Stay away from this company!!! I got a few quotes from different moving companies and Dose came in the cheapest. Marilee came to my house and estimated my job to take 2 people 8 hours for packing at $145/hr and 4 guys 7 hours to move us at $185/hr. Do the math and that comes to approx. $2450. She then suggested sending 4 packers to get it done faster. "I estimate packing to be 8 hours. Since you have small children we can always send 4 packers and get it done super fast to get out of your way of nap time etc....." Well the day of the packers being there it took 4 people 9 HOURS to pack our house. I stupidly had 8 hours in my head for as long as it would take the packers. My husband and I even packed up one of the rooms to help move things faster. Did the packers work hard? Yes, in fact they never took breaks, not that I saw at least. I was originally thinking the packers just went over by one hour from the estimated time but after the bill hit my credit card I saw we were charged almost $4,000!!!!!!!! In the chaos of the movers leaving and us trying to get organized my husband signed for the bill and said he thought they said it was $3100. I thought that didn't seem right at all but we were given 3 pieces of carbon copy paperwork and nowhere did it have the total on it. So it wasn't until Tuesday that it hit my account that we saw the real total. Now, to why it would take 4 packers a total of 36 man hours to pack a house estimated to take 16 hours. The OVERPACKING was unreal. I really wish I would have known how much we were being charged when we were unpacking the first few days. We were getting a kick out of how overdone so much of the stuff was. For example, a plastic travel soap dish was taped shut, wrapped in paper, taped, wrapped in bubble wrap, and taped again. I should mention that we have moved many times over the past 10 years. We lived in Europe for 5 years and made 3 big moves (bringing all of our belongings including furniture with us.) We've never had it take even close to this many hours for our stuff to get packed and that was for international moves! In addition there were many pieces of furniture they didn't need to pack as there was nothing breakable inside. On international moves, everything is removed from dressers, cabinets, etc and is packed. We've also never had someone be so far off base with their quote. We also packed up my son's entire room minus a few pictures on the wall. We did this in less than 30 minutes. I'd be willing to bet it would have taken them a few hours. I contacted Marilee initially just to inform her of the over packing and some damage done by the movers. Wasn't wanting to make a big deal out of anything or get anyone in trouble, just wanted to give her some feedback. That was before I realized how much we spent on moving our 2600 sq ft house 2 miles. That was before I realized she grossly underestimated how long it would take to pack our stuff and charged us $1500 over what she estimated. She said she was going to do some investigating and would get back to me. She later emails me to tell me she fired one of the packers from that day. Seriously?!?! 1)You just fire an employee like that and don't try to work with them or retrain? 2)You tell a customer that you fired an employee because of their feedback? Now I'm left feeling like not only did I get ripped off by this company but now someone lost their job because of me. I wish that on the day of the packing that when we hit the 4 hour mark I would have raised a flag but again, I had in my head it would take 8 hours. I wish that I would have been supervising more closely what they were doing but I trusted that they were efficient and were aware of the time I was quoted that the job would take. You'd think if they knew they were more than doubling the time I was quoted that someone would have said something? I also wish that we would have helped with the packing to help things move along faster but they seemed to have a process and I didn't want to get in the way. I also have 2 babies under 2 to take care of. At the end of the day, the only justification for why the cost would have been 60% higher than what was quoted is if we did something to hinder the packers ability to complete the job, which we didn't. So, there are only 2 other possible explanations, Marilee grossly underestimated the job (either intentionally to gain our business or unintentionally due to incompetence) or the packers were extremely inefficient (due to severely over packing) either way, that's Dose's fault and we should not be charged for their mistake/poor performance. So in the end, some poor guy lost his job for a poor performance but somehow Marilee escapes with no blame. I should mention that out of "good faith", they refunded me a pathetic $300 to compensate for the over packing by one employee, which means we were still charged 48% over the quote we received. read more

