I had a fantastic experience buying a Jeep Wrangler! Tedd was a gem to work with. He showed me…read moreJeeps in my budget and was not pushy at all. He took all the time I needed and answered questions and was simply a really nice person, not just a salesman. My credit could be a lot better but Tedd and Dan in finance never made me feel bad about that, which was such a relief. Dan was really understanding and got me financed so I could get the Jeep I wanted! I definitely recommend SJ Denham!!! They have a great team and treat customers right!

Everything with the service department…read more My wife and I brought in our jeep that we purchased from your dealership, to fix a clunking/popping sound when you accelerate, or brake. We had it in the dealership for 3 weeks two separate times. Both of which they couldn't figure out the problem. I even called Matt and suggested some things to look at based off my research on what might be causing this issue and was reassured that they already checked all other things I listed. Today, I take our jeep into Crown Motors and within five hours, they had a fix, and shocker.. it was something with the axle boots that I suggested to look at and we no longer have any clunking. I will plaster this review across all social media and will tell people to run away from SJ Denham. Our experience was horrible especially we spent $80,000 on a vehicle believing we are going to have the best service in the Redding area. DO NOT TAKE YOUR VEHICLE TO SJ DENHAM. It's a waste of time and patience with the Redding dealership who doesn't know what they are doing.

Jake at Bailey motors is a very honest person who sells great cars…read more I highly recommend Bailey Motors for your place to go for a great experience!

I bought my Son his first car from Jake, and he drove it forever!! I would always go to Bailey…read moreMotors for a used car.. I know Jake is honest and he will sell you a safe and durable car,,, with nothing hidden wrong,,,, His work is outstanding.

Mike was a joy to work with. Purchasing our truck was simple and easy. No sales tactics. Wonderful…read morecrew.

We would give them zero stars if possible. They took advantage of my elderly mother and father in…read morelaw. They gave them less than blue book trade in value and sold them a truck that the check engine light came on after only ~300 miles. A scan of the vehicle showed EGR issues and low coolant, as well as the check engine light was cleared just before they bought the truck. I hope everyone that has a bad experience with them files a complaint with the better business bureau, because they currently an A+ rating and don't deserve it.

Had a great experience with Sky! She answered all our questions and was able to help us out of a…read morereally bad lease we had gotten into at a different dealer! Loving our new truck so far! We definitely recommend coming to see her!

Last week I purchased a 2023 Ford Maverick truck outright from this dealership. I'm not from the…read morearea and drove 3 and a half hours eager to purchase this vehicle I seen online and had communicated with Carlos. The car was ready when I arrived around 6:30pm and I went on a test drive and the truck drove well. I completed the paperwork and was told the truck would be ready soon and that they were filling up the gas and washing the vehicle. I realized the gas was only filled halfway but thought no big deal. The next day I was checking out the vehicle in the daylight and realized the seats were filled with dog hair and had a stench. I contacted Carlos but he was unresponsive. I had requested if it was possible to get a deep clean car detail which is standard procedure. I later called to speak with Luis or Tristin the sales managers and left multiple voicemails with no response. I'm really disappointed with the customer service and can't recommend this dealership.

Lithia Made good and removed the the add ons. I believe everyone deserves a second chance. We love…read morethe car! The service was good. Just didnt want to sspend money I dont have.

Not that Lithia Toyota on Redding cares, but if you are a woman--Beware! They aggressively upsell…read moreservices when arrive for scheduled oil change service. They have a new camera that tells them when you drive in that the care is seriously out of alignment. When you ask if this is something that should be done, they double down that it is necessary for your tires. So of course you believe them and agree to the service. Only to find out after talking to others what a scam this is especially in Redding where the car is continuously out of alignment. I'm now out $119 plus tax only after I found a coupon in their own website to discount it $20. Why didn't they start with we are having a special on this service or not offer at full price? Then when I picked up the car, they told me the check engine light is now on and I should have this checked out?! Hello?! I'm I not at the service center?! But of course they can't check that out because I would need to schedule an appointment for them to do a diagnostic at an additional fee before they could determine what the service will be. No more will I go or trust my Rav 4 to Lithia Toyota service center.

I was just at this used car lot and was shocked at the disrespect of the owner. I asked simple…read morequestions about a car I was interested in. He became very angry and stormed off to his office. I have never dealt with any sales person like this before. Beware!

It has been a long time since purchasing a vehicle I would like to thank the members of Yannello's…read morefor making it a very easy process. We now have a reliable family vehicle! Thank you from Michael and Katie

I am always satisfied with the automobile service at Crown Motors. Employees are welcoming and…read morefriendly, provide honest and realistic assessments, are helpful and thorough. Shot out to Aaron, Eric, Nick, the "tire guy" and all the dedicated staff.

My dad's Ford Fusion has a splash guard underneath and one of the screws fell out. I called up…read moreCrown and Aaron said to bring it on down. A half hour later the car was fixed and they didn't even charge me! Really nice people and great service.

Great service, knowledgeable only adds to the quality of work they do. They also provided a…read morediagnosis on my car to advise of possible upcoming issues and noted which ones that I could probably take care of myself. All of this and a fair price for work performed.

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

Quick summary: 100% recommend, professional, patient, accommodating, stellar service, wonderful…read morepeople! Read the more in-depth review for details. My family has been driving Kia's since 2015. Never have we had an issue that Kia wasn't willing to resolve. Not only do they offer the best warranty, most reliable vehicles, and greatest deals when it comes to value (quality vs price, the quality always outweighs the price), but the service can't be beat. I'm new to the area and when my car needed service I tried to schedule trips down to my original dealership. What a huge mistake. On the suggestion if a close friend I tried Redding Kia. Let me tell you... I have never been so happy with a decision in my life. Not only do they match all of what I've come to know and love about Kia in the past, but the people here really care about making you happy. Hopefully I don't have to come in too often, but in my experience thus far there have been two names that I committed to memory. In the Service Department, Amber Griffith. Professional, methodical, and one heck of a problem-solver. She was always understanding and kind. Also very attentive, no matter how busy she gets, she always checks in and lets you know what is going on. She has gone above and beyond for my family and I, I think part of what means the most is how patient and understanding she has been. Coordinating our unusual dynamics and schedules can be hectic to say the least. A truly impressive human being. In the Sales Department, Terry "Pops" Giomi. Incredibly helpful, patient, brilliant, this person made me feel welcome from the second I pulled in (I came for a service appointment) to the moment I left. I asked about what's new with this year's models, he knew it all by heart, I told him how I was new to the area, he told me about how amazing this dealership works together and how they tie in with the community, even answered questions about a few local restaurants and places I could check out. He really made me feel like a friend or family and less just a customer, but still kept it professional that when I needed anything like to test out seating and how I fit into vehicles he was happy to accommodate. A stellar person. Thank you all for the experience the service the info and I look forward to doing more business here!

Done with this dealership. My family and I have purchased a total of 5 cars from here. The buying…read moreexperience was always good. But the problems are with the service department. It's just gotten worse over the years. Justino appears to be the only one there that cares at all about the customers. They don't return calls. They don't even remember to pick you up and leave you standing outside for an hour. As the service departments are often where the money is for a dealership these days, you'd think they would try. Unfortunately, I like the cars, but the service department has made it so I will not purchase from here again and recommend the rest of my family no longer do so as well. If you need service here and absolutely cannot go anywhere else, all I can say is good luck.