I've been bringing my dog here for a few years now, and overall it's been a bit of a roller coaster…read morewith some staff turnover over time. There were moments where I honestly considered going elsewhere, but I've continued coming back and a big reason for that is Jasmine. She has been consistently exceptional, and you can tell she really listens and cares. Just incredibly knowledgeable, patient with all of my questions (even when I have a lot of follow-ups), and has always taken the time to address any concerns I've had. She's made a huge difference in my experience here and is a big part of why I trust leaving my dog in their care. Also, Damaris and Katie deserve their flowers too! They also work at the front and are always welcoming, attentive, and genuinely kind. Their energy also leaves you confident in dropping your cub off and going about your day. Most handlers in the yard have also been wonderful from what I've seen. At the end of the day, this is the only place I fully trust with my dog. I feel confident he's safe here, and while I appreciate having cameras available, I don't feel the need to constantly check them, which says a lot.

It pains me to write this "needs improvement" review because we've trusted Bow Wow with our dog,…read moreBeef, for several years and, for a long time, had positive experiences. Unfortunately, over the past year, we've experienced several concerning issues. During one boarding stay, Beef returned home with an injured paw and what appeared to be a significant allergic reaction on his muzzle and face. We were not notified of either issue while he was in their care. Later, I began noticing problems with his feeding instructions. On multiple occasions, food was left behind when I picked him up, which is unusual for my dog. I initially assumed these were isolated incidents, but after reading Yelp and Google reviews, I realized many other customers were reporting similar concerns involving communication, feeding, and overall care. I was also troubled to learn through public reviews that a dog had escaped and was subsequently killed. As a pet parent, that information was alarming and raised questions about the safeguards in place to protect the dogs entrusted to the facility. To their credit, the facility now has a new manager and the district manager did eventually provide a detailed response to many of my concerns. However, one of the most consistent issues has been the lack of timely follow-up. In my experience, it often takes multiple calls, emails, or weeks of waiting to receive answers. I am hopeful that the operational changes currently being implemented lead to meaningful improvements. My goal in sharing this review is not to discourage others from using the facility, but to encourage greater transparency, communication, and accountability. As pet parents, we are trusting these facilities with members of our families, and we deserve confidence that our concerns will be addressed promptly and that strong safeguards are in place to keep our pets safe.

We are very pleased with both daycare and boarding. Flopsy…read moreloves it, and the staff is helpful. Dogs play freely and get lots of exercise. Good amount of staff watching the dogs. We can go out of town knowing our dog is in a good place and having as much fun as we are.

What a wonderful place to be! If only they had a similar place for humans...oh wait - they DO!…read moreActual resorts! One of my colleagues first told me about this place as she has a boxer and she shares that her dog just absolutely thrives at the resort. I have a pit bull mix terrier and I thought I'd give it a shot! Cageless? Lots of places for my puppy to roam? Yes sign us up please! I brought my pup for an evaluation, got to learn more about the resort, toured the facility and then brought her back for another evaluation cause #separationanxiety. Her not me! I watched her on the webcams (so many!) and she did great! Lots of shade options for her and lots of pups for her to be around. It was nice to see her socialize! She passed and I felt really great about her experience. Upon arrival and departure, all very secure. The team was great and I can't wait to see how she does after her first overnight experience. Thanks for a great time!

I absolutely love the daycare at Pet Rush Inn. Coco is my soul dog, and I don't easily trust people…read morewith her, but I trust the staff here completely. When I first started taking her, she was extremely anxious, but with time she's adapted and absolutely loves it there now. They know how to handle dogs, the environment is structured and supervised; not just dogs in a giant room unsupervised. She gets real care and attention. She runs up to Priscilla and Daisy with kisses and I can go to work knowing she's safe and having an amazing time. I also love that they do cute activities like pool time and post Instagram stories throughout the day so I can see what's happening. If you're looking for daycare, boarding, or grooming, definitely give them a try. You won't regret it.

We're big pet lovers, and Pet Rush Inn has been such a great find for us. We've been dropping our…read moredog S'mory off here for doggy day care, and she absolutely loves it. The moment we pull up, she's excited to see the staff and can't wait to play with the other dogs, which honestly says it all. The staff are always friendly, helpful, and genuinely accommodating, and you can tell they really care about the dogs. It gives us total peace of mind knowing she's happy and well taken care of. They also offer boarding and grooming, which is super convenient. On top of that, the location right off the 5 freeway makes drop-off and pickup quick and easy. Highly recommend to any dog parent looking for a place their pup will truly enjoy.

