Would give Zero stars. Veterans beware management staff is very rude and disrespectful. Had several problems with there rooms what is shown online is the nice rooms, but when you get there chances are you get motel 6 quality rooms. And if you are like me and got the the room through a third party site, when you try and get a refund for not even staying there. The will deny your refund. Positively recommend never staying here rude and disrespectful staff, poor quality rooms. read more

Been coming here for years. Unfortunately the hotel has really gone down hill. The room wasn't bad but went to take a shower and there was black hair all over the inside of the shower and small flies that were dead in the corner of the shower. Spoke to the manager about this and she couldn't care less. Had a bit of a snarky reply. She was a real gem. We won't stay here again. read more

Beware - valet drivers very likely steal valuables from cars. Check in process is lengthy and complicated. Mostly due to the staff. Rooms are old and worn out. The bathroom was the worse part (extremely dirty). At check in valet services were used for our parking, unfortunately the next morning a laptop computer was stolen from our car. The car was had no signs of damage or any force entry. The only ones that had access to the keys were the valet drivers. The hotel took a "report" but wouldn't show us the camera footage and pretended like their "investigation" would be lengthy. Cops from Laughlin didn't do anything but take a report. Pretty much a bad experience overall. read more

I usually don't stay at the hotel on my Laughlin trip. I do visit Edgewater to gamble a little though. I like the slot machines in the Edgewater. The casino is clean and not too crowded. I also like eating at Capriotti. :) read more

Cannot believe how dirty the room was stayed there years ago management is let this place go to hell bed bugs blood on pillows 30 showers this horrible. Try to get the room switch to another room and never got called back just I'll never stay there again didn't offer a free room dinner for nothing the money one ain't been worth getting a free room cuz I wouldn't have stayed there but it would be nice to be acknowledged read more

I will say I didn't book through them I've booked through booking so a lot of things were alittle confusing on both our ends when coming up for the trip not there fault I will say it has me scared alittle, when calling just before a few days to know what my total was actually going to be, not that I cared just wanted to know! I called them and both times I spoke to someone very rude very rushed off the phone I felt like as if they didn't care for my business. so I'm not going to lie I was very anxious to say the least what I was going to run into when checking in! But then arriving greeted by Shyanne and men she was amazing very welcoming very smily all around helpful! She honest and respectful! And the manager even was up there with a smile on her face helping out everyone! so that was nice to see! Now the casino wise yes I saw no tables but much cleaner then i remember it was still packed so that's good to see! bedrooms we stayed in a updates version then there older building I've stayed in both and there it much different I'd say! the beds are my only complaint .... They are hard so don't jump on them thinking you're jumping in a cloud bed! Lol overall it was a nice stay! read more

Absolutely do not go to Edgewater casino nor do I want to even go on Golden entertainment properties they charge my credit card $350 claim my husband and I were vaping weed in a room non-smoking our smoking they had some kind of machine in the room I don't trust them they may have cameras in the room first of all we weren't even there and this is the second time they illegally charge my credit card and pahrump Nevada Golden Nugget$135 for some sheets they claim we destroyed when I requested them they didn't even give it to me I don't trust them they are very conniving and cheating and lying stay away from Golden entertainment properties... I'm sure this is a common deceptive practice and I'm going to report them to gaming..... read more

Wanted to rent a wheel chair for my 80 year old father as hes dying of cancer and his wish was to come to laughlin. We live in kingman az and have no wheelchair. Online says we can rent one at casino. We drive here and they tell us we have to get a room to rent one. Unbelievable. So even if you have a room you dont get one curious of the hotel. And charge non residents. But whatever. This is absurd. He probably wont last 20 minutes in there. But still would not do it. Now we are waiting for family to drive to bullhead side to rent one from walgreens which is quite a wait. read more

Nasty ass room never again. EVERYTHING IS DUSTY AND OLD. Dont walk on the carpet for your own safety. The remote for the tv was broken. Carpet nasty Gaming room smells like 1990 febreeze read more

