Well, it's rarely good news when you need an emergency plumber. Our drains were completely clogged (mainline) which caused interior backups. It's been a nightmare in terms of water damage. On the bright side, Ali showed up to our house within 1 hour of my call. His price for hydro jetting was lower than several competitors that I called. And, he was able to complete the job in around 40 minutes. If you're looking for reliable, reasonably priced, and responsive help, Drain.com is definitely who you call. read more

I Called to schedule an appointment on Friday night, they came in on Saturday morning and immediately took care of our plumbing issue, while coming in at half the cost compared to other quotes. Definitely recommend this company. read more

Ali called and texted daily until I paid him. I explained that the money is coming from the insurance company and it takes time to get into the HOA account. I felt very harassed. The invoice was on December 19th and I paid him on Jan 6th. I would not recommend this company unless you like receiving threatening text messages. read more

Ali came to our rescue. The problem started with our tub drain and p-trap. Our house is 58 years old and the cast iron drain pipes from both bathrooms and the main line were basically collapsing and disintegrating. Ali tunneled under the the foundation and replaced all the drain lines connecting to the main line. Then he replaced a section of the of the main line and re-lined part of it. Now we're all set and everything runs smoothly. Ali is a true professional. He is dependable and honest. I highly recommend you consider DrainHelp.com for all of your plumbing needs. read more

I was very pleased that they were able to come help right away and did a great job. They even gave us helpful information to keep our drains clear. Thank you! read more

Ali was very efficient and was there in 30 minutes. Very knowledgeable and professional.

Had a clogged upstairs toilet that was leaking water into downstairs ceiling! After searching YELP, I was contacted by DrainHelp.com within 5 minutes and Ali showed up at my door 45 minutes later. The problem was complicated and required more repair than Ali was able to do but he gave us a temporary fix that worked great. Honest, reliable and totally within my budget. Wouldn't hesitate to call them again if I have a plumbing issue. Great work. read more

This company is a total scam. They advertise free quotes on their website but they came to my house and charged us $125 for looking at the crawl space. They told my husband it was for diagnostics. Moreover, they had him sign a proposal and contract where they listed $125 for diagnostics. We specifically called and asked for a free quote. I wasn't home so he didn't know it was supposed to be free. NEVER call these guys unless you want to pay $125 for them looking at the problem. Even if they tell you they are coming out to give you a free quote! They are lying. Because that's exactly what happened to us. I will be filing a complaint with BBB if they don't refund the money tomorrow. read more

Ali and his team were quick and responsive when I had an issue with our old pipes in our guest bathroom. He was very quick to respond as questions came up and explained everything in great detail. I'd recommend him for any plumbing needs that come up. read more

Mr. Ali Tuncbilek came to my rental property, talked with the tenants and solved the whole house problem. I was billed accurately with professional respect and great care for my home. You won't regret calling this company to solve your problems. read more

Ali was super fast in responding to our need to have the wax seal of our toilet replaced. Not only that, but we also received a quote rightaway. Something which was very much appreciated, not having to go through any kind of upsell or astromical unreasonable amounts being quoted by other companies. Big kudos to DrainHelp for that alone! His worker showed up timely and did an excellent job. Very friendly service. Definitly will be hiring DrainHelp again if the need arises and highly recommend them. read more

Ali came to our rescue when our main backed up. He was fast to respond and did an excellent job so we could be back to our weeknight routine in no time. Definitely recommend for anyone needing someone reliable and honest to come in and get the job done! read more

Ive called this company three times now and its always been a good experience. Theyre honest and when i have a plumbing problem im not nervous about getting ripped off or lied to, which seems to be a trend with some other companies ive dealt with. i always get at least three quotes from different companies before taking on a project and i factor in customer service as well. DrainHelp always comes out on top. read more

Ali is very friendly and reliable. We got a quote within minutes and the price beats everything out there. He work fast and precise. Honestly a really great job by a really great person. read more

Ali came to our rescue! I would definitely recommend for emergencies. We have been having plumbing issues for years but I think all is resolved. read more

