I knew Nick was different right off the bat. Of all the people I reached out to, he was the only…read moreone that tried to help first, instead of just throwing a Service Fee at me. He did his best to troubleshoot over the phone, but once I hit a road block, I just asked him to come out to fix it. He was prompt with scheduling, and got me in the same week. He even offered to come out sooner but I couldn't because of work. I was having issues with an error code the hot tub was giving, and Nick was able to pinpoint it to one of two errors while troubleshooting. He tried the cheaper fix before going into the big fix and luckily for me, it worked! I was very pleased with his prompt service, professionalism, and extensive knowledge and experience in his field. The cost was still low due to his diligence, and now I have my Jacuzzi back!

Reached out to Nick over the weekend for a repair on my pool heater. Nick responded very quickly…read moreand was at my house on Monday giving me a quote on repair cost and a new heater. By Tuesday morning we had a brand new heater fully installed and working great. Thank you Nick for your prompt response and quick service. Highly recommend Nick for any pool and spa repair. Thanks again!

PhenomePool has been servicing our pool and equipment since he started- we were one of his their…read morefirst accounts. Solly is and has always been amazing! Carlos our pool tech is great! He is friendly, efficient & knowledgeable. I would highly recommend Solly and his team (and have recommended them to many friends). I love that they offer automatic payment as well !!! Keep up the good work guys !!

I've had a problem with air getting into my pump. Been trying to figure it out for way too long…read more Gave up and called Phenomepool (based on other reviews). Brendan came out, figured it out in 10 minutes (replaced a valve seal), charged a very reasonable fee. I will use them again.

No question that K2 Pools is a 5-Star, top notch company. Everything from all communication being…read moreprofessional and timely to the service they provided it - was all superb. Jason did a fantastic job not only fixing an obscure part on my old filter (meaning i don't have to buy a new one yet), but charging a very good price. His work quality was excellent and provided a great deal of additional help and advice that went well beyond the job he was paid for. I cannot recommend a company more highly than K2 Pools and appreciate their total professionalism. I will no doubt call them first for any pool repair, upkeep and even electrical needs in the future.

When my previous pool guy retired, he suggested Eric at K2 and even brought him along on his last…read morerounds so I got to meet and talk to my new guy before I lost my retiring guy. I was comfortable w Eric, had good communication with him and all his crew, and have used K2 for years now.

Friendly, knowledgeable, and on time. It's like i have a new pool in few hours. Response time is…read moreexcellent. I have a pentair system and they know how to operate it in and out.

**I read somewhere they are under new ownership, so that would explain the downhill service. This…read moreis the newest review that they earned** *And also - NEVER PAY IN ADVANCE! A REFUND IS IMPOSSIBLE IF THEY ADMIT TO NOT BEING ABLE TO DO THE REPAIR! On an early Saturday morning, I had a union split all the way around on the outlet of the pump during the priming. I thought I was specific in my description but they wanted $750 to fix it. A bit too much. I should have hung up then but they wanted to see a picture of the damage, so I uploaded that and they lowered their price to just over $250. Still a bit too much, but I agreed to it. They said it would be later as they did not have access to parts, which I already assumed that much and agreed. I unfortunately decided to pay in advance so they could make a quick fix the following week. Mistake #1. Monday arrives and they call me saying the fix they intended won't work because of the thread pitch. This was using a split nut so nothing had to be cut. They offered a refund during that call or they could cut and reassemble the fitting for an additional $200. I asked for a refund. They agreed and apologized. I then received a call from them about 20 minutes later while I was driving to the pool store and Lowe's to get what I needed. I ended up buying a new check valve with the same threads. I contacted them and they said they apologized again and said they would honor the original quote, but I told them I was already in motion on the repair and asked them to proceed with the refund, to which they 'Liked.' 10 Business Days later and no refund has been issued. I contacted them through Yelp and they stated they would "doublecheck" it and make sure it went through." 3 days later nothing is moving and they have not contacted me via any messaging medium that they are on top of it. **Update- They claimed they could not refund me through a USAA credit card and offered to drop off a check. I agreed to this past Monday and they agreed. Here we are on Wednesday and nothing was ever dropped off. Next to last update - They ghosted me. Having to file a dispute with the credit card company. To think I trusted the folks at this company.

Was referred to E & A Pro Pool Service by a neighbor over two years ago and I am so happy to have…read moreAbraham servicing our pool. Day 1 he asked for and read all of the owner manuals for our pools so he could really learn how to best service and maintain our pool. Weekly he tests and treats our water, cleans out the pool and filters every few months, and when issues arise he troubleshoots and gets us back in business so my family can enjoy the pool. I cannot recommend E & A Pro Pool Service enough and am very thankful to have such a consistent and knowledgeable pool partner. If you need a pool pro, here's your chance to take advantage of a proven track record, cheers!

