Service was amazing! My brake cable snapped. Went there this past Sunday. They replaced the cable while I waited (about 10 minutes) and the price was very reasonable. While I was there I noticed that they have a lot of good quality bikes for rent and for sale. read more

Super friendly, knowledgeable and accommodating! Rented from them 2 days in a row and plan on renting tomorrow too.

Rented two specialized mountain e-bikes and was a total game changer for us navigating to various fishing spots and charters without having to deal with the traffic. My son was able to triple his fishing options by using the e-bike which made it a breeze to get him to and from so many places. Bikes were great and brand new and recommend the added convenience of having them drop off and pick up. Will be renting more from Edgartown bikes in the future. read more

Great friendly service. Rented bikes for the day and couldn't have been easier. Would definitely recommend.

Knowledgeable professional team. Our bikes were ready when requested. Our son had an issue with the chain, their team stopped what the were doing and gave us a replacement bike immediately. read more

I cannot speak highly enough of Edgartown Bicycles and Rentals. A+ for Hans and his team! There are so many options of places to rent bicycles on MV, and having spent the past 12 summers on the island, I can tell you that no one comes close to the level of service and attention to detail provided by the folks at Edgartown Bicycles. They worked with each member of our group, ranging from ages 15 to 55. Some of us wanted serious road bikes with clips to match our cleats, some had not biked in years and wanted simple, easy to ride and dismount bikes, and some wanted e-Bikes. Hans and his team spent the time to make sure we got what we needed. Then, throught the week, they called to make sure we were satisfied. It was clear that they would have exchanged any bike at the drop of a hat if we had asked. The team at Edgartown Bicycles & Rentals clearly cared. They cared about our experience, they wanted to do a great job, and they wanted to make sure we had the best experience possible on our vacation. Thank you Hans and all the staff at Edgartown Bicycles and Rentals. Can't wait to be back soon. read more

Edgartown Bicycles & Rentals - Bike Rentals Near Me - Edgartown, Massachusetts

This review is based on a recent rental experience, conducted entirely virtually (aka I was never personally in the shop). BOOKING: 4 stars You can reserve your equipment online! I loved the convenience of this, although the interface was a little confusing -- you add a trailer only once you have a bike; totally unclear how you'd rent just a trailer. However, the best part was that delivery and pickup was included! This is a great way to get your bikes without spending precious vacation time traveling to the shop (or if you're vacationing without a car). DELIVERY: 3 stars When you choose free delivery, the website states that bikes will be delivered before 9 am and picked up before 6 pm, which is great! However, if you say something's going to be delivered before 9 am, I'd like it to actually be there at 9 am! I was disappointed that when I called, the person on the other end of the phone was "pretty sure" it was on its way, but wasn't able to tell me exactly when or give me any sort of estimate. It did wind up arriving about an hour late or so. I suspect this is a classic case of "island time," but if I'd been waiting for the bike to arrive to head out that morning, I'd have been quite annoyed to have an hour delay. The delivery person himself was very friendly and helpful. EQUIPMENT: 5 stars Bike (and accompanying helmet, of course, as well as a lock) was great and easy to adjust to fit properly. Bike trailer was also great (and came with helmets for the kids as well). At the time of delivery, the delivery person attached the trailer to the bike, but the connection was simple enough that I could easily detach it and connect it to a different bike as desired. (NB: Once I slipped out the long connector piece, the bike trailer was able to fit into a large trunk of our car, but it was a tight squeeze. While I'm sure we could've taken it apart, there was no obvious way to do so; it's not like folding a stroller. So take that into account if you're going to be starting your rides from a location that's not particularly bike safe.) PICKUP: 5 stars Couldn't have been easier! I left the equipment out by our garage in a safe location, and it was picked up while we were out for the evening. Again, incredibly convenient in that we didn't have to interrupt our fun to schlep across the Vineyard to return our rentals. All in all, would definitely use again, especially because of that free delivery and pickup! read more

The drop off was early and great but we reserved from Friday am until Saturday 6 pm. We raced back from having a great time out in Edgartown in order to not be charged another day and be back by the 6 pm drop off time. As of Sunday am the bikes were still there when we left the island. A little disappointing since we didn't have to race back and would have been able to stay enjoying our time with friends had we known they wouldn't be bothering to get the bikes until an entire day later. Communication on pickup time would be really appreciated - The bikes were great and the delivery service is convenient but a little more accuracy on pick up and drop off times really would have changed our last day of vacation. read more

