Upon arrival I was meet by Kate who helped me with my rental and was AMAZING!!!!! Helped me get the…read moreright car and was so friendly that you can't help but start your day in a good mood when dealing with her! Brought the rental back 2 days later and was meet by Taylor and she was just as awesome! Nice job National and having people like these as the face of your company here in Chicago

Thomas the branch manager and Jay we're very friendly and helpful. They are efficient and do their…read morejob quickly and well. They have all kinds of cars, including nice luxury cars and they are maintained well so that you don't get in a pickle when you're driving. There are elevators going down to where the place is and it is nice and cool down here because it's a basement office.

First time renting from a non airport location while on vacation…read more Been a long term customer of Enterprise and must say Zach and his team here was probably one of the best I've ever dealt with! Super professional and friendly. Made my renting experience easy. This location is interesting as it's just in a parking garage, but Zach explained things well and it makes so much sense. Also, he explained the toll system very clearly and made going into Indiana seamless! Kudos to his team!!!

Easy rental process from check-in to return. Hidden a bit in the parking garage, but easy to…read morenavigate to once inside the garage lobby. Friendly staff, clean cars, and fair pricing made this a win for our recent mini road trip for the day.

The staff here is terrific!…read more I just picked up my rental and Ashton (who has a great smile btw) helped me quickly and took great care of me. I was in my car in less than 5 min!!! Last time my receipt was incorrect. I called and manager Alex took care of it asap- no questions asked. Choose this Hertz location for your next rental.

Honestly, pick ANY other location. Went to pick up my reserved car, they only had an EV. That…read morewouldn't have been a problem, except it was NOT fully charged. They offered to "upgrade" me to a gas car for an extra $23/day. In addition, they JUST changed their business hours, which affected my drop-off. I would have had to drop-off at a much further location. I cut my losses and cancelled my reservation and a future reservation I had made. Never renting from here again.

Back in May, my wife and I were to begin our long awaited Route 66 trip. Our fear was that we…read morewould get an older model car and that we would be more worried about the car than seeing all the sights along the way. To alleviate that fear we went to this Budget office the day before, to see if there was any way of securing a newer model car. The rep at the desk said that he could not guarantee what cars he would have the next day, which sounded reasonable. So we came back the next day with our fingers crossed. The rep we spoke to the day before wasn't there, but the rep asked us, " are you the ones doing the Route 66 trip" ? We said, yes we are. " Well, I have a note here to save the brand new Toyota Camry Hybrid for you." Needless to say we were more than pleased. It made our Route 66 trip even more enjoyable. Promised myself I would write this review when we got back. Although this is late, that does not diminish what appreciation we have for that rep that worked on that Wednesday. Thank you sir.

We reserved a car months in advance & came to pick it up. Pick up was very easy our paperwork was…read morecomplete and we were in a new rental in 10 minutes. We had a clean 2024 infinity Q 80. The car was luxurious, had plenty of room for our luggage and a third row of seats. It was easy & comfortable to drive.

These guys provided a vehicle on a 4 hour notice. They completely saved my livelihood. They provide…read moreEXCELLENT customer service and vehicle maintenance. Absolutely the best in this business and I've tried the rest. Call these guys , you will thank me later .

I've dealt with many car rental/leasing businesses to use a car for Uber. I like Carbros because…read morethey deliver. Fine cars in excellent mechanical condition. They are available and respond promptly. No hidden fees or nickel and dime charges. Flexible payments and most important to me low rates on HYBRIDS! They save you money so you can pocket extra cash!!! If you go...tell them Skidz told you!!!

