From the very first phone call, the experience with Easy Clean Carpet Care was top-notch. Scotty was extremely polite and took the time to clearly explain his pricing breakdown based on the number of rooms we needed cleaned. At that point, we were still shopping around, trying to find a balance between the best deal and the best service. I already knew that for quality service, you sometimes have to give a little more, and Scotty made it clear why his company is rated 5 stars. After our call, Scotty followed up with a detailed text explaining the products they use and their overall cleaning process. That transparency alone set them apart. We ended up booking a Sunday morning/afternoon appointment. On the day of service, Alberto called us about 30 minutes before arrival, which we really appreciated because we were running an errand and it gave us time to get home. When we arrived, Alberto was already prepping hoses and water. He greeted me with a handshake and introduced himself, something I really value, as professionalism like that is becoming rare. My wife and I walked through the house with Alberto, pointed out areas of concern, and asked several questions about the products and cleaning process. Alberto had no issue explaining everything in detail, even going as far as comparing how hot their steam gets versus other companies that can't reach the same temperature. That reassurance made us feel confident that our carpets were going to come out clean and fresh. We also asked if we could see the water afterward since our carpets hadn't been cleaned in 9-10 years. Honestly, we expected it to be extremely dirty. While it wasn't clear, it was much cleaner than expected, to the point where even Alberto commented on how good it looked for carpets that old. My family and I are extremely happy with the results and beyond satisfied with the customer service. From Scotty, the owner, to Alberto in the field, this company truly delivers. We will absolutely be recommending Easy Clean Carpet Care to friends and family, and they've gained a customer for life. Thank you again, Scotty and Alberto! read more

I rented Rug Doctor from a local grocery store to clean up the office, but it didn't end up well. There are white stripes all over the carpet. Perhaps it was because I didn't realize the brush wasn't working until I was almost done. So, I did my homework & found a YouTube video showing the difference of rug doctor and the professional cleaner. I decided to let the Pro fix what I did to the office carpet. Steve from Easy Clean Carpet Care told me the white stripes was the soap residue from the rug doctor. I am not an expert to know what it is because I under-used the cleaner liquid, and I run twice without it. Perhaps the rug doctor was malfunction? Steve was friendly and professional. When he leaved, I noticed my finger was slippery whenever I touch the carpet to check how fast it was drying up. I texted Steve, and he came back because he told me that he was still in the area. He told me it is how cleaned carped feel. Then, after he leaved, I wash my hand, and it is like my fingers have soap all over it. So I texted & called again, but I got no response. I happened to have Scott's phone number during the time I set up the appointment. Scott is the owner. So I called Scott, and he assures me it is perfectly fine, and suggest I wait until it is cleaned. He offers he would fix it for free if there is an issue after the carpet is dried. I am concerned because if it is too much chemical, then it will easily attract dirt or might possibly comprise the carpet when it is already dried. So I called again, and Scott offers to come to the office. Hearing children on the background, I feel bad that he has to leave his family on Father Day. I told him that I would trust him, and wait until the carpet is dried. I give 5 stars because Scott owns it. Although it is Father's day and he is with his children, he is willing to go out and fix the issue. It is outstanding customer service. Kudo to Scott! I will update this review as it progresses. read more

I recently had the pleasure of experiencing exceptional carpet care service from Easy Clean Carpet Care, thanks to their hardworking service man named Jeff. From start to finish, the service was top-notch, and Jeff's dedication and commitment to ensuring a job well done were truly remarkable. Jeff's professionalism and attention to detail were evident right from the beginning. Despite the fact that I had a relatively small area of carpet that needed attention, Jeff approached the task with enthusiasm and a strong work ethic. He took the time to assess the condition of the carpet and discuss the appropriate cleaning methods to achieve the best results. What stood out the most was Jeff's outstanding customer care. He patiently addressed all my questions and concerns, providing clear explanations and guidance throughout the process. He demonstrated a genuine passion for his work and a sincere desire to exceed customer expectations. Jeff's expertise and meticulous approach were evident as he carefully cleaned and treated the carpet, ensuring that every corner was thoroughly taken care of. He went above and beyond to make certain that the job was done right, leaving the carpet looking fresh and revitalized. I was truly impressed with Jeff's dedication and commitment to delivering exceptional service, even for a smaller job. His professionalism and friendly demeanor made the entire experience pleasant and stress-free. I highly recommend Jeff from Easy Clean Carpet Care to anyone in need of carpet care services. His hardworking nature, exceptional customer care, and commitment to delivering quality results make him a standout professional in the field. I will certainly be reaching out to Easy Clean Carpet Care for any future carpet care needs, knowing that I can trust Jeff to provide outstanding service. read more

