After washing my car, I noticed I was missing a tire valve cap. Usually I have spares, but found…read morezilch in the usual places in my car or at home. No luck in the automotive department at the nearby Safeway, didn't want to deal with more crowds at Fred Meyer either. First visit to this Auto Zone and immediately was helped by a store employee. The aisle display had several types of tire valve caps to select from. I was able to buy spares without incident. As a strategic shopper, I like to locate item, pay and go. I should have caught this person's name, none listed on receipt, but wishing him good karma for being very helpful. Thanks again Auto Zone!

The store manager decided to give me a used battery return credit on a gift card I didn't ask for…read moreor wanted after returning my old battery today. I specifically asked for the return to be credited to the credit card I used to purchase a new battery earlier that day. He also did not hand me back the original purchase receipt. As I walked away I heard him brag about "having been around". So here you go sport, your store gets a bad review on your smarts. To be fair the other employees I interacted with were professional and polite.

Dave, the manager was very helpful with my windshield wipers. He was very professional and…read moreknowledgeable. I appreciated the excellent service I got from Dave.

Our favorite auto parts place for one major reason: the staff. They are so friendly and…read moreknowledgeable! If you get to work with David Dunn you're getting a guy that knows his stuff, and goes way above and beyond to help you out! We've come to him several times for multiple cars and every time he knows exactly what we need and if there's multiple options he weighs the pros and cons of our needs. He's even told us about things we never thought about for future maintenance and potential selling down the line. But at the end of the day, everyone knows their stuff and the location has good supply and availability for most parts. Highly recommend this location compared to others- especially if you're more of a novice or need an extra pair of eyes or hands!

If you're working on a project car, or own a shop, this is the place to go. Bring your most…read moretechnical, difficult, and custom problems to the group here, and you'll be pleasantly surprised. They will work to get the right part, for the right application. Not to mention custom applications, and finding solutions which will work.

Don't buy your hand tools there I had one for 10 years they're supposed to be lifetime guarantee…read moreand they wouldn't honor it and the manager didn't even consider swapping it out for the new brand Not happy pissed customer

Super rude associate on the phone. I was asking sbout windshield wipers for my car. He looked it up…read moreand said there were four different sizes. He didn't know which ones I would need and no they wouldn't help me install them. Well guess what...right down the road Oreillys told me there was only one size for my car and he put them in under 3 minutes. Customer service at its finest. Sorry, Napa.

I was lucky when pulling in to the O'Reilly Auto Parts on Highway 99 in Lynnwood this morning,…read moreWednesday 22 October 2025, as a public transit bus had stopped for rider(s) right before turn-ins to the parking lot, which made lane changing less obstructed. Parking was available and clearly marked. The interior of the store was spacious and orderly. Prices were clearly marked. Looking for motor oil, I found a variety of brands and options within the brands (type I was looking for: 0W-20). I ended up selecting one quart with my inspiration being the cap of the bottle matching the color of my car. Payment was straightforward and went without a hiccup. Workers were friendly and attentive.

I went in for a headlight bulb and wiper blades. Before I knew it, the wiper blade was put on by a…read morenice lady, and then another very nice employee changed the bulb for me. The bulb needed some re-wiring and he fixed it in 5 minutes without charging me anything extra. (As a senior lady, I am often taken advantage of by mechanics). Great service, nice folks!

This is a good AutoZone location. They have just about any item you would need to accomplish…read moreautomobile maintenance and repair. The staff is knowledgeable and provided adequate assistance during my visit. I would definitely visit this AutoZone location again, for my automobile maintenance needs.

I needed a battery today, ended up at Auto zone on 168th street. I am so happy that Ryan Hammond…read morewas at work. Very knowledgeable about his job, my car and answered any question that I had. He really helped me make an informed decision. I really appreciate all you did for me. I was having a bad day and he was awesome. Called me by my first name which really helped me feel better. Thank you, Ryan. Tiffany Neal

I've purchase three different truck canopies for three different trucks over the years From Canopy…read moreWorld of Edmonds. Recently I found my Canopy was stuck closed. The tech at this site was able to free the latch, cleaned and greased it for me at no charge. Just fantastic service and always received a fair price for my canopies. I highly recommend this busines. Rick

We went into this business looking to replace an existing tonneau. The receptionist at the front…read moredesk showed us the only model that would work with our 2013 Toyota Tacoma and was obviously upset or disappointed when we didn't commit to getting this installed after a quote of $2,600. I wasn't clear if this estimate did or did not include tax and installation but left with the overall impression this place was not very professional and well run. Another employee was so loud I had trouble understanding the reception person we were trying to deal with. We ended up going with Truck Builders just down the street. We not only saved money, the whole experience from start to finished installation was excellent.

I needed to purchase some coolant for my bmw x6. The gentleman was farely new I think bc when I…read moreasked if he can replace it he asked his coworker who replied yes we can. Both men came out and did a fine job for me who had no clue accept the fact my car signaled needing coolant! Thank you for the customer service

Came in to purchase a new battery. No one would belp me install it. They said their computer told…read morethen it required a "professional install". They gave me the number to a mobile mechanic and I had to pay an additional $40 for the installation. The mechanic that showed up was no more "professional" than anyone working there. When I asked the mobile mechanic how to dispose of the old battery, he explained that O'Reilly had charged me a disposal fee and if I return the old battery to them, I will get my money back. O'Reilly employees never mentioned this. I won't be spending any more money here.