I ordered my food at about something to 8pm when I got there the waitress said I'll be right with you, almost 10 minutes went by she still haven't gotten to me yeT she served other customers coffee and checked other people out, mind you my order sitting on the counter getting cold, so I got up to leave because at this point she's doing it on purpose, so she asked me what I had I told her 2 b2 and a big dots breakfast, she rung me up for 4 b2s and a dots breakfast which came up to 67$ and change, I told her the orders were separate, she rung up the first b2 and then she rung up the dots breakfast, and she put the other one to the side I said I have to pay for the other one she proceeded to tell me I said I didn't want it, so she caught an attitude telling me to get out she don have to serve me because she was being rude, so I said you were being rude because I'm black so she saI'd I was being racist me saying because I'm black she didn't want to serve me, so she said she was calling the police and I told her to call them because I did nothing to you and I'll let them know you was being rude because I know they have cameras and they'll see I didn do nothing but ask for my food so I just told her just give me my money back I don't want anything from her being rude, so one of her customers got in our business, and she was rude , she kept telling me to leave I said after you give me my money back I'll leave, one I paid with debit card and the other cash , then she proceeded on telling me she make more money than me what that has to do with my money back, then she say my money on the counter instead of my hand, then she through her hand up like I don't have to talk to you or serve you etc her name is Hailey and I I talked to Mrs Gloria and she got the cook to make my food she was very nice and sweet the cook as well, she was rude in front of all yall customers and she is a disgrace to the human race very unprofessional I will never visit that location again, read more

Dot's is like Denny's or IHOP with way better food! It's a diner, so you're not expecting world class ambiance. It reminds me of going to diners in the Northeast when I lived there. The food is good and the portions are plentiful! The service is always good! We enjoy going there all the time! Definitely recommend for the genre they operate in! read more

Our very favorite greasy spoon breakfast spot. We stop in every time we're needing to go to the airport, which isn't often. It's consistently delicious. The service is always fast and warm. Pancakes are fluffy, chicken fried steak is mouthwatering. read more

Starving and staying in a hotel in the area for a flight out of MSY in the morning. 8 pm and all we wanted was easy good food- this was def the right choice! Friendly staff even though it was a little late on a Sunday. Great burger and fries. Poboy rivals any I've had the area. Bottom line: don't be put off by the small size, diner appearance or "locals only" vibe. This is worth the stop! read more

Yummy as always when it's like home at dots. So sad she wasn't my momma but the food was amazing

The food is delicious and the service is fast. The biscuits are so soft and buttery. I had the seafood omelette and grits! Husband had steak and hash browns! So so delicious! Go check them out if you are in New Orleans! read more

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Not the choices that I expect from a diner, but I grew up in the home of the diners: New Jersey. Wait staff was pleasant but harried and the food is generic. They are only open for breakfast and lunch. Not on my top 10 places to eat but will do in a pinch. read more

Best Club Sandwich from Kenner, LA to Rancho Cucamonga, Ca. Jeanette (waitress) friendly and made me feel at home. Being 1700 miles away, I love stumbling across diners like this. If I lived here I would be a regular. Best food and staff ever. HIGHLY RECOMMEND!!! read more

This place is my weekend breakfast secret weapon. Matt and I have a thing for breakfast diners, and although we had been to several in our area we didn't have a real favorite. All of that changed the day we decided to try Dots. The atmosphere here has that classic 1950's diner feel, which I love. This location is nice and cozy, offering a few booths, standard tables and some countertop seating. We prefer to sit at a booth, but if one isn't available we just set up shop at the counter with a few coffees until one opens up. The food is prepared in an open kitchen area behind the counter, so you get to see and smell all the amazing things they're cooking as you peruse the menu. The menu is large, and easily offers something for everyone- even that 'picky eater' in the family. I haven't tried too many items on the menu, because to be completely honest I have a favorite go-to item that I can't not get when I go to Dots and that item is the B9. It is easily the most delicious chicken fried steak I have ever eaten, covered in white country gravy and served up next to a side of eggs, hashbrowns and a biscuit. Matt usually gets the dinner version, which comes with mashed potatoes or french fries, a side salad, a vegetable and garlic bread. I love that you can substitute anything on your plate without it being a huge issue; sometimes Matt will get a biscuit instead of garlic bread or I will get fries instead of hashbrowns. Matt has also gotten the Philly cheese steak sandwich, and it is definitely one of the best in the Metairie area. Also, the biscuits here ARE LIFE. I have never ever ever Ever had a better biscuit in my life. TBH, I think you could justify going to Dots just for the biscuits alone. Get them. Last, but certainly not least, is the service. From our first visit to our most recent visit the service here is always amazing. The ladies here are some of the friendliest servers and definitley make this place feel like coming home. If you visit often enough, they get to know you and you really do become part of the family. I can't speak about their other locations, but I can attest that Dots on Williams is THE breakfast spot to visit if you're in the Metairie/Kenner area! read more

