My first time here. My first impression was wow. The first thing I saw when I walked in was a chocolate stand and chocolate bars and products. Being a chocolate lover I was in heaven and scared because I knew I was going to over spend in chocolate things and I had just entered this place. Eataly is an Italian market with a big bar in the middle. It had two restaurants. One restaurant had a menu and table service. The other one was a pizza/sandwich station. It had some small tables in the back. They also had a dessert and coffee counter. I saw a sign. It was a cool place. Some cooking prep stations are open. I got to watch someone make pasta. It looks like the store offers cooking classes also. I had the mushrooms pizza. I loved the crust. It was delicious. I then had the tiramisu coffee. It was delicious and I loved it. The staff was great and welcoming. I will be back. read more

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This is the third Eataly I have been to. The brand is fascinating to me. I love quality Italian products and this is the place to find them. I bought several things here including pasta, spaghetti sauce, chicken salad, gelato and biscotti. They all are very good. Pricing is very high as many people are aware of. This is the type of place for me to buy a few interesting things, definitely not do a big food shop. Service was hit and miss. I had to ask two people where certain items were. The first one did not know any of the answers to my questions. The store is very nice and organized. I like the fact they sell products I can't find elsewhere. It feels special browsing this store vs a regular grocery store. read more

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The food was tasty. Not extraordinary, but tasty. The service, however, left us so disappointed that we won't be back. We reserved a table and were told on arrival it wasn't ready. We were seated 20 minutes later in what felt like a dead zone. We got water and menus, then sat for another 20 minutes waiting for a server who never came. Tables around us were served while we sat there. I finally got up and chased down a manager (I wish I were exaggerating). She took our order about an hour after our reservation time. The food came quickly, no complaints there. But we had to flag a random server just to get our check. That was the only time anyone waited on our table. It was so bizarre I've never experienced anything like it. Some way to treat customers, on Father's Day no less! read more

Eataly - Kids pizza - International Grocery Near Me - West Palm Beach, Florida

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Eataly was recommended by several people as a place to visit in West Palm Beach. Eataly is located in CityPlace and is Italian inspired. From the moment we entered we were greeted by smells of aromatic food, bread, and coffee. The cafe and its array of delicious and decadent desserts are beautifully made and are presented in a clear showcase for all to see. I sampled a Limoncello dessert and later the Alta Badia Cheese. The Limoncello was citrusy and moist. The Alta Badia Cheese is an aged cheese that is similar to gruyere. It is delicious and melts in your mouth. Eataly has two restaurants with indoor and outdoor seating. There is a market with everything Italy for purchase from baked goods, deli meats and cheeses, pasta, and chocolate. The bar was open and had an area with gift baskets and flowers for sale. We bought bread and some of the Alta Badia. I also bought a Tiramisu Chocolate Bar. Self checkout stations are available. There is, however, a $0.15 cent charge for paper bags. I hope to return to Eataly again and perhaps dine in at one the restaurants. Walk-ins are welcome but reservations are strongly encouraged. Valet parking is available right outside of the Eataly. read more

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I ate at the main restaurant here, the food portions were very small. I spent $40 on the pasta. The bar isn't self seating which is pretty disappointing. The service wasn't that great either. It was cool to go to for a try, but definitely won't be back. The grocery prices are also outrageous. read more

Eataly - truffle pasta - International Grocery Near Me - West Palm Beach, Florida

This was our first time here for a class. We went for a mozzarella making class. We had a great time! The place is a nice market to shop for random Italian items. Yet it is very over priced for the market items. The nice things were the fresh breads, pastas, cheese you can buy. It is the price of buying items from a major city, nyc and such. They also had coffee, gelato and pastries. The pastries were very subpar. I wouldn't get them again. The coffee was good I got season tiramisu coffee. They also have two restaurants. I would only go back for classes. It's not worth going unless you really want some kind of specialty cheese. Otherwise you can prob buy the market items at Joseph's. read more

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They have indoor & outdoor seating. We sat outside on a beautiful night and enjoyed the music from the plaza. I was most excited about the homemade pastas that they have. If you go inside you can see them making the pasta. My friend and I shared the homemade focaccia bread, the octopus and the tortellini stuffed with butternut squash. The food was excellent. Our waiter was attentive and helpful however they need to work on their service a little bit more. They brought us out our second course and the dirty & emoty plates were still on our table. read more

Eataly - Octopus and greens - International Grocery Near Me - West Palm Beach, Florida

