Horrible business car are never clean always issues I PERFER DS LUXURY ANY DAY ! read more

They steal security deposit . There was a incident and my insurance paid and they disappeared and still kept my ojeu I called over and over they gave me the run around and the manger himself never called back it was scam they stole money !! I will never recommend anyone go here never telling u they up and moved with my deposit of $6,000 read more

Incredible fleet, staff and facility. Best company by far

I never write reviews but feel compelled to do so because this was the worst car rental experience I've ever had (if I could give negative stars I would), and I don't want others to experience the same. My family needed to rent a luxury car for my brother's wedding on 6/2/22. This company came recommended by a family friend. We decided to take a chance and rent a RR Ghost. The rental was for 24 hours. We paid the rental fee in full well in advance of our rental date. This is where the horrible experience begins. The night before the wedding, we called and texted to try and pickup the vehicle and we're told by a rude employee that the vehicle was far away and that we couldn't get the vehicle the night before and instead the vehicle would be delivered to us in the morning on wedding day. On the morning of the wedding, we called the company and were told by the same employee that he could not deliver the vehicle and that we would need to pick it up because he was tired and hadn't slept much from the night before and apparently didn't have a ride back. After some additional discussions with this rude employee, the employee finally agreed to drive the RR to our residence and then my brother dropped the employee off back at his place of employment. Now to the filth. When the RR arrived at our residence, my brother (the groom) drove the RR to drop the employee off. Upon seeing the vehicle, it was clear that it hadn't been cleaned, and the gas tank was empty. The employee made excuses saying that the vehicle was used the night before and that he hadn't gotten a chance to clean it (apparently that's the customers problem). On the way to drop the employee off, they employee filled a HALF tank of gas and told us that would be enough for a 24 hour rental (it wasn't). I drove my brother (the groom) around in the vehicle. The first stop was the bride's house to pick up the bride. Because the car hadn't been cleaned, we decided (in our tuxes and all) to check the back seats and lo and behold, we found a rotten half eaten peach, used dirty paper plate, crumbs, and used water bottles. See pictures attached. We removed the filth and any other items we could see and complained to the employee but they didn't care and didn't think it was their problem. Later, when we ran low on gas, we filled a full tank of gas and washed the RR and vacuumed the inside of the vehicle (again in our tuxes and all, on wedding day). We raised all of these issues and there was no apology or remorse. The employee simply blamed his inability to clean the filthy vehicle on his lack of sleep and time. After a phone call in which we yelled at the employee for his lack of customer service, care, or regard, he finally reluctantly apologized. The story continues to get worse. Despite ALL of the above, the next morning when THEY were supposed to pickup the vehicle from our house, we were told that we needed to drop the vehicle off by them otherwise there would be an additional service charge of $200 for them to pick it up. We didnt have time for bickering, so we told them to pick it up and we'd pay the $200. When they arrived, they wrote us a bill for an additional $890. They claimed it was $200 pickup charge and $690 for driving 175 miles over the allotted mileage. (We live in Tinley Park and the bride lives near Skokie so that is why there was a lot of driving). Bottom line, the terms of agreement state $2.50 per mile over the allotted 100mile/day. Doing the math the added bill should've only been $437.50 for the added miles plus $200 service charge for a total of $637.50. Nonetheless, we PAID the $890 they asked for (we actually gave them $900) because we were just happy to have a great wedding and didn't want to deal with this garbage company. Even with all this, I kid you not, they had the NERVE to call back a few hours later to asked for an additional $200 because they claimed their employee who wrote the additional bill for the mileage and vehicle pickup had forgotten to add $200 in taxes. At this point, we told them to go F*** themselves. read more

Drip Drop Exotic Car Rental - Car Rental Near Me - Bolingbrook, Illinois

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Do not rent from this place. I rented a car from them and they charged me all these extra chargers after returning the car be careful they are very slick. I returned the car as clean as I got it and still charged me $200 Cleaning fee they also charged for miles which they never mentioned at beginning of rental total extra charges were over $1400 stay away rent with Turo much better and safer. read more

Drip Drop Exotic Car Rental - Car Rental Near Me - Bolingbrook, Illinois

I'd like to thank Mike and staff at Drip Drop Exotics for making my event simply amazing. The car I rented was a definite head turner. I must admit I was somewhat apprehensive about the deposit, but it was returned without question as they stated it would be. Very upfront and honest. There was a slight misunderstanding on my behalf.Mike and staff were very understanding and helpful to work with me to make my experience work out for everyone, and I am thankful for their patience. Can't wait for my next event.. Thanks again Drip Drop Exotics. read more