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We stopped in for a quick meal before heading to the airport, with 10 teenagers who play in a band for our show choirs here in Texas. They put some tables together for us and the kids enjoyed the fun diner atmosphere. The food was fantastic, portions were big enough to fill up our teenage boy's appetites, the staff were wonderful and made us feel right at home! read more

We were looking for a good breakfast, not a fancy brunch place, but a simple greasy spoon, momma's cookin' kinda place. We found it. You want eggs and hash browns, pancakes and bacon, this is the place to go if you're in the area. Service was good, and everything was cooked as ordered. It came out quick and hot. Can't get much better than that. read more

As others have stated, the customer service needs a reboot. From the moment we walked in, the waitress gave us the stink eye. Toast was burnt without butter, and the bacon was over cooked. We never were asked if we needed anything else other than one refill on my husband's coffee. Tip: if you want iced coffee, don't order it here. It's merely hot coffee poured in a Styrofoam cup with ice in it. Seriously that's it! Since no one came to ask how our food was, my husband walked up to the counter to ask for butter. The waitress said she would bring it around, and when she did she handed him the packets and pointed to what looked like a mustard container, and told us that was the butter. How we were supposed to know, was beyond me. The place gradually became packed, so I am going to assume that many of the locals like it, as they were warmly greeted when they walked in. Was quite disappointed in this establishment, as I was hoping since we are on vacation that we could frequent this place daily. Looks like Waffle House it is. read more

There are not enough words to express how awesome this place is! If you want actually good food, at a great price, with huge portions, this is your place! Stumbled on this place and figured I'd give it a try as I don't like big chain places. The staff is excellent as well. You will not be disappointed here. read more

Food was pretty good. Atmosphere definitely reminded me a if a '50s diner. Service was great but our table was super sticky and made the dining experience a little difficult. Three stars. read more

Dots Diner - Williams Blvd. - Coffee - Diners Near Me - Kenner, Louisiana

A small place on the side of the road. Very friendly staff, good food with decent portions and reasonable prices. Definitely recommend!

Service is great and the staff is super friendly. Typical diner food which is always good. Their club sandwich is great. I wish they'd bring back their onion rings. They were some of the best in town. read more

My family & i stopped by here twice while we were in the city.. Food is delicious.. service was fabulous! We will be back again!

Cute little diner near the airport. It got busy and there is limited seating. I sat at the bar and still had excellent service! Blueberry pancakes were delicious with hash browns all the way! Keep in mind if those jalapeños! read more

Like a Waffle House on Steroids! Great food at a reasonable price. Good Service and good menu!

I absolutely love Dot's Diner !! Today we ate here for brunch and it was fabulous as always !! The service is always top notch and no matter how busy, the waitstaff is attentive and willing to go out of their way to make your experience a good one !! I highly recommend any of Dot's locations !! I'll love them all - See y'all soon read more

Needed some food after a late flight, turned out it was after midnight, so our options were limited. But thank god we found this spot! I'm from the Midwest, so I can definitely say this is a legit diner. Get the biscuits. And the warm pecan pie. If you're lucky you'll get the Jeannie/John combo (waitress and cook). We were lucky. read more

The ladies are very sweet and even short staff try to give you one on one service with a smile. The cooks are overwhelmed with orders and are still smiling and saying sorry for the wait. The food was fresh, hot, and served with grace on the plate! read more

Wanted a quick bite before heading out to the airport and my girlfriend insisted to eat here since it's close by the area. First impression I thought it was just another Waffle House type so I didn't really expect much from this place. Ordered their biscuits with two eggs with crawfish étouffée on top with hash browns and chicken fried steak with white gravy. Surprisingly everything was tasty. Food were delicious and service was great. read more

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Came back after a year and had the creole queen. Wow! Absolutely delicious. This place never disappoints. Wish I had a picture but it was so good I forgot. read more

Let me first say that I'm a die hard Waffle House fan...but somebody else has won me over. This was my first time ever at a Dot's Diner and I'm so happy we stopped in. The service was so awesome...we truly felt right at home. I ordered a western omelet, no ham. It came out hot and fresh. My side was grits and although they needed a bit of salt, they were very good. We also tried out the French toast which tasted home cooked. I was very pleased with everything! I honestly can't wait to go back. read more

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Food was great! Fun experience to welcome us to the south! Staff was friendly and we got our food quickly.