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We attended the Summer Festa with several food stations, mocktails, desert, music, gift bags and even a caricature! Great night...food selection and flavors were very good. read more

Eataly - Summer Festa - International Grocery Near Me - West Palm Beach, Florida

This was our first time visiting the Eataly in West Palm Beach. My first impression was that the place was crowded like it should be since they have a marketplace that offers variety of items that caters to all people including gluten free pastas, extra virgin olive oil, and Italian wines. My fiancee and I dined in at one of the restaurants there on the back of the marketplace. The food was okay, made from scratch pastas and decent appetizers. The service was slow. Our server's first impression was very unkempt, disheveled, and inefficient. She/he (I wasn't sure), had stains on the back of the uniform. We sat there waiting for 15-20mins before the busser noticed that we were there, she brought out the waters herself because the server didn't even know customers were seating in her section. Different servers brought out the food to us. She didn't remember our orders so after waiting 30 mins after water was served, she came and asked what our orders were because the chefs messed up the ticket. The excuse didn't make sense. I extended my parking 2 times on the parking app. This restaurant is the one located all the way in the back to the left hand side before you go out the back doors, across from the pastries shop. I would recommend the restaurant to others to try but not if it comes with the server that waited on us. read more

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I had a gift card from my boss that i wanted to use, so i called Eataly for the balance and was told i had $200 on the card so we went last night for dinner when we gave the waiter the card he said that he was not able to swipe the card so he called the manager to try, and it did not work for him too, so they called Sandra from Client relations. She had no idea what she was doing and was unwilling to help in any way, even through it was someone in her department that had given me the balance in the first place. I am disgusted by the way my family was treated and will never go there again. read more

We had a good visit to Eataly in City Place. We were able to find an on street parking spot, but most folks were lined up for one of the garage parking venues. Valet parking was also available for $15. We had been to Eataly in New York many years back and had fun exploring there. This marketplace is smaller and easy to navigate. We were able to wander around. There were areas for produce, wine, chocolates, cheese, prosciutto and salamis, pastries, bread, gelato, pasta, coffee, and other Italian products. They also had premade food like panini sandwiches and pizza to pick up and go. We tried one of their two restaurants -- Pizza and Pasta. Next time, we'd do the other one. We got to taste some strawberries in syrup and ginger with turmeric -- both in a sweet sherry -- being given out as samples. Bought a couple mini pastries for dessert --lemon tarts and Chantilly puffs -- for each of us (4 for $10.49); and he got a very good lavazza espresso. Although some things are a tad expensive, and more folks were looking rather than buying, they should do quite well here. It's a nice addition to West Palm. read more

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We enjoyed a visit to Eataly in New York and we we were excited when the West Palm Eataly opened. Not quite the same vibe as New York but the staff at each station were pleasant and helpful. We walked around deciding where we were returning after our lunch. After our lunch we had to visit the pastry shop. We shared four of the mini pastries and I enjoyed a LaVazza espresso. A nice finish to our visit! read more

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Rating based on the cooking class inside Eataly... loved the location of the class; at the back of the building, inside the classroom they use for the culinary school. Lots of windows and sunlight that come through (with the ability to see all that's going on around you in Rosemary Square). I liked that they offered wine and hors d'oeuvres, prior to preparing the main meal. That helped hold over our hunger till the very end of class (when dinner is served). The class was on "tortellini in fonduta di Parmigiano" - tortellini drenched in a rich, creamy cheese sauce. The class was fun and easy to follow along with, the class size was limited to 10 people, and the dough itself was fun to make. When you're done making all the pasta, they wrap everything up for you to take home, while they cook you the same exact dish for dinner. Unfortunately the dinner itself was NOT good. The pasta they cooked us was raw- I could taste the dough and the flour in each tortellini. A bummer that a place KNOWN for Italian doesn't know how to cook pasta. The sauce itself was VERY thin- same consistency as water. On top of that, the portion was SMALL (should've been given double that amount, or the ability to cook our own pasta). Cool atmosphere, fun date night, average price for a cooking class- just a let down on the end-product (and the fact we all went to eat pizza after the class). read more