DOSE Moving, with its fantastic team of Brayan, Foxwell, Q, Damon, and Jay, turned what could have been a daunting task into a smooth and enjoyable transition. From start to finish, these professionals went above and beyond to ensure our move was nothing short of exceptional. Booking and Planning (5/5): Our experience with DOSE Moving started on a positive note with an easy and efficient booking process. The team was responsive and accommodating, addressing all our questions and concerns promptly. They provided a clear estimate of the cost and a detailed plan for the moving day. Packing and Loading (5/5): On moving day, Brayan, Foxwell, Q, Damon, and Jay arrived promptly, radiating professionalism and a can-do attitude. They came well-prepared with all the necessary equipment, ensuring the utmost care for our belongings. Their packing skills were impeccable, ensuring that fragile items were secure and protected. Watching them efficiently load our furniture and boxes was like witnessing a choreographed dance - they were that coordinated! Efficiency and Care (5/5): The speed at which they worked was truly impressive, but never at the expense of safety. Their attention to detail was evident in every step of the process. They handled our most delicate items with the utmost care, and not a single scratch or dent was left behind. It's clear that they take pride in their work, treating our belongings as if they were their own. Communication (5/5): Throughout the move, the team communicated effectively with us, making sure we were informed about the progress and any potential issues. This level of transparency and professionalism is hard to come by in the moving industry. Problem-Solving Skills (5/5): Moving always comes with unexpected challenges, but the DOSE Moving team handled them with grace and expertise. Whether it was navigating tight corners or finding creative solutions to bulky items, they never missed a beat. Final Thoughts: DOSE Moving with Brayan, Foxwell, Q, Damon, and Jay surpassed our expectations in every way. Their professionalism, efficiency, and friendly demeanor made a stressful event feel manageable and even enjoyable. We can't thank them enough for making our move a seamless experience. If you're looking for a moving company that truly cares about your possessions and your peace of mind, look no further than DOSE Moving. We highly recommend them, and we would gladly choose them again for any future moves. Thank you, DOSE Moving Dream Team! read more

Let's start with the good, because, unfortunately it's much shorter than the bad. The people who showed up from Dose were really kind and gentle with the belongings that they managed to pack. Now the bad. We signed a contract with Dose for 3 packers. Only 2 showed up. We were informed upon arrival that Dose had the wrong packing list and did not provide the necessary items for packing our home. Then, the packing was slow, no doubt because they were given another client's packing list. No boxes for lamps, no boxes for lampshades, no bed cover. The process was further slowed down because they had to call the office to get some of the packing materials. About an hour later some of the packing materials arrived, some did not (no bed cover). At about 4 hours into a 3-person job, with only 2 people and not enough materials to pack, another two people arrived. One would think that 4 men could then make up for all the lost time. That did not happen. Initially, I was told by Dose that we were charged by the hour (not the men) and that they would finish the job no matter how long it took. At 4:45pm, with more than half of the cabinets in our home waiting to be packed, ¾ of the furniture unwrapped, all 4 men left the house. Really. They literally dropped everything (the house looked like the end of a garage sale). One man came back into the house to say, "We got a call from the office, we have to go to another house." And they wanted me to pay, in full, for a job half-done. I called Dose office immediately to confirm this. I was mad. I explained the situation. That's when a man who worked in the office talked down to me, for several minutes, about the definition of packing. By his own definition, Dose left half of the house unpacked. For a half-packed house, with fewer men than contractually promised, we were charged $2k. We had to hire another packing company to finish the job. The last thing anyone who is moving has time or energy for is writing a bad review. Look, we all have bad days and mess up stuff, but when Dose refused to call me back and communicate so we could make this mess right, I had to write this review so that others will be aware of Dose's lack of communication and follow up when their services aren't up to par. I'm sure Dose is great in many areas, but communication and honoring a contract was less great than we signed up for. read more

I would have summed up the experience to bad circumstances with Covid restrictions (all businesses are struggling with adjustments, I get that) but after having the owner curse and yell at me today, they're just not a good company to use. I will sum it up this way according to the owner a proper quote was not done - they could only go off the information provided by me and usually they would do an in person home bid but due to Covid " i am not going to be coming around houses with diseases and F****** sick people" - so that's my fault that they did not due a proper quote since they claim they never received the final move list from me - but showed up anyway? Thankfully all communication was primarily through email and they contradict themselves. My call was to find a resolution because I felt communication was the issue and that's something that can be easily solved. Communication issues are often two sided and we could've figured out how to meet in the middle on this. I was meant with hostility - cursing - yelling telling me I was "abusing" his wife by sending her an email with the issues we had and when I say yelling. I was at our office, our staff looked over because they could hear him through the phone. If this is not enough to make you not hire them, no floor coverings were used, property damaged, furniture broken, COVID guidelines (example: no masks unless asked, asked multiple times) are not being followed. The owners response " I don't appreciate you bad mouthing me to my employees after the move was rescheduled several times and not rebooked the proper way when booked with Patrick" referring to her husband who apparently did not rebook properly, and that is also my fault. Unfortunately this was a referral from a relator, who will never refer them again. but if you look through their (many fake) reviews you will see that this is what the owner does. He explodes, cursing and threatening you to intimate people. Appalling company. Just a few pictures to show the quality of work to expect attached .. pop your popcorn folks, I'm sure the owners will attack me here shortly as they like to do on other reviews. read more

