We've had a great experience working with this vendor across our properties. Communication is…read moreclear, response times are fast, and the quality of work is consistently solid. They show up when they say they will, handle issues professionally, and take pride in what they do. As the Maintenance Manager at Smart Egg Properties, having reliable vendors makes a huge difference, and this vendor has proven they can be trusted. I would absolutely recommend them to any property management company or home owner looking for dependable service. -- Roy Maintenance Manager Smart Egg Properties

This company is amazing! The owner is very nice and professional, before coming out he walked me…read morethrough steps to troubleshoot. We have an older house and the sensors sometimes get misaligned. He came out right on time, was professional and nice, fixed the problem in 2 minutes and because he installed the unit for my grandmother over 10 years ago, was happy to do the simple fix and educate me on what to do should it happen again! It just goes to show there are honest, good people and we will always be loyal to this company!

Nate Is amazing! He knew exactly what to do and how to do it. This is the first time I've had to…read morehave an automatic garage door repaired and if I had to do it again, I would call NEXA.! Thank you so much Nate! Kristine

Garage door spring broke, searched online for garage door repair. Found "Dan's Garage Door Repair"…read morein my hometown, Buda. The website was clean and straightforward, listing off the services they provided and some coupons. The site had a handy calendar for online booking of repair services, so I used that, which was easy to do. On the confirmation page, it said to expect a call from the technician half an hour before my selected time slot and that if I didn't pick up, they'd cancel the appointment. I received that call almost three hours early (and subsequently missed the call with no voice mail left), so that was frustrating. However, I did get another call about two hours after my timeslot and that time I was able to pick up the phone. The technician let me know he was enroute to my location. The timing still worked fine for me, so whatever. Eric was friendly and right to the point about the problem and cost. I inquired about the coupon I'd found online for $25 off spring replacement and he applied it to the cost prior to tax. That was appreciated. I let him do his thing. Took under an hour (charged $200 for service and $250 for the parts... a little gnarly if you ask me but not like I have the time to teach myself how to repair a garage door spring, so what choice did I really have?). Came with a 6-year warranty and 30-days free service if something else goes wonky in that time window. (Yeesh, it better not.) They accepted check, so I wrote a check because I wanted to avoid the 3% fee for cards. Apparently, they also laughably take Zelle. Noticed the vehicle the technician arrived in was labelled "Nexa Garage Door Repair" instead of Dan's. Eric was upfront about this; apparently, they operated multiple garage door repair places under multiple names and are now merging them all into one. Dunno how to feel about that. But I guess I don't have to feel any way in particular about it cuz my garage door is fixed and hopefully I never have to do it again. I was specifically asked to write this review on the Google platform, which I did in addition to this one. Ordinarily I do all my reviews through Yelp. To be clear, Eric himself was 4-stars. But the exorbitant pricing and wonky scheduling brought my overall rating down.

Larry fixed my garage door spring back in 2018 & I recall great svc then so I called him last week…read morewhen my spring broke again. I got his VM & he texted for me to text him. He got me connected with one of his technicians & got me all squared away with a new spring less than 24 hours. 10/10...would recommend!

As others noted, seems to be confusion related to 24/7 availability, I called about 8pm because I…read morecould not get my garage door closed, message stating to text, nothing at 9pm so I called a different company and had the door fixed by 10. I understand taking a night off, just state it in your voice mail. I also noticed a lawsuit from a former employee, I do not know the details, but courts usually do not find against the employer so I tend to think there is some merit to the situation. There appears to be a pattern on not being responsive, that coupled with the noted lawsuit and I will not be using this company again and I encourage others to think twice as well.

My 22 year old garage door was not opening or closing using the garage door opener. Door was noisy…read morebefore it stopped working. My remotes were no longer working. I called the main number and received a call back from Wellington, long time service technician. He stayed in close touch from his mobile phone and showed up the next morning at 8:30 AM along with his assistant. They stopped by enroute to two garage door installation jobs. Wellington and his helper fixed all the malfunctions in about 45 minutes. Efficient, knowledgeable, courteous, and explained what went wrong and how it was fixed. I am very satisfied with the service. I thought the cost was fair. Experts take less time to get things done.

No customer service We have used Dougs garage door service…read morefor years and they have always been helpful, thorough, and wonderful to work with. Fast forward to today -- after a couple of calls to finally get someone on the phone they came out to go over both of our doors and fine tune them and we were also having problems with the outside entry pad on one door. The service tech that came out barely worked on either of our doors and he just said we have to change the battery on the key pad. Never looked at the seals or oiled any of the rollers. And the keypad still does not work even after I changed the battery because according to the tech "they don't do that part". So after $$ later my doors and keypad are the same as before the tech arrived. He said we can call them back out to look at the keypad again but who knows if they will actually do any work this time. No thanks. I only gave them 2 stars because the tech was on time. This is not the same Doug's as in years past.