Eataly's appeal and aura is undeniable. Housed in the old Harriet Himmel theater, it is a beautiful building and adds to the charm that Eataly clearly works hard to exude. With it being a lovely building with seemingly authentic Italian fares, I want to have nothing but good things to say. Unfortunately, that isn't the case. We visited the pizza and pasta restaurant to celebrate my parents' anniversary. With the restaurant being recently opened, we knew to arrive early to put our name in for a table. Also due to the fact that we were told they wouldn't take reservations for parties larger than six (we were eight). We were put on the waitlist at 5:45 and told that we were at the top of the list and would be seated at 8:00 at the latest. Fast forward three hours and we were still waiting. It seemed to me that they were willing to seat multiple smaller parties of four when they could have easily adjusted to accommodate our group. It felt like more of an issue of optimization than being busy. It wasn't a good look. When we were finally seated, the service was fine and the food was good. We had a variety of dishes (mostly pizza) that all were flavorful. I liked the Salumiere a lot. However, I think for the size of the plates, the price is a bit high. For Cityplace it's more or less on par with the other restaurants though. I'm in no rush to eat at the restaurant again, but the store offerings might draw us back in. Eataly is a nice addition to a rejuvenated Cityplace. Hopefully they'll work out the kinks soon. read more

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I've never been to other Eatalys, so when I read that this location isn't as good as others it's disappointing. I expected it to be grander, a building full of wonders. There were some wonders. I had two gelato samples that were out of this world, and a slice of delicious mortadella. I saw pizza slices and sandwiches that looked amazing, but so crazy expensive. And though it's not the fault of this place, it's not cool to have to pay (not a small amount, either) to park to buy items in the market. There are other gourmet Italian stores where parking is free. I will say that were I shopping to make a nice meal there are definitely upscale ingredients that look great. Sauces and pastas and oils and meat -- it's all very nice. And if I were well off I wouldn't think twice about buying items from the glass cases. I have no interest in trying the two restaurants, however. There's nothing about them that was a particular draw (vs items for sale in the market). If I were at City Place for a reason, I'd definitely go back and purchase a few things. Oh -- the focaccia at the bread section was SO tempting! I don't see making a trip there just for Eataly though. Not when you combine paid parking and high-priced fare. read more

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Having visited Eataly's in Italy (where surprisingly it's really more of a book store with a small cafe), Manhattan (my favorite), Dallas (a close second to Manhattan), Miami (my least favorite) and just recently, the newly opened Palm Beach location, you could say, I'm an Eataly's fan. However, I must admit that not all locations are up to snuff. The newly open Palm Beach location is a great example of this chains inconsistency. I believe the Palm Beach location is the smallest of all the U.S. Eataly's I've visited. Housed in the beautiful Italian food hall building, I must admit it was the nicest looking location of all the Eataly's I've visited. Unfortunately it wasn't close to the best. Unlike the Miami Eataly, where I felt like I was eating in a cafeteria (see my review), the dining areas were quaint and welcoming. The shopping experience was also well thought out. As one who is not a shopper and usually has to be dragged by my wife through the exercise, It was a pleasure walking throughout the location and shopping for our favorite goodies. Eataly also offers a variety of Italian-style sandwiches, often featuring housemade bread like focaccia or ciabatta, high-quality Italian meats (prosciutto, mortadella, salami), fresh cheeses, and vibrant spreads like salsa verde. As always, I chose my favorite, the savory porchetta which was, as I expected, excellent. It's a must have if you visit an Eataly. Although I didn't have time for a slice of one of their many fantastic pizzas, the selection looked just a great as I've seen and enjoyed at other Eataly's. One other note, we did take home and enjoyed their homemade lasagna. It was as good as always. Creamy and rich with a wonderful sauce that tastes like it was just shipped over from Italy. You won't find a better lasagna anywhere! For all that good, there were a couple of definite negatives. Unlike all the other Eataly's, the Palm Beach Eataly doesn't make their own bread on the premises! This is a definite issue for one who appreciates freshly made bread. We did take a "shipped in" loaf of the bread home and it was ok but it tasted and had the consistency of a "shipped in" bread (not bad but not the crisp exterior and chewy interior of a freshly baked bread). Although the bread was clearly an issue, the quality of my favorite desert was most definitely a deal breaker! One of my favorite things at Eataly is their cannoli's. They "usually feature crisp but not too thick shells and wonderfully creamy fillings. Unfortunately, the quality of the Palm Beach location's cannoli's wasn't close to what I had enjoyed at all the other Eataly's. The shells were fine but the filling was not as creamy almost gritty and the taste of the filling was much too sugary (could be that the over abundance of sugar is what created the grittiness)! In all fairness, we didn't have time to try out one of their restaurants, which could be up to their high standards but, what we did get just wasn't up to what we have previously known to be an Eataly experience. There's a lot of buzz about Eataly grand openings with miles long lines forming for each but, If you want to get the best Eataly experience, the REAL DEAL, the Manhattan location is the place to go followed by the Dallas location. Everywhere else, (at least with regards to the locations I've visited) you'll ask yourself, what's the big deal. read more