This trip we were given exceptional customer service from Vicky (who we saw and spoke with twice) and Danny M. who actually gave us comedy show tickets. These two know how to make people feel welcome and taken care of at the Edgewater Casino. Vicky is a delight. So knowledgeable and helpful. Danny M was the kindest person- giving my husband and I tickets to a comedy show- which was really fun! Thank you for a great experience!!! read more

My husband picked this location for our concert weekend getaway. My first impression was that it didn't smell like a musty casino. It actually smelled really good. Our check-in was quick and easy, and everyone was very nice and helpful, especially Roxy at the ticket booth. That lady helped a lot of us out with printing out our concert tickets and informing us about the shuttle service to and from our venue. The rooms here at the Edgewater are lacking in decor. One thing was very noticeable was that the room didn't get a deep cleaning, just a quick wipe down. The rooms are spacious enough, but they are so dim and outdated. The furnishings are about 20 years old and they look it. Our room had only one lamp that sat on the nightstand. There are no refrigerators in the rooms, so you can't keep any cold beverages or leftovers with you. There are not enough electrical outlets. We had to find the power strip behind the bed to charge our phones. They do offer you a mini coffee maker, ironing board, extra pillows, and I was pleased to see that there was a Bible in the drawer of the nightstand. So the Edgewater did have some perks. I liked the fact that it wasn't huge to where you had to walk miles to get to the other end. The Edgewater offered a lot of great dining locations, they even have a Denny's downstairs and a Pinkbox doughnuts that are a must. Cappriotti's sandwiches were delicious, one of the bartenders who worked at the bar near the Sports Book made one of the best Red Beer mixes I've ever tasted, he made them so good that I enjoyed three of them. The Edgewater offered us enough enemies that we really didn't have to venture out for much other than a walk down the river front for some fresh air. The Edgewater offers scooter rentals at a decent price for those who need some assistance. The only downside to staying at the Edgewater is the outdated decor of the rooms, and it's not just my opinion. A few other guests shared their opinion with me. The Edgewater could also use a good pressure washing and window cleaning. Other than those few things, we had a wonderful stay. The entire staff at the Edgewater was friendly from the valets, desk clerks, and housekeeping staff. So if any of the Edgewaters management sees my review please put some energy into giving the Edgewater some TLC and updating the rooms, the Edgewater deserves it and so do your guest. read more

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We decided to try a new casino and instead of driving out and leaving after gambling we booked a room for the night. Mistake BIG Mistake! Pros and cons. PROS: Great casino, machines paid out most spins and we came out ahead. Now the CONS: We checked in and the woman at the desk insisted my name was incorrect on my reservation (it was correct) and it took forever to get checked in. As she said, she acted like the issue was because I booked through a third party. I booked through Expedia as I do with all reservations and have never had an issue anywhere else. STRIKE 1 We walked into the room and the carpet was so dirty it looked like it had never been cleaned the bed looked like someone slept on top of the bedspread but it wasn't cleaned afterward. STRIKE 2 But this was the biggie We checked out by dropping our keys in the box as instructed and left to head to our next destination. As we were on the road I checked to see if they closed our portfolio and I was shocked to find an extra charge of $250 on our bill. I immediately called the hotel and was told the reason we were charged was because some machine that was in the room said we smoked in the room. Ironic, because not only have neither one of us ever smoked but no one we are friends with does either. When I told the desk clerk this she said once the machine says you are a smoker they can't remove the charge. She claimed it went through corporate and they couldn't remove the charge. There was no way we were going to pay more money especially because it was not true. We turned around and drove back to the hotel and when we got there the manager had gone to the room and checked and the hotel cleaning person told him our room had not been smoked in. The charge was removed but only after we drove back to prove we didn't smoke in the room especially since we requested a non-smoking room. So we wasted our time and gas driving back when this could have been taken care of at the hotel instead of being told a lie that they couldn't refund the bogus charge. STRIKE 3 When the manager did apologize I felt he was insincere and only did so because he knew they were in the wrong and couldn't get away with the extra charge. So in the future when we want to go to a casino we might gamble at Edgewater Hotel but we would never stay there again. Lesson learned always check out at the desk before leaving land look at your charges so you can dispute any extra charges right then and there. read more