Giving a 4 star..Quick response, unclogged the two kitchen drains. Price..$225. 6 month warranty. This is expensive. read more

Ali the Awesome Plumber came to my rescue today. He came out in a moment's call and fixed my plumbing issues quickly. I highly recommend him!! Thank you read more

Our mainline backed up and needed to be snaked. Ali came within an hour and gave us a good deal to use a high pressure water cleanout hose to remove it. He also suggested a chemical root remover to help decrease the frequency of our clogs and gave guidance for how and when to use it. read more

Ali performed HydroJetting at my house. He offered me an amazing deal, and in order to complete the task, he had to climb up on my roof on this sweltering summer day. I am so grateful that he arrived so quickly. He did not rush the process in any way, and I am grateful that he took the time to explain what was happening with the pipes and that I was free to ask questions. I appreciate the excellent service and affordable price, Ali. read more

I called this company to remove a blockage from my kitchen drain. They arrived in a timely manner and got to work. After only a few minutes of snaking the drain the guy comes down from the roof and says my drain collapsed and I would need to replace my drain leading up to my main. I was shocked. He quickly mobilized his team to get me a quote. It would be about $9k to get this job done and about a week to complete the work. Needless to say I had to get a second opinion. I contacted a different plumber and I explained to him what I was told by these guys. He asked me where the other plumber snaked the line from and when I showed him where he tried to snake it from he just smiled and said that's not gonna work. He went in from the restroom and sure enough he was able to clear the blockage in a matter of minutes. Be careful when you have these guys come to your home. I would not recommend this company. read more

The kitchen sink started backing up in the afternoon, I called Ali and he was able to come by within an hour and told me about the fatberg that was clogging the pipes. He unclogged the pipe within the hour and guaranteed his work for a year. Great service. read more

We have used Ali for any and all drain/plumbing needs and could not speak more highly of the service quality and response time. Most recently, after the crazy storm in SD in late Jan, our backyard drainage system was in bad shape (not draining, pooling a couple inches with a bit of seepage into the back of the house). Given the next crazy storm on its way (Feb 5th), we called Ali on Friday (Feb 3rd); he arrived within 45 minutes, accurately diagnosed the situation and long-term fix, and got to work immediately. By Sunday afternoon, he had dug up the concrete section of our outside drain line where extensive root intrustions had occured, replaced the pipe for the section, jetted the entire line (that had 100% root/dirt/etc blockage), and also connected the gutter (so it wouldn't drain outside next to the house). We are greatful for the service, and even though we hope to never need his help again, we are very appreciative that he and his team are just a call away whenever an emergency happens. read more

They fixed an issue with our sewer line that was a different size than the one from the city, so tree roots were getting in between creating blockages every few months. They were responsive to come and give an estimate and even they were almost certain of the root cause of the issue, they came back to do the scoping with the camera to confirm it so I would feel comfortable with the proposed estimate. They were here on time, excavated 10+ feet down, replaced the line with the correct sizing and covered it again. My husband was concerned about some of the reviews and changes in business name, we just directly asked Ali about it and instead of getting defensive or angry he offered reasonable explanations for those and offered references from work recently done. I think that spoke volumes about their company. I am very happy with the work performed and would use their services again. read more

Had an active pipe burst in a bathroom wall at 8pm on a Friday. Ali responded quickly and sent someone out to open up the wall and do the repair. By 10:30 it was done. I highly recommend if you need fast, emergency service at a reasonable price. read more

The service was priced well, below the other 3 competitors that responded. The plumber (Rafael) came exactly on time and quickly. He was able to fix my clog on my toilet, but during work, he dragged the toilet on the floor which I asked him not to since it could damage the floor. There appears to be no damage. He didn't drag it again after. Upon leaving, I told him that his vacuum was leaking(brown water) and he said "okay" and just left quickly which dripped water the whole path through my house. He said "sorry, I'll try and fix the vacuum" rather than helping to clean up his mess that he left. So, the 2 stars for the timing on service, the quality of the service of not having poop water dispersed through a house needs additional training which significantly drove the stars down. Would I use them again? Possibly if in an emergency due to the time it took. Also the plumber at the end quoted a higher price to pay than was originally discussed with the owner prior to. read more