Eataly - Outside dining - International Grocery Near Me - West Palm Beach, Florida

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We left our name and happily our table was available in 30 minutes. We were able to sit facing the pasta bar. The menu was small bites to share, cured meat & cheese, salad, and pastas. It was a very limited menu, but were very hungry from day drinking. The restaurant is attractive and inviting. We started with the focaccia, then ordered a Caesar salad and ended with homemade pasta Bolognese . We sat in front watching the pasta getting made and were salivating as there wasn't any bread on the table. However, sitting here for over an hour. I saw the pasta man without gloves going on his phone, rolling pasta out, touching his hair, hat & then back to the pasta. I stopped a man in a suit and asked him about our bread, explaining that we waited a long time and a very hungry. The focaccia with Rosemary didn't have much flavor but we quickly devoured four small slices with olive oil. I'm glad we shared our pasta bolognese which came out next, the pasta was very good, but the sauce had no flavor. I expected to taste fresh herbs and delicious cheese, outrageous tomato sauce, which I didn't. When we finished our pasta, I asked the waitress about our Caesar and she said she would look into it. We asked 3 people about our salad and nobody seems to know which salad and that we even ordered one. I realize that they just opened and will give the benefit of the doubt and come back at a less busy time. read more

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Eataly has at last arrived in downtown West Palm Beach's City Place! First conceived in New York City's Flatiron District by Celebrity and controversial Chef Mario Battali of Greenwich Village's Babbo fame, it's now right in my backyard! . Eataly doesn't disappoint! I'm reminded of a KISS concert's opening announcement: "you wanted the best, you've gotten the best." Prices at the restaurants, cafes and market aren't for the faint hearted. You will spend lots of money but you get for what you pay. As 'ole Ben Franklin was said to have said: "The bitterness of poor quality lasts longer than the sweetness of low price." read more

Eataly - Fresh summer and winter truffles - International Grocery Near Me - West Palm Beach, Florida

Came here to grab a sweet treat after dinner and the petites are definitely pricey. My favorite was the fruit tart and the lemon meringue. So refreshing and very small to pop inside your mouth. The chocolate for the fudge was very rich and decadent. I don't think I would get that one again. read more

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Loved our experience here the wait was a bit long but they accommodated us without a reservation a very short time after they had just opened. Loved browsing In The market while we waited ! read more

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So I've been to various Eataly's, so I had high hopes for the one that recently opened in WPB. I have purchased groceries and bread on occasion, and although the breads are good, I noticed the groceries aren't as fresh. The soft cheeses have perished faster than anticipated and the prepared foods have wilted veggies. The prepackaged foods have been pretty good though. For the price, I would assume they have the best produce. Honestly a little disappointed, but I do plan on checking the gelato and the pastry section. read more

My wife and I had been eagerly awaiting the grand opening of this place, and it absolutely did not disappoint. The service we received from Fred, the General Manager of II Pastaio, was outstanding. We had the opportunity to sample three dishes, and each one was fantastic. One was a rich, bolognese-style pasta, another was a creamy squash Alfredo pasta, and the standout dish was pasta stuffed with veal, served in an incredible Marsala sauce. Wait till you walk around and experience all the decor lighting and layout of the place. We will definitely be regulars here! We love this place and are so happy it has finally opened. We can't wait to come back soon. Wishing great success and many blessings to this wonderful new business. read more

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I checked out Eataly on December 15, and wow--it was packed. The place was extremely busy, which wasn't surprising since it had just opened that Friday. Eataly is an Italian restaurant and market offering a wide variety of pasta, pizza, and desserts, along with an impressive selection of Italian wines, cheeses, and cured meats. There's a lot to take in, and it definitely feels like a destination spot. We picked up a few mini tarts--my favorite Italian desserts--and they were, of course, delicious. No complaints there. I'd definitely go back, but I'll probably wait until the hype dies down a bit so I can fully enjoy the experience without the crowds. read more

Eataly - International Grocery Near Me - West Palm Beach, Florida

Beautiful location inside and out albeit still small considering other eataly locations. Surprised they didn't use the 2nd floor more and that it wasn't seasonally decorated considerd how real italian go crazy for Christmas Still extremely overpriced in terms of groceries of course but nice for a gelato or pastry. read more

