Terrible customer service. They sent the wrong type of type truck. The driver was extremely rude.read more

The release button on the gear shift of my old Honda Accord broke off, and I couldn't shift gears…read moreand move it. An AAA service technician came out and said he couldn't move it. The company also said they wouldn't tow it, because bla bla. So I called Authentic Tow. The people at the phone were polite. Their time estimate for sending help was accurate. The service person was polite, knowledgeable, and able to roll my car back so he could roll it on a flatbed. All this on one of those narrow, winding Marin streets. I'd rather not have car trouble; but am satisfied with the outcome.

My vehicle was handled and the proper manner.The people were ultra kind, I was a little upset.But…read morethey were able to bring me back down to a proper level with kindness and good explanation.They were on top of it when it came to the vehicle being handled and to my inpatientness.Thank you valley towing for your help.

I just had a really exceptional experience with Valley Towing and wanted to share here. Victor…read morearrived to tow my (totaled) car to the repair shop, and he was super friendly, helpful and fast! I'm grateful for these guys and their great work.

Tony was able to arrange a quick tow for me yesterday when I needed a flatbed tow for my lowered…read moreMiata. The tow truck arrived faster than expected and the tow truck driver was a really nice guy. I rode with him to the garage that did the work on my car. The price for the tow was absolutely reasonable. I would definitely use Gonzalez towing again in the future!

Gonzalez Towing is the BEST! When I called this company today for tow service, I was informed that…read morearrival was in 45 minutes. I didn't expect a prompt arrival but I was mistaken. He arrived on time with a big smile! I was pleasantly surprised! How refreshing! Well, Mr. Gonzalez rendered impeccable service, to say the least. He was helpful, friendly, accommodating and above all, truly reliable! I highly recommend Gonzalez Towing. I give this company 5 extra large stars!

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Provided thorough information on how to manage a loosened front bumper while waiting to get it…read morerepaired. Excellent service!

VJJA is super responsive and helpful. They responded to me with a fair price that beat the…read morecompetitors. They towed my motorcycle to the shop with no issues. Secured it quickly. Delivered it quickly. Confirmed with me that the bike arrived safe. Called the shop and they confirmed receiving the bike and all the accessories. Great experience and value!

I donated a car to charity and VJJA towing came and picked up my dad's 1995 Mitsubishi Galant that…read morehad been sitting in our garage for over ten years. The dispatcher was Cindy and she was so thoughtful and understanding. I think if it would have been any other towing company, they would have quit as soon as they saw the difficult situation. But the tow truck driver, Jose was excellent. He knew it would it take time and a lot of effort because he had to jump start the car, back it up out of the garage, maneuver it off the driveway and install all the towing components all by himself! He was so patient, professional, did not complain or gave an attitude. My mom and I were truly blessed that it was a kind person who helped us get that car out of our garage. I wish Jose all the best in life.

Horrible! My insurance requested roadside and the guy never showed up at the ETA. When I called…read morethe driver had an attitude and told me he had a more important emergency Job and that he would come after. I waited for house eventually I called roadside and filed a complaint for not showing up, poor customer service and not updating the ETA. Terrible service.

I recently used Corte Madera Tow for the second time. Our car stalled on the freeway. I called…read moreCorte Madera Tow because I used them 10 or so years ago and had a great experience. This time was equally good. I called Corte Madera Tow and explained the situation; we were a little panicked being stuck along the busy freeway. They dispatched a truck immediately and got us safely towed to a mechanic a few minutes after I called. The driver was super helpful and courteous. I highly recommend Corte Madera Tow.

Did speedy work on a Saturday morning in a pinch without even requiring an appointment. Thank you!read more

I hope this is the right address to send this review for. Let me start with Ruby. Ruby was AMAZING…read moreTODAY. Specifically Ruby knows her job well. Today I needed to have my 2018 Cadillac XT5 towed to a repair shop. However the battery had died and we could not put the vehicle in neutral to have it towed. Ruby stayed in contact with me throughout the process. Ruby is polite, professional, courteous and a absolute pleasure to work with. Ruby stuck with it and our vehicle was professionally towed and on its way to be repaired. BIG SHOUT OUT TO Carlos the tow truck professional. Carlos was cool as a cucumber, professional, communicative and knows his Job. Ruby & Carlos thank you. Phillip & Kim

Robert really came through when my Ford Transit Connect was stuck with a flat tire. Thank you very…read moremuch for your help.

I was broke down 5 yard dump truck on center in FairFax. Robert the owner stopped got ou his Jump…read morebox got Truck started. TOTALLY SAVED ME NO CHARGE JUST A GOOD DEED THANKS SOOOOOO MUCH

M&G Towing ALL THE WAY! Miguel was so responsive, got the job done despite frozen bearings, was…read morepatient, had the best attitude, is professional, and polite (this goes a loooong way with me). He put the car where I wanted it (while working around landscaping!) all with a pleasant attitude. The job took longer also because of the location I needed it to be in. I was blessed to find Miguel. Can I give more than 5 stars??? His customer service skills are top notch.

I am so glad I found Miguel . He has exceptional customer service . He was quick to respond and…read moregave me back peace of mind . Appreciated your help Miguel . Thank you for everything!