Jake at Bailey motors is a very honest person who sells great cars…read more I highly recommend Bailey Motors for your place to go for a great experience!

I bought my Son his first car from Jake, and he drove it forever!! I would always go to Bailey…read moreMotors for a used car.. I know Jake is honest and he will sell you a safe and durable car,,, with nothing hidden wrong,,,, His work is outstanding.

I've always wanted a diesel truck, but I didn't know much about them and wasn't sure if I wanted…read moreall the bells and whistles or just the get it done pull it done! Mike Harding was great with helping pick out my wants from my needs & didn't try to upsell me or do any of that bull car sales man nonsense. Very soft spoken down to earth salt of the earth car salesman. Which is what you need as a woman instead of someone pushy trying to make you buy something and pressure you in. I was able to take my time, think, test drive and he knew all about the trucks I was looking at. Overall if I could go back in time and bought all my cars/trucks from Mike I would. Thanks Mike for being helpful and taking your time with me! You're super adhd friendly

Thank you Mike Hardy and Redding Car And Truck Center for helping Ana DeHaven with her first…read morevehicle purchase. Mike you made it very easy and were very helpful and kind and guided Ana along the way to help find her the right truck and plan. I've always said that if you want to be treated right and if you want someone to sell you a good vehicle without the hassle and BS that most places try to sell you, you should always go and see Mike Hardy. Thanks again Mike, you're the best.

Had a great experience with Sky! She answered all our questions and was able to help us out of a…read morereally bad lease we had gotten into at a different dealer! Loving our new truck so far! We definitely recommend coming to see her!

Beware of Redding Lithia Chevrolet service department. I don't know if they thought they could pull…read morea fast one because I'm a woman, but they messed with the wrong woman! I took my truck in for an oil change a couple weeks ago. After I picked it up I was getting code alert on my dash for engine air filter. I texted the dealership on the message thread I was using to communicate with the service center rep to let them know about the code being thrown right after I picked it up. There was no response from them. After I reached out to them again to fix the problem they proceed to tell me it was missing before because it shows it's missing in video from the oil change. Which is a literal 2 second video clip that you wouldn't be able to notice piece missing unless you pause the video and slowly go through it, and also no time stamp. Where's the before video? After comparing the air box with someone else who has basically the same truck, we noticed there is not a factory sticker on the air box like theirs has. And the intake connection to the grill was also found to be disconnected along with the bolts that hold box in not being fully bolted in. It appears to me that they took out my air filter box and replaced it with some junk air filter either to get me to buy a new one or replace someone else's. I am currently in contact with BAR because what they're doing is not ok.

Surprisingly Redding Lithia Toyota did follow up. They did want to make it right after all…read more The upsell charges on the alignment that weren't a safety issue were removed. The engine light, which was the safety issue, seemed to have resolved itself on its own, but Toyota agreed to check it out anyway because we were going on a cross country road trip shortly. We had already had Another local car repair shop check the engine light issue, after Toyota found the issue but didn't diagnose, due to our concern for our safety. Both shops seemed to agree that there was a leak in the exhaust system -- possibly the gas cap. Since we had filled the gas tank since both services, we felt it was possible the 2013 gas cap could be failing since it has been with the car since the beginning. Neither shop is certain that it will be the final fix. However, as it is the cheaper and easier fix, I asked to purchase a new gas cap for the vehicle before leaving Toyota. Thank you Toyota for showing you care. Communication with each other is the key to a good experience.

Did an online purchase, Charles was beyond helpful. Gave me a walk through of the vehicle, noted…read moreanything that was important during the walk through and allowed my the time to thoroughly exam. Requested a hold and they honored it even thought the car was in demand. I didn't feel rushed during any part of the process, and I love my car! Thanks guys!

I was just at this used car lot and was shocked at the disrespect of the owner. I asked simple…read morequestions about a car I was interested in. He became very angry and stormed off to his office. I have never dealt with any sales person like this before. Beware!

It has been a long time since purchasing a vehicle I would like to thank the members of Yannello's…read morefor making it a very easy process. We now have a reliable family vehicle! Thank you from Michael and Katie

I am always satisfied with the automobile service at Crown Motors. Employees are welcoming and…read morefriendly, provide honest and realistic assessments, are helpful and thorough. Shot out to Aaron, Eric, Nick, the "tire guy" and all the dedicated staff.

My dad's Ford Fusion has a splash guard underneath and one of the screws fell out. I called up…read moreCrown and Aaron said to bring it on down. A half hour later the car was fixed and they didn't even charge me! Really nice people and great service.

I took my car to Strong Automotive for a drive line seal replacement and service was great, very…read moreprofessional and I am pleased with the work they did. It has been over a month and the job still looks professional and new. No problems whatsoever. In past when I needed help they went beyond the call of duty. Very caring people. K.Hutchinson

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.