Surprisingly Redding Lithia Toyota did follow up. They did want to make it right after all…read more The upsell charges on the alignment that weren't a safety issue were removed. The engine light, which was the safety issue, seemed to have resolved itself on its own, but Toyota agreed to check it out anyway because we were going on a cross country road trip shortly. We had already had Another local car repair shop check the engine light issue, after Toyota found the issue but didn't diagnose, due to our concern for our safety. Both shops seemed to agree that there was a leak in the exhaust system -- possibly the gas cap. Since we had filled the gas tank since both services, we felt it was possible the 2013 gas cap could be failing since it has been with the car since the beginning. Neither shop is certain that it will be the final fix. However, as it is the cheaper and easier fix, I asked to purchase a new gas cap for the vehicle before leaving Toyota. Thank you Toyota for showing you care. Communication with each other is the key to a good experience.

Terrible service!! Was treated like i was a 5yr old because I am a woman who does not understand…read moremechanic lingo. He was rude, smirked and laughed. I dont know whats wrong with my brakes thats why I came here $%#%$!

Great customer service from the owner didn't try pushing me into anything and seemed very honest!read more

Awsome place. The owner is a very honest person and went above and beyond to help me get the car I…read morewanted. Thanks again.

I've always wanted a diesel truck, but I didn't know much about them and wasn't sure if I wanted…read moreall the bells and whistles or just the get it done pull it done! Mike Harding was great with helping pick out my wants from my needs & didn't try to upsell me or do any of that bull car sales man nonsense. Very soft spoken down to earth salt of the earth car salesman. Which is what you need as a woman instead of someone pushy trying to make you buy something and pressure you in. I was able to take my time, think, test drive and he knew all about the trucks I was looking at. Overall if I could go back in time and bought all my cars/trucks from Mike I would. Thanks Mike for being helpful and taking your time with me! You're super adhd friendly

Thank you Mike Hardy and Redding Car And Truck Center for helping Ana DeHaven with her first…read morevehicle purchase. Mike you made it very easy and were very helpful and kind and guided Ana along the way to help find her the right truck and plan. I've always said that if you want to be treated right and if you want someone to sell you a good vehicle without the hassle and BS that most places try to sell you, you should always go and see Mike Hardy. Thanks again Mike, you're the best.

Geno was great I got in and out in a breeze. Found me the perfect car for my budget. Would highly…read morerecommend this dealership and especially Geno

Typical used car sales low lifespan. Bait and switch scam. they advertised a Honda for $19,000 and…read morechange. I had my kid arrange to meet them for a test drive. They got there and test drove and were told, "it's actually $23,000 because we put a paint protector and anti theft on it". That's lowlife tactics. I had my kid leave the place immediately. Don't go here unless you want to get ripped off.

I bought a used car from crown Honda in October 2025, when I bought this car I stressed to the…read morefinancial advisor that I wanted GAP insurance. He sold me on multiple other add ons that I also purchased. Fast forward to me being hit by someone resulting in totaling my car. Now I'm being shown that he actually had me sign other papers without the gap insurance. I would've never left the dealership with a car that wasn't fully insured, they refuse to provide me with the video of me and the financial managers meeting.

I called yesterday, 1/16/2025, to see if i could make an appointment to have a simple A12 service…read moredone on my 2013 Honda., but I was told they could not take my car in. I was very perplexed, especially since they are the only Honda dealership in town. Anyway, the service department gave me two reasons why the could not take service my car. 1. My car had never been serviced there before, and 2. My car is over 10 years old!!! I've never heard of such ridiculous reasoning. I have never heard of such rules. Anyway, I brought my car to the dealership where i usually get it serviced and told them what happened and they were absolutely flabbergasted. They had never heard of anything like this and they said that if any customer brings in a bond, we will take care of them, no matter what year the car is. **Just a fair warning to Honda owners whose cars are 10 years or older moving to Redding or the surrounding area, you will definitely have to find another place to have you car serviced! 0 customer service 0 for poor management/ownership to allow this lack in support for Honda owners in the community

Hey guys! My first…read moreinquiry for a car was 2 months ago. I had challenges, repo, single mother, full time student.. I'm doing my best, but what's your best if you have poor credit in today's world? With the help of family/friends Tony Joe's was incredibly patient with me. They gave me OPTIONS, I thankfully found a co-signer and walked out with much more than a car. I walked out with a plan to improve my credit, a belly full of laughs, and a beautiful vehicle. They were OVERLY accommodating, not pushy, and they helped find me what I wanted and did what they could to help. I highly recommend, blessings to the individuals that assisted me today. You guys are amazing. Happy Holidays!

We had the best experience with Tony, Stan, and Julie. They were able to get an older truck…read morefinanced for our daughter with zero credit. Granted, our girl saved over 8K for her first truck! Nevertheless, these folks are amazing! We had lots of laughs and great conversation. I strongly recommend their business.

I am always satisfied with the automobile service at Crown Motors. Employees are welcoming and…read morefriendly, provide honest and realistic assessments, are helpful and thorough. Shot out to Aaron, Eric, Nick, the "tire guy" and all the dedicated staff.

My dad's Ford Fusion has a splash guard underneath and one of the screws fell out. I called up…read moreCrown and Aaron said to bring it on down. A half hour later the car was fixed and they didn't even charge me! Really nice people and great service.