Didn't charge a whole lot for a many toppings I had, but the constitution of the pizza was horrible. I would figure by getting extra sauce and s many toppings as I had they would've cooked it longer but the pizza was floppy and soggy, not cooked well enough. And even if, the pizza was only ok tasting. read more

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Placed an order over the phone with the new robot ordering. Order 1 personal Pepperoni. Recieved a founders favorite. (I'm allergic to banana peppers so I cannot eat it) got all the way home (which is my fault I should have checked) tried calling to ask if I could either get it refunded or remade on the entire drive over (called 7 times in the car never answered) (called 1 time in store to hear the phones ring they also did not answer.) talked to the cashier and was told that I could order a new pizza and that they can't refund or remake. If I could give 0 stars I would. This is the first time I have ever been compelled to leave a negative review in my entire life. read more

Donatos Pizza - 8 calls all unanswered - Pizza Near Me - Virginia Beach, Virginia

Good pizza fast service as well the large is a little small but it's so good it makes up for it

Stopped in for a working lunch & was pleasantly greeted by a gentleman who was just a joy to visit with. Customer service with a smile & good conversation (small talk) is a lost art these days but this Donatos certainly provided a warm & inviting atmosphere in a PIZZA place!!! Ha!! Pizza was an individual with pepperoni, ham, mushroom & I like how the mushrooms aren't raw like after baking but actually cooked. I ordered the "vegy salad" and I felt it wasn't just cafeteria like salad but a decent salad. I observed about 5 more customers come in & pick up orders and each one was greeted warmly & as if their presence just made this Donatos employee's day. Thank you for making a simple pizza lunch such a joy today sir! read more

Donatos Pizza - Pizza & Vegy salad - Pizza Near Me - Virginia Beach, Virginia

Great experience, great food, excellent customer service! I have never had a bad pizza from here.

The worst pizza spot ever. The only thing that was worth eating was the salad. The food was burnt. read more

Donatos Pizza - Calzato - Pizza Near Me - Virginia Beach, Virginia

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I'm glad a friend organized a dinner here. I have never heard of Donatos Pizza I was told they are a chain based from the west. Donatos has counter service you can dine in. They offer to go orders and delivery as well. They have a great menu with a great selection of pizzas. I ordered a margarita personal pizza with bruschetta instead of tomatoes. This was so good! Thin crust cooked perfectly, lots of cheese. The bruschetta was good as well. Everyone enjoyed their pizza. The owner was very pleasant, friendly he shared his story of how and why he made the decision to open a location in VA Beach. This location was very nice plenty of parking. Great place to bring a group of people. The restaurant was very clean. I will definitely be back even if it's to place an order to go. read more

Donatos Pizza - Margherita Pizza - Pizza Near Me - Virginia Beach, Virginia

We ordered a half and half pizza online (half mariachi beef, half hot honey- hand tossed crust). We also added a few boneless wings for an extra $5. Online ordering was a breeze and pizza was ready for pickup in 15 minutes. My husband picked up the pizza and said the guy at the counter was attentive and double checked we had the correct order. Pizza was absolutely fantastic. Husband and I demolished an entire large in about 8 minutes flat. Seriously considering ordering another pizza today. (Probably will). 10/10 recommend. read more

No sooner that I walked in Donatos Pizza for the first time, did I see the sign "Plant Based Pepperoni"! I am a vegan and whenever I find another area restaurant that caters to my palate, I get giddy with excitement! The cauliflower crust small pizza with vegan sausage and pepperoni nestled with onions, mushrooms, and pineapple is my go to pizza now. My husband had the ultimate pizza--it is like the kitchen sink of pizzas...it had a little bit of everything. A cold craft beer, breadsticks, and a salad completed our meal. Donatos is an Ohio thing--if you are from the midwest, perhaps you remember the name. Well, now it's a Hilltop thing too. I have found my pizza mecca! The outgoing, friendly owner was just the icing on the cake. He was funny, attentive, and engaging. It's refreshing when you find someone in the food service industry that is genuinely kind these days. read more