This review is long overdue, but still worth writing. We moved in October of 2016. I called about 4 companies and got quotes and Dose was in line with all the quotes we received. One reason we chose to go with them is the customer service we received when I called for quotes, but the other was the reviews. I did all my research and they had great reviews and are in good standing with the BBB etc. We couldn't have been happier! Choosing movers is very stressful, especially when you are trusting the reviews of others. Brandon and Nick were our moving team and they arrived about 25 minutes early. The entire team was extremely professional. We had the house packed and ready to go so they loaded everything and then started breaking down furniture. They were very hard working, at our new house they took the time to walk through room for room and make sure they understood where everything should go. They reassembled all the furniture. They even moved a treadmill into our basement and didn't scuff any of our newly painted walls. They even squished a scorpion for me as I burst into tears. Thank goodness we haven't seen one since. We survived the move (and hopefully will never have to move ever again in this lifetime), it was made so much easier because of Dose. They are worth every single dollar and I'm so happy we found them. I would absolutely without a second of hesitation recommend them for anyone who is moving and wants to hire movers. THANK YOU SO MUCH DOSE! read more

Marilee was the person I booked with. She was very knowledgeable and professional at setting up my move. She was factual, quick, and did not waste any of my time. I felt confident already about using this company after my conversation with her. My moving team that was led by Victor called me in the morning prior to our planned meeting for our move to let me know he was on his way and would be there soon. Victor and his team arrived at 8:25a.m., five minutes prior to our 8:30 start time. The team started immediately at my promised start time. All three guys worked fast & hard, no messing around period. They loaded my stuff much faster than I anticipated. We met approximately 30 minutes later at my destination, they actually got there just before me. They immediately started unloading and taking my belonging to the 3rd floor apartment which was our destination. Once again they were fast and efficient and finished much quicker than I had expected. Victor immediately got the paperwork and reminded me that I'd payed $100. Deposit and he informed me of my balance left to pay for the move. They're were no hidden fees or extra charges. A very straight forward & honest business transaction. 100% perfect move from start to finish. I can't stress enough how nice & professional victor and his crew were throughout the entire move. Dose Moving gets a well deserved A+. Thank You to all involved. read more

I had originally booked with another moving company in the valley but my friend used them the week before me and had a terrible experience so I decided to go with Dose instead. I am so happy I did. From the moment I booked, I knew I made the right decision. I had an appointment for Wednesday April 6, 2017 at 9am. I received a phone call at 825 that morning from Victor confirming my address and letting me know he would be there in approximately 20 minutes. At 10 minutes to 9:00 Victor, Casey, and Johnny showed up ready to work. They worked quickly and carefully, wrapping all of my furniture and treating it like it was their own. All three gentleman were kind and respectful of not only my possessions but of my time. At one point Casey was running when they were unloading the truck and said "I'm just trying to save you some money." There were no hidden fees or unexpected charges, the cost was actually less than I expected. I could not have asked for a better crew to move my stuff. I am so happy with Dose and I would recommend them to everyone. I told my realtor what an amazing experience I had so that she could tell her future clients. If I ever have to move again, I will absolutely choose Dose Moving!!! read more

My first time hiring movers. Great experience from start to finish. A real human being answered the phone EVERY time I called the office. Their quote to move my one bedroom, three level apartment/townhome was significantly lower than their competitors. Everyone I interacted with were clear, polite, and professional. On moving day, they kept me updated on when the crew would arrive, and my crew leader Jim called me once he was on his way. The truck was clean, undamaged, and well taken care of. Jim took detailed records of my belongings, including photos of all the furniture. Jim, Eric, and Ricky were exceptional. Professional, efficient, and careful. They wrapped every piece of furniture in blankets, then in plastic. They emptied my apartment in ONE HOUR, when it had taken my friend and nearly 8 hours. Dose was accommodating of my requirements of moving out on a Friday, and moving in on Saturday. They stored my belongings overnight in their secure facility. Move in was a breeze, and they were done in an hour. There was no damage to any of my items, walls, or floors. Their quote was precise, and my final price came in right were I expected. 10/10 would recommend, and I will be using again. read more

