Rock and Block started our job on June 29th and it was finished July 3. When they were finished…read morewith the job they were to move our 2 sheds onto the pavers. I am still waiting for that to happen. It keeps getting pushed back. It is the weather or we live too far out. We did not live too far out when they took the job. The last I was told is they will be out Monday, July 27. My items have been sitting on my deck for 3 weeks now. I would like to enjoy my new back yard. Brandon, the salesman, was great. The workers did a good job, and the job supervisor was nice. We had another estimate and we went with Rock and Block because we felt we were getting more for our money. I just want my job completed. I do not understand why it is taking so long to finish it.

From start to finish, Rock n Block maintained professionalism and great customer service.read more

Highly Recommend Pure Turf USA. They are professional, reasonable and deliver excellent outcomes…read more We had our front yard, court yard and backyard redone. We had to resurface our pool deck along with expanding the footprint, installed pavers to the courtyard and added turf to the front yard. We purchased our own plants but they dug all holes, planted and did all new drip systems. Kevin was incredibly helpful in that I had done AI designs of what I wanted and he created the plan to make it happen. Cheers to the amazing hard workers who endured terrible hot heat but continued to work with a smile. We offered water and food as I believe in taking care of those who help you. Plus they appreciated it. Lester was the supervisor of the team and got the job done. My only suggestion is for corp/management- Create a position Concierge liaison- a Individual who communicates to the home owners on all job sites in the morning by text of when to expect the crew and what part of the project is going to be worked on. Lastly provide easy ups for your crew as these working conditions are difficult. I love the outcome of the job and would highly recommend Pure Turf USA.

Shlomi, what started out as a gift for my family and should have only taken a week or so has turned…read moreinto this long, drawn out, unfortunate thing lasting months. First, I live and work minutes away from my daughter, son in law, and grandchildren, and my residence was not questioned when you accepted my money without having met me in person. The sunken, unleveled area near the patio was sunken prior to the children playing there with water, which was brought to your attention immediately by me, and remains sunken. The children were playing on the artificial turf after installation, not during, and also when your crews would come for repairs, always unannounced, whenever they could fit in the time, because new business was prioritized first, according to your employees. My daughter would move toys, including their inflatable pool which was destroyed by cement thrown into it by your workers. The ineffective drainage by the patio was replaced, without a change order, by the structurally impaired lateral drain after I simply asked your professional if it was a possibility. You did us no favor by installing additional drainage that you stated "will help significantly during the winter season", but which we never wanted, never asked for, never saw a change order for, and I supposedly refused to pay for, which is false and libelous. The poorly placed drain at the back of the wall that you speak of was never meant to be located there and was removed because it didn't connect to any discharge or overflow line. The artificial turf, with holes cut in it to fit drain covers in that location, was laid back down and patched up. I cannot accept a repair method that leaves brand new artificial turf with a patched or piece meal finish, particularly to fix an error made by your team. One item I have complained about since the beginning is the safety concerns with the unfastened down and lifting turf which has never been addressed by anyone on your team. And you're saying this is the best you can do.

Great Job by Rob and Team efficient and great result, we have not done artificial Turf before…read moreso.their knowledge of the process was really useful - Highly recommended

Wonderful experience. Very quick, thorough, and great quality product used. Sort of no frills, but…read morewho cares when you get an after product that elevates your home into something so beautiful. We appreciate Rob and Kimmy for everything and if we ever need anything more in the future, we know who to call. Want to boost your home immediately? Give them a holler. Need to do it in waves or work something out? They're more than willing to find a way to make things work. Keep doing what you're doing!

