly a perfect place. I love this area great service read more

Always nice, great mani pedi and massage! My favorite place to go in the area. Only downside is it could get too crowded around 5-6pm so can't walk in without appointment. read more

Very friendly and my gel manicure lasted 4 weeks without chipping! Also lots of colors to choose from.

This is my go to nail salon! Everything is always so clean and the staff is very friendly. They have a great selection of colors. I love how they include a free 5 minute massage with your manicure. read more

I used to be a regular here but they really have stopped caring about their customers. I made a last minute appointment and they told me no problem come in. I ended up waiting almost 30 minutes for my pedicure. I had to get up barefoot and ask how much longer. Then after my pedicure my manicurist abandoned me and I was sitting for over 15 minutes wondering what was going on. Multiple people made comments to me about how patient I was being. At the end I mentioned waiting around for 40 minutes and is there was anything they would do for me and they essentially ignored my request multiple times. I will not be a regular there anymore. read more

This nail salon is full of thieves. They take advtange of people and over charge for unclaimed services and products. The worst in the neightborhood. Especially when young girls go, they overcharge. What is in the wall is not what my daughter was charged. I will report them to the better business bureau. read more

Recommend making an appt and being on time if you are on a time crunch. This spot always gets a bit busy. Got nail extensions and was pleased - initially - when ai got it done because the nail tech was v detailed. However, two days in, one thumb nail broke off. Had a feeling bc there was substantial space left in-between my natural nail and extension tips. Queue 8 days later, the other thumb nail breaks off. Not a horrible nail shop and they have reasonable prices. However, I would not go again for extensions. read more

I got a manicure and pedicure since I was running an errand nearby. The service was the bare minimum and my nails chipped within one day, i go weekly to other places and this is my worst in years. I never write reviews but this was so bad I had to speak up because the store looks so cute and the service doesn't match at all. So disappointing. read more

The salon is nice, staff was friendly but not worth it. I get gel pedicures regularly elsewhere and they always last a month. I spent $100 on a gel spa pedicure which is over priced as is. 2 of my gel toenails chipped fully off within the first day. 2 more by the next day. I had to go to one of my regular spots and get them redone. I definitely wouldn't recommend a gel pedicure but can't speak on other services. read more

This was the thickest dip I've ever had. Such a bad manicure. I even asked for a few of the nails to be fixed and this was the final product. Will never go back read more

DLi Nail - Nail Salons Near Me - New York, New York

Once this place opened it beat the distance and prices of my regular nail place. It took me a while to find a good technician but now that I have it's the only place I go. They have a lot of workers so easy if you need something quick and don't have an appointment. I go for spa pedis and powder dip nails but they also do gels, tips, or just regular manis. read more

Just wanted to start off by saying how pretty it is inside this salon! I came in to remove my acrylics & get a clean no polish manicure. Lisa did an amazing job, it was very fast & neat. The shape was so pretty & elegant on my hands. I really appreciate her work. Definitely will be coming back again. They also take card!! read more

DLi Nail - very neat & clean manicure by Lisa - Nail Salons Near Me - New York, New York

I came here after over a year of my nails being neglected. I avoided nail salons from the get go due to covid and boy was I CRAVING a good manicure and some cute color on my nails. My gal pal thankfully felt the same way. This place had just opened up around the corner from me and I had been eager to give them a go so we hopped into it. I got a gel mani and a regular pedi beginning of Feb and I am NOT kidding you - my pedi is still there (granted, with a few chips, but not much!). My gel literally never came off - I even cut my nails after 3 weeks because they were getting too long for my comfort and the gel stayed on like champions. I am SERIOUSLY impressed. I don't know if they use super glue or what, but BRA.VO! I will be going there again this week bc I just got engaged and need my nails on point for the rest of my life now. Thank goodness, they're next door. HIGHLY recommend! read more

Beautiful work! Nice technician. Clean salon. Nails are perfect! Will definitely go back. Also great back massage. Fair prices. read more

DLi Nail - Nail Salons Near Me - New York, New York

Noticed this was a new salon so I figured I'd try it out considering I work on the UES and I must say I loved how my nails came out. Staff is very nice and the salon is kept clean, very relaxing setting. read more

DLi Nail - French gel manicure. - Nail Salons Near Me - New York, New York

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Gel mani lasted less than 10 days. They fixed one. The rest (other than one) came off 2 days later. They fixed them again but another one came off. Sarah who runs the place is great. However, I don't know what's going on with this place. The quality has gone downhill which is sad. I think the workers are unhappy and disdainful and it's showing in the results. read more

I got these done yesterday and they have already all began chipping off. Gel manicure should not chip, very unsatisfied read more

DLi Nail - Nail Salons Near Me - New York, New York

If could, I would give this place a -0 I would immediately with no delays. After sitting for about 20 minutes, they tell me they're not available or I could come back in another hour or so. The level of communication was so off that I would not recommend anyone to this establishment if you see it run away immediately and don't think twice read more

Waste of time and money. Takes forever, very expensive and horrible quality. Dip nails were falling off within a week and a half, got them done twice and it happened both times. Tried gel and it was the worst nail job I've ever had -- crooked, bumpy and super rough paint job. Looks like I did it myself. Now I have to pay more money and spend more time going somewhere else to get these taken off and redone. Unbelievably frustrated and very disappointed. I gave it three chances and I will not be back. read more

Love this salon. Consistently good quality, long lasting. Pleasant and kind staff, generous with walk ins. Clean and enjoyable.

I came here for my wedding mani-pedi and I had a great experience! I got in right away without an appointment. Long story short, I needed them to give me fake toe nails for me & they did a fantastic job. If you haven't seen it done (i hadn't) it's crazy how far technology has come. Anyway. Mimi & Evie were wonderful. Evie did my manicure as well and created a pink ombré nail with DIP. she's an artist and took so much care to make sure my nails per PERFECT. Amazing experience. read more

Excellent service! Very professional and friendly. Helped right away. I will certainly return again! read more

DLi Nail - Great variety of colors and service! - Nail Salons Near Me - New York, New York

I've tried a few place since the UES and haven't really been overly happy. So, I wanted to try a new spot and I am glad I came here! I got a pedicure and SNS powder manicure and both look great! The technician took great care to make sure my nails looked perfect. She even compared all of my nails to make sure they were the same length and shape. Will definitely be a repeat customer! read more

DLi Nail - Nail Salons Near Me - New York, New York

Went in for a powder manicure. Very clean, friendly, timely, and COVID-conscious staff. For example, someone was wearing their mask incorrectly and I asked to not be seated near them. Two nails of mine chipped within 24 hours and one actually broke. Normally that would be enough for me to give them a low rating but they were kind and apologetic and fixed it (including a silk wrap on the broken nail) for no charge. I'm sure it's a rare occurrence, but I wanted to share since I know just getting it fixed isn't always possible for folks. read more

Soooo cute! And the ladies are so lovely! I worked with Anny and she was so sweet and very meticulous! I highly recommend.