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    Eataly

    3.1 (25 reviews)

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    Amanda A.

    Came during the grand opening. It was packed of course. I had never been to one before and wanted to see what the hype was. It was definitely an interesting night. There was a lot of people. The samples they were giving, people were just grabbing stuff. It was a madhouse. Which is expected for a grand opening and free food. I did go back and few days later just to look around and saw the prices and was shocked at some of the pizza slice prices at $13 up to i think $18 for not even a decent size slice. Its a cool concept and has specialty store with Italian products. You do have to pay to park in Cityplace hibiscus garage. First hour is free before 5pm M-F. Flat rate parking after 5 and weekends.

    Mike U.

    What a disappointment. As this was their 1st day hopefully they can work out the bugs. For starters, service was slow. Even after getting a manager, it still was slow. We started with the focaccia. It was bland. The olive oil had hardly any taste. We then got the homemade pasta Bolognese. While the pasta itself was good, the sauce had again hardly any taste. My wife who is a good cook makes a very good bolognaise and it was quite a bit better than what we had today at Eataly. I expected better. Our salad which should have come prior to our bolognese was good and had a good taste. Note, we had to ask 3 other people about our salad as we had not gotten it. The staff seemed very disorganized. We also waited about 15 minutes to get our check after asking for it. After receiving it, I asked for the manager and complained to her. She then comped us for the bolognese. Since it was their 1st day we will give them the benefit of the doubt. Again, hopefully they will work out the bugs.

    Georgette Q.

    1/1/26- A welcome addition to CitiPlace Downtown West Palm Beach! Transformed the Historic Himmel Theater into a step into Italy!! A family friendly experience! Offering Imported Italian Specialties! A full service Restaurant, bar, a cafe with amazing Italian Pastries, a pizzeria and so much more! Wines, cheese, freshly made pasta and a full bar! It's smaller than other EATALY locations. This is the second EATALY in Florida. Aventura Mall has the other location. Come see for yourself! I highly recommend buying their Focaccia! It's the best I've ever had!

    Pistachios cake
    April L.

    Checking out EATALY. Didn't get a chance to have dinner there but tried their desserts. Good desserts for the most part. Very nice and bright indoor.

    Treats
    Nikesha S.

    Popped in for an afternoon pick me up! Got me a Chai Latte and a pistachio croissant. The Chai has a stronger hint of Cardamon and spices than most places. A small cup for $8 though! The Pistachio Croissant was not too sweet or over powering which was good. My daughter also enjoyed some mini tarts. The fruit, lemon merengue, chocolate mousse. All delicious.

    Ariel W.

    I'm so excited that one of my favorite buildings in West Palm Beach is getting new life as Eataly West Palm Beach. The newest location for Eataly is opening in the historic church that became the Harriet Himmel Gilman Theater. The building was constructed in 1926 as a Methodist church. During the Hurricane of 1928, the church basement was used to shelter people. By the 1980's, downtown West Palm Beach was rundown and associated with poverty and drug use. In 1996 in an effort to make the area more business and tourist friendly, the 55 acres surrounding the theater was demolished. Mayor Nancy Graham offered developers the opportunity to redesign the square as long as they preserved this building. The church underwent a six million dollar restoration by REG Architects turning into a multipurpose performance hall with shops on the first floor. It anchored City Place which is now called The Square. The 850-seat, 11,000-square-foot theater opened in 2000 and it was used for arts performances, receptions, community meetings and other events. The theater was named in honor of patron of the arts, Harriet Himmel who donated three million dollars in exchange for naming rights. The Harriet Himmel Theater in City Pace has been remodeled to accommodate the new Eataly which has opened in partnership with Related Ross. The grand opening is today, December 5th and the ribbon cutting is this weekend. This is the 19th location of Eataly and the second in South Florida. The first opened in Aventura. During opening night they were only serving pizza, gelato, and drinks. Starting tomorrow Eataly will be fully open. I love how Eataly is a place where you can eat, shop, and learn. You can dine in but you can also shop the market to pick up ingredients so you can cook at home. They also hold tastings and events. This is a wonderful addition to West Palm Beach for foodies and fans of authentic Italian cuisine and the old theater looks gorgeous.

