We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Pacific Shore Property Management provided great service for 8 years. They helped with day to day…read moremanagement (including repairs, locating vendors, etc.) as well as leasing. They were responsive every time I reached out for assistance, and I appreciate Larry, Allison, Justin, Sintia and the entire team. Highly recommend if you are looking for a property management team.

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Josh is a good professional to work with because he doesn't waste your time and solves problems in…read morea timely manner. Thank you Josh.

Gentleman answering the phone today was complete asshole to me after I asked him to slow down cause…read moreI couldn't understand him and. Incredibly frusterating. Customer service makes me wish I was talking to robots.

Summer and Jodie have made our lives SO easy living at Wilcox Townhomes. They are always right…read morethere anytime anything happens. We recently had some crazy rain and they were on it the very next day with a team fixing leaks and taking notes. They are always friendly and very professional. The best property management out of the 7 I have had while living in Los Angeles

Horrible people that do illegal things, Esara the property manager at the Duchess constantly…read moreharasses tenants. They purposely lock your account so that you cannot pay rent and they can charge you a late fee. I have been living in the complex for more than 10 years and we've had many managers, but Esara is definitely the worst and her boss Evelyn at corporate lets her get away with all these illegal things. Will be filing a formal complaint with signatures from tenants from the complex.

Excellent responsiveness - great followup and work with the sub-contractor. The work was completed…read moreeffectively.

I would like to thank for the very quick repair service--it was even faster than I expected…read more( 1508California Ave) The plumber Jose Salgado arrived very promptly, the communication was excellent and I didn't have the slightest doubt about his professionalism. Thanks a lot!

I am lucky to have found Ian! I recently purchased a home and there a lot of things that need…read morework/improvement. Ian is reliable, resourceful, honest, and does great quality work. Estimates and invoices are clear so there are no surprises. He also leaves everything meet and tidy when he's done working for the day. I would recommend Ian for your projects without any hesitation. If he can do it, he will do it well... if it's not something he's comfortable doing, he'll let you know.

We hired Ian to assemble our sauna, and he absolutely exceeded all expectations. From the moment we…read morereached out, his communication was prompt, clear, and professional. The sauna was built perfectly. He was punctual, respectful of our space ... can't recommend him enough!

Five Stars does not say enough to the Amazing service and support we have received from Miko…read moreespecially with ourselves owning a house and ADU in Mar Vista and living in Northern California. Miko has assembled a team that over communicates and constantly delivers from vetting out potential renters to managing repairs and other items we could never do being remote from the property. We had a disappointing experience with other property management teams that said they had a local presence but operated remotely. Miko and team have exceeded our expectations and we fully trust and enjoy working together with them!!

Paid 800$ for 2 days in an airbnb. Place was infested with termites. Host was a complete dick after…read moreI tried to get compensation through airbnb. Deleted my review and was overall unprofessional. Do not trust "Miko Ofir"

I cannot recommend Grace and Genevieve at acorn properties highly enough! We have worked with them…read morefor over 10 years, and their property management services have been consistently professional, friendly, and reliable. One of the things we appreciate most is how proactive they are about protecting our bottom line. They always go the extra mile to get multiple bids and competitive pricing to keep maintenance costs down without sacrificing quality. They're exceptional communicators who truly take the time to resolve issues fairly for both us as owners and for our tenants - a rare balance to find in this industry. Their dedication really shown through during a complex and time-consuming repair involving our main drain. They took the lead on sourcing several plumbing companies to find the best price and monitored the entire project closely until it was completed. If you are looking for property managers who treat your investment like their own, look no further. Grace and Genevieve provide that perfect mix of expertise and personal touch that gives us total peace of mind.

This property management company is amazing. They managed the property we were renting in…read moreWestchester for 5 years. They were always accommodating, they responded immediately with any questions or service requests we had. These ladies were so helpful and kind. Thank you for making our stay so wonderful.

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

SCAM! Oak Park Apartments is rife with UNDERCOVER FBI agents (particularly on the third floor)…read more Goldrich + Kest the property management company enables them to conduct warrantless surveillance and searches of tenant's units. They've been permitted to install "spyfi" to monitor tenant's internet usage (while canceling legitimate Frontier appointments). I lived there for FIVE years and they threw me under the bus with relentless harassment and stalking at the hands of a new "assistant community manager" named Bart Thananta who is, in fact, FBI. He had no warrant and searched my unit after having me escorted off the property via a fraudulent 5150 hold on July 12th 2025. I've reported it to the local police and the FBI's Office of Professional Responsibility, but the stalking and KGB tactics haven't stopped! To date I still maintain a clean criminal record. Goldrich + Kest also allowed them to place surveillance vehicles around the property including the entrance to the garage. Avoid this place if you value your privacy and don't want anyone spying on you with infrared cameras or listening devices hidden in the utility room next to your unit! Not to mention, the rent increases are aggressive and as other reviewers have complained...the faulty fire alarms are obnoxious (and problematic for the fire department).

This management company lists as active over 62 apartments. They have changed management companies…read moreand is very poor conditions. LOTS of noise pollution, Ilaundry facilities not working for years on one floors, amenities taken away [less security] even tho you moved in with them avail. f you move in you will most likely need much more $$ to afford it after one year, since they increase 10% yearly as if the tenants are not over 62. In 5 years you will be paying over $3500 mo on a fixed senior income. They are trying to make this 40 year old building high market value, like Marinas newly constructed luxury apts.