Out of all the car rental services I have used, I like Getaround the best for short trips (less…read morethan 1 day). I've used Turo, traditional car rental companies (Hertz, Enterprise, etc.), and Zipcar. I think Truo and traditional rental companies are built more for longer term rentals and Zipcar is the most comparable. The hourly rates for Getaround are fairly reasonable, much better than Zipcar, plus Getaround doesn't charge a monthly fee. However, there is a reason why Zipcar is so expensive: the cars are owned and maintained by the company instead of ordinary people. With Getaround, you're renting out other people's cars and so the company doesn't have full control over the vehicle. It is possible that you may book a car that looks pretty good in the listing but when you get it, it's kind of dirty or not what you expected because the owner doesn't clean/maintain it. That is not necessarily Getaround's fault. For me, I've accepted that this may happen (and it has before), but for the money I save by not using Zipcar, it's fine by me. I have used Getaround so much that I know which cars in my area are clean and well-maintained and I tend to stick to those. If you're not willing to take the risk that a car might not be in perfect condition, then I'd say you should be willing to pay a premium for that. I've had maybe 2 interactions with customer service and both have been very good. I once got automatically charged a lot for gas because the car is parked on a slope and that affected the fuel level recorded after I dropped the car back. I only drove 5 miles in a 22mpg car, but the fuel level recordings made it seem like I used nearly 10% of the gas. I got my money back after explaining to CS via email. Another time I dropped off the car and then when I got to my apartment 2 blocks away I realized I left something in the car. I was able to call a customer service rep via the app and they waited on the phone as I walked back to the car and helped me unlock the car to get the item and lock it back up. Based on all of my Getaround experiences so far I'd definitely recommend it if you're a fairly flexible person with realistic expectations.

Crap cars and absolutely NO way to retrieve or contact the owner after you lock the car if you left…read morean item. They should at least provide you 1hr in case you did leave an item. INSTEAD their customer service (which is really non-existent) tells you--you need to rent the same car again for an hour--in the hopes your item may still be there..., SERIOUSLY. What BS. NEVER AGAIN.

Great service at counter, pickup and dropoff, no waits. The car we reserved wasn't available and…read morethey upgraded us to a BMW. Very happy with the service and price.

It appears that customers either have extremely good or extremely bad experiences with SIXT rentals…read morebut fortunately, we experienced the former. It was our first time renting from SIXT as it was a service that was included in our Capital One Venture X program and we had a great experience withthem from the beginning to end. We rented a car for our little getaway in Chicago and everything was a breeze. Reservations were made online, we picked up our car as soon as we arrived in the city and paid a little extra for an upgrade to 2024 BMW X2. Very luxurious, spacious, clean and easy to drive. It made our vacation that much more enjoyable. Customer service was fast and friendly and returning the rental was very easy. You just enter the code you're given at pick up, park the car and return the key to a rep or drop it off in the drop box if it's after hours. We will definitely be renting from SIXT again in the future!

Friendly staff - made it easy and fast Not a typical late…read morenight staff No more thoughts let me stop writing please is that enough characters???

Complete scam. Charged us for a 1centimeter scratch on the wheel rim which we did not cause. A…read moremillion headaches and lots of wasted time. Never again. I dont understand how a company can systematically defraud the public over and over again.

This is a low class and no car company don't book online because you will not be having a car and…read morethey still charge you they are messed up all the way for their business. They have inventory online but not in the lot itself. Don't waste your time

Do not ever rent from this company. They didn't have the decency to reach out to customers to let…read morethem know that this location is permanently closed as of a few days ago. People had reservations to pick up or drop off their rental. Corporate couldn't give a straight answer as the abrupt closure and the lack of notification. They couldn't remedy the situation because all cars in the city had been sold out. Had your customers known about an upcoming closure, we would have made other arrangements. And it was impossible to get a last minute car reservation at any other company. Thus, I couldn't get home for the holidays. It's no wondering your company is experiencing financial issues. This is such a SCAM.

I rented a car for my son's navy graduation. I needed a bigger vehicle to drive my family around…read moreand they upgraded me for no charge and they were so friendly and accommodating.

We just rented a car for 6 days with Alamo. It is always a pleasure to deal with the Alamo staff at…read moreOhare Airport! The only reason I didn't leave 5 stars is that the car we rented had a severe smell, probably from anti freeze. We made the gentlemen at the airport aware of the situation so no one else would rent the car without someone checking out the car. I will never hesitate to rent from Alamo! Great customer service!