Overall it's a shame that Steve, the owner, is so rude and challenging when you ask a question…read moreabout the charges. Hard to believe, but he spoke harshly and hung up on me when I asked why there was an additional $99 charge. I even said I was not refusing the payment; I just wanted an explanation. That said, Morgan, the technician that reset the button (literally all needed), was lovely, thorough, and pleasant. My system is old and will need to be replaced; however, Steve got his wish - I paid the additional $99 and will never do business with Earthwise again, and I hope you will not either. Rude behavior is the last thing a customer should expect, especially from the owner. Note: Steve could have fixed this with a callback, a simple explanation, or an apology for his rude comments and hang-up. One can hope he may read this review and do better in the future. .

I had a new AC installed in my ForestGrove a few years ago. It worked fine until the metal backed…read moretape on the unit in my garage failed. The garage is cool and the rest of the house is hot, especially upstairs. I noticed a two inch gap around a cover . The wrong cover had been installed and just taped on rather than getting screwed on. No tape I can find will hold it on and the air pressure forces it open again. I called Earthwise to have them fix it. My first call was May 18. They didn't call back. Two more calls in the next week got me the reply of "We are busy". They need to make this good by getting the correct part or fabricating one. The AC unit was well over $3000. I have made a complaint with the Better Business Bureau.

Deon has replaced most of the fans on my off brand mini split units. He's the man. Prompt and…read moredetermined! Bonus: he's great with pets.

I contacted North Pacific Mechanical to replace a mini split for me last summer. I had never had…read moreone of these systems before but my new old house had one upstairs that was not functioning. North Pacific came out and bid the replacement of the unit. They charged me $6k for the work which was higher than others but they seemed legitimate. The mini split they installed is woefully insufficient to cool the space. They have not responded to my repeated requests for a solution. Would not recommend.

Our AC was making a funny noise so based on a neighbor recommendation we called Rob. He cane out…read moreand diagnosed the problem, then went beyond the problem and checked our entire system. He mentioned our heating coils were a bit lacking for the houses square footage. We already knew that, but had yet to address it. Rob knew what he was talking about and offered us two quotes. One to fix the AC, and another to fix both our ac and heating coils. His estimate was half of what we had been quoted before, so we accepted their help. Then Absolute sends out two very nice and professional gentlemen Daniel and Mason. These guys got right to work and took no breaks! They were friendly and very professional. They cleaned up after themselves and didn't leave initial they triple checked everything. I will recommend Absolute Comfort to everyone looking for heating and cooling work!

My husband and I had an appointment with Rob Baird of Absolute Comfort Heating & Cooling. He is…read morelocated in Boring, Oregon. He came to our house and we discussed different ductless mini split systems with him. We want to replace our current mini splits that are old. He promised an email giving us an estimate for a Daikin mini split heat pump, for our home, the next day plus he'd make a follow up phone call to answer any questions we might have. It's been 10 days and we've gotten no estimate from him whatsoever! After placing a call to his office, his secretary said something about him being busy and needing to check equipment? I don't know what his gambit is, but I suggest you steer clear of this guy entirely.

Given the daunting task of managing a combined replacement of a gas-furnace and gas water heater…read morefor my mother-in-law, I knew I had to get it right. I'm happy to report that A&E did an amazing job, allowing me to look like a star and stay on the right side of the important women in my life! From sales, to office, to field crews, A&E is staffed with pros who focus on getting the job defined, bid, and completed on time and with minimal impact to the homeowner. A&E's sales team also worked hard to identify energy efficient alternates along with corresponding incentive funding and discounts. I solicited and received bids from several contractors for this project. Although A&E was not the least expensive, after talking with them, and understanding their process, it was clear that they were the best. I was not disappointed in this investment and am happy to strongly endorse them as a quality contractor that does excellent work.

In the past I used Honke Heating without any issues. When I needed some work done with the heating…read moresystem I called the Honke number I had only to get A&E. The diagnostic rate is much higher than Honke's was when I used them. A few weeks (less than 1 month with a nearly week long power outage time frame included) after work was done & a part replaced, the same issue happened again. I was told since I didn't buy their plan (pushy upsell tactic) that there would be a new diagnostic fee. I said thanks but no thanks. There are better providers out there. For piece of mind take your business elsewhere.