Our toilet wasn't flushing and I was having a panic attack. Called Ali and he rushed over and worked tirelessly on cleaning the drains and making sure everything was in working order. Superb happy how efficient and fast the service was. Ali made sure I had his contact info in case I need to call on him again. The price was reasonable as well! If your having plumbing issues, Ali is the guy to call! Thanks for everything Ali! read more

My bathtub clogged on a Monday night. Made a call and the next morning they came right out. The plumber was able to quickly unclogged the drain so I could take a shower! Thank you so much for the quick service! read more

I hate and love El Nino. San Diego needs the up coming rain but this gal doesn't exactly have a ton of discretionary money to spend on cleaning clogged storm drains. I've researched tons of drain companies and have been discouraged by the prices as well as the people on the other end of the line who seemed annoyed by questions that were being asked (by me). DrainHelp was courteous on the phone and had flexible hours (even as late as 6p). They give quotes over the phone but will also come in person to scope out the work as well. Ali came over recently to hydrojet our storm drains and all I can say is DAYUUMMMMM - it's A.L.O.T. of work. I thought you just shoved the 3000psi hydrojet into the pipe and bam - everything's cleaned out. I was thoroughly impressed with the man muscle that it took for Ali to clean out our clogged storm drains. When he finally got the hydrojet to snake to the yard, we literally had three black sewer smelling geysers shooting two feet in the air. It was amazing how much stuff was being pushed out by Ali using the hydrojet. The hydrojet loosens the roots and debris that's in the drains but ours required him to snake the drains as well. I think the snaking and the hyrojetting combined was the reason he was able to clean out the drains. We couldn't believe it when he showed us the drains now, well, DRAIN. The company offers a one year warranty (something alot of drain companies do not - trust me - I've researched) so that's comforting to have in your back pocket in case the drains back up again (I'll give an update if it does). DrainHelp isn't the cheapest but it definitely is not the most expensive. Ali worked hard on this job and we felt it was money worth spent for a much needed home maintenance expense. We were also grateful there was a yelp deal so make sure to look for that if it's still being offered. Also look on DrainHelp's website as they have some other discounts you can inquire about. So bring it El Nino. We're ready. read more

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Alex came quickly but unprepared. We had a clogged toilet upstairs and he had to suck out dirty water. He didn't have a pail. He Wanted one of mine!! Then my pail did not work and he asked for a plastic bag and took a plastic bag of "dirty" water outside. It dripped all the way down our steps (in the house). Now the bathroom smells of sewer gas. I don't think he put the toilet back on properly. I will not recommend him. read more

Our toilet and urinal was not functioning properly. Drain Help came and saved the day! He was prompt and efficient. I am so relieved Ali came through for us. He is now our go-to plumber! Call him for all your plumbing needs! read more

DrainHelp.com - My new beautiful toilet - Plumbing Near Me - Chula Vista, California

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Good fast competent very responsive. worked for a flat fee. serious well established proprietor.

Toilet clogged Sunday PM8:00.... I called Plummer (another company) Try to fix 2 hours .. but he couldn't Pm 11:00 I called DrainHelp.com It's Sunday PM11:00!!! But Ali answered!!! OMG He arrived AM2:30 Only 30min !!! He fixed Clogging Toilet Awesome professional Job !! $685 I will keep this number If problem in midnight ( I hope not) I know where to call Thank you !!! read more

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Prices are super fair and impressive vs the competitors , and got the job done quick, would highly recommend to everyone needing assistance in a quickly matter read more

Realized garbage disposal was leaking last night on a Saturday evening. Asked for Yelp quotes. Ali was the only one to respond quickly with actual quotes and availability without requiring consultation. By 10:30 this morning, I have a new garage disposal already installed and working. Super fast and convenient. Dennis who installed was very knowledgeable and friendly. Highly recommend. read more