I had a great experience with Us Turf. They were honest from the start, which I really appreciated,…read moreand they moved fast without cutting any corners. The service was solid, and the artificial turf looked amazing--totally exceeded my expectations and held up beautifully. What stood out to me were the following: Premium yet budget-friendly turf options. They offered upscale, durable artificial turf that stays looking sharp year-round, but at a price that was very competitive and easy on the wallet. Professional install. Oscar led the install team, Dale kept the project moving smoothly as the project manager, and Martin was our sales guy who got everything set up with us. The crew did careful groundwork, clean seams, and seamless irrigation integration to keep everything looking natural and neat plus lighting. Putting in bay trees, Little Ollie's, and rocks. Tasteful landscaping accents with bay trees, Little Ollie's, and rock features to elevate the space without breaking the bank. Low maintenance & longevity. Strong warranty on the turf, plus practical care tips they shared. Attention to detail: Lines and corners were treated with care, delivering a really great finish. If you want a high-end-looking outdoor space with budget-friendly, competitive pricing and people that are professional, Us Turf is the place to go. Highly recommended!

Martin completed our initial estimate, and at first the communication was great. Unfortunately,…read moreafter that, things started going downhill. It's disappointing because I really wanted to love this company, but the entire experience has been filled with frustrations, constant follow-ups, and having to ask why things weren't getting done. On the first day of the project, the crew arrived and began measuring the area. They knocked on my door because they wanted to confirm some measurements. When I went outside, they explained that the measurements Martin had provided seemed off and that the border where the plants were supposed to go was much wider than expected. I agreed and told them that wasn't what Martin and I had discussed. I immediately called Martin and explained that the measurements were incorrect and did not match the design photo I had been shown. He told me he had used Google Maps for measurements and that sometimes it's not accurate. I was shocked because I specifically thought he had physically measured the area himself. He then informed me that additional materials would be needed, resulting in an extra cost of approximately $1,900 for more pavers and artificial grass. I explained that this was not my mistake and that it was his responsibility to ensure the measurements were accurate. I had asked multiple times if the quoted amount was final because one of my biggest concerns was avoiding a seam in the artificial grass. While he ultimately corrected the issue without charging me the additional amount, I still ended up with a visible seam running through the grass. Which I'm not happy about still. We also added a raised seating area with lighting. After installation, the area had a significant slope that was very noticeable. When I brought it to their attention, they explained that some slope was necessary for water runoff. However, this wasn't a slight slope it looked more like a sunken area on one side of the square. They eventually came back and corrected it. The pavers have also been an ongoing issue. They were uneven and not properly leveled. The company has returned twice to address the problem. While there has been some improvement, it still isn't what I would consider acceptable, and the unevenness remains noticeable. The plants they installed also began drying out. They had to return twice to address that issue as well, but only after delays and on their own schedule. Currently, I still have cracked pavers, chipped pieces, and stained pavers that need to be replaced. I am still waiting for a response regarding these issues. Once again, everything seems to be handled at their convenience rather than with urgency or concern for customer satisfaction. My overall impression is that once the company secures the job, customer service significantly declines. The quality issues, lack of communication, repeated repairs, and delays have made what should have been an exciting project into a frustrating experience. As a customer who invested a significant amount of money, I expected better workmanship, accountability, and follow-through.

This company is top notch! Pricing was lower than other companies in town with high quality turf…read more We had 2 areas in our backyard that needed turf. Jose's crew leveled our yard, added over 30 plants with new drips, and installed 2 areas of turf in just 3 days! These guys work hard in brutally hot weather. The design down to the install was so easy! I will use them again when we decide to redo our front yard. Do not hesitate to call this company. You will not be disappointed!

I was looking for artificial lawn installation & was happy I found Las Vegas artificial lawns. They…read moredid a great job in regard to being there on time as well as clean up afterwards. I felt I was offered quality turf with competitive pricing. I highly recommend you call artificial lawns for an estimate.

Very professional and have done an excellent job so far. I have about a half-acre property, and my…read moreprevious landscaper suddenly disappeared, so I needed someone reliable. On their first visit, they removed almost all of the weeds and cleaned up the property far beyond my expectations. Since then, their monthly service has been consistent and thorough. They've also been flexible with scheduling when needed and always send invoices and payment receipts promptly, which unfortunately isn't always common in this industry. My only minor issue is I've asked for a list of ingredients and brand type for their request to spray and I have not received that, it's been nearly a week. Very minor issue at this point. Highly recommend them if you're looking for dependable, professional landscaping service.

