Kim is the best!!!! She will go above and beyond taking care of your fur babies!!! Even sends you…read morevideos and pics so you can see how they're doing which makes you feel so much better about leaving them! Look no further, trust me, she is the one!!!

There is absolutely no one else i trust more to care for my pup! Kim sends several pics each day…read morewith status updates and her home design keeps pups in mind! My dog cannot wait to get inside and begin playing ! He is usually pretty needy, but doesn't even look back to see if I'm still around when i drop him off at Nitro!

Bought my first Bouvier here 36 years ago. Dr. Keith Taylor was the most caring and competent…read moreDoctor. Now on my forth Bouvier and although Dr. Taylor has retired I remain a loyal customer. The new staff and Doctors are a example of Dr. Taylors care. He did not just turn over his practice he made sure the future of ROCKWALL COUNTY VETERINARY CLINIC would keep the level of care he had built. I have only good things to say about all the staff and the Doctors who have attended to my Bouvier's. Recently I lost number 3 due to cancer. The care and compassion of everyone there was heart warming and so appreciated. Now on Bouvier number 4 and will only bring him here for the very best of care. Tp all at ROCKWALL COUNTY VETERINARY CLINIC THANK YOU . Doug Chambers

Terrible...completely incompetent. We gave them multiple…read morechances since all the reviews are great... 1) Entered dogs name incorrectly - they spelled it as BISQUIT. We informed them it was spelled wrong and they 'corrected' it as BISKIT... 2) We brought a sample in containing a worm and asked them to look at it. They called back and informed us that the sample tested negative. We were confused and asked for clarification on what exactly was tested? They said they didn't find anything. We reiterated that we brought in a sample containing a worm so how would there not be anything found when a worm was in the sample? They said they would go check again, and called back and said 'yepp there's a worm and 3 parasites'... 3) Called and they were confused because there were two dogs with the same first name and last name but spelled differently. We informed them that yes, that was your staff that incorrectly spelled her name TWICE so they ended up making two separate accounts which lead to confusion on their end anytime we called... 3) Fast forward about 6 months later, we received email reminders for her checkup. We called to make an appt and was told there was no record for a Biscuit in their system.... so how are we receiving emails? We have been there 4 times how are there no records? Receptionist got extremely rude and kept asking 'are you sure this is the right vet?' after we informed her for the 3rd time this was the correct vet, we have been there multiple times, and you are the one sending us emails. We told her either name it could be under and she continued to tell us there was no record but that someone with our dog's name did have the same last name, but a different first name... the spouses name was also the same name we had given them...the same phone numbers and the same emails....but you couldn't 'find it' and had 'no record?'.... 4) Told them we are done with this vet and their incompetence, and asked them to send over her records which we still have yet to receive.

Cara is mild, patient and simply knows her stuff. Our dog is a new rescue and has no trust in…read moreanyone and just wants to bark his little head off. Cara told us in advance that she would be ignoring his behavior as she talked to us. She brought a pocket full of treats and in a matter of minutes had him quiet. We are looking forward to her coming over for a full day soon. I feel lucky to have found her!

Cara is a lifesaver! I have such peace of mind that my pups have someone to come in, play with…read morethem a bit and let them out for awhile when I'm working. I love she sends me pictures of my dogs everyday! If you're looking for someone who is reliable and trustworthy, Cara is your answer! Cannot recommend her highly enough.

Kitty-Winks is the kennel everyone should desire to board their fur-baby! My fat cat, Cupcake, was…read morethe least stressed that she has ever been after leaving a place where I needed to board her. Stacy, the owner, loves cats and spent quality time with Cupcake. Stacy treated her like she was her own cat. I admire Stacy for looking out for Cupcakes diet and water needs as well. I relished receiving the pictures and videos she sent to me also. I was convalescing after my total knee replacement surgery at my sister's home; she has a big dog who isn't familiar with cats, but it all worked out so well. Cupcake even had a flatscreen TV in her room to provide entertainment and noise, as I do whenever I have to leave to go out for a few hours. I am so elated I found Kitty-Winks! I will go back to Kitty-Winks any time I need to board Cupcake! In addition, the kennel rooms are large and so clean! Thank you, Stacy; you and your kennel are the very best!