    Wines
    Andrea U.

    Beautiful new market in the heart of City Place. It is an Italian food hall with homemade pastas, cheeses, gelato, wine, chocolates, baked goods, produce & nicely packaged goods that would make wonderful hostess gifts for the holidays. There are tables for those that are picking up food to eat here & items packed to takeout. Prices are high, items imported & quality exceptional.

    Erma D.

    My sister and I decided to check out Eataly, since it's been extremely popular and constantly packed. When we arrived, we put our name in and requested outdoor seating. We were told we'd receive a text once our table was ready. After receiving the text, we went to the counter as instructed, but ended up waiting there for over 10 minutes without being acknowledged. When someone finally assisted us, we were brought to our table--only to wait another 10 minutes before a server came over. What made this frustrating was that several servers were nearby, seemingly in a meeting, yet no one communicated with us. Even a simple "we'll be right with you" would have made a big difference. Once we were finally able to order, the food itself was good. Food We started with Cotto Toscano and Focaccia Bianca with extra virgin olive oil. The prosciutto and bread were very good--fresh, flavorful, and enjoyable. For my main dish, I ordered the Spaghetti al Pesto, Gamberi e Lime (squid ink spaghetti with basil pesto and shrimp). It was well-cooked, flavorful, and definitely a highlight of the meal. Overall Thoughts The food delivered, but the service and wait time took away from the overall experience. Given how busy and hyped Eataly is, better communication and attentiveness are needed to make the experience feel worth the wait. Rating: 6/10 Good food, but service improvements would go a long way.

    Macaroni drowned in pea sauce

    Here's an honest review by people who go to Italy for extended periods of time,experience different cuisines from all over the country and hoped Eataly could replicate an authentic Italian meal...didn't happen. EATALY has lost its authencity and presents as an upscale, commercialized. and overpriced restaurant. The service was inconsistent and we had to ask for everything,including a serving spoon for our shared salad, pepper,grated cheese,etc etc. The $18 expresso martinis were half the size of a regular martini you might get in any upscale restaurant. The macaroni we had was overcooked and drowned in heavy pea sauce...what a shame since we counted on good daily made pasta...They don't drown their pastas in sauce in Italy. Pasta is delicately coated.... Be smart and don't get caught up in the hype. Unfortunately, we did and won't return.

    Caprese Sandwich

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    Hands down best italian bread in all of Florida... passed through from airport heading nkrth.. worth the trip...

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    Ask the Community - Eataly

    Review Highlights - Eataly

    The grand opening is today, December 5th and the ribbon cutting is this weekend.

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    Pastaio Handmade Pasta

    Pastaio Handmade Pasta

    4.0
    (79 reviews)
    35.0 mi

    Husband and I had a hankering for some good Italian but we didn't feel like going out to eat…read more We picked up some food here to go, having never eaten here before. Let me start by saying, I have had hundreds of cauliflower pizzas, from many different restaurants. I can't seem to find anywhere that makes them right. I ordered the cauliflower Quatro fomaggi pizza... My husband picked the order up a few minutes past it's prime so we got it a bit cold. Despite the pizza literally being cold by the time it got to my house, it was NO JOKE the best cauliflower pizza I have had in my life. The flavors were spectacular, cheeses were savory and sweet, sauce was ridiculously flavorful and enjoyable. My husband got some lasagna and he enjoyed it thoroughly. We also got the gluten free chocolate mousse cake and it was decadent and sweet. We split it and it was so full of flavor, one slice was enough for us to share. My husband recounted that he's been struggling to eat meals recently and this meal literally brought back his enjoyment for food. We enjoyed the food a lot. I will most definitely be coming in for a sit down experience for the best cauliflower pizza I've ever had in my life. If it's that good cold, I can't imagine how good it is hot. It was so nice to enjoy some high quality food and to be able to stay gluten free