My HOA was all upset that my large bush had suckers growing at the base. I contacted Jr's because…read morethey helped me before. They came out trimmed everything and cleaned up all of my front and accessible side yards. The do great work and their employees are courteous and even in 107°f heat they came and did the job. I will say one thing their pricing is on the high end, but they have been prompt and do good work, so I will recommend them and use them again.

Reached out to Bonilla Landscaping for an irrigation issue I was dealing with. Marvin came out,…read moretook a look, and suggested a solution that wasn't even something he could handle himself since it needed a plumber. I was a bit skeptical at first, but he was absolutely right and it ended up fixing the problem. Really appreciated the honesty and straightforward advice. I'll definitely be calling him back in the spring when we redo the landscaping.

Marvin and his crew did an excellent job on our landscaping. There was quite a stretch of time…read morebetween our HOA submission of the plan Marvin laid out and the actual approval, BUT Marvin still got us on the schedule soon after approval and got going. They were courteous and communicative. We love the results. I highly recommend Bonilla Landscaping.

We are so pleased with the entire process. They were fast to respond to my initial inquiry, and…read morecommunicated promptly with thorough answers to my many questions. They schedule an initial appointment in a timely manner, showed up on time, and were quick with their measuring. The quote came the same day, as promised. The pricing was great, so we moved forward. They showed up on time with all necessary equipment, and they busted their butts in crazy LV heat. They did a great job with the installation, shaping the grass around two trees, and being careful with underground sprinkler pipes. We definitely recommend Synthetic Lawns of Las Vegas!

Sadly, I'm very disappointed with my experience dealing with Synthetic Lawns of Las Vegas,…read morespecifically with their representative Patrick. After our initial conversation, I was hopeful and excited to build a relationship with SL of LV after reaching out multiple times, I didn't get any return call. I continued to reach, left messages, and even waited days hoping for a simple follow-up -- nothing. It's incredibly frustrating to be ignored, especially when you're trying to give a company your business. I expected at least the courtesy of a response. This kind of lack of communication shows poor customer care and zero follow-through. Sadly, I am forced to take my business elsewhere.

It was an absolute pleasure to have worked with the incredible team at Purchase Green!…read more As a complete desert landscaping novice prior to this project, I spent hours online researching artificial turf and service providers in my area. After learning of Purchase Green's stellar performance - evinced by numerous, glowing reviews, I decided to contact them myself to request an onsite quote. The very same day, Aaron reported to my property to take careful note of the exact dimensions of my yard and to discuss my options in terms of all materials' type, size, color and cost. I most appreciated his patience and the thoroughness of his detailed responses to my numerous questions. Later the same afternoon, after reviewing Aaron's detailed quote, I called his office to sign the contract and request that work please begin as soon as possible. I was pleasantly surprised that I would be able to be added to the work schedule just a few days later (at the start of the following week). Prior to any work commencing, I reviewed and agreed to all details of the exact scope of work (SOW) over the phone - with the gregarious and thoroughly pleasant Elizabeth (at the main office) - who made the scheduling process quick and effortless. Early the following week, a work detail of 8 landscapers arrived at my home - not just on time, but early, quietly (so as not to disturb my neighbors) and with visible enthusiasm to begin the project. Each of the workers was an extremely professional subject-matter expert who obviously loved his job. Without exaggeration, I can attest to the fact that I have rarely before witnessed such efficiency, celerity, precision, attention to detail (and safety) and/or pride in the quality of work afforded the customer. Communication was clear and concise; zero interruptions were incurred: all materials and tools were onsite, on time and without suffering a single discrepancy or error. Over the course of two consecutive days, the project was completed flawlessly and to my complete satisfaction. I must add that the end results surpassed my already high expectations by a considerable margin. I had the opportunity to speak to Rich, one of the company's owners, while he was onsite to check progress. He was clearly (and rightfully) confident in his employees' skills and uncompromising work ethic. I expressed my personal thanks to him for a job extraordinarily well done. Nothing was left unfinished. All tasks were perfectly executed with precision. Moreover, as a final compliment, the crew thoroughly cleaned up the job site before adjourning each day. In fact, my property was left in far better condition than when th e project began! I have since received numerous compliments from my neighbors on the turn-key work which I paid to have done. It is exceedingly rare that actual work performed lives up to its prerequisite sales/marketing hype; notwithstanding, in this case - in my own personal experience, Purchase Green knocked the entirety of my project clean out of the park. It is my hope that my honest review will assist other (prospective) customers to choose Purchase Green for all their dessert landscaping needs. Not only did my doing so save me money - but it also will save a significant amount of water, moving forward, for years to come. Many thanks to Elizabeth, Rich, Aaron and the entire team of Purchase Green landscaping professionals for their unparalleled commitment to customer service and their customers' complete satisfaction. I unequivocally and enthusiastically recommend them to anyone in need of planet (and HOA) friendly, expert landscaping with high quality, long-lasting, good-looking products. Keep up the fantastic work, team!