First rate rental experience- 4 carbon bikes, 7 days! I met Hans and his team a week ago with a rather specific request for certain bikes- they totally delivered exactly what i wanted! The rental shop had me sized up and running right away, water cages, tool and tube kits attached- was perfect. The folks were super professional in communication. Plus they clearly had fun doing the work...when was the last time you saw a rental shop really enjoy the work right in front of you- the positive attitude was so contagious my sons even commented on it! The bike rental market space is crowded, so when a superior shop rises above the rest like Edgartown Rentals in Edgartown you have to admire them. I liked their well stocked bike inventory too...very well stocked. Rates were competitive, and the online booking so easy- bikes were tagged ready to go when I arrived- no surprises. Have to love a bike shop that intends to serve customers with distinction. Good job guys! read more

my wife and I had taken our bikes over on the ferry. I had a broken spoke and stopped by Edgartown Bike store. There we encountered an outstanding gentleman named Dan. He was polite and helpful, an excellent face for the company. I tried fixing the bike myself but didn't have the right tools so we went back to seek out Dan. It was because of Dan's profound public relation skills that we were comfortable and confidant in purchasing a brand new bike. All thanks to Dan. read more

This bike shop is top notch. We vacation on MV every summer in July and I bring my bike here for service every year. They never price gouge and the technicians know exactly what they are doing. My bike is always ready the same day or next day, even during high season (mid July). This year I brought my banged up Felt Edict Nine Fifty MTB in for some shifting and braking issues. They tuned it up, new set of brake pads, new shifter cable and new chain. Also took the extra step in cleaning my entire bike and cogs. The whole thing was a dusty mess. Now it rides, shifts, brakes and looks like new! Their customer service is also excellent. Lots of new bikes if youre looking for something new. Lastly, I am not affiliated with this shop even though this review may sound like I am. I'm just a very happy customer! read more

This Bike Shop is SPECTACULAR! The technical staff is professional, honest and very amenable. I was in MV w/some of my athletic friends for biking/running and swimming. I had just received my bike, a Cervelo Road Bike, back from a tuneup from a bike shop in Philadelphia. The service was to include a new chain and cables. Well, the Phila bike shop charged me heavily, but never replaced the cables or chain. I am very disappointed w/the Philadephia Shop, but the Edgartown, MA Bike Shop replaced both the old chain and gear cables. They potentially saved me from a big catastrophe. I'm supposed to be riding greater than 2500 ft above sea level this Saturday. I surely wouldn't made it up those mountains w/o these repairs. Thank You Again, Andrew & the entire Edgartown Bicycle Shop. read more

Edgartown Bicycles & Rentals - MV Cycling Team - Bike Rentals Near Me - Edgartown, Massachusetts

Edgartown Bicycle shop is the very best! John is an expert diagnostician and repairs with surgical skill. I brought my bike in for a quick repair and he took the time to check out the bike more fully and repaired a complicated issue that I did not realize was at play until he repaired it and I rode today - never rode better! Can't recommend highly enough! read more

I just got my first e bike and this is the only one contracted to work on my kind. Either way I would go to them even if I didn't have my e bike. I just got my first flat on my bike and as soon as Omar fixed my bike I pulled out of the shop and got another flat. He fixed it one more time and we ordered better tiers for my bike. Thank you crew and Thank you Omar the most. Thank you for being my preferred bike shop and the one I will only go to! read more

We left two bikes for repair. They are old. When we went to get them the bill was over $300. The back wheel of one of the bikes was VERY flat. They scrambled and "fixed it." We biked home and put them in the garage. The next day the same tired was VERY flat again. I went to talk with the same people who "repaired" the flat tire the day before. They did say to bring the bike back. They should have said that they stood behind their work and they would fix it free of change. It's the same issue as when we picked it up. read more

Quickly greeted and rented a great bike for riding around island. Bike was picked out based on height and was perfect fit. Credit card info was given on employers cell phone along with email and phone number. If you dont feel comfortable with that, they have a cash register or bring cash. Can request a water bottle holder, basket, lock, helmet, map. Highly recommend! read more

Edgartown Bicycles & Rentals - Bike Rentals Near Me - Edgartown, Massachusetts

Excellent customer service, competitive pricing, and outstanding products! Greg is very customer focused and pays attention to the important details. I would highly recommend this store to both serious bike riders as well as those new to the sport read more

Edgartown Bicycles & Rentals - Bike Rentals Near Me - Edgartown, Massachusetts

Recently my wife brought in her bike for a summer tune up. While at the store, she mentioned that she forgot the charging cable for her Garmin meter. The store manager, Chris, went into a drawer of spare cables, pulled on out and handed it to her. "Here you go -- keep it -- I don't need this one anymore". HOW NICE WAS THAT! The next day, my wife went back and picked up her tuned up bike. She thought it was 'perfect!' Thank you Chris. Thank you Edgartown Bicycles. read more