I've been a Residential Real Estate Broker and a laboring craftsman in the Greater Sacramento area for 18 years. After personally updating 9 homes from top to bottom, front to back, inside and out, I understand and appreciate a skilled laborer, a good price, and a hard-working craftsman. Jeff from, Easy Clean Carpet Care, did not cut any corners in a monumental effort to save our white plush rugs in our otherwise pristine home located in Granite Bay. We knew we had a 50/50 chance of getting Rocky's, urine out of the rug. Rocky is 95 in dog years. Before he lost full control of his bladder, he was the mascot at an upscale nursing home and greatly beloved by the residents. He came into our home and care some 9 months ago now. Jeff was able to do deep, cleaning, specialized enzymatic treatments, and apply a rug sealant for future protection. He restored and saved all rooms in our large home save the family room. After a couple days of drying, I called the owner, Scottie, as we still had an odor in the master bedroom. Jeff returned to once again do his best to remove the last of the odors and stains in the master bedroom with good success. Scotty and Jeff's willingness to do whatever it took to satisfy us, was obvious throughout this process. When Jeff returned, he demonstrated his ability to clean tile and grout. I had him restore the kitchen and the laundry room. Great pricing, skill, tools and effort. I recommend their services with confidence but I must add that owners need to understand some rug/pad damage will not be able to be corrected by any steam cleaning techniques. I have no doubt that Easy Clean Carpet Care did their best. Thank you, Jeff and Scottie. read more

When I reflect back on my experience with Steve from Easy Clean Carpet Care the first thing that comes to mind is world class service. This guy was easy to talk to, proffessional, polite, courteous and among many other things FAST AND EFFICIENT! I WOULD HIGHLY RECOMMEND USING THIS COMPANYTO ANYONE WANTING GREAT SERVICE AND EFFICIENCY. My carpet looks amazing as do my nooks and cranny's. Even my base bords are nicely cleaned. I have an 8 year old that can be a little rough on my carpet and Steve handled it like a pro! Awsome amazing service. I was so pleased I went and got subway for us and we chilled and ate for a few while the rugs he did as a courtesy were drying. He even went through explaining the cleaning solutions he used and how it affects the carpets longevity. I called on Valentines day at almost 5pm and scheduled an appt. for the following Sunday first thing in the morning. I will definately be using this company again! Great customer service all around and genuine concern for health and safety have been my honest experience. I hate writing reviews but in this case I am more than happy to share my experience with the public. 5 star quality service! read more

I have used easy clean now over seven years for rentals and my own carpets and have referred dozens of friends and have always had them come if they were ever late due to mechanical breakdown or for reasons beyond their control they have always called and or stayed on top of it all no matter what kind of business you have . Life sometimes brings those unexpected problems but they have always stayed on top of it all. They always come Even when scheduling sometimes makes them crazy like when services are doubled up due to unforeseen vehical breakdown .they might be late but they always call and try to reschedule that is the life of the business , and the Quality of service is the best . They always aim to please the customer my recommendation From our family to. Yours give them a try ! No fancy wrappers no fangle dodads just honest guys trying to do the best job for you ! So call them first and see just how they do you will be glad you did. !!! etional read more