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The service was very good. The entire crew was well attentive and Jessica did amazing! We sat on the patio and it was a beautiful day with beautiful scenery. A great way to spend a meal. The food was good and had good portions. The bolognese was my favorite dish we tried. Other family got other items not pictured. The tiramisu was very good. We were told it was the pastry chef's grandma's recipe. It was good, but it was hyped a bit more than it turned out. I have a high bar for tiramisu. It was top 5 for sure. It was a pricey menu. You will spend $50+ per person at minimum even if drinking water. But it was a good experience. read more

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Went to the newly opened Eataly! Beautiful space, lots of hustle and bustle as this will definitely be a fav hot spot! Just recently opened so understand adjustments will be ongoing as they fine tune . Just some suggestions that hopefully will help with client feedback ! Hostess at back dining area - we understand this is an elevated place but the attitude adjust can certainly take a dial down by a couple notches. Don't cut clients off to let them know you're 'busy' checking folks in when there was one table seated lol - there are plenty of ways to be more gracious. $29 Tagliatelle Bolognese was recommended as top seller but was completely bland and no flavor. Servers pushing HARD on upsells and definitely needing training - I think we were interrupted at least 3 times when she approached so that she could 'announce' something. Just try to read the table first ! No salt or pepper on tables, no offer for fresh ground cheese offered etc. All things that can be fine tuned hopefully. A gorgeous space with such an incredible choice of options - no doubt this will be amazing ! read more

Eataly - Rear Dining Area - International Grocery Near Me - West Palm Beach, Florida

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West Palm Beach finally has its own EATALY, and overall it's a beautiful addition to the area! The decor is absolutely stunning -- bright, clean, modern, and truly gives that elevated Italian market vibe. There is plenty of seating both inside and outside, which makes it great whether you're grabbing a quick bite or planning to stay a while. They offer an amazing variety of cheeses, wines, and Italian desserts. We tried the gelato and it was incredible -- highly recommend the pistachio and mango flavors! We also stopped at La Pasta & La Pizza, and I have to say...the lasagna might be the best I've ever had. Rich, flavorful, perfectly layered. My daughter ordered the bunny-shaped pizza and happily ate the entire thing, which tells you everything you need to know! The only reason I'm giving 4 stars instead of 5 is because the grocery section was surprisingly small and a bit underwhelming compared to other EATALY locations. I expected a larger selection. Overall, though, it's a gorgeous space with delicious food, great gelato, and a fun family-friendly experience. Excited to come back! read more

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When we arrived the place was packed. The vibes were nice, there was live music on the balcony. The one thing that was pretty annoying was the fact that the bar wasn't first come first serve. I've never been to a place downtown west palm beach that had a waiting list for the bar. We got the bolognese which was pretty good with a nice sized portion. The tiramisu was also delicious. read more

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I order the margarita Rustico pizza from the prepared food display case.. it was so beautiful and I was so excited to indulge. However, it was just ladened with salt. It was so unfortunate. Other items have been great. Extra salt is not necessary if you have quality ingredients.‍ read more

The food wasn't actually good. The place is super cute for pictures and the service was okay. It's a cute place to take pictures and shop but the actual restaurant wasn't good. My husbands pasta sauce was bitter and realistic I was left hungry for the price you pay I expected more pasta on my plate. The best dish we ordered was my daughter buttered noodles read more

Eataly - Bar area - International Grocery Near Me - West Palm Beach, Florida

First off the usual long wait times and empty tables so we sat at the bar . The bartender wasn't too nice and friendly ordered water while we made up our minds for our dinner and he gave me a glass of water with no ice . So I had to order ice for my water . Placed our order for tagliata di manzo One was ordered medium and medium well . Food came out and you literally get 4-5 strips of steak and half a plate of rustic potatoes . The 3-4 pieces that were edible were good but then we got served a big chuck of just Fat . I let one of the bartender know of the issue Regan was very nice and went ahead and comp our dessert . Our tiramisu was good no issues can't go wrong with a sweet . Overall good experience Regan finished our note on a good note read more

Eataly - Steak plater Top right is the blob of fat we got on our dish . - International Grocery Near Me - West Palm Beach, Florida

I love Eataly there food and dessert was amazing put it is pretty popular and kinda of small so when you put those together it can be very crowded . read more

I'll be honestly that I've only gotten gelato here so far, but as a gelato lover, it did not disappoint! Creamy, delicious, and in a vibey spot right in West Palm! I definitely recommend coming here after dinner in the square for a walk-around and sweet treat! The staff was kind, and Eataly is always fun to check out the different pasta products. Next time, I'll come back for dinner! read more