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Crappy old casino. No USB ports or even plug inside in the rooms. A bunch of no name slots and no table games. And then after we stayed they charged me a $28 dollar a night "service fee". What was that about? read more

Cashier not very professional. Otherwise people friendly. Don't forget to put the " do not disturb " at the door or the housekeeping will enter in your room before 9:00 am. The bathroom was dirty with trace of blood on the wall, dirt on the shower and tissues not accessible. The bed had very old cover with hole. The rest of the room was clean read more

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Totally understand older hotels need upkeep... not acceptable at over $200 for one night. 1-cracked toilet seat - unsanitary 2-bathtub black age stains 3-water drainage in tub does not allow you to shower without standing in water (left without showering) 2-sinking bed mattress - horrible night sleep 3-upper inside room security lock broke (we put chair at door) read more

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Clean property on the Riverwalk so you can walk down to Riverside Casino. We go here for the Bingo. Nice Bingo room with friendly attendants and good games. Hit a Royal on Vid Poker between Bingo sessions so...bonus! Servers come around often but no Patron so just had water...all good...they are affiliated with Arizona Chucks in LAS. read more

so dirty and scary. especially the Sante Fe tower. we called it the Stinka Fe tower. Dark, hot elevator (one was broken) Shower head 4 feet from the ground, Lock broken on hotel room door, carpets disgusting, windows smeared and dirty. just gross. read more

We went to celebrate my wife's birthday the room was fine nothing fancy but clean the casino is fine we had a good time not very busy in the middle of the week the pool was not too crowded but it is small and not many places to get out of the sun over all not bad for the price still the resort fee is way too high for what you get read more

The only good thing we experienced at the Edgewater was the room was comped. If we had actually paid for this room, I would have been unhappy. First of all, the safe in the room didn't work at all. Don't even think it was hooked up. What kind of casino offers a room where the safe dont work? The "free" internet they offer NEVER works and always results in YOU having to call an 800 number and don't ask to be transferred, they among everything else, can't do it. Don't call the front desk for anything because they don't know anything except how to answer a phone. Lastly , it's run down and old, and a lot of homeless people looking to get out of the heat. Save your money and go to a local Indian casino, you'll have a better time and they're much cleaner read more

This was my first time staying here at the edge water. I have stayed at the riverside, Aquarius, harrahs, and Tropicana. Out of all the rooms that I have stayed in this would probably be at the bottom. The room was loud, the carpet was worn out. The hotel at this point does not have a place to grab a coffee in the morning because Duncan doughnuts is no longer there. I booked this stay last minute but would probably stay away from staying here in the future. Laughlin is one of my favorite vacation spots for weekend trips but this place along with the other casinos could use a refresh. read more

I mean, it's an old ass casino.... but it's where I win the most! My review is 100% for the casino only. Haven't stayed in the hotel for over 30 years. But the casino is my jam lately. Super friendly floor staff, fun little sports bar, and if you are into the penny machines, they've got a ton! I play 25 cent video poker until I get warmed up then if I feel lucky I move to the dollar video poker machines. This is the one casino that keeps me playing for a few hours without getting discouraged. There's a large variety of play, however I do wish there were more "old fashioned" 2 max bet slot machines. I don't play slots often, but when I do I want a machine that I can understand. I'm old school when it comes to slots, I guess. Every time I've cashed out at the Edgewater, the cashiers have been so friendly and excited for me. I'm not a big spender, but they still root for the little guy apparently. Food places smell amazing too... I've yet to try them, but if they can lure me in by smell alone, can't be all that bad right? Live bands have sounded great from outside the lounges, plus the piped music throughout the casino has always been some upbeat fun, sing-along kind. I mean, for this old timer anyway. I was a teen in the 80's, that says it all. Nothing bad to say about it. It's old, it does the trick for my little gambling pleasure. Thank you! read more

