Western is great! Our water heater went out on Saturday, we called for an estimate on Sunday,…read moreservice completed on Monday! The initial phone call was so easy and helpful-I'm so sorry I can't remember the young lady's name that I spoke to but she answered all of my questions and put me at ease as it's our first time replacing. Set me up for Homar to come out for an estimate; he was even MORE helpful! Completely transparent about the process and pricing, explained all that he would be doing. Estimate at 10am, hot water by 2pm! P.S. taking the old unit away was a big relief too. We've use Western before, we will again, hopefully not too soon :)

They first responded to my inquiry fast and Eddie Sandoval was the Field Tech came to my place…read moreexplained the whole situation and options to me patiently. Then he fixed our garbage disposal for us without us have to worry about a thing. The whole experience was fast and professional. Will recommend to other people.

We had a laundry list of issues with the plumbing in our house since moving in and didn't know…read morewhere to start (water pounding/dripping sounds in the bathroom, mysterious non-functioning water lines in the yard, etc.). Ara came out, immediately knocked a couple things off the list (servicing our tankless water heater) and helped us come up with an action plan for the bigger issues. The whole process was super smooth and he went above and beyond making sure we both understood the issues and proposed fixes and gave us very reasonable quotes for everything. If you're looking for a quality plumber who actually cares, I would definitely recommend!

Andrea and his team helped complete a repiping for my parents' home. They were thorough and…read morecommunicated well throughout the project. We would highly recommend.

I have nothing but great things to say about QP Plumbing! Oscar is very responsive, professional,…read moreeasy to work with, and an overall stand up guy with a high level of integrity. Last year we had a water heater installed by QP Plumbing. There was one part of the installation that was overlooked and caused us some issues. When I told Oscar, he took complete accountability and offered to give us monetary compensation. I told him if he could just provide us with a credit on future service that would be great. Fast forward to present day, we had leak with one of our pipes. Oscar was able to come immediately to diagnose the issue and got his crew here the next day to get the issue resolved. Oscar did in fact give me the credit we had discussed over a year ago which I appreciated. I certainly plan to use QP Plumbing for any of my plumbing needs moving forward and I would highly recommend them.

Gas pipe with severe corrosion that needed to be replaced. Oscar and his team were very…read moreprofessional and very seasoned. Oscar answered all my questions to my satisfaction and they completed the job thoroughly and thriftily. They even placed my front yard back to original state after digging through 50feet and 2ft deep. I highly recommend them.

I experienced a good service from Peter Lai. He came out to install our tankless water heater in…read morethe garage years ago. It was a quick and painless process, and he also took away the old, bulky one. Very courteous and good at explaining what needs to be done. Thanks!

Peter Lai Plumbing provides excellent service and gets the job done!…read more When I reached out regarding a quote for a valve replacement, they were quick to respond and were even able to come out the same day! They arrived on time and completed the replacement quickly and efficiently. They also provided the best quote so you know you can count on their competitive prices. Thank you again to Peter Lai Plumbing for such a positive experience! I'm so impressed by their service and will definitely be contacting them in the future for other plumbing needs.

Genuinely great experience in a plumbing emergency. Our home suffered an unexpected main-line…read morebackup due to the faulty design of an old cast iron Pomona tee. This happened around 6am, I reached out at 8:30am, and Kyle arrived at 10:30am. Our technician, Kyle, was incredible. He drew clear diagrams to help me understand exactly why a snake couldn't clear it. He quickly provided an estimate to replace the fitting with a modern bullhorn design to eliminate future issues, and also noticed our downstairs toilet wax ring needed replacement. While I initially considered replacing the wax ring myself after researching it, I am so glad I left it to the professionals. The toilet weighed nearly 100 lbs and the floor bolts were severely rusted. Kyle gracefully applied a discount to the overall package that helped soften the blow. The best part was the incredible timeline: he provided the estimate and got the entire job done the SAME DAY. In a house with four people and no running water, this rapid response was an absolute lifesaver. Kyle began the work immediately and was very respectful of our property. He communicated with me every step of the way, showing me the problems and explaining his solutions. He dug out the clogged fitting, replaced it, backfilled the hole, and finished by resetting the toilet. By 7pm that very evening, our plumbing was fully restored! Kyle was kind, knowledgeable, and highly professional. Thank you from a very relieved family in a 50-year-old Anaheim home!