Donatos Pizza - cauliflower crust vegan pizza! - Pizza Near Me - Virginia Beach, Virginia

This is my new favorite pizza place in VA beach. They blew chichos out of the water! We got the classic 14 inch that made them famous and I can see why! Perfect thin smokey crispy crust. Perfect amount of full bodied red sauce! Awesome pepperoni that's crispy edges, but not dry. Great staff and fast service. read more

Donatos Pizza - a long table with white chairs - Pizza Near Me - Virginia Beach, Virginia

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I love Donato's!!!!! This Columbus, Ohio based pizza company has been my favorite for decades. When in Ohio it seems like there is a Donato's on every corner and that's great. The last time I lived there for 29 years and I always lived within delivery distance of a Donato's store. When I moved here it was hard to wrap my mind around there only being two Donato's locations in all of Hampton Roads. The first year I lived in northern Newport News while I was house hunting. The Donato's there delivered to me regularly and, since I was accustomed to that, I didn't realize when I found a condo in North West Portsmouth, that there would no longer be Donato's pizza delivery in my life. Oh no! Donato's is my absolute favorite pizza. It has been my favorite for many years and they never disappoint. Please put one in Harbour View so I can enjoy my favorite pizza more often. read more

Donatos Pizza - Thin crust sausage! Yum - Pizza Near Me - Virginia Beach, Virginia

My DoorDasher stuck my pizza in a backpack and drove it to me on a motorcycle. Crazy thing is, the manager at this location questioned this behavior with his staff after they witnessed this with their own eyes, said nothing, but held on to the receipt, telling me that he knew the pizza was coming back. On top of that, he said I had to order a pizza if I wanted a new one, and did not offer me another free medium pizza. No accountability!! Just know if you order your pizza from this location, they are not looking out for their customers. read more

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I picked up 2 pizzas yesterday, the works and founder's favorite. The pizza was tasty and looked good, but my husband and I were in the bathroom on the toilet with a cramping upset stomach shortly after eating the pizza. I'm not sure what's going on in the back because the front of the restaurant looks clean, but something on the pizza made us sick. read more

The pizza was really tasty. The only complaint that I could have was that the pizza is a little pricey and the staff didn't really great me or apologize for the wait for pickup. The pizza was very fresh, like the toppings themselves differ from other pizza chains because it tastes so much better. I would try this restaurant again, I would see what specials that they have at the time as well. read more

Food was good. Pizza was special made and was great. Salad??? Entree size was too small with brown lettuce.

Very great food and customer service , I would go in and ask for Anna she is awesome , I will be returning for her customer service and smile !!!! read more

1st time customer, HUGE pizza guy! Came in for lunch, full menu available but went with some great lunch options featuring oven baked subs and fresh-made HEFTY cheese bread, half orders available. Impressively clean lobby and dining area, modern and comfortable. Customer Service was the kicker. From placing order to receiving food was right at six (6) minutes and was amazingly delicious. Hot, tasty and filling. Left happy and feeling like I made the best decision possible for lunch in a high-traffic multi-option area. Don't sleep on Donato's (like I had until now)! I won't make the same mistake again!! Game-Changer! read more

Donatos Pizza - Italian Big Don 1/2 Asiago Cheese Bread - Pizza Near Me - Virginia Beach, Virginia

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Addicted to their pizza. No shame. Finally found a spot in the area to satisfy our thin crust craving and this place does not disappoint. We've only come during late night dinner so it's never packed but we usually observe a lot of take outs and pick-ups from Door Dash and the like. I'd like to try the many other items on their menu but I dunno, their pizza always screams to me. I know they offer regular crust but by default they do thin crust and cut into squares, which I love love love. I can usually share a large but I definitely can kill a medium all by myself. I call it life skills. Haha. Favorite toppings? Pepperoni, of course, and ham and pineapple.... Together.... On one pizza. Yup. Every now and then we'll get sausage and mushroom but so far these staples have not failed us. read more