Amazing breakfast, It was a good experience.. Customer service was good, one of the waitresses wouldn't shut up talking out loud about her loosing her car keys and having to pay a-lot of money for a replacement.. Overall it was a welcoming experience besides that craziness. Good Coffee.. read more

Dots Diner - Williams Blvd. - Veggie Omelette with sausage added - Diners Near Me - Kenner, Louisiana

The food is amazing and the portions are giant for a fatty like me Jeanne is such a lovely host and so charsmaric. We stan.

It is like a slightly better quality version of Waffle House. Good for quick food but it is pretty greasy.

Very good food and coffee.Excellent service too. I was offered help from 3 different waitresses. Thank you read more

Dots Diner - Williams Blvd. - Kenner - Diners Near Me - Kenner, Louisiana

Staff was fantastic. Super friendly and food was excellent. Great vibe. Highly recommend.

Usually a local favorite, Was shocked to come here 2 months layer and find the whole place smells of vaped Marijuana. Usually it smells of hamburgers but now it smells like skunk.. read more

If I lived in town I would eat here often. The corn shrimp soup was great. The cheeseburger I had was juicy and delicious.

Always great food and great service . Always has a family atmosphere . I could eat here every day

Wow. What a great way to start the day. Stop by and have breakfast. The hotel I was staying at didn't have a complimentary breakfast and I was not interested in the "hotel paid for" breakfast options, not to mention their prices. Dot's was 5 minutes around the corner and I ate breakfast here the rest of the week. The omelet's are amazing! I had them a couple times. Finally, I was thinking of hash browns, mixed with eggs & ham. What to my surprise, it's a menu item! Sweet. I order the "All the Way" hash browns and was very happy. We decided that on our way out of town we'd stop for lunch. I ended up having a salad (to many other high calorie choices this week), but this was a great way to end my week. The staff is very friendly, helping each other out and left us wanting to come back. Wish I had a Dot's back home... Well maybe not. ;) read more

I worked in restaurants for years in both back and front of house. So I'm usually pretty easy going about waiting around for food, and super forgiving of staff. Even when service is less than stellar, I'm a 20%+ tipper - even for to go orders. This especially applies to the current time, when I know restaurants are understaffed. Also, not much of a Yelp review writer. This is literally my second. And the other was just to help out a nice tow truck dude. But my experience here was completely unacceptable. So much so that I left nothing extra on the check for the first time in god knows how long. I sat at the counter for about 15-20 minutes staring at my food, bagged up and ready to go. By the time I got back home I had containers full of food that was lukewarm at best, cold and soggy at worst. And it didn't have to be. Like, all the heat that was in there went to warping the plasticware that came with the order. Now, part of that is on me for not speaking up. But in situations like these I try to give the benefit of the doubt to staff, and I didn't know it was my food until they rung me up. And I would get it if new dine-in people were flooding through the doors, and they were super busy seating people, taking orders, getting drinks, etc. But they weren't. FOH staff was more concerned about cleaning their tables than ringing up the ONE to-go order sitting on the counter. Again, for like 15-20 minutes. I was thinking about leaving two stars because they took my order quickly, I was asked multiple times if I wanted a refill on my coffee, and the cooks were absolutely killing it back there, but I just can't. This was a waste of $30. Just gonna go to Waffle House next time. Or even IHOP for Christ's sake. read more

Can't remember what i got as it was a few days ago but I remember being satisfied and everyone was very nice that worked there. Seems to be a pretty popular place, very clean and awesome retro diner feel. read more

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Tried this place for the first time while waiting on flight. I ordered the seafood omelet, it was excellent! The crawfish Julie and jumbo fried shrimp were great! The grilled biscuit was very good as well. I didn't get to eat my hash browns because I was stuffed. The portions are pretty big. Nice friendly staff. My granddaughter had pancakes and bacon which were very good. My daughter had the breakfast bowl, I gave three stars because it took three times to get it right. Other than that everything was good... read more

Just landed? Hungry for simple fresh breakfast stuff in a friendly setting? Dots Diner checks all boxes. This place is a gem. Friendly people work here and they keep your coffee cup filled. We had an assortment of breakfast combos to chose from, and everything was served up piping hot and with a quickness. Eggs prepared perfectly, mine over medium, friends fried hard. Wonderful thick grits and a short stack of flavorful pancakes. This isn't the spot for micro greens or fanciness, but it is an absolute paradise for anyone seeking a hearty basic breakfast. Great prices, great portions, I'm a fan! read more

Dots Diner - Williams Blvd. - Diners Near Me - Kenner, Louisiana

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Dots Diner is like coming home. Friendly and attentive staff along with very good Diner food. I've had breakfast here several days while working and they have exceeded my expectations every day. Whether your here on pleasure or work there is no better place to start your day than Dots Diner. 5 days of consistently good performance! read more