Eataly - Pistachio gelato, chocolate gelato - International Grocery Near Me - West Palm Beach, Florida

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Waited for the hype to abate, then joined a friend for lunch. It's a beautiful, buzzy space with amazing Italian cuisine. Pizza and Caesar salad were spot on, and the meatballs are light and delicious. Service was abysmal. We had to flag a manager to take our order. Hopefully some training will ensue! read more

Eataly - Pizza to go! - International Grocery Near Me - West Palm Beach, Florida

What a great space they put together for all things Italian. Little cramped in some areas and hard to get through the crowd but maybe that's what they were going for in a way. Lots of overly priced items but had a deal for 20% of 3+ bottles of wines during the weekend. Food samples by the deli - cheese and meats. Fun to look around and see what was offered. There's self checkouts along with usual cashiers. Lil disfunctional but something to check out. Liked the live music on the 2nd floor. He had a lot of space up there read more

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I'm working a show at the Kravis Center and my friends were yapping about Eataly. Say, what!? I've been to the one in Aventura so I decided to find the one they were talking about. I was a little confused because all I saw was restaurant seating. Surely there are two places called Eataly. I almost left until I thought, what the heck. Open the door. When I opened the door I felt like I had entered into another dimension. There it was. A vision I was all too familiar with. I purchased a blueberry and raspberry lemonade. I'll be back tomorrow to not only get the lemonade, but a sandwich, and dessert. read more

I was really excited to try Eataly in West Palm Beach, especially given its location in the beautifully restored Harriet Himmel Theater. Unfortunately, my expectations were probably too high, and that led to some disappointment. I made the mistake of comparing it to the Aventura and NYC locations, which set the bar unrealistically high. While the space itself is undeniably stunning, the food options felt limited unless you're willing to spend quite a bit. The more affordable choices are mostly pizza and small sandwiches, while the sit-down restaurants lean toward fine-dining prices. There is a marketplace area with salads, vegetables, and an excellent cheese selection, which was a highlight. My friend and I ended up just getting cappuccinos and sitting at a table to catch up, which was pleasant enough. Still, between the higher prices and the fact that you have to pay for parking, the experience added up quickly. Overall, it's a beautiful setup and worth seeing once, but I'm not rushing back anytime soon. It is in the middle of Cityplace so they definitely will get a lot of foot traffic for sure! read more

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If you have not been to an Eataly in the US or in Europe, it's sort of a high-end Italian version of Whole Foods with a market, bakery, coffee shop, pizza and two restaurants. Fun to spend time to walk around, get a bite to eat and shop for specialty food items ($$). Did not eat but plan to return for that. Have nice open air seating outside in the courtyard. read more

Absolutely unacceptable experience at the West Palm Beach location over Mother's Day weekend. My mother, wife, baby, and I came in hoping for a special family dinner. We were told as walk-ins the wait would be 15-20 minutes. That quickly became 45 minutes, then we were told it would be another 45 minutes, and then after all of that waiting we learned our table had apparently been given away. We spent this entire time standing around with a baby, in the heat, waiting and waiting while receiving little communication and constantly changing expectations. Not once during this entire process did anyone offer something as simple as a glass of water or make any meaningful effort to accommodate a family that had already been waiting far beyond the original estimate. We finally spoke with a manager and were told they would "do everything possible" to get us seated within 25 minutes. Another 40+ minutes passed. The biggest issue wasn't even the wait itself. Restaurants get busy -- especially on Mother's Day. The issue was the complete lack of organization, hospitality, accountability, and customer care. Mistakes happen. What matters is how a business responds. We received an apology that felt more like an obligation than genuine concern, and there was absolutely no effort to make the situation right. When customers spend over an hour and a half waiting with an infant after being repeatedly given inaccurate information, they deserve better than excuses and indifference. This was supposed to be a special Mother's Day memory for our family. Instead, it became a lesson in how not to treat customers. I expected much more from Eataly. read more

Went here to grab a quick bite to eat after the gym. There are two seated restaurants inside along with a few food and dessert stands, and a couple bars. Think Italian inspired food hall and shop. If you want to eat at the actual restaurant you should make a reservation. Pastas are freshly made and the food looked delightful. I did not have a reservation so I opted for a sandwich. Wow! It was soooo delicious and worth the price ($14 I believe) I have been back 2 or 3 times just for that. Great addition to Cityplace! Can be casual or even great for a date night dinner. read more

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