I contacted Easy Clean Monday, had someone on the phone with me right away, talked me through different options for a complete house carpet cleaning, and booked an appointment.... ALL WITHIN 30 MINUTES!!! Scottie was on top of the whole process and made sure we got the best service possible. Not only was the customer service over the phone amazing, but the in person interaction was marvelous as well. Marcus was the man who came and cleaned the carpets and also repaired a part of our hallway that our puppy chewed up. The repair job he did is so good that you can't even tell he sewed in a new piece of carpet. He was so dedicated to making sure that we received that best customer service possible and that he did his job to the best of his ability. I cannot express how thrilled and satisfied I am with his work and with Easy Clean Carpet Care. Definitely going to recommend to everyone I know and use them again!!! read more

A+++++ This is my first time writing and submitting a review on Yelp! I would like to thank Steven for putting professionalism, pride, great work ethics and standards back in the service industry. Steven made every effort to regard my privacy and personal space. My carpets were trashed and will be replaced in the Spring but Steven did his absolute best to restore life back in them. A+++++ Our conversations touched upon the very basic needs of people and animals. My children jump out of moving cars to save a dog or a cat. My home is filled with dog and cat rescues. There is even a 1300 pound Thoroughbred who has captured and won my daughter's heart. Steven shared his love and compassion for animals with me and his sincerity brought tears to my eyes. A+++++ Steven will be strongly recommended to both my family and friends for many years to come. Warm regards, Anna read more

Don't believe all that you read and definitely none of this negativity written here... I have used this company for about 10 years now! ALWAYS on time... ALWAYS respectable... AMAZING service. The technician Scott is always good about making sure it meets my needs and expectations. I repeat I've NEVER had bad service from these guys... I've had stains i thought would never come out and amazingly enough they did and o this day I call them for all my carpet cleaning services!!!! Even better ALL my family and friends use Easy Clean Carpet Care! I have many friends that have rental units/homes and make use of these guys frequently. I also have multiple friends in the real estate business who make use of Scott and his Easy Clean Carpet Service! My advice is give these guys the chance to clean your carpets and I'll bet you'll be 100% satisfied an become a repeat customer as well. read more

I called and was able to set an appointment within a few days. The tech Jeffrey was punctual polite and very detail oriented. I laid out the issues and before I could blink he had a plan in place to correct them.. we settled on a price for services. I watched him set up just for a few minutes before I had to take off to work, and he pulls out these plastic half triangle looking things so I asked what the were and Jeffrey explained they were to protect your corner so the hose doesn't chew them up!!!! Right up until that moment I thought this was just the same old carpet cleaning company, but not now. Jeffrey did an amazing job, no corner damage and the carpet looked amazing. You cannot go wrong with easy clean. Scott and Jeffrey are great. Scott's the owner or manager I'm not sure but I do know for sure I'll always use them. read more

I'm a new Yelp user and find this site to be really useful. Now for the review. I called easy clean for a quick clean in a rental property awhile back and Bobby was my tech. I informed him to the best of my knowledge the condition of the carpet(it's a rental I'm sure you understand). Bobby was honest and informative. Some areas were worse than others and he gave me a quote that was higher than expected however I felt fair do to the condition of the carpet. We came to an agreement and we started work. I was at the property the entire time he was cleaning and he really put effort into the job. I was pleased to say the least. So I just recently rented the property and my tenants are happy as clams. The carpet looks and smells awesome. I WILL be contacting them in the future no doubt. read more

Wow!! I am amazed!! My carpet was horrible, was going to have it replaced after the holidays because it was so bad. I decided to go ahead and spend the extra money to have it cleaned so the grandkids wouldn't have to sit on a dirty floor when they gather around the Christmas tree to open presents. I am so glad I did because the carpet looks brand new again, therefore I have saved the expense of buying a new carpet!! Scott was very kind and professional. He explained the process before he got started to ensure I was aware of everything he was doing. His work is guaranteed so if any of the stains come back he said to just give him a call and he will come back and take care of them. Next I will have him do my furniture. I highly recommend Easy Clean Carpet Care! Thanks Scott! read more