Due to their faulty work, our new vanity was ruined. There was a leak from sink drain they installed that leaked into our new vanity and warped the wood. When we contracted them, they were very rude and accusatory, and would not take any blame. The refund they promised was never fulfilled. Also - I'm pretty sure most of the positive reviews on here are fake. All very generic and similar. Most of the negative reviews very detailed and personal. BUYER BEWARE. read more

Thank you Ali and your promptness. You saved our wedding day as we had a main sewer line clog a few hours before our guests were to arrive at our home, celebrating our marriage. Your professionalism, honesty and easy going approach gave us relief despite the chaos amongst us. Thanks again J & A read more

DrainHelp.com - Plumbing Near Me - Chula Vista, California

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Ali cleared my kitchen drain in no time. Hydro jetted to the clean out, sink was backed up and now it drains better than ever before.

1000$ down the poorly installed drain. Drainhelp.com came out to do a toilet install and install the drain on a new vanity/sink. The toilet install seems fine but the drain assembly was very poorly done. No putty was used on the drain leaving a small drip, and one of the gaskets in the p trap was not tightened. The loose gasket was easily tightened by hand, but the leak went unchecked for a few days and ended up ruining the vanity. When i contacted them i was told that "it's not the plumbers fault" and was basically blamed for not inspecting their work. After a not friendly back and forth conversation i settled for a refund which i still have not received. After purchasing a new vanity and watching a 3 minute youtube video I was able to install the sink and drain which has remained leak free. Lesson learned is just because a "professional" does the work doesn't mean it's correct. always check people's work. The main reason for the bad review is i could never recommend a service that doesn't have the integrity to correct their mistakes. read more

Called the company at a little before 1:47PM and asked about having someone come out to look at our clogged toilet. I was told by the person on the line that he could have someone out there within an hour, and to text him my address. After texting my address, I sent a follow-up (within minutes) to also have the person call my phone when they arrive as my doorbell was not working. Unfortunately I did not hear a response until closer to 3:30PM (and well past the one hour window he told me about). I asked at 4:12PM if there was an ETA, and after not hearing back I requested to cancel the appointment at 4:26PM,m at which point there was an immediate response. The problem that I have with this is the lack of communication; if he couldn't have someone out there within an hour, why not provide me with a more accurate timeframe? If someone was on the way but the job ran long, there was something unforeseen, a message would have been appreciated. As it stands, the quick response to my cancellation shows he didn't want/feel the need to be communicative regarding the time. read more

I am very grateful to Ali and his crew for saving the day. We noticed our toilets were backing up. We figured it may have used too much paper and it clogged the toilets. It is an old house so didn't seem too scary. We called a few plumbing companies to get quotes on snaking the pipes. Turns out it isn't affordable. We just bought the house and have a baby on the way so you can imagine we really cared about finding value and fair prices. When we reached Ali we felt relieved. Ali was very helpful. He worked with us on the price and showed up pretty quickly. Before he entered the house he asked me, is the sewer in the back of your house? I said yes. He said, ok. I know what it is. I was skeptical of course. He went to his truck to grab his equipment to snake the pipes. Before he put the camera down the pipe he explained exactly what I would see. He said I would see roots from the trees in the ground breaking the pipe and that more than likely the pipe in the backyard going out to the sewer would need replacement as it is a 40 year old house and he knew the pipe had never been replaced or serviced. He wasn't kidding. We saw the camera together and it felt like a play by play. Roots were inside the pipe. Now came an even scarier part, learning the cost of replacing the pipe. Again, Ali, play by play. He told me exactly what other companies would quote me and how low they would go. He explained why they would not go lower and the tactic they would use to scare me into a deal. Then he gave me his quote, guaranteed his work, worked with me on the price and payments. Of course, like any homeowner, I still shopped around to 4 different companies to get a quote on the work needed. Again, Ali wasn't kidding, the 4 companies my wife and I called were more expensive. Even when the competitor said he was giving me a great deal, it was still higher than Ali. Once we hired Ali, his team went to work right away. Within 4 days work was done. His team was courteous, polite, and caring. This meant a lot to me and my wife. Especially with a baby on the way. They kept us posted as the work progressed. It has been 90 days since the work has been done and showers and bathrooms work great. Thank you to Ali and his team! read more

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