Avoid by all means. I initially was going to book with DS Luxury but decided to go with Drip Drop Exotic because they priced matched a promotion and convinced me with their words that their company was superior. I made a reservation for the Bmw i8 for June 18-21 in April with an employee named T Dallash. The first red flag is that he wrote my reservation incorrectly and had to send a new one on may 5th. I signed the documents sent in copies of my credit card and drivers license and was told that my reservation was complete. The second red flag is after a week I noticed my card wasn't charged for the reservation. I called and was told that the money won't be charged until closer to the rental date. Third red flag, On the day I was supposed to get the car, I notice I did not get a final confirmation call about the drop off. I called and inquired to make sure everything was okay and was told that the sorry employee that made my reservation doesn't work there anymore and don't worry because your card wasn't charged. Where's the accountability??? Why not pick up the employees case load, why not reach out to me to inform me of things ahead of time. It wasn't about the money but the inconvenience the day the car was supposed to get picked up. Can you imagining this happening on a prom day. I had to wait until Monday to speak with the supervisor "Moe" at drip drop exotics because he wasn't working the weekend of the reservation. He was not sympathetic but agreed to price match the initial agreement. I asked could he send me an email stating that. Never got it. I called back in to follow up on the email and was told, "yea I seen your email I'll respond." It's now over a month, no response. Never got it........ avoid at all cost. I tried to work things out so I didn't have to write this review, which I informed the company but It didn't work. I ended up going back to my first mind which was DS Luxury. Customer service was great. Price was more but it was worth it seeing they were there to answer calls and made themselves readily available throughout the rental period. read more

Drip Drop Exotic Car Rental - Emailed about the rental agreement - Car Rental Near Me - Bolingbrook, Illinois

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For my son's 16th birthday gift, we set up a video shoot and rented 2 vehicles from them. The Lamborghini right after leaving the rental location in Boilingbrook kept beeping alerting low tire pressure in the rear passenger side and when calling and letting them know, I was told "everything is ok, it's the sensor that's broken." We returned the Lamborghini the following day and rented the RR wraith. 6.5 hours after leaving the lot, the same rear passenger tire started deflating but thankfully we were not far from home and made it to my driveway before it completely deflated. I called and texted the owner MO and he sent a tow truck to pick up the vehicle. This morning, he calls us stating the car was involved in an accident and there is a dent and radiator damage. What?!! What they don't know is that we have hours of professional video and drone footage of the vehicle. We also had 8 people following us all day in their cars (camera crew, friends & family) and have sworn statements from all of them. They pressured us to pay for the rental in cash which we did and put a 6800 deposit hold on my credit card. I called the bank and was told it wasn't a hold, but a charge. I work for Cook county government and have unlimited media resources and contacts and will be alerting all of them. Save yourself the scam, the headache and money and rent elsewhere. I have involved my lawyers. read more

Drip Drop Exotic Car Rental - This is when tow truck came, so you see a dent? What a joke. - Car Rental Near Me - Bolingbrook, Illinois

This may be the best exotic rental spot in the city, period. The people there really took care of us and their hospitality was world-class. Definitely recommend! read more

The worst customer service experience I've ever experienced. I scheduled for a vehicle to be delivered and the day before the reservation date I call to confirm everything is lined up for a special event. They tell me that the vehicle was in an accident and is inoperable for the past couple days, which is more than likely a lie. Why this wasn't communicated to me beforehand, I don't know. I, not them, then had to call numerous of times to attempt to try to find a solution, but ended up canceling since the manager was being confrontational about the whole situation. I asked for a refund and was told I should receive it in 3 days. But by no surprise, 3 days passed and no refund. I called a handful of times to be told that I would need to come in or send a photo of my credit card to get a refund, WHAT?! From my experience this place puts their revenue before the customer. I don't see them lasting long if they keep that model up. I guarantee you most of their 5 star reviews are from friends and family to inflate their rating. I ended up going to DS Luxury, and yes their rates are more expensive but this is a perfect example of "you get what you pay for". read more

Great people had no issue with the rental car ram smooth and the Lambo was great for my cousins wedding would definitely come by again. Moe was very helpful read more

Highly recommended very great customer service and the cars are awesome I would totally come back

Horrible Car Rental company. Ruined My Birthday & didn't even pick up the phone to rectify the issue. I rented a BMW I8 from this place in December. The deposit was in the 5 figure range. The car ran smooth for 1 night until the battery died (the car runs on half electric, half gas). After sitting in front of my hotel for hours trying to start the car , a BMW technician who was sent to the site said whoever had the car before me put 83 in the car (a car this nice can't run on 83). I called the company and they offered to downgrade me to a Tesla model S with no discount or compensation. I would be paying the same amount for the Tesla as I did for the BMW I8. When i declined and asked for my deposit back , they gave me the run around for days, stopped picking up the phone, stopped coming to the office, and ultimately never gave me my deposit back. This issue has yet to be rectified and I am disgusted with this rental car company. And after looking for more reviews on social media platforms, it's seems this is a re-occurring theme with their other African American customers & other Customers of color. Don't believe me, check out their reviews on facebook. 0/10 WOULD NEVER RECOMMEND. THIS PLACE IS A SCAM! read more

Rented out a Bentley truck from this establishment this last weekend, I was surprised to find out that they recently just opened because of how professional and smooth the rental process was, I delt with the manager directly, he was pleasant to deal with. Moving forward they will without a doubt be my go to rental company. read more

This exotic car rental place is one of the best in all of Chicago ILL . The owners are professional and very nice. Their prices are very reasonable and have a wide selection of cars to chose from and always available. The car I rented was very clean and brand new I definitely recommend everybody to rent from this place. read more

Best car rental in Chicago, they have gorgeous cars and the workers are friendly. Definitely recommend for anyone looking to rent out a car for an event or nice occasion. read more