My A/C went out mid-August and made my house miserable. I was super anxious about choosing a…read morecompany and scared of being ripped off so I spent hours trying to research an honest, reliable company and then had to hope for the best. O'Leary Air turned out to be amazing. Tanner came out and did the work within 2 two hours of my call, identified and fixed the problem, and didn't try to upsell me on stuff I didn't need. AND the service cost nowhere near what I thought it might! I am so glad I went with O'Leary and will be calling them again for my next projects!

O'Leary is honest, fast, and knowledgeable. Kevin helped me get the best unit for the price point…read moreand helped me navigate the process maintaining cost. The unit cools the entire house and when it wouldn't start at first, they arrived to troubleshoot and remedy the issue that was no fault of theirs in 15 minutes flat! Go with them and get the personal treatment of a local family owned company.

We've had them out to service our again heat pump twice. Up front about the work needed and prices…read more Recommended.

Billy Buckhannon came out 3 times last Winter to work on my furnace - the last time in March 2022…read more I only use my furnace when it's very cold as I have a gas fireplace. I turned on my furnace this year and it didn't work - again. So I called another company to look at my furnace this time. I was told that the ignitor put in last March was the wrong voltage - that it was an 80V instead of 120V. After doing some research I discovered that the 120V was the correct voltage because the furnace's board was replaced (by Billy) in December; otherwise the 80V would have been correct. Seemed like an honest mistake, so I called Billy to ask him to install the correct part. Instead of apologizing for installing the wrong part, he took no responsibility for the error. He said it was an honest mistake that he was given the wrong part. I agreed, but explained that I shouldn't have to pay for the same service again because he installed the wrong part and that he should make it right. By this time, he was SHOUTING at me over the phone that it wasn't his fault and that it was over the 30 day labor warranty. He was yelling at me and acting as though I was being unreasonable by asking him to install the correct part. He finally yelled that if it would "appease" me, I could send him the bill for the labor for the repairs and he would reimburse me for the labor. That I could send the wrong part that he installed back to the parts company as it was under warranty. By this time I told him I didn't like how he was speaking to me and hung up. It is inconceivable to me that an HVAC professional would install the wrong part and then become angry when asked to correct his mistake. I would recommend that you use another company if you need HVAC work and ensure that they stand by their work. People make mistakes, we all do, but how you react in those instances is a matter of character. Billy reacted poorly.

Shannon was professional and solved my furnace issue with a couple of questions and 29 years of…read moreexperience. Wish Willamette HVAC would have fixed this very basic issue one out of 3 visits they made. Wish I would have gone with Wilfert the first time. You have a customer for life.

We thought our 15 year old AC unit was a goner 2 years ago and after being quoted as needing a new…read moreone by one company I was referred to Wilfert by a neighbor so I called them for a second opinion. Shannon talked through our options with us : buy new (which was still cheaper through Wilfert than what the other company quoted us) or try to repair the current unit but it may not work and we still may have to buy a new unit anyways. We decided to try to fix the current AC since it was September and then the following Spring look at replacing it if necessary. Shannon was able to revive it and it has worked perfectly ever since. He came out and serviced it the next Spring and again this year and it's still working perfectly.....I will only use Wilfert from now on.

Our electrical project in 2024 was predominantly in our kitchen area as well as our hall bathroom…read morearea. Staff and Electricians and Journeyman were highly professional, and timely. They spent time educating us in our current Breaker Box capacity as well as how our small appliances draw electricity while in use. Some are very efficient, others were not. This information assisted us in knowing how best to position our small appliances amongst our kitchen cooking areas during use, to ensure the most efficiency from the units themselves. Happy Customers Jeremy and Laura Comiskey

I've been needing some electrical work done for a long time. Saw the reviews on this place and…read moredecided to give it a try. The person they sent out was very friendly and very quick.... no wasted time = money saved. He did a great job and definitely would use these guys again!