Purchase Green (N Las Vegas store) is the outfit to purchase your artificial turf. Don't spend…read moretime going to the various turf stores -- this is the one to visit. First, they have a wide selection of different turfs consisting of various grades and colors. Second, Purchase Green also sells some of the items you'll need to install the turf as well as accessories to keep your turf looking new. Third, the delivery was free. And fourth, this is a corporate store and they stand behind their products should anything go wrong. I was fortunate to work with both Roland and Dominic who each provided excellent customer service.

We saw big bully turf at a rock the block event where they offered a special discount to get a…read morequote. We decided to look into it, as our natural grass was becoming difficult to maintain. Our sales consultant, James, was amazing. His design was so beautiful that we actually decided to move forward with the project. He was so knowledgable & helpful throughout the entire project. He helped walk us through the HOA approval process & the water rebate program. As first time single family home owners, we really appreciate how much he helped us. We also loved how he was helpful with our budget by reusing stones we already had & let us go buy our own plants. Once everything was approved with the HOA, they were able to schedule the install very quickly. I wish we had received the instructions to clear out the yard / patio prior to the project starting, as everything was kind of rushed together. They said it would take 2 days, and it actually took 3 (plus they had to come back a 4th day for some additional clean up work). Our project manager, Michael, came by once to check on things. He was so knowledgable about the irrigation system for our trees & spent extra time helping me reprogram our system. I also appreciated that he stopped by again when we had issues with it just to be 100% sure everything was working properly. The reason I am not giving 5 stars, is we are really disappointed they didn't do a full clean up of all the leaves in the backyard. If we had known this, we would've blown all the leaves on top of the grass, because that's all they removed. It was disappointing to see all of the leaves & debris around the backyard at the end of the job. They also left 2 large brick dividers (guessing they dug them up while removing the grass) askew on the back palm tree, along with a discarded grass sprinkler head, which was also disappointing. They could've asked if we wanted to keep the bricks or throw them away, but instead it was just left sloppy by our tree. We just expected a little bit higher quality of service for the price. We also still have 2 construction cones from the river rocks they left sit for a few days, which they eventually came & got the rocks, but left the cones. We are also missing part of our hose now. They also didn't have a plan for us to fill in the trees out front. They said we could go get mulch, but we just spent so much money & wish we had known beforehand we had more to do ourselves after. So just overall a few little things regarding the installation that added up to a little disappointment in quality of service. Overall happy with the sales process, friendly service, and quality of materials. James & Michael both went above & beyond to help us, so we are really appreciative of their high level of service.

We recently had artificial turf put in our backyard in Peoria, Arizona by Big Bully Turf !…read more We were very pleased from the start to finish requested a quote on Facebook and our salesman Rich was quick to respond with Great communication through the process. Rich also explained thoroughly to us what the installer's would be doing ! our installers were very professional, and they were very careful with my existing yard art while performing the installation I couldn't be more pleased with their installation crew thank you! This is totally transformed our yard and we will be enjoying it for many years. Thank you Big Bully.‍ It's been almost a week and our Chihuahua Sally thinks the grass is carpet so she doesn't pee or poop on it. She goes in her normal place where she's always gone pretty cool. Thanks again to Rich for making it a great experience!