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Visiting from the Midwest and wanted some pizza. OMG! Donatos Pizza in Virginia Beach is delicious, hot and fresh!!! The customer service is amazing. The owner actually came to the table and made sure everything was fine. I highly recommend eating here and can't wait to return. read more

If you are looking for a thin crust pizza, this place is for you! We came with my husband 20 min before closing for take out, the guy who placed our order was very patient. He told us how they are making their pizzas, what's the difference, what kind of pizzas we usually like. Menu is big, so we could use some help to decide) I couldn't choose between two pizzas, so he offered to make half and half, and it was amazing decision) We got half Chicken Spinach Mozzarella and another half was some other kind of chicken, but o don't see it in online menu. Anyway, it was delicious. And you could see that veggies were fresh cut, which is not so often with other pizza places) Now I know the difference!)) Atmosphere inside is so cute as well So, I believe we will come back there to dine in one day)! One bad moment - they forgot to give us dipping sauces for wings. But it's our fault too, we were so excited of the pizza smell that we didn't check the rest. So, just check your order before you leave) That's not a big deal. And I didn't really like the wings. I think they only baked it, without deep frying, so it's not really Krispy.. I mean, it depends how you like yours to be done!) Anyway, they deserve 5 stars! Pizza was Yummy We definitely will come back read more

Donatos Pizza - Pizza Near Me - Virginia Beach, Virginia

Just wow...I've probably passed this place numerous times while heading to the grocery store. I've said man I should try this place, it wasn't until a friend posted a picture of this pizza on Facebook. I knew I had to try it. The pizza was amazing, cooked perfectly, nice under crust. I will definitely be back to try more! read more

Donatos Pizza - Hot Chicken Pizza - Pizza Near Me - Virginia Beach, Virginia

Absolutely the worst pizza ever, even over store bought frozen pizza! Extremely disappointed The cheese toast pizza! Uuuuug! Wife and myself literally ate two bites and called it quits! read more

Absolutely my fav pizza place!!! The crust is thin and crunchy, pepperoni is crunchy all the time, which is how I love it, and service is great-they bring utensils and napkins and very friendly.. what I love about their pizza is that the toppings are from edge to edge. Soooo good and so addicting read more

I'd give this play a try again. The pizza look very good. I didn't eat it while it was hot, but I would definitely get it again. No complaints and the period sizes where to my liking. I would have liked a side of ranch or parm. I ordered from Postmates. I'd order pizza from them again like I said. I ordered for my son really. He made a good recommendation. read more

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Pizza was good, but did not like that they cut it in squares. Cheese bread needed more cheese. Wings were 6/10. Dominoes is better. Service was not good we ordered for pick up and we still had to wait 30 mins at Donatos. Over all place was clean and a good atmosphere. read more

The food is great here, but the young guy working at the counter during the workweek during the day has on more than one occasion been very rude and unprofessional. Mumbles any responses back to me, acts irritated you are there, and when he brought out my order I smiled and thanked him and he ignored me, I thanked him again and he just walked off and ignored me a 2nd time. What gives?? The manager/owner is very friendly however, very accommodating, but the service at the register has been poor enough times now that I think I will pass on eating here again. read more

Highly satisfied with my caprese side salad and margherita personal pizza! Everything was incredibly fresh and absolutely delicious! Very reasonable prices. read more

Donatos Pizza - Pizza Near Me - Virginia Beach, Virginia

This is our first time here and I must say we are pleased . We ordered large pepperoni and mushroom and some boneless hot wings . For those of you who like spicy , those boneless wings are so juicy and spicy , we will Definitely be back . So glad it's so convenient to our house . read more

Went here yesterday at 3pm waited at counter for 5 minutes Was not greeted or did I see an employees read more

This location is across the street from Whole Foods Market. My desire for pizza plus the fact that the cafe at WF has been converted into a storage place for deliveries brought me there. Opted for the individual size combo. Thin crust topped with sufficient portions of sausage. pepperoni, veggies. The tomato sauce was sweet. What was lacking was seasonings. Could have better with Italian seasonings. I chose to dine in because they do serve beer. Including tip spent $20. I did like the multi sliced pizza unlike the traditional 8 sliced triangle cut. Not in a hurry to go back but with this location being close to WF and TJ may return read more