I recently used Easy Clean on the recommendation of a relative, and was extremely pleased. Our carpet is 14 years old, and has been cleaned twice a year since we put it in, using two other companies. We thought it was getting time to consider replacing parts of it, because it was just not coming clean anymore, but Marcus spent 3+ hours going over all the worst spots again and again. It has not looked this good in many years! He used lots of strong pretreatment, but there is no evidence of soap or chemical residue at all. Best of all, when I texted him the next day to say there were a few areas that still looked soiled, he was out within a few hours and took care of them to our satisfaction. That's the mark of excellence to me! read more

Scotty, the owner, answered my call and his price couldn't be beat. To top that he was able to have someone at our house on the same day when others were quoting me 7 - 10 days wait time and an extra $100 for the same service. Steve, our technician, notified me in advance of his arrival, and did an outstanding job when he arrived. Steve took the time to make sure our reclining sofa and double-reclining love seat were spotless, and for the extra $100 that the other guys wanted I got pet odor removal, fabric treatment to prevent future stains and issues, and Steve even cleaned our 9x12 area rug for no extra charge. Talk about above and beyond service. I will definitely be using them for all of my cleaning needs going forward. read more

Was told that someone would show up between 9 and 12. Scott showed up at 10:30 which was perfect. He was very friendly and went over several options for me. He is very knowledgable and gives you tons of different options without being pushy. The carpets look FABULOUS!!! I have a very light tan carpet and it had been 2 years since last cleaning so it was pretty bad. High traffic areas especially. He was quick but made sure if there was a tough spot he gave it extra attention. Price was good. I have a daughter in ASA travel ball so price is everything. I would recommend this company to friends and family. :). Thanks Scott Will see you in a year for my next carpet cleaning. Rhonda Cobian read more

My house has very heavy traffic as we have children and 3 dogs and a lot of friends over. I called on a Tuesday asking for a cleaning for the very next day as we were having a gathering and the guy "Steve" said okay I can accommodate that. He showed up the very next day was very professional. since we do have animals he also suggested a product in addition to the standard cleaning in order to upscale the results. As he began cleaning I could see the results immediately. The next day I gave out his number to several people and said please call Easy Clean the next time you need your carpets done and ask for STEVE! Today I am still very pleased with the results and will never call a different company. read more

I have 3 animals that love to rub and make a mess on our couch and rugs. One of them even had an accident of the couch. We decided to have them professionally cleaned especially before we have company coming over for the holidays. My husband and I have used this company in the past and loved their work and they are very affordable. We had Jeff the technician which we have had in the past that did an amazing job making our items look almost brand new! I appreciate his wealth of knowledge and his level of professionalism while he cleaned each piece of furniture. Our furniture smells great and looks amazing! We will definitely be using this services again and hope to get Jeff as our technician. read more

This is my second time using Easy Clean for my apartment and the second time having Steven as my tech. I recommend them for sure!! Steven is so friendly and such a funny guy! He always makes sure I am getting the best deals, and he cleans my carpet quick and like a pro. I will not ever call anyone else. He is always on time, ready to go, and always in a good mood. He goes over the spots multiple times and every time he leaves, I feel like I have new carpet again. Both times they were professional, I called and got an appt within the next couple days, and he was prompt and on time. Couldn't ask more from a business! Easy Clean is the best and so is Steven! read more

Easy Clean did an amazing job cleaning the carpet in our home this past Sunday! The grime path on our carpet was a tragedy! A Sunday appointment was very cool because it did not disrupt our busy weekday activities with such a huge cleaning project! Steven, the carpet cleaning technician was GREAT! He arrived within the schedule time frame that we chose! He was friendly and courteous which is always nice! He worked extremely hard on a super hot day! He was diligent, went the extra distance needed to satisfy me with approval! Our carpet grime is gone because Steven stayed on task and made it happen! We are grateful! Thanks Scott and Steven!!! Job well done!!! read more