Great and quick service! We had Kyle come out and check for a possible leak. He found the issue and…read morethoroughly explained his solution to the problem. Overall would have back again for other plumbing concerns if needed! Thank you!

Our water heater went bust just before going on vacation. Dave came and did a free inspection and…read morethen completed the job when we came back. He's very thorough and very easy to work with. Highly recommend.

I highly recommend this plumber! He did an excellent job fixing our bathroom sink, which turned out…read moreto be a particularly tricky repair. The existing setup required a custom-made attachment, and he took the time and care to create exactly what was needed to get everything working properly. He was professional, knowledgeable, thorough, and incredibly kind throughout the entire process. It was clear that he genuinely cared about doing the job right rather than taking the easy way out. The sink is working perfectly, and we couldn't be happier with the results. Fantastic service from start to finish. I would absolutely use him again and highly recommend him to anyone looking for a skilled, honest, and professional plumber!

Nico showed up on time very professional very knowledgeable and helpful.very friendly have a proper…read moreequipment

We originally called because our shower was clogged and draining very slowly. Nico went into the…read morecrawlspace to inspect everything and found that our original iron drain pipes were over 60 years old with corrosion and buildup. He explained our options clearly without any pressure, and we decided to replace all of the old iron drain pipes with new ABS piping. Nico was super friendly, easy to communicate with, and the price was reasonable. They also offer convenient payment options like Venmo and Zelle. Everything was cleaned up nicely after the job was finished. Very happy with the service and would definitely recommend Nico and his team!

The whole process were perfect. Quoted the job. We agreed on the project date. A team member showed…read moreup early and ready to get started. The team member Alex was professional and got to work with just a few questions. There was no upcharge, or change in pricing, just a great completed project. The project was a location close-out for a warehouse we moved out of. This will be my company to use for all future projects.

Extremely disappointed with the level of customer service. I called today to request a quote, and…read morethe representative who answered assured me they would be able to assist. After I explained what I needed, he asked me to text over photos, which I did immediately. After receiving no response, I sent a follow-up text approximately 45 minutes later to check on the status. Unfortunately, I never received a reply. It is now the end of the day, more than 10 hours later and I still have not received a call or text. A simple update or acknowledgment would have been appreciated. The lack of communication was highly unprofessional and left a very poor impression.

Tony was absolutely amazing. He came very quickly and was the top rated plumber in this area. He…read moreeven cleaned up after himself after he was done. I had three plumbers tell me they had to take out the toilet and he did it in less than 5 min without taking out the toilet. He was extremely honest and would recommend to any family or friend looking for a plumber!

They provided a quick response and great customer service. My shower was fixed in no time.read more

I had a leak near the water meter, called Mr Rooter and they sent a plumber within 2 hours. Joseph…read moreinspected the leak, gave me a quote and started working immediately. He was very professional and dressed very neat. Extremely easy to talk to and made the repair stress free. I finally got a plumber I can count on and trust the work will be completed properly. I will recommend to all my neighbors to call him at Mr Rooter if they ever need a great plumber. Thank you so much for your excellent work Joseph.

Bathtub was not draining quickly so my roommate called Mr. Rooter, who sent over a technician with…read morea free estimate. The technician showed up a hour late and said that they would be able to unclog the drain for us at a discounted rate of $300, but added that "it will drain better but can't guarantee how significantly better." That concerned us but we thought fine, as long as our bathtub drains normally. To our concern, the technician struggled to the point where he had to call in another technician for assistance. He then could not replace the screw on our faceplate, stating that the hole was stripped, and just left it as it is! We were concerned but he assured us that this new hole won't create any leaks and that any water that gets through the hole would just go down the drain. However, this now creates the new problem - we can't take any baths because this new hole drains our bath water. Now we have to hire someone else to replace the faceplate. Two stars for clearing the drain, -3 stars for creating another problem and just leaving it. **Edit: my roommate called to complain, especially since the technician told her it would be a $700 2-man job to replace the screw. They sent the manager over. He managed to place the screw back with some 409. They gave a 30 day warranty if the drain backs up again. 4 stars, minus 1 only because we shouldn't have to go through this ridiculous song and dance in order to finish the job we paid for.