I have used Cedar Park Overhead Doors to assist me with general repairs and annual maintenance for…read moreour three Liftmaster residential roll up garage doors units as well as our outside Liftmaster motor court parking gate motor. The Cedar Park Overhead Door team members are always friendly, fair priced and have what they need to accomplish the repairs in their truck. What I've found through frequent use of my overhead doors that they become very loud and sluggish over time so I have Cedar Park Overhead Doors visit annually to make the necessary adjustments and maintenance to keep them working smoothly and efficiently. I highly recommend Cedar Park Overhead Doors!

So It's Happening AGAIN ! Our Garage door is Acting Up, as Usual. It refuses to Go All the Way Up…read moreor Down and it seems like the Cold Weather is definitely an Issue. I called Cedar Park, since they did an Amazing Job for us last time, and I spoke with 'Kat'. She scheduled an appointment for us and we Managed to deal with the problem just over the weekend ! Scott G. Was our Serviceman and Boy was he Great ! He had been running a little behind but once he checked over our 'OLD' Opener I completely understood why ! This kind and Experienced young man really knows his profession and quickly Lubed every part of our door, But Still it was Failing ! After a Short, but Through Conversation, it was decided, by my husband and I, that Our Opener Needed to be Replaced ! Scott got to the Job immediately and I soon realized the issue of him running behind ! This Amazing Guy is Scheduled to 'Fix' a Garage Door by simply Lubricanting it NOT Replacing It ! That's what delays him for the Next Job ! I was Truly Amazed How FAST he took down our OLD Opener and Replaced it with a Brand New One for a Great Price ! Please Be Patient by understanding how Simple OR Difficult this Man's Job is. Now you Understand why he can be a little Late to do Your Repairs ! My Husband and I are More than Happy with Cedar Park Overhead Doors, BUT It is Scott G. Who Deserves ALL The Credit !

Squared Away Garage Door service provided great service, timing, communication and we love our new…read moregarage door.

So very pleased with my experience with Away Garage Door Service. Response to my inquiry was within…read moreminutes (on a Sunday morning). They were at my place a few hours later. A brand new garage door was installed less than 48 hours later. Only delay was that the specific door I wanted needed to be cut, otherwise it'd have been replaced in 24 hours. Better yet, the lads that I spoke to were beyond knowledgeable and transparent whilst explaining what was wrong with my current door, what would need to be replaced, and what was happening during install. Two incredibly strong thumbs up for this small, veteran, family owned business!

Grateful for Zach's help on my garage door project!…read more I was looking to get some light in my garage which also serves as a home gym, so started to look into contemporary aluminum + glass panel doors. Seeing the list price of some of these online ended up taking me down a bit of a rabbit hole towards Alibaba-sourced doors, but I figure I ought to reach out to a pro before I commit to that direction. Zach was quick to respond and helped me understand why this was a terrible idea. I wasn't prepared to spend an arm and a leg, but he was able to hook me up with beautiful Clopay door installed at a really competitive price. There were some delays getting the door from the manufacturer but I appreciate Zach insulated me from all of that (apparently they delivered the wrong one at first haha). He showed up right on time on the day we agreed for the install and before I knew it the door was in. Super excited about it, and the curb appeal difference goes a long way too. Zach is a very personable guy and you can tell he genuinely cares about delivering for customers. Would happily work with him again but I suspect I won't have to - this door is built like a tank and the install appears to be high-quality all around.

I recently used Tier One Garage Door Service and had a great experience. The technician arrived on…read moretime, was professional, and explained everything clearly before starting the work. The repair was completed quickly, and the garage door is now operating smoothly and quietly. Their pricing was fair, and the overall service exceeded my expectations. I highly recommend Tier One Garage Door Service to anyone looking for reliable and honest garage door repair in the Austin area. Thank you for the excellent service!

My garage door started acting up the other day and effectively would not open. Even with the…read moregarage door opener disengaged, I could not open the door. I thought it was the opener and something getting out of sync but after some troubleshooting, it was something more serious. I had used Alliance Overhead Door in the past and they were the first call I made. The owner, Chris, took my call on a Sunday around 11am and asked me a few questions to diagnose the issue. It was likely an internal spring that had likely broken and needed replacement. I was afraid there would be an extra charge for a Sunday repair, but Chris so nope. So, I decided to move forward with getting the issue handled. Chris needed to address a current customer and then could be at my place around 1pm. As he was on his way, he texted me with an ETA, which was nice. Once at my place, he confirmed the issue and recommended at Torsion Spring Conversion. He confirmed the price, which was very reasonable, and he got right to work. Within an hour the old broken spring shaft was replaced with the new torsion spring rated for 25,000 cycles. Not only did he fix the issue, he also took the time to inspect the door and lubed the wheels and hinges before leaving. Now I am back in business with a working garage door. Whether you need a garage door repair or replacement, I would highly recommend Alliance Overhead Door. Chris Olari allianceoverheaddoor.com/ Call or Text : (512) 696-3891

Rating should be 0. Quick response, then provided false information about repair service at a…read moreridiculous price. After I said no thanks, the quote suddenly dropped by several hundred dollars. Even so, never explained what repair was needed. I decided to seek help from another business, and found someone who told me exactly what needed servicing and installed the right part for minimal costs. Please do not ever use this company.