    Very disappointed with how this situation was handled. My mom, sister, and I came in for dinner on…read more6/26 and ate on the patio. My sister ordered the Rigatoni Boscaiola with a chicken cutlet on it. Looking at the chicken, it was visibly pink, and she understandably didn't feel comfortable eating it. We informed our server, who apologized, but the plate never left our table and was never taken to the kitchen for anyone to inspect. We ended up removing the chicken to a separate plate ourselves. When the bill arrived, the chicken was still included. After we asked about it, the server told us the chef said, "It's just a vein." Please see photo attached as the chicken is visibly pink and we are aware what a vein looks like. That was extremely frustrating because the chef never actually saw the chicken after we raised the concern--the plate remained at our table the entire time. We weren't looking for a free meal. We simply wanted our concern to be taken seriously and for someone to inspect the chicken before dismissing it. Instead, we paid for chicken my sister no longer felt comfortable eating. The other pasta dishes and appetizer were fine, and had our concern been handled appropriately, we wouldn't have left a review at all.

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    Bar
    Bar
    Rigatoni Boscaiola
    Rigatoni Boscaiola
    Pastaio Handmade Pasta

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    VIVA LA PASTA

    VIVA LA PASTA

    4.7
    (39 reviews)
    58.8 mi
    $

    Homemade Italian dishes and ingredients for a delicious dinner you can prepare at home for a family…read morecomfort meal or to impress guests. Way more affordable than a night out at an Italian restaurant, but you still get the high quality food. Depending when you stop by, you might see some fresh pasta being made right in front of your eyes. Doesn't get fresher than that. We love some of the frozen platters like lasagna and eggplant rollatini that we just throw in the oven for an hour and voila, perfection. And be sure to stop by on the 29th each month for 29% of gnocchi. We always have trouble deciding which flavor gnocchi to take, but we always know it will be good. And don't think about throwing grocery store sauce on their perfectly made pastas. Grab one of their sauces for unforgettable flavor. On our latest trip, we tried the fettuccini and their four cheese sauce, which we added sautéed mushrooms and Mahi to at home. That sauce was absolutely mouth-watering and the pasta had delightful texture. The ladies in the shop are always friendly and helpful, so don't hesitate to ask if you have questions about how to prepare something or how many people it will serve. If you're not in the mood for pasta tonight, many of the products are frozen so if you're in the area don't miss your chance to stock up! This small shop is filled with pasta machines and wall to wall options. You can feast your eyes on bountiful pastas, desserts like tiramisu & profiteroles (our favorite), and even a small market of Italian and Argentinian coffees, sweets, and wines, so why not stop by and take a look?

    This reincarnated location (name change to protect the innocent or maybe just new owners) has a…read morewide variety of pastas and sauces. I used to go get my weekly fix of fresh pasta for years. Finally I tried the new place. Same offerings. Different sizes to satisfy clientele budgets. I could just stand in front of the freezer all day to pick my selection. Today was Lobster Sorrentinos- mini ravioli stuffed with lobster and I picked a pesto sauce for the topping. Easy to prepare at home. Definitely delicious to consume. I didn't even check to what fresh pastas were available; this is what I used to purchase all the time. Service was spot on. I walked into the store and a clerk welcomed me and asked if I needed help. Nice. Prices were reasonable. And BTW, they supply all the neighboring restaurants and then some, with the fresh pasta on their menus. Go try it. I know I'll be back. I'm sure I'll be able to up my rating to 5 stars with my next update.

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    VIVA LA PASTA
    Store front
    Store front
    Pasta making on site

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    Pasta making on site

    Eataly - italian - Updated August 2026

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