Staying at The Edgewater Resort Casino to attend a concert at The Edge Pavilion. This resort is a bit antiquated and definitely in need of some TLC. It is obvious the resort needs to invest in more housekeeping, and maintenance workers for better upkeep of basic room essentials. * Bar sink & coffee maker in room is nice - not replacing the used coffee amenities not so good. * Room refrigeration and drink vending machines ($3/20 fl oz)- available but not cooling properly. Come on #PepsiCo!! * Missing room clock, no biggie - but would be nice to have better accessible electrical or USB plug ports. * Individual room safe not provided, available only at casino cashier. * H2O bath hospitality products supplied. (Unfortunately, H2O+ company has just retired in 2022 after 33 years in business). I understand the post pandemic hiring pool is limited with less willing to productive outside of home. Taking that in consideration, the Edge saving grace its river view location and resort staff who have actually returned to work. Be kind and tip when good service is received. Review based on stay of June 23-25, 2023 read more

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So we decided to drive up to Laughlin for the "Big Bingo" they advertised for Nov 23-24. My guy made reservations to stay at Edgewater, we drove up on the 22nd to spend a few days. We checked in and the room (14921) was sooooo outdated! The bed was slanting towards the head board, we had to check if any bodies were under there. The room had a "smell" more like mothballs kinda smell, old and dingy and my guy paid for the room. The windows had a lot of cobwebs outside with bugs peeking in.. I've stayed here plenty of times with comp'd rooms, and those rooms were a little better. This time paying for a room was just wrong. I asked my guy to lets go change the room, or go to another hotel, but you know guys.. They can basically sleep on a bed of nails and they're ok. The bathroom had nasty stains on the shower floor, I had to put a wash towel on the floor as to not step on it. The water pressure was good and water was hot. The clean up person was very nice and put extra towels and water bottles in the room, so they get a plus for that service. Anyways, we went to sign up for the $200. buy in for the bingo and they said it was sold out 2 weeks before. Now why didn't they say that. Needless to say, we gambled there then went to another few places to gamble. Oh, we went to dinner down stairs at the steak house. Can't remember the name but its right by the bingo area, the staff were good, food.. NOT so much!! Hopefully they get it together and spend a little money to upgrade the place. read more

Really nice place. Great staff and nice atmosphere. I highly recommend it. A good time for all.

Got to say this is a favorite hotel of mine. I've stayed here a few times off of free nights or real discounted nights from gambling & using my players card. Pool is small, can't say I've ever swam in it but I have had rooms that over look it. Rooms have always been nice & clean. I've read a few bad reviews but its not a 5 star hotel so not sure what some people are expecting? For the first time we stayed in the Sedona tower the elevators are located across from the gift shop. These rooms are newly remodeled but their showers are stand up only, no tub. Now I don't go taking baths when I come here but I do like a place to put my legs up when shaving vs having to lean over. I've stayed in the Santa Fe towers a few times which aren't bad for being older rooms. We just recently stayed here for NYE for one night. We didn't even use the shower. Was just a place to chill before heading out & a bed to sleep in. Hotel lines can be long, but this recent visit it didn't move to bad. The young girl who waited on me was very nice & friendly. We did have some nosey neighbors next to us but that was around 10pm at night & we were up chilling & drinking before we headed out for NYE midnight fireworks. This hotel is in a good location on the River walk strip. If you don' t mind walking it won't take you too long to get to other casino's close by. We've walked to Riverside & Aquarius many times. They have the water taxi & I can remember when it use to be free a few years ago. Not sure how much it costs now or what hours it runs. There is a bus that runs on the main road but that costs ya. Can't say I've seen a lot of cabs, Lyfts or Ubers so plan accordingly if your going to be out drinking & hitting up other casino's. Make sure you have some comfortable shoes on. There's a few places you can grab something to eat inside. My favorite is Capriotti's sandwich shop. There's a little club/lounge inside. I've only seen it from the outside & unfortunately I haven't been inside yet & with Corona no clubs are opened up in Laughlin yet. There is smoking allowed inside the casino but I have seen a section where its smoke free. Lots of slot machines to choose from and a few tables. I've never won big here before or won much @ all.....LOL They have a nice little sports area too. I LOVE their gift shop. Check out my review & other's to see what is all about. They also have a little Dunkin Donuts right inside the main entrance to the left. Parking is close by or you can use their FREE valet, just don't forget to tip them. read more

