Horrible customer service, never contacted me back after I left about a dozen messages in reference to an extremely late delivery. Ordered a fruit platter to be sent. It was expected to arrive during the luncheon that was taking place , when I placed the order, it said that the item would be delivered around noon. It was approximately 430 when the item was delivered. I called several times asking if my delivery was on its way, and they kept telling me yes. I called the office where it was supposed to go and the luncheon was already over. Beyond mortified and extremely embarrassed. I called edible arrangements and left several messages. I'm sure several of those messages. I sounded very stressed out about the whole thing and not one person called me back. Thanks for Very crappy experience read more

Everything !!!! Between the fruit the delivery guy was horrible that I delivered it my self thank god it was for my neighbor! I will never order from them again! read more

Extremely dissatisfied with my order.. For a $60 edible arrangement you would think they would use fresh strawberries.. Strawberries received look DAYS old, feel mushy and disgusting. The happy birthday balloon ordered wasn't even blown up all the way and it also looks DAYS old, wrinkled.. Would not recommend this location, fruit is not fresh. Who the heck allowed this order to go out like this???? read more

Edible Arrangements - Mushy strawberries - Gift Shops Near Me - Staten Island, New York

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Do not order from Edible Arrangements on Staten Island, their quality is horrible and their customer service is even worse. Less than one star except they don't let you do that. read more

Edible Arrangements - Molded chocolate covered strawberries. - Gift Shops Near Me - Staten Island, New York

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This place is a scam. I suspect one of their employees of being involved in fraud. I had an order placed here that I did not authorize for a Sallima Curry. read more

Just received a platter, from this Richmond Ave location, as a gift It's beautiful, ALL of the fruit is fresh and crisp!! (I've received arrangements from other locations & the fruit was not the greatest) I already devoured almost 1/2 the tray!! I would definitely recommend using this Edible Arrangement location to others, and will absolutely use this Richmond Ave location Edible Arrangements for gifts I may want to send in the future read more

Edible Arrangements - Fruit platter with delicious chocolate covered strawberries, pineapples & apples and fresh crisp grapes in the center - Gift Shops Near Me - Staten Island, New York

I am writing this review for a friend of mine who received a fruit arrangement recently as a get well. She mentioned it to me because she did not want to let the person who sent it feel bad, but it was awful. The fruits were bad, sour, and it ended up in the garbage. Total waste of money. I feel people should know good or bad, this was bad! She was very appreciative of the gesture, but couldn't bring herself to tell the sender. I advised her to call Edibles, but she didn't want to. This is not the first time that people have told me how horrible this place is. read more

I totally understand ordering for the holidays is hectic. I ordered yesterday and I got a call to let me know it won't arrive by the evening. Happy he communicated with me. I paid more for shipping but that's alright as long as my family gets it by AM. Noon hits and still no delivery. After a few calls back and forth the manager/owner (whoever I talked to) made it happen. They received it in an hour. Thanks and happy holidays read more

My placed and order as she was craving sweets and fruit. She purchased two gift boxes to be delivered the same day. Spending over a hundred dollars, she expected a little quality. There was none, and we were both disappointed. She and I had one piece chocolate covered fruit and threw it in the trash. They get one star because it was delivered the same day. This is not the first time Edible Arrangements was sub par. We give the benefit of the doubt for one bad day, but now, we will never again purchase for any occasion. read more

What. The. Hell. I never tried edible arrangements before... wanted a edible arrangements with strawberries & pineapples!! ;D Defiantly not what I aspected...two huge issues with my order... One: Edible arrangements are supposedly fresh fruit bouquets...they are bouquets but they are not fresh at all... The bouquets are made with premium frozen fruit arranged in a variety displays that can look like flowers.... The way it shaped and looked was cute but the fruits were disgusting... Frozen and tasteless...defiantly not what I aspected! Two: No one was home so when they send me the edible arrangements instead of calling me or notifying me that they were at my door knocking they left a silly little note that said "call this number if you want your edible arrangements" are you kidding me... So I made a phone call asking about the pick up and they said they will come back the next day around evening for delivery for my convince... In my head I was pretty pissed... The first time was late arrival ...the second time no ones home... Finally the third time I finally received it... And guess what I didn't even like it... All frozen and the packaging looked awful... This place did a crummy job! Don't order anything here the service sucked and the product sucked...never again! read more

Edible Arrangements - This was all frozen and tasteless...not worth it...and the service sucked! - Gift Shops Near Me - Staten Island, New York

I was a little apprehensive order from here due to the bad reviews but I went ahead and I am glad I did. Everything was awesome! Fresh and well put together this gift knocked it out of the park. Joe and the staff did an incredible job. read more

Ordered an arrangement for Easter online and they had the audacity to call me the day of and tell me it won't be delivered. Thanks for wasting my time and making it impossible for me to have something else delivered to my family! Doing know why you had deliveries available on the website if it wasn't going to be fulfilled. read more

I received a very poor arrangement and the staff did nothing to make it right. I do not recommend this place!! They completely ruined my mother's birthday surprise. So disappointed! read more

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DONT BUY FROMT HIS PLACE, I ordered an edible arrangement to be delivered today 03/04 , horrible customer service who ever works today 03/04 from 9-3 must be fired , horrible customer service no help at all when they took 95 out of my bank alread and just canceled the day off when I made it 3 days earlier to be delivered ,called to tell me my info on billing didn't match up I under stood my fault but instead of helping me he was said "can't help you just have to reorder" when they already took 95 of of my bank and said you'll get it ina. Few days, I'm not spending more money when you already took 95 out . read more

Very friendly staff, I usually go there last minute to pick up a basket for my clients and I think the most I ever waited was about 10 to 15 min if not less. The fruit are always fresh and the place is pretty clean read more

Used Richmond Ave store..Ordering was easy and quick. They delivered within 3 hours of my order .. fruit was fresh as always . The Apple was sliiiiiiiightly hard but still delicious ... will def use them agian 100%. read more

I placed my order a day before since I didn't have much options left, turns out it was the best choice and next time it will be my immediate go to. I asked if possible for it to be delivered as late as possible in the afternoon to my surprise it was delivered exactly when I had asked at 4:30. The fruit was super fresh and the recipient and I super happy. read more

1st time I ordered and was very happy with the quality and customer service.Great for gifts.

I sent an edible fruit arrangement from this particular location and the fruit was not good!!! The grapes were mushy and rotten. The pineapples had a bad taste and the strawberries were dried out! The customer service is terrible. They keep putting you on hold and talk right over you. They told me I could not get a refund for a few days because the owner is not around. Never again...not for $96! read more