Great selection and great customer service! They helped load my car and they give you a refund on…read moreunused boxes

I won almost 40 statues from an auction site, who chose to use The Box Stop Reseda Store to ship…read morethese fragile items. Four boxes later, I receive EXACTLY HALF of my statues broken and/or in pieces. 50%? Unless they were in their original box, they were wrapped with bubble-wrap and expected to make the journey. They did not. I was told that the refund process would take about 5 weeks, and today I am on 2 MONTHS. Paid for this sad experience with a credit card, and look forward to getting back every penny I spent. Then I can throw out the trash I have been hanging onto. See pics below.... DISASTER from the beginning....

I am writing to formally document my experience at your location today and to bring it to the…read moreattention of the owner. I visited your store to return three unused items in exchange for the correct ones. The items were in their original condition and there was no valid reason to refuse the return. Nevertheless, your staff declined and required me to purchase what I needed outright, an unnecessary expense that should never have occurred. Additionally, the conduct of your counter staff was unacceptable. Rather than assisting me, they laughed among themselves and directed a rude comment toward me, a paying customer. I responded calmly. I always do. I am not angry. I am precise. And I will not be returning to that location. These individuals obviously hate themselves and their jobs, get better staff. AŚhe!

I've been coming here for business / personal shipping boxes for years. They always have any box /…read morepackaging I need. Great service every time from all the workers, and especially Gina! Above 5 stars!

They have every size box you could need along with all the supplies. They have a rewards program so…read moreyou can also earn discounts towards future purchases. The staff is incredibly helpful.

Everyone's super helpful and they carry just about any box size you need. The prices are good.read more

Absolutely blown away by the customer service here, it's truly unmatched. Every time I call, a real…read morehuman answers faster than any other print shop I've worked with! They even sent me a same-day sample to try. We placed a large bulk print box order and their pricing beat all our other quotes and the quality was perfection. When we were in a bind and needed last-minute shipping boxes, not only did they have the exact size we needed, but they delivered same day. Huge shoutout to Horacio, Henry, and Maria--reliable, responsive, and great to work with. Looking forward to working with them on all our future business projects.

Henry and Horacio were so helpful when I was placing a custom order. Henry walked me through each…read morestep in the process and made my experience amazing!! Thanks for being the best!

I have been a customer since 2015 and i refuse to have packages delivered elsewhere. The customer…read moreservice is superb. Particularly Fernando, Jesus, Miguel, Daniel and Eli. They work so well in tandem ensuring that my packages are delivered and communicated to me. Thank you Box City for your continued support.

I went in looking for two large boxes. I explained that I was traveling tomorrow and needed sturdy…read moreboxes. The guy found the boxes and then, said that regular packing tape wouldn't be good enough because airport staff is known to throw boxes around. He suggested 2 different tapes. I looked at both and asked which would be best. He suggested two rolls of Ram Board Seam Tape for airport sturdiness. I got home and when I started to use the tape it appeared it wasn't so strong. I googled the tape he sold me and AI informed me that the tape was NOT for packing boxes at all and NOT a good choice for such a task. So, either he saw me coming and wanted to get rid of the tape or he didn't know. Either one is unacceptable. BUYER BEWARE!

I was able to drop off a complete set of 17" wheels and tires, nothing else I needed to do. Dennis…read morewas so helpful, even helped me roll them to the back of the store with his bare hands. They custom boxed it to fit, I was able to provide my own labels for them to ship for me, and they arrived in perfect condition to Texas as you can see in my photo (note the protection of the face of the rims). Clear communication via phone and text, transparent and affordable pricing, thanks so much for saving me the headache!

Amazing place to get things boxed, packed and shipped! Great assortment of moving / packing boxes…read moreand supplies. Customer service is top notch and there is plenty of free parking. Lots of random items too; like tape, tissue paper, bubble wrap, jewelry boxes, moving blankets etc. Definitely stop by and check this place out. Looking for a certain size box??? They probably have it or can get it ordered. The Box Stop is the place for all your packing and shipping needs...

Our first day at our storage unit and Anthony was so helpful. We gave him a call with an issue…read moregetting into our unit and he was there to help in just minutes. Very appreciative for an easy experience.

Love shiela shes literally amazing at everything she does! She comes to work every shift with a…read morehuge smile all the time and always willing to help . So sweet and such. A life saver! Genuinely great person that just really enjoys what she does. Top notch customer service! She is what makes this extra space so great!!!

Great service!! Everyone there is super helpful. I've been there a number of times and I've always…read morehad a great experience. This time I went in to get some information about shipping something UPS and explained that it was table that was still in the box, and heavy. I asked if it can be shipped there, and if so, would someonebe able to help me bring it in and the young man said yes. Upon returning, I was helped by Alejandro, I asked if he would get the item out of my car and he was happy to do so. The staff make it easy to ship something, they are helpful, and quick. Alejandro also asked if there's anything else he could help me with and if there was anything else I needed.

We've recently started using Box City for our business, and it's been a great experience. Their…read morecustomer service has been outstanding everyone is friendly, knowledgeable, and always willing to help us find the right shipping supplies. Their pricing is very competitive, and they have a huge selection of products in stock, including bubble mailers, bubble wrap, packing tape, thermal labels, shipping boxes, and much more. It's nice to have a reliable local supplier instead of waiting for online orders. Everything we've needed has been available, and the quality has been excellent. If you're looking for a one-stop shop for shipping and packaging supplies, I highly recommend Box City. We'll definitely be continuing to do business with them.

One stop shop! Was walking around the neighborhood and stumbled across this lil gem. I was actually…read morein need of a shipping box to send something to my bestie in TX, so it was perfect. Noel, (like Christmas) helped me out greatly! (: I was unsure of sizing and he went out of his way to pick it out and quote me. Super friendly!

Just went to go buy boxes, the person behind counter was very rude. literally tried to change the…read moreprice of my purchase multiple times and literally laughed while doing so. I was going to buy more boxes, but decided to go somewhere else.

Total Box Supply…read more Great prices, solid quality, and super helpful staff. Fast, easy, and always has what I need. Definitely my go-to spot for packaging supplies.They even sell Pokemon card and exotic snacks and drinks..

Do not use UHUAL TRUCKS HERE ! I added gas in the truck before I give back and they charged me…read moreagain! Do not rent truck over here ! They scammed me !