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The casino is horrible. Stayed for two nights never saw anyone hit a handpay. Been coming here for years because my elder mother likes it but this will be the last trip I ever gamble here. I know the house wins and that's how they stay in business but when no one wins there is no reason to donate money. The bingo hall is also a joke. The prizes don't even get your money back. Then is by some miracle you do bingo you have the split the crappy prize with multiple people. read more

So we booked here because of the decent price when we needed a last minute booking. The hotel itself is okay but could use A TON of love when it comes to cleanliness. When we walked into the hallway to get to the elevators you notice how dirty it is right away. The elevators were filthy. If personnel got on their maintenance/cleaning crew this hotel would be good for the price. It's literally the little things that would make a difference. I am not sure why they don't have a cleaning crew doing runs every hour or two but if they did their focus should be the flooring being vacuumed and the elevators being swept at the very minimum. The casino was good the servers are very attentive and machines are good. They were hitting every hour or so we had numerous people around us winning big money. The room was decent but nothing like the pictures online. Anytime I check into a hotel and get to my room I strip the bedding to make sure there aren't any dirty sheets or bed bugs. The bedding was pretty clean other than a lot of stains on pillow cases and towels. I had to ask for new towels because each towel in my room was dirty with stains and had leftover I don't know what on them. My new towels were clean thankfully. The rooms do not have central AC so just a FYI. The AC is a unit in the wall similar to what a motel 6 would have. And the air only blows out of one side of the unit. We called the front desk and they sent maintenance to our room only to be told that the AC unit is made that way. We were told it is made to blow only on the side closest to the headboard I don't believe this because my compa is a HVAC Tech and he came to our room to check it out and told us there's no way a manufacturer would actually make something that only half worked lol. Pretty wild but the unit did cool our room down so that was good. The room had a ton of dust EVERYWHERE because of how dirty/how much build up the AC unit had in it. You could see the dust bunnies in the units vents. The dust traveled to the lamps and bedding it was a simple thing that should have been done to avoid this from happening. (VACUUM THE AC UNIT VENTS) The bathroom was pretty beaten up. The shower floor was super dirty I got grossed out so I showered with sandals on during our stay. I will post pic's here for all to get an idea of the experience in all rooms. We had three families with us in different rooms and they experienced similar issues. read more

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I was charged a 393.00 fee for smoking in my room, I don't smoke. This is a scam they pull. Beware!

The worst experience we have had! The hotel is old, dirty and smells horrible. The carpet is filthy and the staff is not very friendly ! We used the valet and some of our valuables disappeared overnight Do not get fooled by the pictures, this hotel is nothing like it seems online! read more

We were due to leave Laughlin on Friday but we werent ready, but all the rates for Friday were outrageous. When we checked Priceline and found an awesome rate so we jumped on it. The rooms were big and very nice. Beds were amazing and plenty of pillows. We had a pool view which also allowed a view of the strip and the Sunset which was great. Everyone was practicing their safety all around. We felt very comfortable. The check in was quick and even allowed an early check in for $10 which we also took advantage of. Weve never stayed at the Edgewater before and we were quite impressed. Capriotti is the sandwich place and let me tell ya, they are amazing. Theres also a Dunkin Donut for coffee and to go breakfast which was handy. All around I really liked the Edgewater. read more

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I'm wanting to posting a photo of a great drink made by our bartender Angel, it's a mudslide, and he can make it so awesome. But can't post it, something went wrong.We are locals only been here in Nevada for a little bit, but we want to support our local casion's they have a hard enough time trying to stay afloat, and probably because people would rather support their local indians and their casinos, who knows. Have never stayed at their hotel, so I couldn't tell you much about that. But if all possible, please support these occasions here in Laughlin they also have the river where you all can have lots of fun. read more