I would like to post with a caveat--this experience was in the summer of 2010 and i mistakenly posted under the wrong bike shop. I live on MVY 6 of the 12 months so not sure how that happened. The experience i related below is still very m memorable for me. II was looking for some work on my current bike OR to purchase a new bike. I bike a lot, but did not go in there in bike gear. I am middle-aged, and probably don't look like the classic biker. However, i did describe my needs, and explained i do 20-40 miles/day, prefer road biking, have a different bike for errands, and my current on-island road bike is a Bianchi with worn out gears, drop handle bars, and certain geometry. VERY condescending i got a 'little math lecture'. "Well, let's do the math, a new stem $25, a new set of handle bars, we could do 30 or lower..." He failed to even account for the new shifters required to change from drop bar to touring. Clearly he was not listening. Then i forced the issue of a new bike, wouldn't it possibly be a potential time to simply get a new island bike? Again, very condescendingly I was told to do my homework (although I mentioned I had already been on line looking at Specialized bikes), he could not tell me the specific differences between 'good, better and best' on the Specialized line I was looking at. . I asked a simple question on what wer the basic differences between the levels, and he stated I should go home and do some homework. THEN, he showed me the touring around town bikes, although i had told him I already have a different bike for errands and that is not what I was looking to replace at this time. Really felt like he did not listen, despite multiple times being told I had several bikes, I was looking to upgrade/change out my current island road bike. He even spoke to the '$500 mistake vs. the $1000 mistake' in reference to getting a bike and leaving in the garage. I have done centuries and bike a lot. I will never go back to Edgartown Bikes and waste time with someone who clearly does not listen to their customer and does not know enough about their products to talk about the differences (vs. telling the customer to go home and do some homewor read more

I found the repair staff to be incredibly helpful. My wife's bike was missing a part that holds the gear shift cable onto the frame. I called them up - they told me to come right down - and then they took me right away and charged me very little for the repair. They were extremely helpful, friendly and professional. And they even took a quick look at the tires and properly inflated them. I'll also mention that I called another one of the highly rated bike shops prior to calling Edgartown Bicycles. The other shop was not helpful and mentioned that they wouldn't have had the part for my old bike (1997 Canondale). Edgartown had no issue with the part - or the age of the bike. This user would highly recommend the repair staff. read more

So if you rent a bicycle for a week and the chain breaks just on the first day Edgartown Bicycle will not come pick it up and swap it out. Other bike rental shops offer pick up and delivery of bicycles, so please consider that when renting bicycles from Edgartown Bicycles. read more

Good location easily accessible from downtown Edgartown. Unfortunately you pay by the day and we went just after noon -- so it was just as expensive as if we'd had them all day and we couldn't keep then later than 6. We were a group of 4 and two of the bikes were a little wobbly, but overall good. The guy who helped is adjust the bikes before we took off was incredibly helpful. Also they have trail/road maps if you ask for one. read more

Our first stop on our day trip to the vineyard was to pick up our reserved bikes at All Star. We were greeted by a knowledgeable team member who provided us with a map & assisted our group determine the best bike route to visit nearby Edgartown & then beautiful South Beach. The bikes were ready & adjusted to our individual heights. Bike locks, as well as a bike basket were provided. We had a wonderful day biking & appreciated the service provided by All Star! read more

I needed some repairs and worried that I would be drastically overcharged on the Vineyard in July. Everyone was nice and the cost was within reason. read more

I just moved to MV for the summer for my job. And my plan was to bike to work. At the end of my first shift, I had a flat tire. I brought my bike here and the great guys here fixed it on the spot. It wasn't nearly as expensive as I thought it would be and the service was high quality, fast and friendly. And very much appreciated :) read more

My husband and I go on an annual family vacation to Martha's Vineyard and have rented from Edgartown Bikes the last 4 years. We come back for good reason! This shop is easy to rent from and the owner makes sure to say hello and say thanks for coming back. We have had issues with bikes in the past, faulty chains or gears for example, but they always take care of it ASAP. Because of those issues we've actually been upgraded with our bikes before, so certainly not complaining. See you all next year! read more

Very helpful staff. Came in for a flat tire and was given great service! Thanks again

Easily the best bike shop on the island, and IMHO the friendliest/coolest bike shop I've ever visited period. Whether you are going in for a flat tire or wanna drool after super bikes and the best equipment money can buy, this is the right place! read more

These guys went above and beyond. Frank and Chris, thank you for your diligence in getting my seatpost unfrozen. Nice guys, great shop. Have been there for us over the years when we were in a jam read more

If a 10 star review was possible they've definitely earned it! My wife and I are visiting Edgartown to celebrate our 1 year anniversary and we stopped by just to adjust one of our bike seats. Mike was glad to help us out and while we were there I also swapped out the battery on my on board bike computer but they would not accept our money even after we insisted! Very generous and a great location. Would definitely recommend!! Small shops like this are a great thing to support! Keep up the great work! We will definitely come back in the future! read more

Quite possibly the best bicycle shop experience I've ever had! I blew out my front tire yesterday and brought it in to Edgartown Bicycles for repair. The staff were all friendly, polite and attentive. A bright young man fixed my tire very quickly, and other staffers asked if they could help with anything else. They carry a nice selection of cycling accessories, as well. After lackluster service at other shops on Martha's Vineyard, Edgartown Bicycles is the only bicycle shop I'll ever visit from now on! read more

They helped me order replacement bike rack parts for no charge. Nice shop. Nice guys.