I needed a pump replaced that was over 30 years old. Abe quoted a great price and made sure that…read moreeverything got cleaned up properly, including the deteriorated base under the pump and the electrical conduits. I knew there would be electric and jandy valve change orders, and he found them and the price was very reasonable. Overall very happy with his work. He also fixed my pool sweeper when another company, who charged me quite a bit, (almost) fixed it. One of the axle rods for the gears slips out occasionally. Abe was able to spot that and had a fix for it. Well done!

Beau repaired our pool solar system leak in a professional and quick manner. He athen checked the…read morerpms of different modes on the pool pump because he heard the sound of the pump as being overly high pitched. Beau discovered the electrical panel needed upgrade to 220 with connecting pole which our electrician did for us. I highly recommend Beau for pool, pump and/or s olar repairs.

We need a new pool service company. I called and talked to Beau. He said he would come out the next…read moreday to give a quote. Nothing happened. Called once more and no response. I called another company and they came out within 24 hours, gave me a fair quote and we hired them on the spot. They started 3 days later. I do not know how to reply to Beau's response to my review, so I will add to this one: Beau-You need a lesson in good manners. First off, I spoke with you in person on December 28. You said you would be able to come out on either the 29th or the 30th. When I heard nothing from you, I called on the 30th and left a message. More importantly, if you don't know who I am (?), how could you even say that "you have checked with several pool businesses and I did not pay for work done"? Totally a lie on your part and you should be ashamed of this statement. Your reviews were all excellent which is why I called you in the first place. If you want to continue to get good reviews, you better clean up your act. Happy New Yea Since I cannot reply to Beau's pool service response, I will answer here: Beau your response is bordering on libel. You should be very careful to offer false claims against someone just because you screwed up and are not man enough to admit it. Like I said previously: your reviews were excellent, which is why we called you to begin with. Now is the time for you to look yourself in the mirror and say "I have to be more honest to protect my reputation". Doubt that will happen though. I sincerely hope that you will learn from this and treat future potential clients with respect and honesty.

Our family had a great experience with CCW from the beginning to the end of the project…read more Planning with the Design Team was a great insight into what our backyard could become. It only got better when the CCW team came out and shared their ideas and was able to paint a picture of paradise. Communication was always given, from the unfortunate product delays or good news of being ahead of schedule. We were given a heads up for everything, be it from a phone call, email or text. The Owner goes above and beyond to make sure the design and construction is of great quality and is super knowledgeable. The quality of the coping, tile, plaster is beautiful! A True resort!

A few years later and we are still loving our pool!! Thank you to this amazing team. Since this…read moretimeframe we've worked with other contractors and NO ONE else can compete with the level of service and knowledge.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

I have used Pure PWR pools on and off for different things over the past maybe10 years? They are…read morewho I call first when I have a pool problem to see if it's something the do. I call them first because I have total trust in them as competent and honest. It feels so good to know you can call someone who will not try to upsell and literally try to find the option that saves the customer money. Many businesses just want to make the maximum profit when actually working in the customers best interest is what brings the customer bank and gets them referrals. Than you Pure PWR pools for the piece of mind.

A couple of years ago I had Pure PWR Pools install a solar pool heating system, and I wrote a…read more5-star review. They did a great job and it has worked well. The company that manufactured (and guaranteed) the rooftop modules, Fafco, went out of business last November. My warranty was with Pure PWR and not Fafco, so I wasn't worried about being left in the lurch. A couple of weeks ago one of the Fafco panels sprung a leak, and I called Pure PWR to deal with it. They sent out a repairman who fixed the problem without needing to replace the damaged panel. Pure PWR didn't charge me a penny for this, because they were honoring their warranty. I'm updating my review here to say how impressed I am with how well they honored their warranty even though the deck was stacked against them. They could have waved their hands and mumbled something about how it wasn't their fault -- which it wasn't -- but that's not what they did. They honored the warranty, fixed the problem, and didn't charge me anything. Yay for Pure PWR Pools.

On-time fast and accurate. Very responsive and flexible on time and dates. Would highly recommend…read morethis company.

Lee responded to me within 15 mins of me requesting quotes to fix my pentair heater. He not only…read morewas able to inspect my heater within a few hours of the request but he was able to fix it as he had all the required parts in his truck that was needed. He was honest explained everything so someone who doesn't know pool system was able to understand. Best of all I felt he had fair prices have excellent customer service. I will use them again if I ever have any pool concerns l.