Old dated rooms. Horrible spring beds! Popcorn ceilings. Remote barely worked. Huge toilet seat you can fall through. Quiet room tho. Shower was gross and old. Very hot water be careful. Not worth the resort fees for sure. read more

I will never stay here again!!! (STRIKE 1) I should've known as soon as I drove up to the hotel. Im waiting my turn to park my truck when the valet guy speeds by me, in someone elses car & parks the vehicle right in front of me, he blocks me in, im like really he just did that? Because he blocked me I had to back myself out and re-park.that punk ass kid! ? (STRIKE 2) yes they have complimentary valet but after seeing the way they drive your car, I don't think so! So I opt for self parking omg the elevator sounds like it's going to die any minute, scary n filthy. (STRIKE 3) I stand in line to register and I realize I've forgotten my ID in the car, yes I understand they need to see my ID but wholly shit the guy tells me you'll have to get your ID before I can help you. I return back with my ID the customer service guy you'll have to stand back in line read more

My mom and tia stayed in a non smoking room and got charged for smoking. THEY DONT EVEN SMOKE!!! Front desk kept saying it's a third party that they use to detect if ppl smoke in the room. $400 smoking fee! Absolute bullshit!! They weren't in the room at the time of the apparent smoking. And of course they couldnt do anything to help, so now we have to dispute and go thru more bullshit to get this fixed. Our family stays at Edgewater and Aquarius every summer. Never again. I don't even know if I want to stay at Aquarius anymore either. read more

For the price and knowing it's a old dingy casino, it's not so much gross as it is to be expected. The price reflects the condition, you smell the 30 yr old carpet as you walk through the front door, the front desk looks like it hasn't be renovated in decades, that was the first clue but all in all it served it's purpose "It was a place to stay." No beer at the in house Denny's restaurant was odd but the food was pretty good and a nice waitress. The atmosphere is typical of a geriatric casino which are always filled with depressed people and their broken dreams. read more

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This place is nasty! The Rooms are so outdated not to mention we asked for a fridge they brought one up that look like it had literally been tossed out of a Window , no microwave and housekeeping does a horrible job cleaning There were littke black bug in the 2nd bed and lets not Forget they said that I smoked in the room which I do not smoke and try to charge me extra for it. Way rude staff as well. read more

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Would have given 5 stars previous years. This year not so much. Bar and restaurant staff are still the absolute best thing about the Edge. "New" bartop machines (the tall ones) are ridiculously tight, in fact they all are now whereas they used to let you win every now and then. Eh, nature of the beast I guess. The worst, they actually sent security (who were very nice), out to the pool to tell me there is no smoking out there. Outside. At the pool. Where there were 5 other people. Where there used to be ashtrays everywhere. Here's a novel idea Edgewater; instead of embarrassing your guests, put up a "no smoking" sign. Just one. Maybe where the "Rules" are posted? Or at the entrance? Or anywhere? If there's magically no outdoor smoking anymore, fine, but just one sign somewhere would save your guests embarrassment and your security staff shoe leather. read more

If there was a zero star I will pick that. Rooms are horrible, found bed bugs the first room and they change us to another room with no apologies, rather they make us feel bad and had security follow us at 2am to go down to check in for the new room. When I called to report the lady that answered said Oh my god before hanging up so I could hear her.... Also we forgot a charger called back security because we are local and security said that they were busy and ask for me to call back at a later time. read more

I play bingo there every time I go to Laughlin . I normally have a great time, but this time was different. I went to 2 sessions on Monday night. The 5 was great. The 9 was a different story, there was a worker dressed in a different uniform ( assuming a manager) brandi just as rude as can be . She talked to her coworkers like they were stupid . Made it very uncomfortable! She was yelling (barking ) out numbers there's microphones for a reason . Just very unprofessional and not good face for the company! read more

I have been on the phone waiting to book a room for 40 minutes and still have not talked to anyone. For the last half hour it has been saying that I am next in line to speak to someone but why would that take over 30 minutes if you are next in line? It surely can't take 30+ minutes to book a room. What a mess. read more