We were taking a week's vacation on MV, and were looking to rent bikes. Of the three places we checked out, this was our clear favorite. First, there was easy parking there in the middle of the day (unlike the place in the center of town). Second, they were total pros. Since they are a bike store and not just a rental place, they clearly care about your biking experience. Another place nearby was willing to let us go out the door with cracked and damaged helmets--yikes. But not Edgartowm Bicycles. They told us they destroy all cracked or damaged helmets right away. Third, even though it was busy and they had a limited selection of bikes (because most of them had been rented), they were friendly and helpful, and took all the time with us we needed. Bravo! read more

Recently went up to Martha's Vineyard for my annual vacation, I usually bring my car, but wife likes to ride bikes now and again, so we decided to go with Edgartown Rentals. PLEASE NOTE: ***1 day rental is not an actual 24 hour rental, no matter when you rent it that day you must return it by 5:30pm, otherwise you incur an overnight charge to return it in the morning.*** So you could be paying a days worth of rental, for only a couple of hours. The owner I must say is very nice, he took me around the shop, told me about bikes, offered to give discounts if I purchased the bike and even helped put my bikes into the the car. My complaint is with the employee, everything was going smooth until she swiped my credit card, there outdoor credit machine is very slow, so slow in fact that she asked if I just had cash. She asked if I could get cash instead, so I did the atm is not far, I thought she had cancelled the transaction. Fast forward to the next day: When returning the bike: She says I called you, but your payment for the two bikes went through, it didn't cancel. So I was charged in both cash and on my credit card, no big deal at first, I asked her just to refund it. Before she was helping me a young man was helping me, THEY DON'T TELL THAT IF YOU DON'T RETURN THE BIKE THAT DAY you get a $10 overnight charge for each bike, I don't mind this, but they should make this extremely clear before customers leave with bikes. The original employee who was helping me (not the Asian lady), said he would cut me break and give me a $5 late charge for both bikes. Then the Asian lady jumped in when she remembered my face, and told me my credit card had been charged, she said they would reimburse me in cash, fine no big deal. Then he tells her that he is charging me $5 for the overnight fee for each bike, she's say no $10 late charge and we will deduct it from the mistake charge she did. I thought it was very unfair for one minute to tell you will charge a total of $10, and then change it to $20 once she realized she had to reimburse me money, and on top that of I didn't even know about these late fee charges, they aren't stated anywhere on the receipt . Alll in all very poor customer service, I originally was looking to buy a bike from them, but as soon as I saw the Asian lady did not want to cut me break and charge me full freight for the late charges when a previous employee said he would give me a discount, I took my business elsewhere and bought three BIKES TOTALING OVER $1800... by being an a**hole, and nickel and diming me, you lost a lot of business... good job earning your $20 read more

We were on MV for our annual boys bike weekend when I happened to pop off my brake cord. Went in and saw Mike and he fixed it within a minute and didn't charge anything! Excellent customer service and staff who know their stuff! Would highly recommend!! read more

On a recent trip to MV decided to rent a road bike. I wanted to get an reasonably upper end bike for a full day (100k or so) trek and was totally happy with the bike from this shop. Made for a great day and the staff and owner were a joy to talk with and provided great tips for that, my first, ride around the island. Highly recommend this shop for all the reasons stated and particularly if you need a good bike. read more

The bikes were OK. The bikes were big and clunky. The seats were uncomfortable. We are use to top notch bikes so maybe we are a bit bias. They did the job for our biking outing. read more

We have been renting excellent bikes here for years. They also have a top notch repair team. This last summer we had a particularly wonderful experience with a week long rental. We ended up renting a wonderful high end road bike, a terrific mountain bike and a belt-drive tandem with continuously variable transmission. It is definitely a people place with very pleasant staff. read more

Great place to rent a bike for avid cyclist who does not want to pack and ship their bike. And I love my bike that did not come on vacation with us. This is the second year in a row that I rented and Greg was incredibly helpful once again. He had saved my fit measurements from last year. He made sure I got the bike model I wanted. The bike I rented was a new model of the bike I rented last year. Delivery and pick up was easy at a very busy time for the shop. See you next year Edgartown Bicycles and Greg! read more

Sep 6, season winding down. $25 a day, no hourly alternative (seems same for all on the Island and way too bad). Bikes were ok. Service was marginal. I asked about a basket rather than a side pocket and was told there were none- plenty on the bathroom wall. No map offered, no prices posted. Hmm read more