I honestly had higher hopes than this restaurant could deliver. The pizza was, how do I put it, mediocre the best thing about it was the cheese, other than that it was something you can purchase at a grocery store and get better quality. The hot wings were a sad site, they were done but the skin had the texture of wings that weren't done. We also had to wait longer than expected because they lost our ticket . Maybe this was just a bad trip and there is more to them that meets the eye, but as far as I'm concerned, restaurants like this are one of the reasons people just say forget going out, and cook at home. read more

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Tonight was the second night that I had to deal with issues at this Donatos location. The first instance was about 2 months ago when a woman on the phone was giving constant attitude to the fact that my family and I lived on base. I then went to the restaurant to pick up my order and she told me that I gave her the wrong order (which would've been impossible because my husband is allergic to pepperoni). She proceeded to blow her breath and give me even more attitude. Tonight, Donatos told me, even though we haven't moved, their location hasn't moved and we have ordered from them over a dozen times, that we were out of their delivery radius and they could not deliver to us, especially because it was a busy night. They wouldn't even deliver to the exchange (sometimes drivers aren't able to get on base). We are currently quarantined an unable to leave our home, so this was something we needed tonight. My family has loved Donatos for a long time, but I will no longer be giving our service to this location. read more

Got the Chicken Spinach Mozzarella pizza and it was great, I would definitely order it again. My pizza was ready when I arrived so no wait was a huge plus. Clean place, friendly staff will eat there again. Unrelated to the food: I ordered take-out through the Yelp mobile app and fulfilled by GrubHub which was my only mistake. Donatos staff said it happens all the time so if you want to pick-up your order versus it being delivered by GrubHub don't do it through the Yelp app as Donatos had to cancel my GrubHub order. I was not charged anything extra by either party but was given the heads up to order directly through Donatos for take-out. read more

This is for the VA Beach location - well, I was a HUGE fan of Donato's pizza in Vienna, VA. LOVE their taste and such; however, here in VA beach it was rather bland and even my kid said "mom you cook better". The "skinny" pizza was pretty good for being a vegan crust and veggies. We ordered several types too, pepperoni, hot chicken, ham/pineapple, and the skinny. All were meh. read more

Nothing much open at the 11AM time so I took a chance . The sides are few and not much... but the wings were good. The pizza on the other hand is frozen , grocery store style. Topping ok, but you need a good crust, and this was not it. read more

Donatos is the best! They have a very special thin crust which gives the toppings the spotlight. It's definitely not an ordinary thin crust like what your used to. I also love their Big Don subs. Melt in mouth subs ! Also try their stuffed peppers! read more

Bad customer service can make a good pizza taste like saw dust. On two occasions I have ordered from Donatos a decent length before closing time, and both times I receive a call telling me that they won't be making my pizza because it's too close to closing time. Pardon me? If you have hours posted and your online system allows me to place my order, why wouldn't you honor that? Seems downright lazy to me. And this is coming from someone who worked in pizza places as an insider and a delivery driver. To make it worse, the management (Justin) was extremely rude to me when I expressed my disappointment, no apology or concession given for their poor system ...just excuses and attitude. He even suggested condescendingly that I come pick it up when I told him I was near by. No thanks, I'd rather eat DiGiorno. read more

Eh. Cheese bread was pretty good. The pizzas tasted like they could have been Red Baron. It just wasn't good to me. The cinnamon bread was pretty dry. Service was good. read more

We wanted pizza and came across Donatos, the food pictures looked so good we decided to give it a try. It was AMAZING. We bought a pepperoni 12inch, a chicken and spinach 10inch, Asiago breadsticks, and meatballs. Everything was delicious, it was made and delivered quickly. We will definitely be ordering again. read more

Love love love their pizza!!! We ordered three different options, salad, and jalapeño poppers. All the food was hot, didn't take too long to prep, and was delicious! We will be using Donatos again and again!!!! read more