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    Dry Express Restoration

    5.0 (5 reviews)
    Open 6:00 am - 6:00 AM (Next day)

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    Services - Dry Express Restoration

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    Smart Dry Restoration

    Smart Dry Restoration

    4.9
    (130 reviews)

    We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

    I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

    Mighty Dry San Diego

    Mighty Dry San Diego

    4.7
    (687 reviews)

    ​I cannot recommend Mighty Dry highly enough. From start to finish, Giovanni, Jose, and Deliel were…read moreabsolutely impeccable. ​Restoration work is inherently stressful, but this team made the process as smooth as possible. I have a special needs daughter at home, and I was concerned about the disruption, but these guys were true gentlemen. They were incredibly professional, easy to work around, and showed a level of respect and care for our family's needs that you don't often see. ​If you're looking for a company that is not only skilled at their craft but also thoughtful and professional, look no further than this crew. ​5/5 Stars.

    Eddie is our project manager who arranged the whole process of damage control from an unknown leak…read moresource. He provided an estimate, but he said he will work with my insurance company. The next day (Saturday), he sent out a crew: Giovanni, Nate, and Angel, who arrived on time (early) and ready to work! Giovanni explained the process, and showed me the meter readings where everything was wet inside the walls. He answered questions and relived some of my stress, not knowing how long this process may take. Angel, Nate, and Giovanni started the process of laying down the floor protectors, barriers, and the machine drying equipment. They removed cabinets, drywall and they were careful. They are hard workers, and they there almost 7 hours making sure everything was perfect before they left. They are a great team who you can trust with your house! Thank you

    Green Planet Restoration of San Diego

    Green Planet Restoration of San Diego

    5.0
    (31 reviews)

    It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

    Moses at Green Planet was great to deal with on our restoration service…read more He always returned calls and kept me informed in every step of the process. The crew was extremely hard working and the price is fair. I will definitely recommend to others!!

    Jakobsen Restoration

    Jakobsen Restoration

    4.7
    (67 reviews)

    We had some water mitigation work done by Jakobsen. Alejandro, our project manager, was personable,…read morehelpful, and a pleasure to communicate with from the beginning. He made the process much smoother. Alejandro was always kind and polite. I appreciated that most of the time he returned text messages and phone calls in a timely manner. He did a great job guiding us through the process and was communicative and knowledgeable. He helped make a very stressful situation (thanks to our insurance company) feel manageable. Additionally, many thanks to Ty and Kim for all of the work they did in professionally communicating with the insurance company. Jakobsen's on-site workers were kind, professional and did solid work.

    We noticed a mold spot in one of our bathrooms and contacted our supplementary insurance, who sent…read moreout a plumber. The plumber identified a leak in the shower pan and said it was a larger issue that needed to go through insurance. They recommended Jakobsen to assess and provide a quote. Our regular insurance also required a second estimate, which came back similar to Jakobsen's. Jakobsen told us they could complete the work more quickly, so we chose them. There was asbestos involved, which understandably extended the timeline--this part was not Jakobsen's fault, as asbestos treatment and insurance approvals are out of their control. Where things became difficult was communication and project management. Initially, we worked with Michael on mitigation. He was kind, but communication was inconsistent. The process was explained at a very high level, and as first-time homeowners who had never dealt with insurance or restoration work, we were left with a lot of unanswered questions--especially around materials. Our flooring, shower tile, and vanities all needed replacement, but there was no clear guidance on when or how selections would be made. Trying to be proactive, I selected tile and flooring samples early and physically provided them, along with emails and in-person explanations of where the materials could be purchased. Despite multiple follow-ups, I didn't receive clear responses. Mitigation eventually finished, but I was still repeatedly asking about next steps with materials and timelines, often without replies. Then we were assigned a second project manager for restoration. I reached out again, explained everything from the beginning, and asked the same questions. Unfortunately, communication became even worse. By late November--well past the original timeline--we still had no clear completion date, even though we were supposed to host Thanksgiving in our newly purchased home. After several unanswered emails and texts, I escalated by including a regional manager. Only then was there pressure to provide a timeline, though even then it remained vague. During this period, the communication felt dismissive and, at times, rude--which was frustrating as a paying customer. I manage staff myself, and the lack of professionalism stood out. Eventually, the project manager met us at our home. The tone of the conversation was noticeably different when speaking to my fiancé versus me, which was uncomfortable. I don't want to assume intent, but as a Latina woman, the interaction did not sit well. Transparency and respect should not depend on who is speaking. This was also the first time anyone mentioned that it would be easier if we purchased the materials ourselves. Had this been communicated earlier, we would have done so immediately and avoided weeks of delay. Once I finally had the information I needed (how much tile, vanity size, etc.), I was able to source discontinued flooring within minutes through a Yelp-recommended vendor and had it shipped cross-country within a week. Despite further delays, Jakobsen completed the job on Christmas Eve, which I genuinely appreciated since we were hosting Christmas Day. Having two functioning bathrooms again was a huge relief. I want to be clear: many of the on-site staff were kind, professional, and did solid work. This review is not about them. The core issue is project management and communication. Clients--especially first-time homeowners--need clear expectations, consistent follow-up, and aligned communication between managers. Jakobsen could be a much better company with improved customer service training, clearer processes, and better internal coordination. Unfortunately, based on our experience, I would not hire them again. I'm leaving this honest review in the hope that future customers are better supported and that Jakobsen takes the feedback seriously.

    Dry Express Restoration - damagerestoration - Updated July 2026

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