Closest thing to Disneyland for dogs! Just a magical place to keep your loved one and the second…read morehappiest place on Earth.

I would not recommend Puppy Island based on my experience…read more I've boarded my dog here multiple times, and both times she came home with an eye infection. This most recent stay, she was extremely dirty--her fur was greasy, she smelled strongly of urine, and she looked like she had been living in an unclean environment. Before boarding, I asked if I could see the kennels and where the dogs sleep, but they refused to let me. Looking back, that should have been a red flag. They always ask if you'd like to pay for a bath before pickup. This time I declined because of the extra cost, and when I picked her up, it became obvious why they push that service. A dog shouldn't come home filthy simply because you didn't pay for a bath. After one bath at home, her eyes were already much better within a day. I won't be bringing my dog back, and I would not recommend this facility.

My dog loves this place! Arnoldo is so good and helpful we use the dog resort whenever we go on…read morevacation and never are worried.

Amazing service! Very nice people, take very good care of my dog. I feel comfortable leaving him…read morehere and not worry. It's his second home now

This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.

I recently had to board my dog because I had a day trip. Even ClaudeAI said they were the best and…read morethey lived up to the hype. The whole crew is so accommodating and nice its amazing. They understand pets are family. I am going to board him with them over Thanksgiving. 2026 review.

We have been taking our black lab here for about two years now for boarding and they are always so…read moregreat. My husband and I travel quite a bit and it's so nice to know we have a safe place to leave our dog while we are on our travels. Destiny is always very responsive and they are able to take Tucker even on a very last minute notice. They always send pictures of him playing in the yard and you can also ask for updates throughout the stay. They are also one of the most affordable overnight kennels in the LA area. They are open 7am - 7pm which makes pick up and drop off. I could not recommend them more!

Adriana is simply amazing. I found out about her from one of my customers at the pet store I work…read moreat. I've used her three times now, and my experiences with her have been top notch. She goes way above and beyond what a typical pet sitter would do. I love getting her visit updates, complete with photos. My cats love her. She even offered to extend her visits at the last minute, when it looked like I was going to get snowed in at the Philly airport. Trust me, if you want to enjoy your travels with no worries about how your pets are doing, hire this amazing woman. She's worth every penny. Thank you, Adriana! :)

Furr Paws Only is the best! I have a very high energy dog so when I needed to find a dog walker, I…read morewas nervous I wouldn't be able to find anyone who can handle her. Then we met Adriana! From our first meet and greet, she put me at ease immediately. She's professional, knowledgeable and I absolutely trust her to take the best care of my dog. Not to mention Mia totally loves her! Scheduling and payments are super easy and she's very responsive to any questions or requests for visits. After every walk I get a detailed update with the cutest pictures from their walks. Best of all, when I get home Mia is happy and healthy. I would highly recommend Adriana and Furr Paws Only!

Just got back from the Dog Resort. Ollie is looking great and handsome. The staff is amazing and…read morealways does a great job with him.

A special shoutout to Bryant, who provided exceptional customer service. He was friendly,…read moreattentive, and went above and beyond to answer all of my questions and make sure everything was perfect. It's clear he truly cares about both the dogs and their owners. I highly recommend this resort to anyone looking for a safe, caring, and high-quality place for their furry family members. We'll definitely be back!

I have been taking my 2 Maltese to Amy & James for several years. They have been amazing w them and…read moreJason is incredible as well. They send frequent updates and pics. My babies have very different needs and personalities (one is elderly and has medical issues and the other is 3 but still acts like a puppy and is a handful). Both of them are well taken care of and happy whenever they go there (my younger dog cries all the way home whenever I pick her up to leave). I highly recommend this establishment for your fur babies!!

I have been very pleased with the lovely folks at Burbank Dog Sitters. My mini Aussie and…read moreCoonhound are 2 totally different personalities and have varying degrees of separation anxiety, but they have grown to enjoy going to daycare! What I really like is the very secured grounds and personal attention my pups get. It is a good feeling to have peace of mind, while mom gets some time to get other stuff done! Very appreciative.