I have to say, I rarely write a review for vendors we have used but I feel this is one is warranted. We had a move planned with a local Phoenix/Peoria vendor who, because of the state lock down situation for the coronavirus, they had to cancel our move. This was upsetting in all kinds of ways but we totally understood, this was out of their control. At the last minute, I received a call from Marilee Dose. She explained their company had the licensing required to complete our move and we were elated. We worked together and put together the move in a few short days. Marilee sent the team of Ricky(crew leader), Alonzo and Jasper. They were FABULOUS. They arrived on time and did a wonderful job. They treated our belongings as if they were moving their own items and had everything moved assembled and ready for occupancy in a few short hours. They actually ran to and from the truck! I told them then and will reiterate today, they were the best team of movers I have EVER worked with. Thanks so much for helping us out in these chaotic times. I REALLY appreciate everything you did on such short notice. Thanks again!!! KL read more

As good as they come and as good as it gets. I'm a Realtor in the Valley and I have referred every client needing moving and storage to Dose. I do this because I know that they will do their best to serve my clients at the highest level, and they do! If it turns out they can't, they refer them to another company that is better suited for the clients needs that serves at the level they do. Here's the thing, very few people take care of their employees the way Dose does theirs. The culture of the company is one of the healthiest I've ever seen. So, if the owners take this kind of care of their own employees, how do you think they will handle you? And what kind of care will their employees take when serving you? That's enough for me, but it gets better. The care that the owners have for others is another level many people don't see, because they don't interact with the owners on the other side of the business. Do yourself a favor... start here and let them guide you to the best options, even if it's not them. You can count on their referrals because I count on them! read more

Marilee and Patrick Dose are BULLIES who made so many harassing telephone calls to me threatening me with DEATH after I posted a negative review about them that I had to file a police report against them (Scottsdale Police Report No. 19-08030). OVER A DOZEN of these phone calls originated from phone number 480-492-9982, a number which is registered to their moving company (https://www.google.com/search?source=hp&ei=BoRsXZnmOMPZ-gSEpaf4CA&q=480-492-9982&oq=480-492-9982&gs_l=psy-ab.3...2694.16768..18244...0.0..0.406.2196.0j8j2j1j1......0....1..gws-wiz.......0i131j0j0i30j0i10i30.zhn57eQphdw&ved=0ahUKEwiZgcuMkbHkAhXDrJ4KHYTSCY8Q4dUDCAc&uact=5), and since posting my negative review of their service, Marilee Dose has harassed me in other ways, pestering me to death to contact her personally and even stalking my other social media profiles! If these are the type of dangerously unstable people that you want to have access to your home address and all of your belongings, then have at it! read more

I had a terrific move by Mike, Donte, and Bryce on 3/19/21. The guys found both my old apartment unit and the new one without any directions from me. They were on time, actually beating me at every step, and I'm not a late person. They were called me ahead of time and gave me a head's up, then beat me to my old apartment. They listened to what I needed and got it done. They also beat me to my new apartment. They were done within 2 hours, with all my possessions inside and undamaged. I was charged what I was quoted with no hidden fees. These guys deserve more than a large tip, they deserve raises. They were professional and kind as well. Just an aside, but when you're a single female and three guys show up in your tiny apartment, it's nice to to get a safe vibe from them. I will definitely use Dose again, as I move yearly in the valley. I hope the guys see this and know how easy they made what is usually a chore. Great job Dose! read more

I wish I could give Dose Moving more stars...they were fabulous! Most of our furniture was recent and I was able to get full value insurance for many of our expensive items. Greg and Ruben were most helpful in the front office. When Elliot and his team (very polite young men named Steven, Chris and Chris) arrived, they immediately went to each item on my insured list and investigated it throughly, noting the condition. They did treat all my items in the same manner, whether specially insured or not---everything was padded and shrink-wrapped and handled very carefully. All my pieces were placed in the locations I wanted in our new residence and even rearranged when I had second thoughts. This is my 15th move and I thought I had seen the best and the worst of this industry but Dose has exceeded all my expectations. We have one move left in the next year and I am so relieved that Dose will be here to help with that! read more