We boarded our rescue cat, "Dee," at Kitty Winks for a whole week when we went on vacation and we…read morecouldn't be more pleased with the care that she received. Stacy shared pics of Dee during the week and it looked like Dee was having more fun than we did! Would highly recommend Kitty-Winks for your cat!!!

dude. Don't go here.I don't like a lot of things but animal neglect is something I really don't…read morestand for. I drive past this place everyday and these poor dogs are always outside. It's like 100 degrees and they are just stuck in these kennels. I have seen reviews saying their dogs have burns on there elbows and body. There's your answer ladies and gentlemen. Also, saw one review that said they didn't give their dog the right dosage of medication. UMM... WHAT?!? WHAT DO YOU MEAN ITS NOT A GUARANTEE? I'm begging you. Don't go here. Or 'camp diggy bones' you need to step up your game. That's complete bs.

Please do not board your dog here. Kennels are outside, with no privacy or temperature control.read more

We love Frankies Paws and Play. Before we had used a more nationally known chain that was cage free…read moreboarding, all-day play. The people there cared about my dog but they always came home wreaking of urine. Ace always comes home smelling fresh and clean. Frankie posts daily photos and videos and you can really see how calm and relaxed the atmosphere is. Ace is always so excited to see Frankie and seems a bit sad to go home lol. Frankie trained with Cesar Millan and she really helped Ace with his separation anxiety, leash pulling on walks, and potty training. I feel better knowing Ace will be with Frankie during the day while I am away.

Amazing experience for our dog Bodhi. We were referred to Frankie by a friend so board our dog…read morewhile we were out of town and it was a great decision. Frankie crates a warm and inviting environment allowing dogs to be comfortable while engaging with other dogs. Consistent updates were made via both IG and text and we never had a worry while we were gone. You can tell her passion for animals runs deep and she's a spectacular trainer as well. We cannot wait to use Frankie again - we know Bodhi is already looking forward to it.

I moved to Fate in Feb 2026. My dog was born with a severe and deadly heart murmur. I have been…read moretaking her to Animal Hospital of Fate. The vet doesn't seem to understand how bad her situation is. He keeps giving me false hope and charging me for visits and over 5 different medications. I took her in because I know she is dying and she is in pain. He, yet once again, gave me 3 more medications and she is still dying. He is just taking my money when my baby is dying! I ordered one more med that I had to pay for in advance and have yet to be told it is ready to pick up and it's been 3 days, I call daily only to be told it isn't in yet!!! This Veterinary Clinic is the worst and ONLY WANTS TO CHARGE YOU MORE AND MORE!!!!

Zero stars if I could. My dog is potentially dying AT THIS MOMENT and the RUDE night management…read moresaid I would need an appointment for an emergency. I wanted my dog to go back to his normal pet hospital and I cannot believe I ever allowed him to go there. 0/10 I'm sure other staff is great but the rude ass lady on the phone needs to be fired IMMEDIATELY.

My dog is my best friend, literally. But I travel often and need reliable care for him. He stays…read morewith a family for longer stays but comes to ponderosa if it's just a night or two. He's been coming for the past two years and we've had nothing but great experiences. The staff know him, he always comes home bathed and well cared for. I pay the extra for the boarding bath but it's worth it and I love having him back healthy and clean. I wasn't prompted or incentivized to review I've just been taking him for so long and realized I know longer have any anxiety about dropping him off so this is my way of saying thanks! Great job Ponderosa!

We have taken our dog here 3 times, and 2 out of 3 have been terrible experiences. I guess it's our…read moreown fault for not learning after the first one. The staff is friendly and good with pets, but our dog has gotten a respiratory infection twice after boarding here, and to add insult to injury, a terrible case of fleas. There is a bad smell in the lobby, which makes me worry they aren't properly disinfecting the space. We won't be returning and hope to inform others about the risks of boarding here. We spent almost $1000 trying to cure our dog's infections, one of which nearly killed her. Please read the rest of the reviews and realize this is not just a one-off bad experience.