Mario did a great job! He is very nice to work with and reasonably priced. We will use him again.read more

We had a terrible experience with NorCal carpet cleaning. Our wool berber carpet was in excellent,…read morelike new condition except for a black mark on the carpet we wanted spot cleaned. We hired Norcal asking for steam cleaning of the mark. When Mario was done, the carpet had completely disintegrated had white streaks all over it, as if he had used a harsh chemical. He denied accountability and did not offer any recourse for the damage he caused.

M&J are amazing! I've used them three times this year so far--for steam cleaning my couch, my…read morehallway carpet (twice), and a bedroom carpet. They're always quick to respond, great with communication and scheduling, and incredibly friendly. Their work is thorough, and they're happy to provide helpful suggestions. They've even been able to remove some really tough stains that I didn't think would come out! I've compared their prices with other companies around San Francisco, and they're very reasonable. I'm so thankful for the great work they do and will definitely be using them again soon. Highly recommend M&J!

I called last night because of an emergency... and the son came this morning at 9 and was done by…read more10... He was very sweet and did a really good job getting most the mess out in all the places that got gross....but still some stains and extremely wet carpet ! I let them know. There were a couple spots and they told me let it completely dry, and if it was a problem, they completely stand behind their work they would take care of it. I called them today to let them know. I do have two spots that are still noticeable and they tell me in order for them to come out and clean the spots. I have to pay $125 which is half of what I paid them to come to begin with so they don't stand behind their work cause now they want me to double pay them to come do the two spots. I call that a little shady and they don't stand behind their work, shame on you. I have 3 dogs, never asked for a mattress to be cleaned... only the front of the chair... I also knew that the spots affected would be more wet than the rest of the carpet and when Jordan called me back, I was told half of what I paid. I paid 250 and half of that is 125 one spot he did in my bedroom. I didn't even see before and after he did it, it's surfaced.

Mother Nature's Cleaning crew did a great job of cleaning my bedroom carpet. However, the carpeted…read morestairs needed a do-over. When I contacted them, tbey quickly arranged for the stairs to be recleaned tbe next day, that's important. Mothet Nature's Cleaning earned 5 Stars based on their respose time, professionalism, and quality of work.

I run a small company in an upscale workspace in downtown SF. Mother Nature's Cleaning came to our…read morebuilding, took our rug, cleaned it beautifully, and laid it back down for us, all while working with our building management for building access and insurance. In all, very much worth the money paid, which honestly was very reasonable. We needed a clean rug, Mother Nature's Cleaning made it so, and with no hassle at all.

My "oriental" rugs needed cleaning prior to being put in storage, I called Iraj at Silk Road…read moreOdessey in San Rafael (sister company to Rug Masters rug cleaning company) on the recommendation of other professionals who work in the cleaning and restoration of antique rugs. Iraj was very knowledgeable. He clearly explained the cleaning process that he used and his reasonable charge. He cheerfully accommodated my schedule for pickup and delivery, and when I was unexpectedly delayed in receiving the cleaned rugs, he kindly stored them in his facility for a couple of months. The cleaned rugs look and feel wonderful. I am lucky to have been introduced to Iraj and have no hesitation in recommending his services.

Silk Road Odyssey did an excellent job restoring our 30-year-old area rug. They removed the badly…read moredeteriorated fringe and finished the edge beautifully. Pickup and delivery were included, making the entire process very easy. We're extremely pleased with the result and highly recommend them!

John showed up within the time frame he promised. That was a great start..He did a fantastic job on…read moremy rugs..So much nicer, one in general was really bad from my dog..No more smell..looks like new.. Now I can feel better about my home and the upcoming party we are having..I really think the cost was also fair.. I'd definitely call him again for any needs of my rugs or upholstery..

Jon did an outstanding job taking our expensive five year old Room and Board white couch that was…read morecovered in water stains from embarrassing to brand new. It completely made our living room look brighter and fresh. 100% recommend for quality, service and price. Thank you!

Rug Masters did an excellent cleaning on my carpets. They look like new and pickup and delivery…read morewere was very timely. I highly recommend them.

I was tasked with finding a company to clean my parents' old Chinese rug, which they had purchased…read moremany years ago. Unfortunately, mold had begun growing on the surface of the fibers in an area where a couch had been sitting, so we knew the rug needed professional cleaning. From the start, communication with Rug Masters was excellent. I received a very competitive price quote, responses were prompt, and the turnaround time worked well for us. Jay arrived on June 2nd, right on schedule, to pick up the wool rug. After inspecting it, he discovered moth damage, which increased the cost for cleaning and restoration of the 9' x 12' rug from $480 to $600. Even with the additional repairs, his quote was still the best among the companies I contacted, and it included both pickup and delivery. The rug was returned to us on June 27th, and we were extremely impressed and satisfied with the results. The colors were vibrant, the mold spots and spores were completely gone, and the moth-damaged areas had been expertly repaired. The rug looked immaculate and beautifully restored. We are very pleased with both the quality of the work and the customer service. We would not hesitate to use this company again and highly recommend them!

Landlord needed me to hire professional cleaners to clean the carpet of my apartment and Alex and…read moreDominic did a fantastic job at it. They finished the job very quickly and the carpet looked amazing afterwards. Would highly recommend these two if you ever need some cleaners l.

Alex and Dominic did a Great Job!!! Alex had some recommendations that we went with and the…read moreresults are amazing. Will recommend JC Carpets to all my clients, friends and family. Thanks

Our rugs just got back from being cleaned and repaired and they are GORGEOUS! We have 3 large rugs…read moreand 3 small rugs that had been cleaned by an in home carpet cleaning service for years, but the job that Rug Masters did doesn't even compare. They look absolutely brand new. I had forgotten how vivid the colors were! The dog chewed a corner of a wonderful Tibetan rug which really broke my heart. Now one would never know there had been damage. Another old Tibetan rug I picked up second hand. After it came back from cleaning the dull yellow became a bright deep yellow. It doesn't even look like the same rug! On the bigger rugs there were areas where the binding had fallen apart. Now they're as good as new. I can't say enough about this company and what an outstanding job Jay and Shahriar did. On top of all that they kept in good communication, were a pleasure to do business with and were very kind and respectful.

Have had 7 rugs cleaned and 1 repaired. Excellent service!!! This is my go to place for care for my…read moreprecious Kurdish kilim rugs.

I can't say enough great things about this company! Lex, the owner, personally came to my house and…read morecleaned my air ducts and dryer vent, and the service was absolutely outstanding. He was extremely professional, knowledgeable, honest, and took the time to explain everything he was doing. You can tell he truly cares about the quality of his work and about his customers. He didn't rush the job and made sure everything was cleaned thoroughly. The difference was noticeable immediately! It's hard to find businesses that are this reliable and take such pride in their work. If you're looking for air duct or dryer vent cleaning, I highly recommend this company. Ask for Lex--you won't be disappointed. Thank you for the amazing service. I'll definitely be using your company again and recommending you to all my friends and family!

We used this service to clean our dryer vent. They were on time, fast and efficient. Clearly…read moreknowledgeable and communicated well during the process. We'll use them again as needed.

Incredible work. We had thick black grease stains throughout our carpet that set in over two years…read more Nothing made a dent. Reached out to these guys, got an appointment in 2 days, they were on time and the carpet is sparkling clean. Very good value for the price and overall highly recommend.

I've now worked with them twice and have been happy with my experience each time. They cleaned the…read morecarpets, rugs, and sofas. Scheduling was super easy; they're very responsive over email. The team arrived when promised, finished within the expected completion time window, and did an excellent job. Will definitely work with them again.